The share of organizations worldwide who fully outsource their payroll function fluctuated between 2015 and 2019, with 12 percent of respondents in a 2019 survey stating they fully outsource their payroll compared to eight percent in 2015.
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Payroll Outsourcing Market Report is Segmented by Type (Hybrid, Fully Outsourced), by Enterprise Size (SMEs, Large Enterprises), by End-Users (BFSI, IT and Telecom, Healthcare, Manufacturing, Government, Other End-Users), by Geography (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.
Small organizations are more likely to outsource their payroll function than larger organizations, with 15 percent of respondents from organizations with less than 2,500 staff stating they outsource their payroll in a 2019 global survey. This compares to eight percent for organizations with more than 10,000 employees.
Payroll Outsourcing Services Market Size 2025-2029
The payroll outsourcing services market size is forecast to increase by USD 6.52 billion, at a CAGR of 5% between 2024 and 2029.
The market is experiencing significant growth due to several key trends. One of the primary drivers is the increasing need for payroll cost visibility, as businesses seek to better manage their labor expenses. Another trend is the rise of multi-country and centralized outsourcing models, which enable organizations to manage their global payroll operations more efficiently. However, there are also challenges associated with payroll outsourcing, such as issues related to geographical transition and ensuring data security. By addressing these challenges, payroll outsourcing providers can offer valuable solutions to businesses looking to streamline their payroll processes and reduce operational costs. In summary, the market is poised for continued growth due to these market trends and the benefits they offer to businesses.
What will be the Size of the Market During the Forecast Period?
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Payroll outsourcing has become an increasingly popular solution for businesses seeking to offload administrative tasks related to employee pay and wages. A payroll outsourcing firm acts as a third-party service provider, assuming responsibility for payroll processing, tax withholding, and generating payroll reports. By outsourcing these functions, businesses can focus on their core competencies and streamline operations. The payroll outsourcing market caters to businesses of all sizes, from small to large enterprises. For small and medium-sized businesses, outsourcing payroll processes offers cost savings and access to specialized expertise without the need for extensive in-house resources. Larger businesses, too, benefit from the efficiency gains and reduced risk of non-compliance with complex labor laws.
The payroll system employed by payroll outsourcing firms is typically advanced and capable of handling a multitude of payroll processes, including tax calculations, bonuses, and wage adjustments. These firms invest heavily in training their staff to ensure accurate and timely payroll processing. Data security is a critical concern for businesses when outsourcing payroll processes. Reputable payroll outsourcing firms employ strong data security measures to protect sensitive employee information and prevent data breaches. Hybrid payroll solutions, which combine both in-house and outsourced payroll processing, offer businesses the flexibility to maintain control over certain aspects of their payroll while outsourcing others.
How is this market segmented and which is the largest segment?
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.
Product
Hybrid
Fully outsourced
Type
Mid-market
National
Multinational
Geography
North America
Canada
US
Europe
Germany
UK
France
Italy
Spain
APAC
China
Japan
South America
Brazil
Middle East and Africa
By Product Insights
The hybrid segment is estimated to witness significant growth during the forecast period.
Payroll outsourcing is a strategic business decision that enables organizations to offload the complex and time-consuming process of managing employee salaries and wages to specialized service providers. By outsourcing payroll processes, companies can focus on their core businesses while ensuring data confidentiality and work automation. Payroll outsourcing services offer country-specific models tailored to various governance systems, processes, and policies, enabling organizations to optimize their payroll operations. Highly transactional processes, such as payroll, are ideal for outsourcing due to their clear sub-processes and required skill sets. Outsourcing payroll also facilitates record-keeping, reduces costs, and enables labor arbitrage. Global organizations increasingly adopt payroll outsourcing services to streamline their payroll processes and maintain compliance with local regulations.
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The hybrid segment was valued at USD 13.35 billion in 2019 and showed a gradual increase during the forecast period.
Regional Analysis
North America is estimated to contribute 56% to the growth of the global market during the forecast period.
Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
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Payroll outsourcing services in North America are experiencing steady growth, particularly in the
This statistic shows the share of businesses by their plans to outsource payroll and human resource back-office processes worldwide as of February 2015, by region. In Latin America, 49 percent of mid-market business outsource payroll and human research back-office processes. In 2015, the global outsourcing industry generated 88.9 billion U.S. dollars in revenue.
The majority of medium organizations worldwide do not outsource their human resources (HR) shared services, with 82 percent of respondents in a 2019 survey stating they only use employees onshore for this function. Conversely, ten percent of large organizations stated that their HR shared services was resourced through offshore employees.
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The United States Payroll Services Market Report is Segmented by Company (Small-Size Companies, Mid-Size Companies, and Large Enterprises) and End User (Healthcare, Manufacturing, Retail, Hospitality, IT, Finance, and Professional Services). The Report Offers the Market Sizes and Forecasts in Terms of Value (USD) for all the Above Segments.
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The India Payroll Services Market Report is Segmented by Type (Hybrid and Fully Outsourced), Organization Size (Small & Medium-Sized Enterprises and Large Enterprises), and End User Industry (BFSI, Consumer and Industrial Products, IT and Telecommunication, Public Sector, Healthcare, and Other End Users). The Report Offers Market Size and Forecast for all the Above Segments in Value (USD).
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Explore the UAE HR Outsourcing Market's forecasted growth at a CAGR of 9% from 2024 to 2032. This comprehensive analysis highlights key trends, including the rise of SaaS and cloud computing, the impact of government investments, and the major players like Sovereign Group and Nathan & Nathan.
In 2019, 58 percent of small sized organizations revealed that they do not outsource their benefit application services. During the same survey, 56 percent of organizations stated that workforce management meets their business needs most of the time.
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Explore the Payroll Services Market trends! Covers key players, growth rate 4% CAGR, market size $85.73 Billion, and forecasts to 2034. Get insights now!
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Graph and download economic data for All Employees: Accounting, Tax Preparation, Bookkeeping, and Payroll Services in New York City, NY (SMU36935616054120001A) from 1990 to 2024 about accounting, New York, payrolls, tax, NY, services, employment, and USA.
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As per the detailed report on the Europe payroll and HR solutions and services market by Future Market Insights (FMI), the market value was reported at US$ 6,402.1 million in 2018. The market witnessed Y-o-Y growth of 8.8% in 2022, with revenue expected to reach US$ 9,000.2 million in 2023.
Attribute | Details |
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Estimated Year (2023) Market Value | US$ 9,000.2 million |
Projected Year (2033) Market Value | US$ 23,512.4 million |
CAGR% (2023 to 2033) | 10.1% |
Top 5 Vendor Market Share | 30% |
Scope of report
Attribute | Details |
---|---|
Market value in 2023 | US$ 9,000.2 million |
Market CAGR 2023 to 2033 | 10.1% |
Share of top 5 players | 29.9% |
Forecast Period | 2023 to 2033 |
Historical Data Available for | 2018 to 2022 |
Market Analysis | US$ Million for Value |
Key Countries Covered | The United Kingdom, Germany, France, Spain, Italy, Netherlands, Belgium, Norway, Denmark, Finland, Sweden, Poland, Slovakia, Romania and Rest of Europe. |
Key Segments Covered | The solution, End User, Application, Industry, and Countries. |
Key Companies Profiled |
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Report Coverage | Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives |
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The global payroll services market size was valued at USD 26.60 billion in 2025 and is projected to grow at a CAGR of 4.56% from 2025 to 2033, reaching USD 38.24 billion by 2033. Rapidly expanding global trade and businesses, particularly small and medium-sized enterprises (SMEs), are driving market growth. The increasing complexity of global tax and labor regulations is also expected to fuel demand for payroll services, as businesses seek to manage compliance and reduce risk. Growing adoption of cloud-based payroll solutions and technological advancements, such as automation and artificial intelligence (AI), are key trends shaping the market. These advancements are enabling businesses to automate tasks, reduce errors, and improve efficiency, cost reduction, and access to real-time data. The market is segmented by type (Payroll and Bookkeeping Services, Tax Preparation Services, Other Accounting Services) and application (Small Business, Medium Business, Large Business). The small business segment is expected to witness the highest growth due to the increasing number of startups and the growing adoption of cloud-based payroll solutions. North America is the dominant region, followed by Europe and the Asia Pacific. Recent developments include: February 2024: CEO Parker Conrad announced Rippling's expansion into India, eyeing over 100 hires in Bengaluru. Rippling, a US-based HR and payment software startup, is bolstering its presence in India. The company's integrated platform streamlines the HR, IT, and finance operations of businesses., August 2023: ADP, a leading global technology firm focused on human capital management solutions, acquired Honu HR Inc., operating under the name Sora. Sora is a low-code intelligent workflow automation and data integration tool. It excels in harmonizing various business applications, including HR and IT, to offer a more intuitive experience for employees, business owners, and HR professionals. This move underscores ADP's ongoing commitment to automating intricate HR processes. By integrating Sora's user-friendly platform with ADP's robust HCM solutions and data proficiency, ADP aims to further assist clients in streamlining manual tasks, providing actionable insights, and enhancing overall employee experiences.. Key drivers for this market are: Mobile and Internet Proliferation Propelling Growth in Payroll Services Market, Remote Work Surge Accelerates Growth in Payroll Services Market. Potential restraints include: Mobile and Internet Proliferation Propelling Growth in Payroll Services Market, Remote Work Surge Accelerates Growth in Payroll Services Market. Notable trends are: Adoption of Cloud-based Payroll Solutions.
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The global Human Resource Outsourcing (HRO) services market is experiencing robust growth, driven by increasing demand for cost-effective and efficient HR solutions across diverse industries. The market, estimated at $250 billion in 2025, is projected to exhibit a Compound Annual Growth Rate (CAGR) of 7% from 2025 to 2033, reaching an estimated $400 billion by 2033. This expansion is fueled by several key factors. Firstly, businesses, particularly small and medium-sized enterprises (SMEs), are increasingly outsourcing non-core functions like payroll, benefits administration, and recruitment to focus on their core competencies. Secondly, advancements in technology, including HR software and automation, are driving efficiency gains and cost reductions, making HRO even more appealing. Finally, the evolving global regulatory landscape for HR compliance necessitates specialized expertise, encouraging companies to leverage the knowledge and resources of HRO providers. The market segmentation reveals significant opportunities across various service types, including Human Resources Data Processing Services, Human Resource Consulting Services, and HR Business Process Outsourcing (BPO), with the largest segment being HR BPO due to its comprehensive nature. Large enterprises currently dominate the market share, but significant growth potential lies within medium and small enterprises as they increasingly adopt HRO solutions. The geographical distribution of the HRO market reflects established business hubs and emerging economies. North America holds a significant market share, driven by technological advancements and a well-established HRO ecosystem. However, Asia-Pacific, particularly India and China, are experiencing rapid growth due to increasing business process outsourcing and a large pool of skilled professionals. Europe, too, presents a considerable market, with strong adoption across various sectors. To sustain growth, HRO providers must continuously innovate, offering specialized solutions tailored to specific industries and client needs. This includes integrating advanced technologies like AI and machine learning to enhance efficiency, data analytics, and predictive capabilities, while also prioritizing data security and compliance. Furthermore, providers must focus on building strong client relationships and delivering exceptional customer service to retain existing clients and attract new ones.
Strong economic rebound, technological acceleration and the continued necessity for quality accounting services bolstered payroll and bookkeepers demand, particularly among small businesses and self-employed individuals. Established companies such as Intuit Inc. continue to invest more in their automated servicing technology, which offers improved efficiency in payroll processes and allows servicers to reduce operational expenses amid heightened inflation. Strong corporate sentiment and overall business growth expanded the quantity of clients available within the open market, creating more opportunities for localized bookkeepers in concentrated areas like New York City. These trends caused overall revenue to grow at a CAGR of 4.6% to an estimated $82.1 billion over the past five years, including an estimated 2.9% boost in 2025 alone. Profit has also grown strongly, with heightened business interest generating more lucrative opportunities within the financial and health services sectors. The expansion of cloud-based solutions continues to become increasingly popular, making payroll services more accessible and flexible. At the same time, the rise of smaller, tech-savvy players has increased competition and reduced the market share concentration of established providers. With an evolving regulatory landscape and greater threats of data theft, many payroll servicers continue to invest in stronger cybersecurity measures aimed at meeting the latest compliance standards and safeguarding clients’ data. Established companies are also expanding their market offering and strengthening existing service lines, as evident with Paychex’s acquisition of Paycor in January 2025. Moving forward, servicers are poised for further technological disruption in the next five years that will impact their performance. Advances in artificial intelligence and machine learning are likely to further streamline payroll processes and reduce the need for manual intervention. With the growing trend toward self-employment and remote work, companies will need to offer more flexible and mobile-friendly solutions to meet the changing needs of their clients. Nonetheless, the high costs associated with adoption of automated technology and the constant need for professional payroll service employees to handle more complex bookkeeping tasks will curtail large-scale growth. Revenue is expected to grow at a CAGR of 2.9% to an estimated $94.8 billion over the next five years.
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Payroll Services - HRPAYBP02 NUMBER OF EMPLOYEES PAID FOR THE MONTH FY16
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Payroll Services - HRPAYB01 NUMBER OF EMPLOYEES ON HR DATABASE
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Graph and download economic data for All Employees: Professional and Business Services: Accounting, Tax Preparation, Bookkeeping, and Payroll Services in Boston-Cambridge-Newton, MA (NECTA Division) (SMU25716546054120001SA) from Jan 1990 to Dec 2024 about Boston, accounting, payrolls, MA, tax, services, employment, and USA.
The statistic shows the revenue generated in the outsourcing industry by service type from 2010 to 2019. In 2019, 26 billion U.S. dollars was generated through business process outsourcing (BPO).
Global outsourcing industry - additional information
Outsourcing is the contracting out of processes to external parties. Business process outsourcing (BPO), which generated 26 billion U.S. dollars worldwide in 2019, involves transferring business processes to service providers outside of an organization. This process often requires offshoring. In 2019, India was the best country for offshoring when its financial attractiveness, the skills and availability of its people and its business environment are considered together. Information technology outsourcing (ITO) is closely related to business process outsourcing as many business processes are technology based. In 2019, global ITO revenue was 66.5 billion U.S. dollars.
The global revenue of business process outsourcing and information technology outsourcing amounted to around 92.5 billion U.S. dollars in 2019, of which more than half was generated in the Americas. Southern Europe was the region with the largest share of businesses practicing, or planning to practice, business process outsourcing. Latin America and South Africa also had high proportions.
Business process outsourcing includes delegating back-office or internal functions, like HR and accounting, and front-office or customer-related functions, such as those that would be passed on to call centers. In 2016, most companies used outsourcing services as a cost cutting tool while communication was a main driver of a successful outsourcing experience among mid-market business leaders worldwide.
The share of organizations worldwide who fully outsource their payroll function fluctuated between 2015 and 2019, with 12 percent of respondents in a 2019 survey stating they fully outsource their payroll compared to eight percent in 2015.