During a March 2020 survey of consumers in the United States, 41.7 percent of respondents stated that if confined to their homes during the coronavirus, they were likely to purchase restaurant food delivery online. The food and hospitality industry has been hit particularly hard by the coronavirus pandemic as bars and restaurants are forced to shutdown due to health and safety concerns. Many smaller establishments have pivoted to local food delivery services and there have been online initiatives to support local restaurants by buying vouchers or ordering food online.For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

The market size of the global online food delivery sector was estimated at over one trillion U.S. dollars in 2023, of which 630 billion dollars were generated in the grocery delivery segment, and 390 billion dollars in the meal delivery segment. By 2029, the online food delivery market is forecast to generate revenues reaching 1.85 trillion U.S. dollars.

This statistic shows the methods which consumers used to order food for takeout or delivery in the United States as of April 2014. During the survey, 32.1 percent of respondents said they ordered food for takeout or delivery online.

According to the survey conducted by Rakuten Insight, approximately 21 percent of the Vietnamese respondents stated that they ordered food from food delivery apps three to six times a week. Nine percent of respondents even ordered several times a day. The same survey showed that Vietnamese mainly ordered lunch on food delivery apps.

China has the largest online food delivery market in the world. In 2024, around 592 million people in the country used online food delivery services, accounting for around 53.4 percent of the nation's internet user base. The boom of online food delivery in China Chinese people love to eat out. The majority of Chinese consumers spend a decent amount of money while eating in restaurants. However, food delivery is gaining popularity, especially for lunch. The convenience of apps like Meituan Delivery and Ele.me, online payment methods, as well as the fast pace of urban life, were the main reasons behind the trend. Major consumer trends A 2023 survey found that about 82 percent of respondents used food delivery services at least once a week. On average, app users spent between 25 and 100 yuan per order on online food delivery. Local cuisine, fast food, bubble tea, and other tea-based drinks were the most commonly ordered types of food for delivery.

As per the results of a survey on food delivery apps conducted by Rakuten Insight in April 2023, about 21 percent of the respondents from Hong Kong between 25 to 34 years old ordered from food delivery apps less than once a month. About seven percent of the respondents from the same age group ordered food through delivery apps at least once per day in the city.

In 2024, it was estimated that the online grocery delivery market had around 1.5 billion users worldwide, while users in the meal delivery segment were estimated at 2.1 billion that year. Both segments were forecast to experience growth in user base by 2029.

As per the results of the survey on Indian food delivery apps by Rakuten Insight in April 2023, about 20 percent of female respondents ordered food from food delivery apps once or twice a week. On the contrary, around 19 percent of male respondents ordered food through delivery apps once or twice a week.

As per the results of a survey on food delivery apps conducted by Rakuten Insight in April 2023, about 23 percent of the Taiwanese respondents ordered from food delivery apps less than once a month. About 16 percent of the respondents never ordered food through delivery apps in Taiwan.

Smartphone food delivery apps such as Grubhub and Uber Eats allow users to order food online and have it delivered to their door. Due to the coronavirus (COVID-19) pandemic, many restaurants were unable to offer indoor dining in 2020. As a result, the number of smartphone food delivery app users was predicted to increase from 36.4 million users in 2019 to 45.6 million users in 2020. This growth was expected to continue, with an estimated 53.9 million users by 2023.

A 2018 survey found that 45 percent of adults in the United States ‘hardly ever’ ordered delivery food. In contrast, only four percent of respondents said that they ‘often’ ordered delivery food – this share increases to eight percent when only considering the responses of adults aged 18 to 29.

Eating in America: cook at home or delivery? When it comes to meals at home, data shows that the majority of adults usually cook for themselves. Only eight percent of respondents said that they typically ordered takeout or food delivery – not being in the mood to cook is typically given as one of the main reasons for choosing to order takeout or delivery. The two most popular methods of ordering food delivery are by telephone and online, sharing 85 percent of responses. Grubhub and DoorDash are the most commonly used online delivery providers among consumers in the United States.

Carryout orders rise, but is delivery market going stale? Consumer spending in quick-service pizza restaurants has increased by more than five billion U.S. dollars since 2013. Following several years of stagnation, spending in the pizza delivery sector jumped to eleven billion U.S. dollars in 2019. Consumer spending on carryout pizza continues to grow and totaled approximately 19 billion U.S. dollars in 2019. Many restaurants are improving their takeout menu and promoting carryout deals because not only does it cut costs – delivery drivers are not required – but it also helps to edge out competition from online delivery providers, such as Grubhub.

With a market share of 67 percent, DoorDash dominated the online food delivery market in the United States as of March 2024. Meanwhile, Uber Eats held the second highest share with 23 percent.

This statistic shows the results of a survey conducted in the United States in November 2016. U.S. consumers were asked what makes them choose a place to a delivery order food from. During the survey, 79 percent of the respondents stated that the quality of food influences where they order food from.

We asked Russian consumers about "Online food delivery bookings by brand" and found that "Delivery Club" takes the top spot, while "Ollis" is at the other end of the ranking.These results are based on a representative online survey conducted in 2022 among 883 consumers in Russia. Statista Consumer Insights offer you exclusive market research results from over 50 countries and territories worldwide.

As per the results of a survey on food delivery apps conducted by Rakuten Insight in April 2023, about 22 percent of the respondents from Taiwan between 25 to 34 years of age ordered from food delivery apps less than once a month. About nine percent of the respondents from the same age group ordered food through delivery apps at least once per day in Taiwan.

In a survey conducted in August 2022, some 38 percent of consumers from around the world expected their online food orders to be delivered within a time window of 21 to 30 minutes. However, the maximum wait time for a quarter of respondents was between 10 and 20 minutes, signaling to the importance of timely delivery.

The battle for supremacy between specialist food delivery services continued across the United States in 2018. With a market share of 34 percent, Grubhub was ranked as the leading service, while competitors Uber Eats and DoorDash were ranked second and third, respectively.

Is technology transforming food delivery? In 2018, around 45 percent of adults in the United States used online ordering to have their food delivered. The use of mobile delivery apps is growing, particularly among young adults, but the leading method of ordering food for delivery was via the restaurant’s own delivery service. The boom in food delivery has led to soaring revenues for some of the largest delivery companies: the worldwide revenue of Grubhub nearly doubled between 2017 and 2019.

Big spenders in the Big Apple In 2019, New Yorkers spent the most per capita on food delivery in the United States – consumers in the city spent around 200 U.S. dollars per capita more than those in San Francisco. In 2017, Grubhub was the leading takeout food delivery service in New York, with an overwhelming market share. However, consumers in San Francisco favored another delivery service: Caviar. The company had a market share of 24.1 percent in the Californian city, whereas its market share in New York was only 4.5 percent.

According to the survey conducted by Rakuten Insight, approximately 27 percent of the respondents who are aged between 25 and 34 years old stated that they ordered food from food delivery apps three to six times a week in Vietnam. In comparison, 26 percent of respondents aged over 55 years old mentioned that they had never used food delivery apps to order meals. The same survey showed that Vietnamese mainly ordered lunch on food delivery apps.

According to the survey conducted by Rakuten Insight, 24 percent of the respondents in Singapore between 35 and 44 years stated that they ordered from food delivery apps once or twice a week. In comparison, two percent of respondents aged between 16 and 24 years old ordered several times a day.

The statistic shows what kind of activites the survey respondents performed on their mobile internet or apps when ordering food for takeout or delivery. The survey revealed that 55 percent of respondents said that they had used mobile internet or apps to find the nearest location of a restaurant.