This statistic shows the leading factors influencing store or supplier selection among online shoppers in Canada as of ***********. During the survey, ** percent of the respondents said that a store or supplier must have a web site for them to consider it.

This statistic shows the number of general internet users compared to the number of online shoppers in Germany from 2002 to 2013. In 2012, roughly **** million persons out of 53.4 million internet users had purchased products or services for private use online.

The statistic shows the most popular online shopping categories in India in 2013, by reach of internet audience. Within the retail category, the subcategory with the highest market penetration were gift articles, reaching ** percent of the Indian online shoppers.

This statistic presents the annual online shopping expenditure per person in China from 2013 to 2017 with forecasts up to 2021. In 2017, the average online shopping expenditure per person amounted to around ***** thousand yuan in China.

The online share in Hungary’s retail trade revenue has increased considerably since 2013. The figure peaked at over 10 percent in 2021. However, the following years recorded slightly lower values, and the share of online retail trade totaled nine percent in 2024. What motivates Hungarians to shop online? According to a 2023 survey, Hungarians found the comparability of prices to be the biggest advantage of online shopping. Furthermore, 47 percent of respondents liked to shop online because they could easily access products located on the other side of the country. Nevertheless, only every fourth respondent considered access to products offered only in foreign countries a main advantage. Which are the leading e-commerce product categories? When asked about the products purchased online over the past year, 47 percent of Hungarians chose shoes and clothing articles in 2023. Medicated preparations were the second most popular online product category, followed by food and beverages, which had been purchased by over 30 percent of the respondents. In comparison, only 14 percent of survey participants purchased DIY and construction materials online.

This statistic shows the most popular online shopping categories of netizens in Indonesia as of August 2013. It was found that 67.1 percent of Indonesian netizens had purchased apparel online.

This statistic shows the results of a survey on the annual average rate of product returns in the online retail sector in Germany in 2013. During the survey period it was found that ** percent of responding online retailers stated to have a return rate of under **** percent.

This statistic gives information on the most common income groups of online shoppers in the United Arab Emirates as of January 2013. During a consumer survey, it was found that **** percent of online shoppers in the UAE had a monthly income of up to ***** Emirati dirhams. As of January 2013, this figure translates to approximately ****** U.S. dollars.

Online shopping has become a mainstream activity in Norway, as evidenced by the steady increase in the number of e-commerce users over the past decade. From the observed period, the share of individuals that bought or ordered online in the last three months increased from ** percent to ** percent. In 2024, only **** percent of respondents had never engaged in e-commerce.

This statistic shows the share of individuals who purchased food or groceries online in Croatia from 2009 to 2019. In 2019, two percent of individuals purchased groceries online in Croatia.

This statistic shows the results of a survey conducted in 2013 in Germany, Austria and Switzerland regarding the return of goods shopped online. *** percent of respondents stated they return goods every time they order something online.

This statistic gives information on the age distribution of online shoppers in the United Arab Emirates as of January 2013. During a consumer survey, it was found that **** percent of online shoppers in the UAE were between 26 and 35 years old.

This statistic shows the average e-commerce spending per active online shopper in Indonesia in 2013 and 2017, with forecasts for 2020 and 2022. In 2017, an active online shopper spent about *** U.S. dollars on e-commerce and was expected to spend about *** dollar in 2022.

This statistic shows the share of individuals making online purchases in the Netherlands from 2013 to 2014, by shopping category. As of 2013, 31 percent of frequent online shoppers in the Netherlands, purchased electronic equipment via the internet.

The number of online shoppers in Indonesia was forecasted to increase to ** million by 2022, from ** million in 2017. Indonesia, with a total population of more than *** million inhabitants, is one of the biggest online markets in the world.

From messenger groups to online shopping apps

Online shopping in Indonesia has changed significantly since its nascent days. In 2013, most online shoppers purchased items through messaging services such as Blackberry Messenger groups. Today, it has shifted to website and apps-based online shopping channels. Tokobagus.com, the most popular shopping website in 2014, was nowhere to be found on the 2019 most-popular list. As of 2019, the Indonesian brand Tokopedia ranked first among the most clicked e-commerce sites in Indonesia, followed by Shopee and Bukalapak , while Lazada, Shopee, and Tokopedia were the most popular mobile shopping apps respectively.

Quality and duration

Electronics and its accessories, fashion items, and groceries were the most popular products that were bought online in Indonesia. ** percent of the total e-commerce expenditure was contributed by online shoppers between the ages of 30 to 39 years. Most of the Indonesian online shoppers believed that doing an online transaction in Indonesia was safe. Their biggest concern was rather about the quality or the description of the product. The second most popular concern about shopping online was falling prey to scammers. According to a survey in 2018, the time taken to deliver an item is one of the main reasons to be unsatisfied with the service of some online marketplaces in Indonesia. It seems that logistics is one of the biggest challenges for the Indonesian market.

Indonesia’s e-commerce in the future

To encourage and educate the public about the convenience of online shopping, Indonesia introduced an annual National Online Shopping Day (HarBolNas) in 2012 that falls on December 12. This event was initiated by e-commerce companies in Indonesia and is expected to have an impact on the Indonesian e-commerce penetration in the near future.

This statistic presents the market volume of multichannel online retail in Turkey from 2013 to 2019, by retail category. Electronics had the largest share in multichannel online retail at ********* Turkish lira in 2019, which marked a rise on the year prior. Apparel and footwear retail followed electronics and realized a volume of *********** Turkish lira in 2019.

This statistic presents the daily time US Millennial internet users spend on online shopping. In February 2013, it was found that ** percent of female internet users between the ages of ** to ** spent * to * hours on retail-oriented sites every day.

This statistic shows the e-commerce sales of the home improvement industry in the United States in 2013. In that year, the U.S. home improvement industry generated 27 billion U.S. dollars of its 300+ billion U.S. dollar industry from short-term online sales.

In 2023, around *** million Chinese customers had engaged in cross-border import e-commerce, growing from *** million the previous year. The trade value of cross-border import business reached approximately *** trillion yuan that year. “Daigou” in China While the market size of cross-border online retail exceeded *** billion yuan in 2023, China’s “daigou” industry appeared to slow down considerably after thriving for two decades. “Daigou” is a unique Chinese term for an overseas shopping agent and is well known by most Chinese online shoppers. “Daigou” purchase goods in physical stores overseas and sell them to Chinese buyers online. The craze for imported products among Chinese has increased along with their disposable income. However, the “daigou” industry hit a snag when China’s first e-commerce law was published in January 2019. With the tightening of customs regulations, it is hard for “daigou” to keep making a profit. “Haitao” in China The fast-growing international logistics service industry allows Chinese consumers to shop directly from overseas-based online retailers and ship their orders home. Known as “haitao”, this cross-border shopping trend has become increasingly popular among Chinese consumers. China’s leading e-commerce platforms have also expanded their business to overseas shopping. The range of products accessible in the overseas shopping market has evolved from primarily diary and cosmetic items to encompass various facets of daily life.

This statistic gives information on the household size of online shoppers in the United Arab Emirates as of January 2013. During a consumer survey, it was found that **** percent of online shoppers were living in households with * to * members.