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The India Courier, Express, and Parcel (CEP) Market is segmented by Destination (Domestic, International), by Speed Of Delivery (Express, Non-Express), by Model (Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C)), by Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), by Mode Of Transport (Air, Road, Others) and by End User Industry (E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others). Key Data Points observed include Number of Parcels; Production Trends (Manufacturing, E-Commerce etc. in USD); Import and Export trends (in USD).
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Courier and local delivery services are the anchor for last-mile delivery services. Resilient economic conditions characterized by rising per capita disposable income and consumer spending contributed to robust expansion. Pent-up demand and a surge in online shopping drove growth early in the period. In contrast, the latter part was moderated by rising oil prices and borrowing costs, leading consumers to cut back on spending and pressuring shipment volumes. Revenue is expected to increase at a CAGR of 3.4% to $178.3 billion through the end of 2025, including growth of 3.0% in 2025 alone. Growing competition in last-mile delivery services, particularly from e-commerce businesses, moderated growth and exacerbated macroeconomic pressures. Legacy couriers are actively repositioning themselves in response to changing market dynamics. Major companies like UPS and FedEx are prioritizing margin optimization by focusing on business-to-business delivery services, which offer high-margin potential through premium, value-added services such as expedited shipments and supply chain management. Amazon's next-day delivery services and support for small, local businesses through Amazon's Delivery Service Partner (DSP) program continue moderating growth for incumbent enterprises and pressuring their market share. Price competition results in slim profit for local enterprises, while global and premium courier services maintain more robust profitability. Incumbent enterprises utilize their vast infrastructure and high order volumes to reduce per-unit costs, boosting their flexibility to react to economic fluctuations. The ongoing automation and optimization of service continue to support profit. Looking ahead, legacy couriers are expected to optimize their operations by diversifying their client base and expanding value-added services. As major retailers like Amazon develop their own delivery networks, these couriers are likely to pivot more toward servicing small and medium-sized businesses (SMBs) and B2B clients, which promise higher profit margins. By embracing advanced technologies such as AI for route optimization and supply chain management, companies aim to bolster efficiency and customer satisfaction. However, the future of the transition to electric vehicles remains uncertain amid fluctuating federal support, which will likely affect the pace at which fully electric fleets are adopted. Despite these challenges, the ongoing investments in technology and a focus on high-margin ventures position these couriers for stable revenue growth and a competitive edge over newer market entrants. Industry revenue is set to expand by a CAGR of 3.7% to an estimated $213.4 billion through the end of 2030.
In 2020, the global courier, express and parcel market is expected to be worth 375.5 billion euro. Global courier, express and parcel (CEP) market As the customer needs change with the economic evolution, the market responds to particular changes to create new opportunities. The introduction of courier, express and parcel (CEP) services is an example of this development in the logistics and transportation industry. In simple terms, the CEP market provides traditional postal services faster and more reliable. In 2018, DHL, FedEx and UPS made up 91 percent of the courier and local delivery service market share globally. Although three firms are the major market dominants, the global logistics industry is highly competitive. Firms providing logistics and transportation services are subject to a multitude of trade policies which could favor some companies over the others to provide the same service. Therefore, logistics and transportation firms face challenges in keeping a stable revenue growth path. Deutsche Post DHL Deutsche Post DHL is a major German logistics and transportation firm and a leading company in the world with a progressive growth strategy to sustain its market position. Acquiring the DHL company was one of the main strategies of the Deutsche Post to improve its market dominance. Now DHL is a division of Deutsche Post providing global CEP services mostly. Between 2006 and 2020, the revenue of Deutsche Post DHL fluctuated around 60 billion euros, generating 66.8 billion euros in 2020. In that year, just over 19.8 billion euros of Deutsche Post DHL was generated from its operations in Germany and roughly 13 billion euros from its operations in the Americas region.The total assets of Deutsche Post DHL grew at a steady pace since 2009, reaching 55.3 billion euros in 2020.
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The US Courier, Express, And Parcel (CEP) Market report segments the industry into Destination (Domestic, International), Speed Of Delivery (Express, Non-Express), Model (Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C)), Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), Mode Of Transport (Air, Road, Others), End User Industry.
Romania's postal and delivery service market is dominated by Compania Națională Poșta Română, which generated over 1.56 billion euros in revenue in 2023. This state-owned company outperformed private competitors like Fan Courier Express, which recorded 1.23 billion euros in revenue. The industry's landscape is evolving rapidly, with forecasts suggesting a significant increase in parcel deliveries for 2024. E-commerce drives green growth The Romanian courier, express, and parcel (CEP) market is expected to handle 251 million parcels in 2024, indicating substantial growth in the sector. This expansion is likely driven by the increasing popularity of e-commerce, with 82 percent of regular Romanian online shoppers expressing a preference for retailers offering environmentally friendly delivery options. Consumers are particularly interested in low-emission vehicles and consolidated deliveries, showcasing a growing awareness of sustainability in the industry. E-Shoppers: Satisfied but facing return challenges Despite the competitive nature of the market, Romanian e-shoppers report high levels of satisfaction with delivery services. In 2023, 77 percent of regular online shoppers found their deliveries effortless and easy, surpassing the European average of 72 percent. However, the industry faces challenges, including a more difficult return process in recent years. The market's competitive landscape is further highlighted by the varying financial performances of key players, with Fan Courier Express leading in net profit at 85 million Romanian lei in 2023, while Cargus reported a significant net loss.
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The North American postal services market, encompassing the United States, Canada, and Mexico, exhibits robust growth potential, driven by the sustained expansion of e-commerce and the increasing reliance on package delivery services. The market's Compound Annual Growth Rate (CAGR) exceeding 1.00% reflects a steady upward trajectory, propelled by factors such as the rising volume of online transactions and the consequent demand for efficient and reliable last-mile delivery solutions. Key segments within this market, including express postal services, parcel delivery, and international shipping, are experiencing significant growth, particularly in urban areas with high population density. While traditional letter mail volume may be declining, the surge in e-commerce packages more than compensates, creating a dynamic market landscape. Competition among established players like USPS, Canada Post, UPS, FedEx, and DHL, alongside regional players such as Estafeta and Paquetexpress, is intense, fostering innovation in logistics and delivery technologies. Furthermore, several market trends influence the North American postal services sector. The adoption of advanced technologies, including automation, data analytics, and sophisticated tracking systems, is improving operational efficiency and customer experience. The growing demand for environmentally friendly delivery options and increased focus on supply chain resilience are also reshaping industry practices. However, challenges remain, such as rising fuel costs, labor shortages, and the need to adapt to evolving consumer expectations regarding delivery speed and cost. The market's future growth hinges on the ability of postal services to effectively address these challenges while leveraging emerging technological advancements to enhance their offerings and maintain a competitive edge in a rapidly evolving landscape. Regulatory changes and economic conditions will also play a significant role in shaping the market's future trajectory. Assuming a current market size of approximately $100 billion (a reasonable estimate given the scale of the involved economies and the overall logistics industry), and a CAGR of 1.5% (slightly above the given minimum), a continued, steady growth can be projected. Recent developments include: February 2022: In a bid to capture more packages for next-day delivery, the United States Postal Service has created a new, cheaper parcel service called 'USPS Connect Local.' The service will enable shippers to get next-day, first-class service on document packages of up to 13 ounces for USD 2.95, according to an order from the Postal Regulatory Commission. The USPS also will offer expedited service on shipments under new 'USPS Connect Regional' and 'USPS Connect National' programs. The agency also created a fourth program to help speed product return parcels. The program is called 'USPS Connect Returns' and promises free return package pickups by letter carriers or drop-offs at post offices., May 2022: Canada Post unveiled its new leading-edge zero-carbon parcel sorting facility that will have the capacity to process more than one million packages a day. The Albert Jackson Processing Centre will be a key hub for the company's national network and improve service for Canadians when it officially opens in early 2023. The USD 470 million state-of-the-art facility, located at 1395 Tapscott Road in Scarborough, will help Canada Post meet the rapidly changing needs of Canadians and businesses across the country. The additional capacity will allow the company to handle the continued growth in online shopping for years to come. The Corporation plans to increase parcel capacity by more than 50% across its network over the next seven years to manage the demand beyond 2030.. Notable trends are: eCommerce Opens Opportunities for Postal Services.
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Industry revenue is forecast to climb at a compound annual rate of 1.7% over the five years through 2025 to €220 billion. The postal and courier industry in Europe is undergoing a significant transformation. While traditional mail volumes are declining, e-commerce parcel delivery has surged, exacerbated by the COVID-19 outbreak, supporting revenue growth. Many postal and courier companies adapted swiftly, expanding their last-mile delivery capabilities to meet the increased demand. Despite this, the industry faced operational challenges like labour shortages, fluctuating fuel prices and an emphasis on cost-effective and environmentally sustainable solutions. Digital transformation has become essential, with online tracking, real-time delivery updates and contactless delivery options becoming the norm. Postal services have diversified into financial, retail and e-commerce support services to remain competitive. Competition from new entrants and the demand for faster, more reliable deliveries have reshaped industry dynamics. Recent investments in digital and automated technologies have become crucial for the industry as it grapples with high operating costs. These advancements streamline processes and enhance efficiency, which in turn support profitability. Additionally, by reducing energy inefficiency, these technologies allow companies to invest in sustainability efforts, like expanding electric vehicle fleets and installing energy-efficient systems in buildings. These initiatives improve their environmental credentials, attracting eco-conscious consumers. In 2025, revenue is forecast to increase by 0.5%. Industry revenue is forecast to grow at a compound annual rate of 4.4% over the five years through 2030to €273.5 billion. The industry is poised for continued growth, driven by the ongoing e-commerce growth and evolving customer expectations, including next-day and even same-day delivery. Digital innovation, automation and green delivery solutions will be vital for maintaining competitiveness and meeting environmental goals. Companies that can adapt to shifting market dynamics, streamline operations and provide sustainable, efficient services will thrive in the future postal and courier landscape.
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US Courier, Express, And Parcel Market Size 2024-2028
The US courier, express, and parcel (CEP) market size is forecast to increase by USD 28.5 billion at a CAGR of 5.4% between 2023 and 2028.
The courier, express, and parcel (CEP) market In the US is witnessing significant growth due to the adoption of advanced technologies such as GPS, predictive analytics, and automation in logistics and supply chain networks. The integration of last-mile delivery models with CEP companies is also driving market growth, as consumers increasingly demand faster and more convenient delivery options. However, the market is facing challenges from sharing-based business models, which are disrupting traditional CEP business models. The COVID-19 pandemic has further accelerated the trend towards e-commerce and the need for efficient and reliable CEP services, particularly In the delivery of vaccines and other time-sensitive goods.
What will be the size of the US Courier, Express, And Parcel (CEP) Market during the forecast period?
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The market in the global economy experiences significant activity, driven primarily by theincrease in e-commerce sales and the increasing preference for convenient and fast delivery options among consumers. CEP (Courier, Express, and Parcel) volumes continue to rise, fueled by the integration of returns management solutions in physical stores and the growing popularity of 'Happy Returns' and similar services. The transportation services sector, comprised of couriers and messengers, as well as postal service workers, plays a pivotal role in this market. Key players in this sector include major retailers such as eBay, Walmart, Target, and Apple, who leverage their logistics capabilities to offer seamless delivery options to customers.
The market also benefits from advancements in air travel and water transportation, as well as the development of port infrastructure and maritime administration. Furthermore, the increasing reliance on CEP services is influenced by various macroeconomic factors, including gasoline and petroleum prices, refining capacity, and refinery accidents. Despite these challenges, the market remains a dynamic and growing sector, demonstrating resilience and adaptability In the face of changing consumer demands and market conditions.
How is this market segmented and which is the largest segment?
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.
Consumer
B2B
B2C
C2C
Delivery
Domestic
International
Geography
US
By Consumer Insights
The B2B segment is estimated to witness significant growth during the forecast period.
The market caters to both business-to-business (B2B) and business-to-consumer (B2C) transactions. B2B transactions involve corporations procuring goods for their operations, contributing significantly to the supply chain. The B2B segment of the market is anticipated to expand moderately during the forecast period, driven by the expanding e-commerce and increasing Internet penetration In the US. Physical stores continue to leverage CEP services for returns management through partners like Happy Returns. Consumers increasingly rely on CEP for convenient last-mile delivery. Key industries such as eBay, Walmart, Target, Apple, and others contribute substantially to CEP volumes.
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The B2B segment was valued at USD 42.00 billion in 2018 and showed a gradual increase during the forecast period.
Market Dynamics
Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
What are the key market drivers leading to the rise in adoption of US Courier, Express, And Parcel (CEP) Market?
The key driver of the market is the adoption of new technologies in courier, express, and parcel supply chain network systems.
The market is experiencing significant growth due to advancements in technology. These innovations are revolutionizing the industry by providing real-time parcel tracking, eliminating delivery uncertainties, and enhancing convenience for consumers. Key technologies driving this transformation include global positioning systems (GPS), bar-coding, management information systems (MIS), 3D printing, robotics, radio frequency identification (RFID), warehouse management software, and transportation management software. companies are also investing in mobility technologies to improve last-mile connectivity. For instance, FedEx Corp. Partnered with Chanje Energy Inc. In February 2020 to enhance their last-mile delivery capabilities. C
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The GCC Courier, Express, and Parcel (CEP) market is experiencing robust growth, driven by the burgeoning e-commerce sector and a rising demand for faster, more reliable delivery services across the region. The market's Compound Annual Growth Rate (CAGR) exceeding 4.0% signifies a consistently expanding market, fueled by increasing consumer spending, expanding logistics infrastructure, and government initiatives promoting digital commerce. Key segments within the market, such as express delivery and B2C shipments, are witnessing particularly strong growth, reflecting the preference for speed and convenience amongst consumers. While road transport currently dominates the mode of transport segment, air freight is expected to gain traction due to increasing demand for time-sensitive deliveries. Major players like UPS, DHL, FedEx, and Aramex are strategically investing in technology and infrastructure to enhance their service offerings and cater to the growing demand. The market's segmentation by shipment weight (light, medium, and heavy) indicates a diverse range of delivery needs, with light-weight shipments likely dominating due to the prevalence of e-commerce. Furthermore, the end-user industry analysis points to significant contributions from the e-commerce, BFSI, and healthcare sectors, highlighting the broad applicability of CEP services across diverse industries. Future growth will be influenced by factors such as advancements in technology (e.g., automated sorting, drone delivery), the expansion of e-commerce platforms, and government regulations impacting logistics. Despite the promising growth outlook, the GCC CEP market faces challenges such as fluctuating fuel prices, geopolitical instability in certain regions, and competition among established players and new entrants. The market's success hinges on the ability of companies to adapt to evolving consumer preferences, enhance supply chain efficiency, and effectively manage operational costs. The integration of advanced technologies, such as artificial intelligence and big data analytics, is crucial for optimizing delivery routes, improving customer experience, and achieving cost-effectiveness. Furthermore, a focus on sustainable and environmentally friendly practices, such as optimizing delivery routes and reducing carbon emissions, will become increasingly important as environmental concerns gain prominence in the region. Successful companies will prioritize investments in these areas to maintain a competitive edge and ensure sustainable long-term growth. Recent developments include: April 2023: Qatar Post placed an order for a new parcel sortation system based on autonomous mobile robot (AMR) technology developed and supplied by Libiao Robotics in order to improve the sortation systems used within parcel service operations.March 2023: UPS entered a partnership with Google Cloud, where Google will help UPS by putting radio-frequency identification chips on packages to track them efficiently.February 2023: DHL Global Forwarding, the air and ocean freight specialist division of Deutsche Post DHL Group, successfully implemented sustainable logistics solutions for its customer Grundfos.. Key drivers for this market are: Increasing consumption of canned and frozen food, Growth urbanization and increased adoption of healthy lifestyle. Potential restraints include: Limited self-life of frozen food, Growing awareness regarding the consumption of fresh vegetables and fruits. Notable trends are: OTHER KEY INDUSTRY TRENDS COVERED IN THE REPORT.
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The Southeast Asia Postal Service Market, valued at approximately $18.43 billion in 2025, is experiencing robust growth, projected to expand at a Compound Annual Growth Rate (CAGR) of 8.61% from 2025 to 2033. This growth is fueled by the burgeoning e-commerce sector within the region, driving a significant increase in parcel volume for both domestic and international deliveries. The rising adoption of digital technologies, including improved tracking systems and automated sorting facilities, is enhancing operational efficiency and customer satisfaction. Furthermore, the increasing urbanization and expansion of logistics infrastructure across Southeast Asia are creating favorable conditions for market expansion. Significant investments in last-mile delivery solutions are also crucial to addressing the challenges of delivering to remote areas. Competitive pressures are significant, with established players like Singapore Post, Pos Malaysia, and Thailand Post vying for market share alongside international giants like DHL, FedEx, and UPS, and regional players like JNE Express and Ninja Van. This competition is driving innovation and improved service offerings. Growth within specific segments varies; express postal services are expected to see higher growth due to the urgency of e-commerce deliveries. While letter mail continues to decline, the parcel segment is experiencing exponential growth, significantly contributing to the overall market expansion. International shipments are also rising, driven by the increasing cross-border e-commerce transactions within the region and globally. However, challenges remain. These include maintaining consistent service quality across diverse geographical landscapes and infrastructure limitations in some areas. Regulatory hurdles and fluctuating fuel costs also impact operational expenses. To navigate these challenges, postal service providers are focusing on strategic partnerships, technology upgrades, and enhanced service offerings to maintain competitiveness and capitalize on the ongoing growth opportunities. This report provides a detailed analysis of the burgeoning Southeast Asia postal service market, offering invaluable insights for stakeholders seeking to navigate this dynamic landscape. With a study period spanning 2019-2033, a base year of 2025, and a forecast period extending to 2033, this report leverages historical data (2019-2024) to provide accurate estimations and future projections for this multi-billion dollar industry. The report delves into market segmentation, analyzing express postal services, standard postal services, letters, parcels, domestic, and international delivery. Key players such as GD Express, DHL Express, UPS, FedEx, Thailand Post, Singapore Post Limited, JNE Express, Pos Malaysia, Ninja Van, and Pos Indonesia are profiled, offering a competitive landscape overview. Key drivers for this market are: Expansion of Ecommerce, Rapid Urbanization and Population Growth. Potential restraints include: Last-Mile Delivery Challenges. Notable trends are: Rise in Logistical Technology Innovation.
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The US Courier, Express, and Parcel Market size was valued at USD 183 Billion in 2024 and is projected to reach USD 254 Billion by 2032, growing at a CAGR of 8.6% from 2025 to 2032.
Key Market Drivers:
E-commerce Growth: The tremendous rise of e-commerce has been a major driver of the CEP market. According to the US Census Bureau, e-commerce sales in the United States will reach $1.09 trillion in 2023, up 7.4% from 2022. This rise closely correlates with an increased need for delivery services, since about 95% of all e-commerce transactions necessitate some type of parcel delivery.
Last-Mile Delivery Innovations: The focus on last-mile delivery efficiency has resulted in substantial market growth. According to the U.S. Department of Transportation, urban last-mile delivery trucks accounted for roughly 15% of overall urban traffic in 2023, with a 36% growth expected by 2030. Companies made significant investments in last-mile optimization to satisfy rising demand.
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The Courier, Express, and Parcel (CEP) market is experiencing robust growth, projected to maintain a Compound Annual Growth Rate (CAGR) of 10.64% from 2025 to 2033. This expansion is fueled by several key drivers. The rise of e-commerce continues to be a significant catalyst, demanding efficient and reliable delivery solutions for both B2C and B2B transactions. Globalization and increasing cross-border trade further contribute to market growth, necessitating sophisticated international shipping networks. Technological advancements, such as automated sorting systems, advanced tracking technologies, and the integration of artificial intelligence in logistics optimization, are streamlining operations and improving delivery speeds. The growing demand for same-day and next-day delivery services, particularly in urban areas, also presents lucrative opportunities for CEP providers. However, challenges remain, including fluctuating fuel prices, increasing labor costs, and the need to adapt to evolving regulations and sustainability concerns. The market's segmentation highlights the diverse applications of CEP services across various industries, from e-commerce and manufacturing to construction and utilities. Competition is intense, with major players like FedEx, UPS, DHL, and regional giants vying for market share through strategic investments in infrastructure, technological innovation, and expansion into new markets. The considerable number of companies listed underscores the market's dynamism and potential for both established players and emerging entrants. The market's geographic distribution reflects global economic activity. North America and Europe currently hold significant market share, driven by established e-commerce markets and robust infrastructure. However, the Asia-Pacific region is exhibiting exceptionally rapid growth, fueled by the burgeoning e-commerce sectors in countries like China and India. This trend suggests a shift in the global balance of power within the CEP industry, with emerging economies becoming increasingly important. To maintain a competitive edge, companies are focusing on strategic partnerships, acquisitions, and the development of specialized services catering to niche market segments. The future of the CEP market is characterized by ongoing innovation, strategic alliances, and a continuous adaptation to the evolving needs of a globally interconnected economy. Companies with a strong focus on technological integration, sustainable practices, and customer-centric service delivery are expected to thrive in this dynamic environment. Recent developments include: November 2022- The real estate experts of DHL Supply Chain, the world's leading contract logistics provider, have developed a carbon-neutral real estate portfolio of 400,000 sqm to support customers' growth requirements across six European Tier 1 markets. Located in central logistics areas all sites will benefit from excellent multi-modal transport connectivity, designed to serve customers across different sectors., June 2022- FedEx Corp. announced it has received its first 150 electric delivery vehicles from BrightDrop, the technology startup from General Motors (GM) decarbonizing last-mile delivery. This marks a critical milestone for FedEx as the company plans to transform its entire parcel pickup and delivery (PUD) fleet to all-electric, zero tailpipe emissions by 2040 and comes just months after BrightDrop'scommercialization of the Zevo600 as the fastest vehicle to market in GM's history.. Key drivers for this market are: 4., The UAE government's efforts to diversify its economy away from oil dependency have led to increased investment4.; The UAE has been investing in manufacturing sectors such as aerospace, automotive, and pharmaceuticals.. Potential restraints include: 4., The geopolitical situation in the Middle East can create security concerns for logistics operations,4.; Regulations and customs procedures can be complex and subject to change.. Notable trends are: E-Commerce And Omnichannel Retail Driving the Market.
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The Japan Courier, Express, And Parcel Market report segments the industry into Destination (Domestic, International), Speed Of Delivery (Express, Non-Express), Model (Business-To-Business (B2B), Business-To-Consumer (B2C), Consumer-To-Consumer (C2C)), Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), Mode Of Transport (Air, Road, and more), and End User Industry.
The market share of courier companies varies by region: Germany-based DHL maintains the largest market share in Europe and the Asia Pacific region with market shares of 44 percent and 49 percent respectively, while U.S-based FedEx has the largest market share in the Americas at 43 percent. Overall, DHL is the largest provider, with 38 percent of the consolidated global market. The global CEP market Courier, express and parcel (CEP) providers differ from freight companies in that they deliver non-palletized items that are generally below 50 kilograms, and from traditional postal services through being private companies rather than state monopolies. The global CEP market is expected to grow by almost 37 percent between 2015 and 2020, reaching 315 billion U.S. dollars. Growth is expected to be highest in the Asia Pacific region. Reasons for growth Increasing use of e-commerce is the primary driver generally cited for the growth of the global CEP market, as e-commerce relies on CEP companies (along with local postal services) to deliver goods to consumers. This is the case across all regions. For example, in the Unites States e-commerce sales of almost all product categories saw double-digit growth in 2017. Growth rates are significantly higher in China, fueled by the increasing size of the middle class. This dynamic is a key reason why the Asia Pacific region is expected to see the strongest growth.
With a market share of 39 percent, DHL has grown since 2010 to become the global leader of the courier, express and parcel delivery market. This growth has largely come at the expense of FedEx, whose market share has declined to 24 percent. Global products Although DHL are the global leader, in the Americas both FedEx and United Parcel Service (UPS) maintain a higher market share. FedEx also operates a much larger air cargo service than DHL, being the largest cargo airline in the world. However, DHL are a much larger provider of third-party logistics than the other courier companies, also being the global leader in this industry. UPS is also a significant player in this market. Consolidated size The differing specializations of each company mean that, when sales from all services are consolidated, DHL remains the largest delivery and logistics provider in terms of revenue – but not by much. In 2018, UPS reported consolidated revenue of within one billion U.S. dollars of DHL, and FedEx was only 3.4 billion dollars behind. Overall, the courier, express and parcel market, which excludes delivery and logistics services for freight, was valued at 306.18 billion euros in 2018.
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The global postal services market, valued at approximately $XX million in 2025, is experiencing steady growth, projected to maintain a Compound Annual Growth Rate (CAGR) exceeding 1.00% through 2033. This growth is fueled by several key drivers. The expansion of e-commerce continues to significantly boost parcel delivery volumes, particularly within express postal services. Technological advancements, such as automated sorting systems and improved tracking capabilities, enhance efficiency and customer satisfaction, further propelling market expansion. Globalization and increased cross-border trade contribute to the rising demand for international postal services. However, the market faces challenges. Increasing fuel costs and labor expenses exert pressure on profitability. Intense competition from private couriers and the rise of digital communication methods, which can reduce reliance on traditional mail, pose significant restraints. Market segmentation reveals a dynamic landscape. Express postal services are expected to maintain a larger market share than standard postal services due to the growing need for faster delivery times. Parcels constitute a significant portion of the market volume compared to letters, reflective of the e-commerce boom. Geographically, North America and Europe currently hold substantial market shares, with Asia Pacific demonstrating significant growth potential given its expanding economies and burgeoning e-commerce sector. Key players like United States Postal Services, Deutsche Post DHL, and La Poste Group are strategically investing in technology and expanding their service offerings to maintain competitiveness. The forecast period (2025-2033) will likely see a continued consolidation among market players and further innovation in delivery technologies, particularly in areas such as drone delivery and last-mile solutions. Recent developments include: February 2022: To capture more packages for next-day delivery, the United States Postal Service created a new, cheaper parcel service called "USPS Connect Local." The service will enable shippers to get next-day, first-class service on document packages of up to 13 ounces for USD 2.95, according to an order from the Postal Regulatory Commission. The USPS plans to offer expedited service on shipments under the new "USPS Connect Regional" and "USPS Connect National" programs. The agency also created a fourth program to help speed product return parcels. The program is called "USPS Connect Returns" and promises free return package pickups by letter carriers or drop-offs at post offices., July 2022: Innoviz Technologies Ltd, a leading provider of high-performance, automotive-grade LiDAR sensors and perception software, announced that Japan Post aims to construct digital maps with Innoviz's high-performance InnovizOne LiDAR sensor, paving the way for next-generation smart city services such as autonomous driving and unmanned delivery. Japan Post is a special private company under the jurisdiction of the Ministry of Internal Affairs and Communications, offering postal and logistics services and banking and life and non-life insurance agency services. Japan Post also announced its plans to install InnovizOne LiDAR sensors on its postal delivery cars. The InnovizOne-equipped delivery vehicles will generate detailed digital maps that gather information such as changes in roads and buildings along delivery routes. These detailed maps will serve as foundational data to enable next-generation services for Japan's residents, such as automated driving and more.. Notable trends are: E-commerce Opens Opportunities for Postal Services.
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The global postal services market is a vast and mature industry, with a market size of $248.06 billion in 2025 and a projected CAGR of 1.4% from 2025 to 2033. The market is driven by the increasing demand for e-commerce and logistics services, as well as the need for reliable and secure delivery of physical mail. Key trends in the market include the adoption of digital technologies, such as e-commerce and mobile payment, which are driving the growth of electronic mail and package delivery services. Additionally, the rising popularity of subscription boxes and online shopping is contributing to the growth of the parcel delivery segment. The postal services market is segmented by type, service, destination, and geography. By type, the market is divided into standard and express mail. By service, the market is segmented into shipping and package services, first-class mail, marketing mail, international mail, periodicals, and others. By destination, the market is divided into domestic and international. Geographically, the market is divided into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. North America is the largest region in the market, followed by Europe and Asia Pacific. The Asia Pacific region is expected to grow at the highest CAGR from 2025 to 2033. Recent developments include: In July 2024, MOS Logconnect Private Limited, a subsidiary of MOS Utility Limited, partnered with India Post to offer a variety of postal services nationwide. MOS Logconnect has received a Master Franchisee License from India Post to operate these services through India Post's network. This partnership will allow MOS Logconnect to expand its service offerings and leverage India Post's extensive network to provide efficient and seamless service delivery. , In July 2024, the Department of Posts launched a beta version of the National Addressing Grid, called DIGIPIN, for public feedback. Developed with IIT Hyderabad, DIGIPIN aims to create a standardized, geo-coded addressing system in India. This system is designed to simplify addressing solutions for both public and private service deliveries. .
In 2022, the market for couriers and local delivery services in Canada amounted to over 19.3 billion U.S. dollars. Over the recent years, the Canadian market for local delivery and courier services experienced an expanding trend.
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Courier And Local Delivery Services Market size was valued at USD 428.7 billion in 2023 and is projected to reach USD 594.8 billion by 2031, growing at a CAGR of 4.9% during the forecast period 20242031.
Global Courier And Local Delivery Services Market Drivers
The market drivers for the Courier And Local Delivery Services Market can be influenced by various factors. These may include:
Ecommerce Growth: The exponential rise of ecommerce and online shopping has significantly boosted the demand for courier and local delivery services. Consumers are increasingly opting for online purchases, and retailers rely heavily on delivery services to fulfill orders promptly. The convenience of online shopping coupled with the need for fast and reliable delivery options drives this market forward.
Urbanization: High rates of urbanization have led to the creation of dense city landscapes where consumers seek convenience and speed. Urban dwellers often prefer delivery services for groceries, food, and other personal items, contributing to the increasing demand for local delivery services.
Technological Advancements: Innovations in technology, including route optimization software, realtime tracking systems, and automated warehouses, have enabled courier services to operate more efficiently and effectively. Enhanced mobile applications and digital platforms make it easier for customers to book, track, and receive their deliveries, thus driving user adoption.
OnDemand Delivery Services: The rise of ondemand delivery services, spearheaded by companies like Uber Eats, DoorDash, and Postmates, showcases the increasing consumer preference for fast, often samehour, deliveries. This trend has rapidly expanded beyond food delivery to include groceries, pharmaceuticals, and more.
Logistics and Infrastructure Development: Continuous improvements in logistics and infrastructure, such as better road networks, advanced warehousing facilities, and the establishment of dedicated delivery hubs, streamline the entire delivery process. This infrastructure support enhances the efficiency and reliability of courier services.
Rising Consumer Expectations: Customers now expect faster, cheaper, and more reliable delivery services. This heightened expectation has pushed courier companies to innovate and improve their service offerings, leading to market growth.
Globalization and CrossBorder Trade: Increased international trade and globalization mean higher volumes of goods being shipped across borders. Courier services play a critical role in facilitating this global exchange of goods, thereby expanding the market considerably.
Sustainability and Green Logistics: Environmental concerns and regulatory pressures are driving the adoption of ecofriendly practices such as electric delivery vehicles and green logistics solutions. Companies investing in sustainable delivery options attract environmentally conscious consumers, contributing to market growth.
Improved Payment Solutions: The availability of secure, diverse, and userfriendly payment options, including digital wallets and contactless payments, has made transactions smoother for consumers and businesses alike. This ease of transaction supports the growth of ecommerce and, by extension, the courier and local delivery market.
Proliferation of Small and Medium Enterprises (SMEs): SMEs, particularly those operating online, often lack the infrastructure for their own logistics and rely on local delivery services to fulfill customer orders. The growth of these enterprises directly increases the demand for courier services.
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Industry revenue is forecast to climb at a compound annual rate of 1.7% over the five years through 2025 to €220 billion. The postal and courier industry in Europe is undergoing a significant transformation. While traditional mail volumes are declining, e-commerce parcel delivery has surged, exacerbated by the COVID-19 outbreak, supporting revenue growth. Many postal and courier companies adapted swiftly, expanding their last-mile delivery capabilities to meet the increased demand. Despite this, the industry faced operational challenges like labour shortages, fluctuating fuel prices and an emphasis on cost-effective and environmentally sustainable solutions. Digital transformation has become essential, with online tracking, real-time delivery updates and contactless delivery options becoming the norm. Postal services have diversified into financial, retail and e-commerce support services to remain competitive. Competition from new entrants and the demand for faster, more reliable deliveries have reshaped industry dynamics. Recent investments in digital and automated technologies have become crucial for the industry as it grapples with high operating costs. These advancements streamline processes and enhance efficiency, which in turn support profitability. Additionally, by reducing energy inefficiency, these technologies allow companies to invest in sustainability efforts, like expanding electric vehicle fleets and installing energy-efficient systems in buildings. These initiatives improve their environmental credentials, attracting eco-conscious consumers. In 2025, revenue is forecast to increase by 0.5%. Industry revenue is forecast to grow at a compound annual rate of 4.4% over the five years through 2030to €273.5 billion. The industry is poised for continued growth, driven by the ongoing e-commerce growth and evolving customer expectations, including next-day and even same-day delivery. Digital innovation, automation and green delivery solutions will be vital for maintaining competitiveness and meeting environmental goals. Companies that can adapt to shifting market dynamics, streamline operations and provide sustainable, efficient services will thrive in the future postal and courier landscape.
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The India Courier, Express, and Parcel (CEP) Market is segmented by Destination (Domestic, International), by Speed Of Delivery (Express, Non-Express), by Model (Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C)), by Shipment Weight (Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments), by Mode Of Transport (Air, Road, Others) and by End User Industry (E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others). Key Data Points observed include Number of Parcels; Production Trends (Manufacturing, E-Commerce etc. in USD); Import and Export trends (in USD).