In 2024, global retail e-commerce sales reached an estimated ************ U.S. dollars. Projections indicate a ** percent growth in this figure over the coming years, with expectations to come close to ************** dollars by 2028. World players Among the key players on the world stage, the American marketplace giant Amazon holds the title of the largest e-commerce player globally, with a gross merchandise value of nearly *********** U.S. dollars in 2024. Amazon was also the most valuable retail brand globally, followed by mostly American competitors such as Walmart and the Home Depot. Leading e-tailing regions E-commerce is a dormant channel globally, but nowhere has it been as successful as in Asia. In 2024, the e-commerce revenue in that continent alone was measured at nearly ************ U.S. dollars, outperforming the Americas and Europe. That year, the up-and-coming e-commerce markets also centered around Asia. The Philippines and India stood out as the swiftest-growing e-commerce markets based on online sales, anticipating a growth rate surpassing ** percent.

Internet sales have played an increasingly significant role in retailing. In 2025, e-commerce accounted for over ***percent of retail sales worldwide. Forecasts indicate that by 2030, the online segment will make up ***percent of total global retail sales. Retail e-commerce Online shopping has grown steadily in popularity in recent years. In 2024, global e-commerce sales amounted to over ************ U.S. dollars, a figure expected to approach * trillion U.S. dollars by 2030. Digital development boomed during the COVID-19 pandemic, generating unprecedented e-commerce growth in various economies across the globe. This trend correlates strongly with the constantly improving online access, especially in "mobile-first" online communities, which have long struggled with traditional commercial fixed broadband connections due to financial or infrastructure constraints but enjoy the advantages of cheap mobile broadband connections. M-commerce on the rise The order share of online shopping via smartphones and tablets now outperforms traditional e-commerce via desktop computers. As such, e-retailers around the world have caught up in mobile e-commerce sales. Online shopping via smartphones is particularly prominent in Asia. By the end of 2023, South Korea was the top digital market based on the percentage of the population that had purchased something by phone, with nearly ** percent having made a weekly mobile purchase. Malaysia, UAE, and Turkey completed the top of the ranking.

View quarterly updates and historical trends for US E-Commerce Sales as Percent of Retail Sales. from United States. Source: Census Bureau. Track economic…

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E-Commerce Retail Market Size 2025-2029

The e-commerce retail market size is forecast to increase by USD 4,833.5 billion at a CAGR of 12% between 2024 and 2029.

The market is experiencing significant growth, driven by the advent of personalized shopping experiences. Consumers increasingly expect tailored recommendations and seamless interactions, leading retailers to integrate advanced technologies such as Artificial Intelligence (AI) to enhance the shopping journey. However, this market is not without challenges. Strict regulatory policies related to compliance and customer protection pose obstacles for retailers, requiring continuous investment in technology and resources to ensure adherence.
Retailers must navigate these challenges to effectively capitalize on the market's potential and deliver value to customers. By focusing on personalization and regulatory compliance, e-commerce retailers can differentiate themselves, build customer loyalty, and ultimately thrive in this dynamic market. Balancing the need for innovation with regulatory requirements is a delicate task, necessitating strategic planning and operational agility. Fraud prevention and customer retention are crucial aspects of e-commerce, with payment gateways ensuring secure transactions.

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In the dynamic market, shopping carts and checkout processes streamline transactions, while sales forecasting and marketing automation help businesses anticipate consumer demand and optimize promotions. SMS marketing and targeted advertising reach customers effectively, driving sales growth. Warranty claims and customer support chatbots ensure post-purchase satisfaction, bolstering customer loyalty. Retail technology advances, including sustainable packaging, green logistics, and mobile optimization, cater to environmentally-conscious consumers. Legal compliance, data encryption, and fraud detection safeguard businesses and consumer trust. Product reviews, search functionality, and personalized recommendations enhance the shopping experience, fostering customer engagement.
Dynamic pricing and delivery networks adapt to market fluctuations and consumer preferences, respectively. E-commerce software integrates various functionalities, from circular economy initiatives and website accessibility to email automation and real-time order tracking. Overall, the e-commerce landscape continues to evolve, with businesses adopting innovative strategies to meet the needs of diverse customer segments and stay competitive.

How is this E-Commerce Retail Industry segmented?

The e-commerce retail industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Product

  Apparel and accessories
  Groceries
  Footwear
  Personal and beauty care
  Others


Modality

  Business to business (B2B)
  Business to consumer (B2C)
  Consumer to consumer (C2C)


Device

  Mobile
  Desktop


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  APAC

    China
    India
    Japan
    South Korea


  Rest of World (ROW)

By Product Insights

The apparel and accessories segment is estimated to witness significant growth during the forecast period. The market for apparel and accessories is experiencing significant growth, fueled by several key trends. Increasing consumer affluence and a shift toward premiumization are driving this expansion, with the organized retail sector seeing particular growth. Influenced by social media trends, the Gen Z demographic is a major contributor to this rise in online shopping. This demographic is known for their preference for the latest fashion trends and their willingness to invest in premium products, making them a valuable market segment. Machine learning and artificial intelligence are increasingly being used for returns management and personalized recommendations, enhancing the customer experience.

Ethical sourcing and supply chain optimization are also essential, as consumers demand transparency and sustainability. Cybersecurity threats continue to pose challenges, requiring robust strategies and technologies. B2C and C2C e-commerce are thriving, with influencer marketing and e-commerce analytics playing significant roles. Customer reviews are essential for building trust and brand loyalty, while reputation management and affiliate marketing help expand reach. Sustainable e-commerce and b2b e-commerce are also gaining traction, with third-party logistics and social commerce offering new opportunities. Augment

In 2024, retail e-commerce sales in the United States reached an estimated **** billion U.S. dollars, roughly double the sales value reached in 2019. E-commerce's growth trajectory Driven by the escalating integration of technology into daily life, e-commerce has witnessed a remarkable surge in popularity. Projections indicate a significant uptick in e-commerce users in the United States, rising from *** million in 2025 to over *** million by 2029. As of 2023, apparel and accessories ranked as the most sought-after e-commerce product category, comprising over ** percent of all retail sales in the U.S. This trend persists despite inflationary pressures, positioning this category among the e-commerce segments experiencing the most significant year-on-year price changes. M-commerce users demographic While the demand for the convenience of purchasing from the palm of one's hand is also rapidly increasing, various demographic factors influence mobile commerce usage. There's a higher proportion of male online shoppers than females, with a split of ** percent versus ** percent. Age is another determinant. Younger consumers exhibit a greater inclination towards m-commerce, with ** percent of mobile shoppers falling within the ** to ** age bracket. Furthermore, income levels also shape mobile shopping habits, with individuals earning less than ****** U.S. dollars annually showing the highest propensity for mobile-based purchases.

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Digital Commerce Software Market Size 2024-2028

The digital commerce software market size is forecast to increase by USD 4.82 billion at a CAGR of 10.03% between 2023 and 2028.

The market is experiencing significant growth due to the expanding e-commerce industry. Social media's increasing role in online sales is another key trend, as businesses leverage these platforms to reach larger customer bases. Data privacy and security concerns, however, pose challenges for market growth. As more consumers shop online, ensuring their personal information is protected becomes a top priority for businesses. Market growth is further fueled by advancements in technology, such as AI and machine learning, which enhance the customer experience and streamline operations. The market is expected to continue its growth trajectory, with these trends and challenges shaping its future development.

What will be the Size of the Digital Commerce Software Market During the Forecast Period?

Request Free SampleThe market is experiencing robust growth, driven by the increasing prevalence of online shopping and the proliferation of e-commerce platforms. With the widespread adoption of high-speed internet and the growing number of mobile users, m-commerce, or mobile commerce, has become a significant segment of the e-commerce industry. Smartphones have emerged as the preferred device for online shopping, particularly in sectors such as electronics, healthcare, and retail. Cloud-based deployment models have gained traction due to their flexibility and cost-effectiveness, enabling small and medium-sized businesses to establish an online presence. Manual processing errors are being replaced by advanced AI technologies, enhancing efficiency and accuracy.The e-commerce business landscape is diverse, encompassing e-commerce website builders, hosting services, and payment gateways. Big data analytics and AI are transforming the industry by providing valuable insights into consumer behavior and market trends. The automotive sector is also embracing e-commerce, with online platforms offering vehicle sales, servicing, and financing. The internet penetration rate continues to increase, fueling the growth of the e-commerce industry and creating new opportunities for businesses.

How is this Digital Commerce Software Industry segmented and which is the largest segment?

The digital commerce software industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments. DeploymentOn-premisesCloudGeographyNorth AmericaUSAPACChinaJapanEuropeGermanyUKSouth AmericaMiddle East and Africa

By Deployment Insights

The on-premises segment is estimated to witness significant growth during the forecast period.

Digital commerce software enables businesses to establish an online presence and facilitate transactions through e-commerce platforms, mobile commerce (m-commerce), and online marketplaces. The market encompasses various sectors, including electronics, healthcare, automotive, and retail. High-speed internet and smartphones have fueled the growth of this industry, with increasing internet penetration rates and mobile users. E-commerce software caters to both B2B and B2C businesses, offering cloud-based deployment and omni-channel strategies. On-premises digital commerce software is installed on a business's native IT infrastructure, providing physical control over the system. However, integration with existing business management software like ERP can pose challenges, such as duplicate data entries, interface issues, and customization expenses.Despite these challenges, on-premises solutions offer benefits like increased control and security. Other digital commerce trends include advanced security features, AI integration, and IoT applications. The e-commerce market continues to evolve, with cloud computing, big data analytics, and blockchain technology shaping the industry's future.

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The On-premises segment was valued at USD 3.44 billion in 2018 and showed a gradual increase during the forecast period.

Regional Analysis

North America is estimated to contribute 41% to the growth of the global market during the forecast period.

Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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The e-commerce software market in North America is experiencing substantial growth due to the rising number of online shopping transactions. Major digital commerce software companies, including Adobe, Oracle, Salesforce, IBM, Blue Yonder, Shopify, and Pitney Bowes, headquartered In the region, fac

Online shopping has cemented its place in the retail market, buoyed by rising adoption and better technology. 2024 data shows 9.8 million households shopping online, up from 8.2 million in 2019, a clear sign of growing penetration. This performance has benefited from safer payments, easier returns and smoother mobile access, while new competitors like Shein and Temu push prices down and keep pressure on margins. Augmented reality, chat-enabled service and social shopping are blurring the lines between instore and online, letting shoppers try before they buy and discover products through feeds on Instagram, YouTube and TikTok. In this environment, faster broadband and the rollout of 5G coverage are expanding the audience, enabling more impulse buys and seamless checkouts. Over the past five years, the online market’s growth has wavered with the pandemic, then settled into a more price-aware rhythm. The 'search and compare' habit means shoppers cut back when discretionary income tightens and 62% switched brands in 2024 to save money. The share of weekly online shoppers rose from 27% in 2021 to 29% in 2025, with a similar increase in the number of consumers shopping every two to three weeks. (26% in 2021 to 30% in 2025). Profitability lagged early on due to fierce competition and high fixed costs, but retailers trimmed overheads, modernised fulfilment networks and used social content to sustain margins. The market also saw international entrants intensify competition, contributing to the demise of some domestic platforms. Industry revenue is anticipated to grow at an annualised 3.4% over the five years through 2025-26 and is expected to total $64.9 billion in the current year, when revenue will climb by an estimated 6.8%. Going forwards, online sales should keep climbing thanks to broader product ranges, better mobile experiences and pay-later options that streamline purchases. AR-enabled sizing and virtual try-ons will reduce friction in fashion and accessories, while loyalty schemes and free shipping will reward repeat customers. Profit is set to climb as pricing becomes more responsive and import costs ease from a stronger Australian dollar. With omnichannel strategies, showrooming and social commerce, the line between online and offline will stay blurred and hybrid stores will become mainstream rather than niche. Overall, industry revenue is forecast to climb at an annualised 5.9% over the five years through 2030-31 to total $86.6 billion.

Online Shopping Market Outlook

The global online shopping market size was valued at approximately $4.9 trillion in 2023 and is projected to reach around $9.9 trillion by 2032, growing at a compound annual growth rate (CAGR) of 8.2% during the forecast period. One of the primary growth factors driving this market is the increasing penetration of internet connectivity and smartphones, which has made online shopping more accessible to a wider audience worldwide.

Several factors contribute to the growth of the online shopping market. Firstly, convenience plays a significant role. Consumers can shop from the comfort of their homes, avoiding long lines and crowds typically found in physical stores. This convenience is particularly appealing to busy professionals, parents, and those who live in remote areas with limited access to brick-and-mortar stores. Additionally, the availability of 24/7 shopping options and the ability to easily compare prices across different platforms further enhances the appeal of online shopping.

Another critical driver of market growth is the extensive range of products available online. From everyday essentials to luxury items, online platforms offer a diverse array of products, often at competitive prices. The integration of advanced technologies like Artificial Intelligence and Machine Learning has also enhanced the online shopping experience by providing personalized recommendations based on past purchases and browsing behavior. This level of customization not only improves customer satisfaction but also boosts sales for retailers.

The rise of e-commerce platforms and the digital transformation of traditional retail businesses have also fueled market growth. Companies are increasingly adopting omnichannel strategies that integrate their online and offline operations to provide a seamless shopping experience. Furthermore, the COVID-19 pandemic has accelerated the shift towards online shopping, as consumers turned to e-commerce platforms for their shopping needs due to lockdowns and social distancing measures. This shift is expected to have a lasting impact, with many consumers likely to continue preferring online shopping even post-pandemic.

Regionally, North America and Europe have traditionally dominated the online shopping market due to high internet penetration and a well-established e-commerce infrastructure. However, Asia Pacific is emerging as a significant growth region, driven by rapid urbanization, rising disposable incomes, and an expanding middle-class population. Countries like China and India are witnessing exponential growth in e-commerce activities, supported by government initiatives to promote digital transactions and the proliferation of affordable smartphones.

Product Category Analysis

In the online shopping market, the product category segment is diverse, encompassing various types of goods that consumers can purchase online. Among these, electronics remain one of the most popular categories, driven by the continuous innovation in consumer electronics and the increasing demand for gadgets like smartphones, laptops, and smart home devices. The convenience of comparing features and prices and reading user reviews online has made electronics a staple in the online shopping realm.

The fashion category also commands a significant share of the online shopping market. With the rise of fast fashion and the influence of social media, consumers are increasingly turning to online platforms for clothing, footwear, and accessories. The availability of trendy and affordable fashion options, along with the ease of returns and exchanges, has made online fashion shopping extremely popular. Additionally, personalized recommendations and virtual try-on features are enhancing the shopping experience, driving further growth in this segment.

Home and kitchen products are another vital segment in the online shopping market. From furniture and home decor to kitchen appliances and utensils, consumers find a wide range of options online. The ability to read detailed product descriptions, view images, and compare prices has made online shopping a preferred choice for home and kitchen items. Seasonal sales and discounts offered by e-commerce platforms also attract a large number of buyers in this segment.

Health and beauty products have seen a surge in online sales, particularly during the COVID-19 pandemic when physical stores faced restrictions. Consumers are increasingly purchasing skincare, cosmetics, personal care products, and health supplements online due to

The E-Commerce Market Report is Segmented by Business Model (B2C, B2B), Device Type (Smartphone / Mobile, Desktop and Laptop, Other Device Types), Payment Method (Credit / Debit Cards, Digital Wallets, BNPL, Other Payment Method), B2C Product Category (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverages, and More) and Geography. The Market Forecasts are Provided in Terms of Value (USD).

The revenue in the e-commerce market in the United States was modeled to amount to 1.18 trillion U.S. dollars in 2024. Following a continuous upward trend, the revenue has risen by 754.29 billion U.S. dollars since 2017. Between 2024 and 2029, the revenue will rise by 655.91 billion U.S. dollars, continuing its consistent upward trajectory.Further information about the methodology, more market segments, and metrics can be found on the dedicated Market Insights page on eCommerce.

Introduction

Online Shopping Statistics: Online shopping has revolutionized the retail industry, providing consumers with unparalleled convenience, a wide range of products, and easy access to services. Factors such as greater internet accessibility, the rise of mobile commerce, and shifting consumer preferences have contributed to the substantial growth of the e-commerce market.

Online shopping statistics offer key insights into market trends, consumer habits, demographic shifts, popular product categories, and the technologies driving the future of retail. Understanding these insights is essential for both businesses and consumers to successfully navigate the competitive online marketplace and keep up with emerging trends in digital shopping.

Consumer Electronics E-commerce Market Outlook

According to our latest research, the global Consumer Electronics E-commerce market size reached USD 641.2 billion in 2024, driven by the rapid adoption of digital channels and rising internet penetration worldwide. The market is expected to expand at a robust CAGR of 13.1% from 2025 to 2033, reaching an estimated USD 1,751.8 billion by 2033. This remarkable growth is primarily attributed to evolving consumer purchasing patterns, the proliferation of smartphones, and the increasing convenience offered by online retail platforms.

One of the most significant growth factors propelling the Consumer Electronics E-commerce market is the widespread adoption of smartphones and high-speed internet connectivity. As more consumers gain access to affordable mobile devices and broadband services, there is a notable shift in shopping behavior from traditional brick-and-mortar stores to online platforms. The availability of a vast array of electronic products, combined with the convenience of home delivery and easy returns, has made e-commerce the preferred channel for purchasing consumer electronics. Additionally, the rise of digital payment solutions and the integration of advanced technologies such as artificial intelligence and augmented reality for product visualization are enhancing the overall online shopping experience, further fueling market growth.

Another critical driver of market expansion is the growing influence of e-commerce giants and specialized consumer electronics retailers. Companies like Amazon, Alibaba, Flipkart, and Best Buy have revolutionized the way electronic products are marketed and sold, leveraging data analytics and personalized marketing to target specific consumer segments. These platforms offer competitive pricing, exclusive deals, and a wide selection of products, attracting price-sensitive and tech-savvy consumers alike. Furthermore, the increasing frequency of online sales events such as Black Friday, Cyber Monday, and regional shopping festivals has significantly contributed to the surge in online sales volumes, encouraging both established brands and emerging players to invest heavily in their e-commerce capabilities.

The ongoing digital transformation across industries has also played a pivotal role in shaping the Consumer Electronics E-commerce market. Businesses are increasingly adopting e-commerce solutions to streamline their operations, expand their customer base, and enhance supply chain efficiency. This trend is particularly evident in the commercial segment, where organizations are procuring bulk electronics such as laptops, tablets, and audio devices for remote work and collaboration. The integration of omnichannel strategies, which combine online and offline touchpoints, is further blurring the lines between physical and digital retail, enabling retailers to offer a seamless and personalized shopping journey. As a result, the market is witnessing robust growth across both individual and commercial end-user segments.

Regionally, Asia Pacific continues to dominate the Consumer Electronics E-commerce market, accounting for the largest share in 2024. This dominance is underpinned by the region’s massive population, rapid urbanization, and the burgeoning middle class with rising disposable incomes. Countries such as China, India, and Southeast Asian nations are leading the charge, driven by aggressive investments in digital infrastructure and favorable government policies promoting e-commerce. North America and Europe also represent significant markets, characterized by high internet penetration rates and a mature e-commerce ecosystem. Meanwhile, Latin America and the Middle East & Africa are emerging as high-growth regions, supported by increasing digital literacy and expanding mobile internet coverage.

Product Type Analysis

The Consumer Electronics E-commerce market is highly segmented by product type, encompassing smartphones, laptops & tablets, audio devices, wearables, cameras, televisions

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Online Apparel Retailing Market Size 2025-2029

The online apparel retailing market size is forecast to increase by USD 343.2 billion, at a CAGR of 16.2% between 2024 and 2029.

The market is experiencing significant growth, driven by the increasing popularity of mobile commerce and network marketing. Consumers preference for the convenience and accessibility of shopping online, coupled with the widespread adoption of digital payment systems, is fueling this trend. However, the market faces challenges as well. The presence of counterfeit products poses a significant threat, requiring robust measures to ensure authenticity and consumer trust. Retailers must navigate this issue carefully to maintain their brand reputation and customer loyalty. As the market continues to evolve, companies must stay agile and adapt to these dynamics to capitalize on opportunities and mitigate risks effectively.
By focusing on customer experience, innovation, and brand protection, retailers can differentiate themselves and thrive in the competitive online apparel retailing landscape.

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The market continues to evolve, with dynamic market dynamics shaping its various sectors. Product photography plays a crucial role in showcasing merchandise, while order fulfillment ensures timely delivery. Social media integration enhances brand visibility, and ethical sourcing addresses sustainability concerns. Online storefronts and website optimization attract customers, reducing carbon footprint through e-commerce platforms. Customer retention is fostered through personalization algorithms, interactive shopping experiences, and mobile commerce. Mobile app development caters to on-the-go consumers, and 3D modeling offers virtual try-on technology. Security protocols and customer data protection maintain trust, while fair trade practices and customer segmentation cater to diverse demographics. E-commerce platforms employ machine learning for predictive analytics, subscription services, and fraud detection.

Omnichannel strategy integrates physical and digital channels, and recycled materials and upcycled products cater to the growing demand for sustainability. Content marketing, payment gateways, and shipping logistics further streamline operations. Virtual assistants, returns processing, and virtual styling offer enhanced customer service, while loyalty programs and data analytics provide valuable insights. Augmented reality (AR) and virtual reality (VR) create immersive shopping experiences, and influencer marketing expands reach. Continuous innovation in technology and consumer preferences keeps the market in a constant state of flux.

How is this Online Apparel Retailing Industry segmented?

The online apparel retailing industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

End-user

  Men apparel
  Women apparel
  Children apparel


Product

  Upper wear apparel
  Bottom wear apparel
  Others


Business Segment

  Business-to-consumer (B2C)
  Business-to-business (B2B)


Geography

  North America

    US


  Europe

    France
    Germany
    Italy
    Spain
    UK


  APAC

    China
    India
    Japan
    South Korea


  Rest of World (ROW)

.

By End-user Insights

The men apparel segment is estimated to witness significant growth during the forecast period.

The market is witnessing dynamic trends, with sustainable fashion gaining prominence. Consumers are increasingly seeking eco-friendly and ethically sourced clothing, leading retailers to prioritize ethical sourcing and fair trade practices. Inventory management plays a crucial role in ensuring stock availability and reducing wastage, while personalization algorithms offer customized shopping experiences. Pay-Per-Click (PPC) advertising and social media marketing are key digital marketing strategies, driving customer engagement and sales. Interactive shopping experiences, such as virtual try-on technology and augmented reality, enhance the customer journey. Mobile commerce and mobile app development cater to the growing preference for convenient, on-the-go shopping. Fashion trends influence buying behavior, with product reviews and influencer marketing shaping customer decisions.

Email marketing and loyalty programs foster brand loyalty and customer retention. Product photography, order fulfillment, and shipping logistics ensure a seamless shopping experience. Data privacy and security protocols protect customer data, while machine learning and predictive analytics optimize operati

Snapshot img

The online retail market share in the US is expected to increase to USD 460.13 billion from 2021 to 2026, and the market’s growth momentum will accelerate at a CAGR of 11.64%.

The report extensively covers online retail market in the US segmentation by the following:

Product - Apparel, footwear, and accessories, consumer electronics and electricals, food and grocery, home furniture and furnishing, and others
Device - Smartphones and tablets and PCs

The US online retail market report offers information on several market vendors, including Amazon.com Inc., Apple Inc., Best Buy Co. Inc., Costco Wholesale Corp., eBay Inc., Kroger Co., Target Corp., The Home Depot Inc., Walmart Inc., and Wayfair Inc. among others.

This online retail market in the US research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches.

What will the Online Retail Market Size in the US be During the Forecast Period?

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Online Retail Market in the US: Key Drivers, Trends, and Challenges

The growing seasonal and holiday sales is notably driving the online retail market growth in the US, although factors such as transportation and logistics may impede the market growth. Our research analysts have studied the historical data and deduced the key market drivers and the COVID-19 pandemic impact on the online retail industry in the US. The holistic analysis of the drivers will help in deducing end goals and refining marketing strategies to gain a competitive edge.

Key US Online Retail Market Driver

The growing seasonal and holiday sales is one of the key drivers supporting the US online retail market growth. For instance, from November 1 to December 24, e-commerce sales in the US increased by 11% in 2021, when compared to a massive 47.2% growth in the holiday season of 2020. E-commerce sales made up 20.9 % of total retail sales in the holiday season of 2021, slightly higher than 20.6 percent in 2020. Thanksgiving, Black Friday, and Cyber Monday are the days that see a high amount of online shopping. Apparel, footwear and accessories, consumer electronics, computer hardware, and toys are the largest gaining product categories during the holiday season. Consumers in the US spent $204.5 billion online in November and December 2021, up 8.6% over the same period in 2020. Such exciting sales and offers are driving the market growth.

Key US Online Retail Market Trend

Omni-channel retailing is one of the key US online retail market trends fueling the market growth. It is rapidly becoming the norm for many retailers in the US. It offers consumers the option to shop online and pick up the merchandise from the store nearest to their location on the same day. Retailers are observing a high web influence on their in-store sales. For instance, Best Buy is integrating its offline and online stores to boost revenues. As a part of its omnichannel strategy, the retailer is utilizing physical stores as distribution centers for online purchases. According to Best Buy, 40% of its online shoppers prefer picking up their purchases from physical stores. Best Buy also challenges online and discount retailers with its match-to-price strategy, claiming to offer gadgets at or below the price offered by competitors. Such strategies are expected to boost market growth during the forecast period.

Key US Online Retail Market Challenge

Transportation and logistics are some of the factors hindering the US online retail market growth. Product procurement or sourcing, shipment of ordered items, and delivery to customers are the three major processes where the intervention of transportation and logistics come into the picture. All these processes require a high investment of both time and money, which challenges the efficiency and effectiveness of retailers and their costing strategies. The higher cost incurred from transportation and logistics reduces the margin of retailers, and most of the time, retailers are unable to break even. Between rising fuel prices, driver shortages, as well as a governmental and societal push for increased digitization and sustainability, transport and logistics will continue to be under a lot of pressure. Such factors will negatively impact the market growth during the forecast period.

This online retail market in the US analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. The actionable insights on the trends and challenges will help companies evaluate and develop growth strategies for 2022-2026.

Who are the Major Online Retail Market Vendors in the US?

The report analyzes the market’s competitive landscape and offers information on several market vendors, includi

The E-Retail Market is Segmented by Product (home Appliances and Electronics, Clothing, Footwear and Accessories, Food and Personal Care, Furniture and Home Decor, and Other Products) and by Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). The Report Offers Market Size and Forecasts in Value (USD ) for all the Above Segments.

The global e-commerce market is experiencing robust growth, projected to reach $30.44 billion in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 20.5% from 2025 to 2033. This expansion is driven by several key factors. Increasing internet and smartphone penetration, particularly in developing economies, is fueling a surge in online shoppers. Furthermore, the convenience of online shopping, coupled with wider product availability and competitive pricing, is significantly attracting consumers. The shift towards digitalization across various sectors, including home appliances, fashion, groceries, and books, is bolstering demand. B2C e-commerce is currently the dominant segment, although B2B e-commerce is experiencing rapid growth, driven by businesses streamlining their procurement processes. Effective marketing strategies, including targeted advertising and personalized recommendations, are further contributing to market expansion. However, challenges remain. Cybersecurity concerns, logistics complexities related to last-mile delivery, and the need for robust customer support infrastructure pose obstacles to sustained growth. Competition amongst established players and new entrants is intense, necessitating continuous innovation and strategic adaptation. Government regulations regarding data privacy and consumer protection also play a significant role in shaping the market landscape. Market segmentation reveals diverse consumer preferences, necessitating customized approaches for different product categories and customer demographics. Strong regional variations exist, with certain regions showing faster growth rates than others. This underscores the importance of understanding local market dynamics and adapting strategies accordingly. The continuous evolution of technological advancements will influence future market trajectories and further complicate market entry and competition.

E-commerce Software Market Outlook

According to our latest research, the global E-commerce Software market size reached USD 8.9 billion in 2024, reflecting the robust digital transformation across retail and other industries. The market is projected to grow at a CAGR of 14.2% during the forecast period, reaching an estimated USD 25.1 billion by 2033. The primary growth factor driving this surge is the accelerated adoption of digital commerce platforms by businesses of all sizes, fueled by evolving consumer preferences and the need for seamless online shopping experiences.

One of the most significant growth drivers for the E-commerce Software market is the exponential rise in online retail activity worldwide. As consumer behavior shifts towards digital-first purchasing, retailers and brands are investing heavily in advanced e-commerce solutions to enhance customer engagement, streamline operations, and provide personalized shopping experiences. The proliferation of smartphones and high-speed internet connectivity has further enabled consumers to shop online with greater convenience, compelling businesses to adopt scalable and feature-rich e-commerce platforms. Additionally, the integration of artificial intelligence, machine learning, and data analytics into these platforms allows for smarter inventory management, targeted marketing, and dynamic pricing strategies, which collectively boost sales and customer satisfaction.

Another critical factor fueling the growth of the E-commerce Software market is the increasing demand for omnichannel commerce solutions. Modern consumers expect a seamless shopping journey across multiple touchpoints, including web, mobile, social media, and physical stores. E-commerce software providers are responding by developing solutions that unify inventory, order management, and customer data, enabling businesses to deliver consistent experiences regardless of the channel. This trend is particularly prominent among large enterprises and established retailers seeking to maintain competitiveness in a rapidly evolving digital landscape. Furthermore, the COVID-19 pandemic has accelerated digital adoption, with many small and medium enterprises (SMEs) embracing e-commerce platforms to survive and thrive amid shifting market dynamics.

The evolution of payment technologies and logistics infrastructure is also playing a pivotal role in expanding the E-commerce Software market. Secure and flexible payment processing solutions, coupled with advanced order fulfillment and last-mile delivery capabilities, are critical components of modern e-commerce ecosystems. Vendors are increasingly offering integrated solutions that address these needs, helping businesses reduce cart abandonment rates and improve customer loyalty. Moreover, regulatory advancements and supportive government initiatives aimed at promoting digital commerce are further catalyzing market growth, especially in emerging economies where e-commerce penetration is still on the rise.

Regionally, Asia Pacific is emerging as the fastest-growing market for E-commerce Software, driven by the rapid expansion of online retail in countries such as China, India, and Southeast Asia. North America remains a dominant market, owing to the high concentration of established e-commerce players and early adoption of advanced technologies. Europe is witnessing steady growth, supported by strong digital infrastructure and increasing cross-border e-commerce activities. Meanwhile, Latin America and the Middle East & Africa are experiencing rising adoption rates, propelled by improving internet access and a growing base of digital-savvy consumers. This diverse regional landscape underscores the global momentum of the E-commerce Software market.

Deployment Type Analysis

The E-commerce Software market is segmented by deployment type into Cloud-Based and On-Premises solutions, each offering distinct advantages to businesses. Cloud-based e-commerce platforms have gained

In the first quarter 2025, the share of e-commerce in total U.S. retail sales stood at **** percent, up from the previous quarter. From January to March 2025, retail e-commerce sales in the United States hit over *** billion U.S. dollars, the highest quarterly revenue in history. How e-commerce measures up in total U.S. retail In 2024, the reported total value of retail e-commerce sales in the United States amounted to over ****trillion U.S. dollars—impressive, but the figure pales compared to the total annual retail trade value of ******trillion U.S. dollars. Rising e-commerce segments Online shopping is popular among all age groups, though digital purchases are most common among Millennial internet users. In 2022, around ** percent of Millennials purchased items via the internet. Mobile commerce is also growing in popularity, as consumers increasingly rely on their smartphones and mobile apps for shopping activities. In the fourth quarter of 2022, m-commerce spending made up ** percent of the overall online spending in the United States.

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US B2C E-Commerce Market Size 2025-2029

The US B2C e-commerce market size is valued to increase USD 289.2 billion, at a CAGR of 8.7% from 2024 to 2029. Rise in online spending and smartphone penetration will drive the US B2C e-commerce market.

Major Market Trends & Insights

By Type - B2C retailers segment was valued at USD 191.90 billion in 2022
By Application - Consumer electronics and home appliances segment accounted for the largest market revenue share in 2022
CAGR from 2024 to 2029: 8.7%

Market Summary

The B2C E-Commerce Market in the US continues to evolve, driven by the rising trend of online spending and increasing smartphone penetration. US e-commerce sales are projected to reach USD 863.4 billion by 2023, representing a significant market expansion. Core technologies and applications, such as artificial intelligence and augmented reality, are transforming the shopping experience, while service types and product categories, including food delivery and subscription services, are gaining popularity. The emergence of omnichannel retailing is blurring the lines between online and offline shopping, offering consumers seamless experiences.
However, logistics management remains a critical challenge, leading to high overhead costs. Regulations, such as data privacy laws, also impact the market dynamics. Staying updated on these evolving trends and patterns is essential for businesses aiming to succeed in the US B2C E-Commerce Market.

What will be the Size of the US B2C E-Commerce Market during the forecast period?

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How is the B2C E-Commerce in US Market Segmented ?

The B2C e-commerce in US industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Type

  B2C retailers
  Classifieds


Application

  Consumer electronics and home appliances
  Apparel and accessories
  Personal care
  Others


Platform

  Multi-brand
  Single-brand


Consumer Segment

  Millennials
  Gen Z
  Baby Boomers
  Families


Platform Type

  Online Marketplaces
  Brand Websites
  Social Commerce


Delivery Format

  Standard Shipping
  Same-Day Delivery
  Subscription-Based


Geography

  North America

    US

By Type Insights

The B2C retailers segment is estimated to witness significant growth during the forecast period.

The B2C e-commerce market in the US continues to evolve, driven by increasing retail sales and the preference for secure online transactions. According to recent data, e-commerce sales accounted for over 16% of total retail sales in 2020, a figure that is expected to reach 22% by 2024. To attract and retain customers, B2C companies employ various strategies, including conversion rate optimization, digital marketing, and personalization. These efforts result in substantial website traffic, with an average shopping cart abandonment rate of 69.57%. Effective customer relationship management is crucial, with tools like CRM systems, email marketing automation, and customer loyalty programs helping to foster long-term relationships.

E-commerce platforms and inventory management systems streamline operations, while search engine optimization and social media marketing boost website visibility. Mobile commerce and mobile app development cater to the growing number of mobile users, and influencer marketing, content marketing, and affiliate marketing expand reach. Security remains a priority, with e-commerce security measures, fraud detection systems, and data analytics dashboards ensuring a safe and efficient shopping experience. Pricing strategies, user experience design, and search advertising further enhance the customer journey. Ultimately, the focus on improving the overall shopping experience and supply chain efficiency drives growth in the B2C e-commerce market.

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The B2C retailers segment was valued at USD 191.90 billion in 2019 and showed a gradual increase during the forecast period.

Market Dynamics

Our researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

In the dynamic and ever-evolving B2C e-commerce landscape of the US market, businesses are constantly seeking innovative strategies to optimize their online retail customer journey and enhance conversion rates. Website design plays a pivotal role in this process, with effective email marketing automation strategies complementing the digital marketing efforts. Measuring return on investment (ROI) from these initiatives is crucial, necessitating ecommerce platform integration with payment gateways. Mobile shopping experi

E-Commerce in Electronics Market Outlook

The global e-commerce in electronics market size is projected to grow significantly from $XX billion in 2023 to an estimated $XX billion by 2032, exhibiting a compound annual growth rate (CAGR) of XX%. This robust growth can be attributed to the increasing penetration of internet and smartphone usage, changing consumer preferences for online shopping, and the convenience offered by e-commerce platforms. The rapid digitization of economies and advancements in technology are key driving factors propelling the market's expansion.

One of the primary growth factors for the e-commerce in electronics market is the widespread adoption of smartphones and other internet-enabled devices. With more people gaining access to technology, the number of online shoppers is surging, leading to a higher demand for electronics through e-commerce platforms. Additionally, the convenience of browsing and purchasing products online, coupled with the availability of detailed product descriptions and reviews, makes the e-commerce route highly appealing to consumers. The ease of comparing prices and features without the need to physically visit multiple stores also fosters this market's growth.

Another significant driver is the evolving consumer behavior towards digital payment methods. The proliferation of secure and user-friendly payment gateways has made transactions seamless and trustworthy for consumers. Digital wallets and contactless payment options have enhanced user experience, encouraging more frequent online transactions. Moreover, the COVID-19 pandemic has accelerated the shift towards online shopping as people sought safer and more convenient alternatives to traditional retail, permanently altering purchasing habits in favor of e-commerce platforms.

Technological advancements in artificial intelligence (AI) and machine learning (ML) are also contributing to the market's growth. These technologies enable personalized shopping experiences by analyzing consumer behavior and preferences, leading to more targeted marketing and improved customer satisfaction. AI-powered chatbots and virtual assistants enhance customer service, providing instant responses and support, which further boosts online sales. Additionally, augmented reality (AR) tools allow customers to visualize products in real-life settings, reducing the hesitation associated with online purchases of high-value electronics.

From a regional perspective, the Asia Pacific region is anticipated to dominate the e-commerce in electronics market owing to its large population base and rapid urbanization. Countries like China and India are witnessing tremendous growth in internet penetration and smartphone adoption, making them major contributors to the market. North America and Europe are also significant markets due to their advanced technological infrastructure and high consumer spending power. The Middle East & Africa and Latin America are expected to experience moderate growth, driven by improving internet connectivity and increasing consumer awareness about online shopping.

Amazon has been a pivotal force in shaping the e-commerce landscape, particularly in the electronics sector. Its vast selection of products, competitive pricing, and efficient delivery services have made it a go-to platform for consumers worldwide. The company's innovative approach to logistics, including the use of AI and machine learning, ensures swift and accurate order fulfillment, enhancing customer satisfaction. Furthermore, Amazon's Prime membership program offers exclusive benefits such as free shipping and access to special deals, which further solidifies its position as a leader in the e-commerce market. As consumers increasingly turn to online platforms for their electronics needs, Amazon continues to adapt and innovate, maintaining its competitive edge in this rapidly evolving industry.

Product Type Analysis

The e-commerce in electronics market is segmented by product type, including consumer electronics, home appliances, computer hardware, wearable devices, and others. Consumer electronics, such as smartphones, laptops, and tablets, hold the largest market share due to their high demand and frequent upgrades. Consumers are increasingly opting to purchase these products online due to the competitive pricing, wide variety, and convenience offered by e-commerce platforms. Moreover, the trend of remote working and online education has further boosted the sales of cons