In 2023, global retail e-commerce sales reached an estimated 5.8 trillion U.S. dollars. Projections indicate a 39 percent growth in this figure over the coming years, with expectations to surpass eight trillion dollars by 2027.
World players Among the key players on the world stage, the Chinese retail giant Alibaba holds the title of the largest e-commerce retailer globally, accounting for a 23 percent market share. Nevertheless, forecasts suggest that by 2027, Seattle-based e-commerce powerhouse Amazon will surpass Alibaba in estimated sales, reaching a staggering 1.2 trillion U.S. dollars in online sales.
Leading e-tailing countries The Chinese e-commerce market was the biggest worldwide in 2023, as internet sales constituted almost half of the country's retail transactions. Indonesia ranked second with the highest share of retail sales online (32 percent), closely trailed by the United Kingdom and South Korea, exceeding the 30 percent mark. That year, the up-and-coming e-commerce markets centered around Asia. The Philippines and India stood out as the swiftest-growing e-commerce markets based on online sales, anticipating a growth rate surpassing 20 percent.
Inflation was the leading issue plaguing the online shopping experience of global consumers in 2023. Nearly sixty percent of consumers surveyed worldwide in February that year reported rising prices for household goods was the issue having the greatest impact on them while shopping online. In addition, nearly a quarter reported being unable to purchase a product due to it being out of stock.
E-commerce in times of stagflation
As the global economy still reeled from the macroeconomic shock of the COVID-19 pandemic, the Russia-Ukraine war dealt a further blow to worldwide trade. Along with record food inflation, an unprecedented wave of layoffs in tech companies brought the pandemic-induced e-commerce boom to a halt. While online retail sales growth reached a peak of 25.7 percent in 2020, this figure was forecast to slow to 9.7 percent in 2022.
Impact of inflation on consumer behavior
As of January 2023, the European Union hit a double-digit inflation rate and consumers have had to adjust their purchasing behavior accordingly. Discretionary sectors such as clothing and consumer electronics were the most affected, with almost 50 percent of global consumers reporting they have either stopped or reduced their purchases of clothing, shoes, and accessories in response to rising prices.
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The online retail market is anticipated to grow at a significant CAGR during the forecast period 2020-2027. The market is segmented by product and by distribution channel.
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The E-Retail Market is Segmented by Product (home Appliances and Electronics, Clothing, Footwear and Accessories, Food and Personal Care, Furniture and Home Decor, and Other Products) and by Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). The Report Offers Market Size and Forecasts in Value (USD ) for all the Above Segments.
As of June 2022, Amazon accounted for 37.8 percent of the U.S. e-commerce market, making it the country’s leading online retailer by a considerable margin. Second place was occupied by the e-commerce site of the retail chain Walmart, with a 6.3 percent market share, followed in third place by Apple, with 3.9 percent.
Amazon’s continued success
Amazon has long dominated the e-commerce market as the world’s favorite online marketplace. In 2022, company hit over half a trillion U.S. dollars in net sales. The United States is by far Amazon’s most profitable market, as the U.S. branch generated over 356 billion U.S. dollars in sales in 2022. Germany ranked second, with 33 billion dollars, followed closely by the United Kingdom with 30 billion dollars.
Online shopping on the rise
Online shopping has grown significantly over the past decade, with more people turning to the internet for their shopping needs. The proof is in the numbers: the U.S. e-commerce industry was worth almost a trillion dollars in 2023. By 2027, forecasts show that the online market will grow to more than 50 percent. U.S. online shoppers purchase fashion and food and beverages the most via the internet.
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The global shopping platform market is projected to exhibit strong growth in the coming years, driven by several factors. The increasing penetration of e-commerce, growing consumer disposable income, and the increasing availability of mobile devices are some of the key factors driving the market growth. The market is also expected to benefit from the growing popularity of online shopping, which is driven by the convenience and ease of shopping from home. The market is segmented on the basis of type and application. By type, the market is segmented into food, books, 3C, and others. By application, the market is segmented into pay online and express. The Asia Pacific region is expected to dominate the global shopping platform market throughout the forecast period. The region is home to a large population of internet users and is experiencing rapid growth in e-commerce. The increasing disposable income and the growing middle class in the region are also expected to contribute to the growth of the market. The market in North America is expected to witness moderate growth during the forecast period. The region is home to a large number of established e-commerce companies and is experiencing slow growth in e-commerce. The market in Europe is expected to witness moderate growth during the forecast period. The region is home to a large number of established e-commerce companies and is experiencing slow growth in e-commerce.
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According to Cognitive Market Research, the global Artificial Intelligence in Retail market size is USD 4951.2 million in 2023and will expand at a compound annual growth rate (CAGR) of 39.50% from 2023 to 2030.
Enhanced customer personalization to provide viable market output
Demand for online remains higher in Artificial Intelligence in the Retail market.
The machine learning and deep learning category held the highest Artificial Intelligence in Retail market revenue share in 2023.
North American Artificial Intelligence In Retail will continue to lead, whereas the Asia-Pacific Artificial Intelligence In Retail market will experience the most substantial growth until 2030.
Enhanced Customer Personalization to Provide Viable Market Output
A primary driver of Artificial Intelligence in the Retail market is the pursuit of enhanced customer personalization. A.I. algorithms analyze vast datasets of customer behaviors, preferences, and purchase history to deliver highly personalized shopping experiences. Retailers leverage this insight to offer tailored product recommendations, targeted marketing campaigns, and personalized promotions. The drive for superior customer personalization not only enhances customer satisfaction but also increases engagement and boosts sales. This focus on individualized interactions through A.I. applications is a key driver shaping the dynamic landscape of A.I. in the retail market.
January 2023 - Microsoft and digital start-up AiFi worked together to offer Smart Store Analytics. It is a cloud-based tracking solution that helps merchants with operational and shopper insights for intelligent, cashierless stores.
Source-techcrunch.com/2023/01/10/aifi-microsoft-smart-store-analytics/
Improved Operational Efficiency to Propel Market Growth
Another pivotal driver is the quest for improved operational efficiency within the retail sector. A.I. technologies streamline various aspects of retail operations, from inventory management and demand forecasting to supply chain optimization and cashier-less checkout systems. By automating routine tasks and leveraging predictive analytics, retailers can enhance efficiency, reduce costs, and minimize errors. The pursuit of improved operational efficiency is a key motivator for retailers to invest in AI solutions, enabling them to stay competitive, adapt to dynamic market conditions, and meet the evolving demands of modern consumers in the highly competitive artificial intelligence (AI) retail market.
January 2023 - The EY Retail Intelligence solution, which is based on Microsoft Cloud, was introduced by the Fintech business EY to give customers a safe and efficient shopping experience. In order to deliver insightful information, this solution makes use of Microsoft Cloud for Retail and its technologies, which include image recognition, analytics, and artificial intelligence (A.I.).
Market Dynamics of the Artificial Intelligence in the Retail market
Data Security Concerns to Restrict Market Growth
A prominent restraint in Artificial Intelligence in the Retail market is the pervasive concern over data security. As retailers increasingly rely on A.I. to process vast amounts of customer data for personalized experiences, there is a growing apprehension regarding the protection of sensitive information. The potential for data breaches and cyberattacks poses a significant challenge, as retailers must navigate the delicate balance between utilizing customer data for AI-driven initiatives and safeguarding it against potential security threats. Addressing these concerns is crucial to building and maintaining consumer trust in A.I. applications within the retail sector.
Impact of COVID–19 on the Artificial Intelligence in the Retail market
The COVID-19 pandemic significantly influenced artificial intelligence in the retail market, accelerating the adoption of A.I. technologies across the industry. With lockdowns, social distancing measures, and a surge in online shopping, retailers turned to A.I. to navigate the challenges posed by the pandemic. AI-powered solutions played a crucial role in optimizing supply chain management, predicting shifts in consumer behavior, and enhancing e-commerce experiences. Retailers lever...
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The global e-commerce market is experiencing robust growth, projected to reach $30.44 billion in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 20.5% from 2025 to 2033. This expansion is driven by several key factors. Increasing internet and smartphone penetration, particularly in developing economies, is fueling a surge in online shoppers. Furthermore, the convenience of online shopping, coupled with wider product availability and competitive pricing, is significantly attracting consumers. The shift towards digitalization across various sectors, including home appliances, fashion, groceries, and books, is bolstering demand. B2C e-commerce is currently the dominant segment, although B2B e-commerce is experiencing rapid growth, driven by businesses streamlining their procurement processes. Effective marketing strategies, including targeted advertising and personalized recommendations, are further contributing to market expansion. However, challenges remain. Cybersecurity concerns, logistics complexities related to last-mile delivery, and the need for robust customer support infrastructure pose obstacles to sustained growth. Competition amongst established players and new entrants is intense, necessitating continuous innovation and strategic adaptation. Government regulations regarding data privacy and consumer protection also play a significant role in shaping the market landscape. Market segmentation reveals diverse consumer preferences, necessitating customized approaches for different product categories and customer demographics. Strong regional variations exist, with certain regions showing faster growth rates than others. This underscores the importance of understanding local market dynamics and adapting strategies accordingly. The continuous evolution of technological advancements will influence future market trajectories and further complicate market entry and competition.
The market size of the online retail industry in India amounted to 103 billion U.S. dollars in 2023 in India. The industry is likely to growth with a CAGR of 15 percent until the year 2027.
Growth of online retail industry in India
The rapid expansion in the size of online retail could be attributed to the increase in the market size of e-commerce, a favorable government policy of 100 percent FDI flows into e-commerce, and an increasing base of digital buyers in India. The market size of the e-commerce industry is estimated to reach 200 billion U.S. dollars by 2027, a massive jump from 2014. Additionally, the number of digital buyers in the country has been on the rise since 2014. Affordable mobile internet, mainly from Reliance’s Jio has been a catalyst for change and led to a drastic growth in the value of mobile retail e-commerce in 2020.
Consumer perception of online retail during coronavirus
The coronavirus (COVID-19) pandemic led to an increase in the share of consumers shopping online. Most consumers opted for online retail to socially distance, avoid queues in the supermarkets and other shops, and to minimize their time spent outside. Unsurprisingly, they preferred to shop for essentials which included food, personal hygiene, and household cleaning products during this time.
The Online Shopping sector has seen significant growth despite a challenging retail climate. The increase in online shopping has been driven by changing consumer habits due to the COVID-19 pandemic. Lockdowns and the closure of traditional retail outlets propelled consumers towards this shift. Also, dwindling discretionary income has caused consumers to restrain non-essential spending, choosing budget-friendly options or postponing purchases. The rising trend of bargain hunting, more comprehensive selection and competitive pricing have boosted online retail. Buy Now, Pay Later platforms have facilitated online transactions, enabling consumers to purchase desired goods while managing their finances amid a turbulent economic environment. Industry revenue is anticipated to grow at an annualised 4.0% over the five years through 2023-24, reaching $6.6 billion. This projection includes an estimated revenue increase of 3.9% in the current year. However, factors such as the cost-of-living crisis and the increase in in-store shopping following the lifting of restrictions have slightly restrained revenue growth. In recent years, rising internet usage has contributed to higher online spending. Consumers have become increasingly comfortable shopping online, supported by significant improvements to security and payment systems. Consequently, online stores are now commonly viewed as a safe and convenient alternative to traditional retailers, particularly for time-poor customers. Online retailers compete effectively with their bricks-and-mortar counterparts as they can offer highly competitive prices. Online retailers typically have lower overhead costs as they don’t require retail floor staff or expensive retail premises. This, along with solid growth in demand and turnover, has boosted industry-wide profitability and encouraged an influx of new entrants. Industry revenue will continue its upward trajectory, thanks to the normalisation of online shopping. A return to positive consumer sentiment and increasing household income will further fuel online discretionary purchases. The use of mobile devices for online shopping will also help reach a broader audience. However, competition from foreign competitors is expected to increase, especially as the value of the New Zealand dollar rises, making imports cheaper. Revenue is projected to expand by an annualised 5.7% over the five years through 2028-29, to reach $8.7 billion.
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Market Analysis The market for supermarket and online shopping malls is expected to grow significantly in the coming years. In 2025, the market size was valued at approximately XXX million USD, and it is projected to reach XXX million USD by 2033, exhibiting a CAGR of XX%. This growth can be attributed to several factors, including the increasing adoption of digital platforms, the rising number of online shoppers, and the growing demand for convenience. Market Segments and Players The supermarket and online shopping malls market is segmented based on type (high-order goods and general-order goods) and application (offline stores and online stores). The leading players in this market include Wal-Mart Stores, Inc., Costco Wholesale Corporation, Amazon.com, Inc., The Kroger Co., Tesco PLC, Aeon Co., Ltd., and Ahold Delhaize. These companies are continuously investing in technology and expanding their operations to meet the growing demand of consumers.
Augmented Shopping Market Size 2024-2028
The augmented shopping market size is forecast to increase by USD 27.19 billion at a CAGR of 54.26% between 2023 and 2028.
The market is experiencing significant growth, driven by the increasing use of augmented reality (AR) technology to enhance advertising effectiveness. With the widespread adoption of smartphones and tablets, consumers are increasingly engaging with augmented reality experiences, providing a new avenue for retailers to engage with customers. However, privacy and security concerns surrounding AR technology pose challenges that must be addressed to ensure consumer trust. As AR becomes more prevalent in shopping, it is essential for businesses to prioritize user privacy and implement security measures to mitigate risks. The market is expected to continue growing as technology advances and consumer acceptance increases.
Retailers that can effectively leverage AR to create engaging shopping experiences while addressing privacy and security concerns will be well-positioned to succeed in this dynamic market.
What will be the Size of the Augmented Shopping Market During the Forecast Period?
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The market is experiencing significant growth as consumer engagement and customer experience continue to be prioritized In the retail sector. Augmented reality (AR) technology is revolutionizing product sales by enabling virtual demonstrations, personalized recommendations, and touch-free experiences. AR applications are transforming home goods shopping with virtual try-on features, smart mirrors, and interactive product displays. Retailers are leveraging AR to enhance the shopping experience, providing tech-savvy consumers with a more engaging and convenient online shopping experience. It is also driving innovation in product identification, navigation, and visualization. Object recognition and recommendation systems are improving the shopping experience by realising user preferences and suggesting relevant products.
AR glasses and mobile applications are becoming increasingly popular components of the digital infrastructure, enabling augmented navigation and touch-free interaction with products. Historically, AR has been used primarily In the fashion industry, but its applications are expanding to other sectors, including home goods and e-commerce. Smartphone penetration and the increasing availability are fueling the growth of this market. The future of shopping is becoming more interactive, personalized, and convenient, with AR technology at the forefront of the trend.
How is this Augmented Shopping Industry segmented and which is the largest segment?
The augmented shopping industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.
Component
Software
Services
Application
Automotive
Home goods and furniture
Beauty and cosmetics
Apparel fittings
Others
Geography
North America
Canada
US
APAC
China
Europe
Germany
UK
South America
Middle East and Africa
By Component Insights
The software segment is estimated to witness significant growth during the forecast period.The market represents a significant segment of the retail industry's digital transformation. This sector integrates augmented reality (AR) technology into shopping experiences, enhancing consumer engagement and personalization. Key components of the augmented shopping software market include AR platforms, virtual demonstrations, product identification, and navigation. AR platforms serve as the foundation for creating engaging shopping experiences, offering features such as 3D modeling, tracking, rendering, and interaction capabilities. Virtual demonstrations enable customers to test products in a touch-free environment, while product identification and augmented navigation assist users in locating items. Home goods, beauty and cosmetics, and fashion industries have embraced this technology, driving growth in consumer traffic and brand awareness.
AR technology companies, such as Sephora Virtual Artist, have developed innovative solutions to cater to tech-savvy consumers. The market's expansion is fueled by increasing smartphone penetration, online shopping experience preferences, and the availability of advanced tracking and rendering capabilities. Despite challenges related to adoption and fragmentation, the potential for engaging experiences and improved customer satisfaction continues to propel the industry forward. Lastly, the options of computer vision and image recognition algorithms for detection, tracking, and recognition of products, facilitating seamless integration with augmented shopping applications also give the consumer further informat
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Market Size and Growth: The global international online shopping platform market size was valued at XXX million in 2025 and is projected to reach XXX million by 2033, exhibiting a CAGR of XX% during the forecast period. The growing popularity of e-commerce, rising internet penetration, and increased consumer spending power are key drivers fueling the market growth. North America and Asia Pacific are expected to be the most lucrative regions due to high e-commerce adoption rates and large consumer bases. Segmentation and Trends: The market is segmented by application (home shopping, business purchasing), type (B2C platforms, B2B platforms, C2C platforms), and region. B2C platforms dominate the market due to their ease of use and accessibility for consumers. Key trends shaping the market include the rise of mobile commerce, personalized shopping experiences, and the adoption of advanced technologies like artificial intelligence and machine learning. However, challenges such as logistics and payment security issues can hinder market growth. Major companies operating in the market include Amazon, eBay, AliExpress, Shopify, and Adobe Commerce.
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Explore the Online Fashion Retail Market trends! Covers key players, growth rate 17.3% CAGR, market size $101.52 Billion, and forecasts to 2033. Get insights now!
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As per Cognitive Market Research's latest published report, the Global Online Fashion Retail market size was $771.90 Billion in 2022 and it is forecasted to reach $2,755.17 Billion by 2030. Online Fashion Retail Industry's Compound Annual Growth Rate will be 17.37% from 2023 to 2030. Market Dynamics of the Online Fashion Retail Market:
Evolution in online shopping along with the emergence of technologies:
Technological advancement has become the center of life. Most devices such as smartwatches, and mobile phones with multiple accessibilities merge with digital networks. Technologies such as blockchain, and artificial intelligence have pushed online fashion businesses to be more user-friendly which can help customer to fulfill their needs. E-commerce retail platforms which are using several technologies would be able to surge their competitive advantage towards better customer experiences and customizing the products as per their requirements. Artificial Intelligence (AI) is becoming the most popular technology in the online fashion retail industry. AI has the ability to change vast and diverse data into valuable data which helps to exceed cost, speed, and time. Furthermore, Augmented Reality (AR) technology also plays a vital role which provides a real-time view and also magnified computer-generated information.
Restraining Factor:
Lack of close examination and frauds in online shopping:
Many customers want to feel and touch the product in order to identify product quality. Thus, most of the customers prefer to purchase from window shops to touch-feel-try the products which may lead to hinder the market growth to some extent. In addition, the products shown in the pictures are sometimes misleading. The size, colour, and appearance are not images with electronic images. In addition, many people prefer to visit physical stores for examining the product though it consumes time. Further, the online payment mode is not much safe while doing payment transactions. Therefore, retailers and e-marketers are paying attention to finding out a solution to this issue.
However, the emergence of new technologies, good discounts, availability of different brands, time-saving processes, a wide range of products, and safer payment transactions are expected to surge the market growth during the forecast period.
Current Trends on Online Fashion Retail:
Development of new applications in online fashion retail platforms:
Increasing penetration of smartphones and the emergence of new technologies followed by the development of different applications have gained traction in the online fashion retail market. Solutions like Mobile body scanning technology are having a lucrative impact on the online fashion retail market size and shape. In addition, a solution like Mobile Tailor which allows customers to take body measurements remotely and contactless by using just two photos of them enables businesses to expand their reach. Furthermore, YourFit solution also helps shoppers to find out matching online shoppers in order to overcome size issues. Thus, the development of new applications in the fashion world is projected to expand the market growth in the future.
Impact of the COVID-19 pandemic on the Online Fashion Retail Market:
The outbreak of Covid-19 has significant impact on the global fashion retail market. As governments of several nations announced lockdown and social distancing regulations, the market has faced several damages during the Covid-19 pandemic. However, there are some positive impacts such as the emergence of new technologies i.e. ewallet, 360-degree videos, three-dimensional product view, and trying on clothes with augmented reality has gained traction during a pandemic. The online fashion market has gained traction among young consumers during the outbreak of COVID-19. UK-based eCommerce company BooHoo has reported that during the lockdown their sales has increased by 45% in May 2020.
As the online fashion retail industry is growing, fashion businesses need to adapt to changing circumstances. Due to the high competition in the sector, online fashion businesses have to implement new intelligent solutions which are going to recommend the right product to the right customer in real time. Introduction of Online Fashion Retail:
In the past decade, increasing usage of the internet has given new momentum to the online fashion retail market. Rising demand for designer dress...
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According to Cognitive Market Research, the global ECommerce Platform Market size is USD 9.3 billion in 2024 and will expand at a compound annual growth rate (CAGR) of 6.7% from 2024 to 2031. Market Dynamics of ECommerce Platform Market
Key Drivers for ECommerce Platform Market
Rapid growth in online shopping drives the demand for comprehensive e-commerce platform solutions - The rapid growth in online shopping is a significant driver for the e-commerce platform market. As consumers increasingly turn to online retail for convenience, variety, and competitive pricing, businesses are compelled to enhance their digital presence. This surge in online shopping necessitates robust and scalable e-commerce platform solutions that can handle high traffic volumes, offer seamless user experiences, and support various payment methods. Comprehensive e-commerce platforms enable businesses to manage their online stores efficiently, integrate with other digital tools, and provide personalized shopping experiences.
Increasing mobile internet penetration boosts the adoption of mobile-friendly e-commerce platforms globally.
Key Restraints for ECommerce Platform Market
Increasing cybersecurity threats pose risks to consumer data and transactions, impacting trust and adoption.
Complex integrations with existing IT systems and diverse e-commerce platforms can hinder seamless operations and scalability.
Introduction of the ECommerce Platform Market
The Ecommerce Platform serves as a digital framework facilitating online transactions, encompassing both goods and services. Its market continues to surge, driven by factors such as rising internet penetration, mobile device adoption, and evolving consumer preferences towards convenient shopping experiences. With an array of offerings including payment solutions, management platforms, and end-to-end services, the sector caters to diverse e-commerce models like B2B and B2C. Amidst rapid digitization across industries such as Beauty & Personal Care, Fashion, and Consumer Electronics, the Ecommerce Platform's dynamic evolution underscores its pivotal role in shaping modern commerce.
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Market Analysis for International Online Shopping Platforms The global online shopping platform market, valued at approximately USD XXX million in 2025, is expected to witness a remarkable CAGR of XX% during the forecast period of 2025-2033. The market is driven by factors such as the increasing penetration of smartphones and internet connectivity, the convenience and ease of online shopping, the growing popularity of cross-border e-commerce, and the expansion of online payment gateways. The trend towards personalized shopping experiences, the integration of artificial intelligence and virtual reality, and the emergence of subscription-based services are also fueling market growth. However, challenges related to shipping costs, customs regulations, and currency fluctuations may restrain market expansion. Market segmentation based on type encompasses B2C platforms (e.g., Amazon, eBay), B2B platforms (e.g., Alibaba, Shopify), and C2C platforms (e.g., Craigslist, Etsy). In terms of application, the market is segmented into home shopping and business purchasing. Key players in the market include Amazon, eBay, AliExpress, Shopify, Adobe Commerce, Rakuten, WooCommerce, Wix, BigCommerce, JD, and more. Geographically, the market is analyzed across North America, South America, Europe, the Middle East & Africa, and Asia Pacific. North America, particularly the United States, is a major market for online shopping due to the high internet penetration and developed e-commerce infrastructure. Asia Pacific is expected to witness the fastest growth over the forecast period, driven by the increasing purchasing power and digital adoption in the region.
In 2024, the value of online retail transactions in rural China reached 2.69 trillion yuan, up from 2.49 trillion the previous year. That year, China's total online retail value amounted to nearly 15.5 trillion yuan.
As of 2023, the majority of online shopping was done using mobile phones in India. The online retail sales value through mobile phones amounted to about 130 billion U.S. dollars. On the other hand, about one-third of the online retail shopping was through the desktop.
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The global e-commerce apparel market is experiencing robust growth, driven by increasing internet and smartphone penetration, a shift towards online shopping convenience, and the expanding reach of e-commerce platforms. The market, estimated at $500 billion in 2025, is projected to exhibit a Compound Annual Growth Rate (CAGR) of 15% from 2025 to 2033, reaching approximately $1.5 trillion by 2033. This substantial growth is fueled by several key factors, including the rising popularity of online fashion retailers, improved logistics and delivery infrastructure, and the increasing adoption of mobile commerce. The market is segmented by apparel type (women’s, men’s, children’s) and business model (B2B, B2C), with B2C currently dominating the market share due to the vast consumer base engaging in online shopping for personal apparel. Geographic variations are significant, with North America and Asia-Pacific leading in market size, fueled by strong consumer spending and technological advancements. However, emerging markets in regions like Africa and South America show immense growth potential as e-commerce infrastructure develops and internet access expands. Competition within the sector is intense, with major players such as Walmart, Amazon, Alibaba, and others constantly striving for market share through innovative strategies, competitive pricing, and personalized customer experiences. The competitive landscape is characterized by the dominance of large multinational corporations alongside smaller, specialized online boutiques. These smaller players often thrive by offering niche products or a highly personalized customer experience. The market is further influenced by evolving consumer preferences, including a growing demand for sustainable and ethically sourced apparel, impacting supply chain practices and product offerings. Challenges remain, including concerns about returns management, ensuring product authenticity, and addressing cybersecurity risks associated with online transactions. Furthermore, logistical hurdles and infrastructure limitations in certain regions continue to pose barriers to complete market penetration. Nevertheless, the overall outlook remains positive, driven by continuing technological innovation, rising disposable incomes in many developing economies, and the enduring appeal of online shopping convenience.
In 2023, global retail e-commerce sales reached an estimated 5.8 trillion U.S. dollars. Projections indicate a 39 percent growth in this figure over the coming years, with expectations to surpass eight trillion dollars by 2027.
World players Among the key players on the world stage, the Chinese retail giant Alibaba holds the title of the largest e-commerce retailer globally, accounting for a 23 percent market share. Nevertheless, forecasts suggest that by 2027, Seattle-based e-commerce powerhouse Amazon will surpass Alibaba in estimated sales, reaching a staggering 1.2 trillion U.S. dollars in online sales.
Leading e-tailing countries The Chinese e-commerce market was the biggest worldwide in 2023, as internet sales constituted almost half of the country's retail transactions. Indonesia ranked second with the highest share of retail sales online (32 percent), closely trailed by the United Kingdom and South Korea, exceeding the 30 percent mark. That year, the up-and-coming e-commerce markets centered around Asia. The Philippines and India stood out as the swiftest-growing e-commerce markets based on online sales, anticipating a growth rate surpassing 20 percent.