The 2020 Public Service Employee Survey (PSES) was administered by Advanis, on behalf of the Office of the Chief Human Resources Officer, Treasury Board of Canada. This comprehensive survey measured federal government employees’ opinions about their engagement, leadership, workforce, workplace, workplace well-being, compensation, diversity and inclusion, and the impacts of COVID-19. The 2020 Public Service Employee Survey was conducted from November 30, 2020 to January 29, 2021. A total of 188,786 employees in 87 federal departments and agencies responded to the 2020 Public Service Employee Survey, for a response rate of 61%. The 2020 Public Service Employee Survey datasets contain the results of the survey by year (2020, 2019 and 2018) for the Public Service and departments/agencies, and the results broken down by demographic characteristics (e.g., age, gender) and organizational units. Results for 2019 and 2018 are only provided for questions repeated in the 2020 Public Service Employee Survey.

The 2019 Public Service Employee Survey (PSES) administered by Advanis, on behalf of the Office of the Chief Human Resources Officer, Treasury Board of Canada. The 2019 Public Service Employee Survey measured federal public servants’ opinions in relation to employee engagement, leadership, the workforce, the workplace, workplace well-being and compensation. The 2019 Public Service Employee Survey was conducted from July 22 to September 6, 2019. A total of 182,306 employees in 86 federal departments and agencies responded to the 2019 Public Service Employee Survey, for a response rate of 62.3%. The 2019 Public Service Employee Survey datasets contain the results of the survey by year (2019, 2018, 2017, 2014, 2011 and 2008) for the Public Service and departments/agencies, and the results broken down by demographic characteristics (e.g., age, gender) and organizational units. Results for 2018, 2017, 2014, 2011 and 2008 are only provided for questions repeated in the 2019 Public Service Employee Survey.

The Public Service Employee Survey (PSES) provides information to help improve people management practices in the federal public service. Departments and agencies will be able to identify their areas of strength and concern related to topics such as: employee engagement, anti-racism, equity and inclusion and workplace well-being. The survey results track progress over time to help develop and refine action plans. Employees are given an opportunity to share their experiences to help improve the quality of the federal workplace. Better people management leads to better results for the public service and Canadians. Statistics Canada administered the 2024 PSES in partnership with the Office of the Chief Human Resources Officer, Treasury Board of Canada Secretariat. 186,635 employees in 93 federal departments and agencies responded to the 2024 Public Service Employee Survey, for a response rate of 50.5%.

The Public Service Employee Survey provides information to help improve people management practices in the federal public service. Departments and agencies will be able to identify their areas of strength and concern related to topics such as: employee engagement, anti-racism, equity and inclusion and workplace well-being. The survey results track progress over time to help develop and refine action plans. Employees are given an opportunity to share their experiences to help improve the quality of the federal workplace. Better people management leads to better results for the public service and Canadians. Statistics Canada administered the 2022/2023 Public Service Employee Survey in partnership with the Office of the Chief Human Resources Officer, Treasury Board of Canada Secretariat. 189,584 employees in 90 federal departments and agencies responded to the 2022/2023 Public Service Employee Survey, for a response rate of 53%.

The 2017 Public Service Employee Survey (PSES) was led by the Office of the Chief Human Resources Officer (Treasury Board of Canada Secretariat), in collaboration with Statistics Canada. The 2017 Public Service Employee Survey measured federal public servants’ opinions in relation to employee engagement, leadership, the workforce, the workplace, workplace well-being and compensation.

The 2017 Public Service Employee Survey was conducted from August 21 to September 29, 2017. A total of 174 544 employee in 86 federal departments and agencies responded to the survey, for a response rate of 61.3%.

The 2017 Public Service Employee Survey datasets contain the results of the survey by year (2017, 2014, 2011 and 2008) for the Public Service and departments/agencies, and the results broken down by demographic characteristics (e.g., age, gender) and organizational units. Results for 2014, 2011 and 2008 are only provided for questions repeated in the 2017 Public Service Employee Survey.

Notice of correction: Results broken down by organizational units in Employment and Social Development Canada have been revised and updated on August 22, 2018.

The 2018 Public Service Employee Survey (PSES) administered by Advanis, on behalf of the Office of the Chief Human Resources Officer, Treasury Board of Canada. The 2018 Public Service Employee Survey measured federal public servants’ opinions in relation to employee engagement, leadership, the workforce, the workplace, workplace well-being and compensation. The 2018 Public Service Employee Survey was conducted from August 20, 2018 to October 5, 2018. A total of 163 121 employee in 84 federal departments and agencies responded to the survey, for a response rate of 57.7%. The 2018 Public Service Employee Survey datasets contain the results of the survey by year (2018, 2017, 2014, 2011 and 2008) for the Public Service and departments/agencies, and the results broken down by demographic characteristics (e.g., age, gender) and organizational units. Results for 2017, 2014, 2011 and 2008 are only provided for questions repeated in the 2018 Public Service Employee Survey.

The Public Service Employee Survey (PSES) is led by the Office of the Chief Human Resources Officer (Treasury Board of Canada Secretariat), in collaboration with Statistics Canada. The survey, which has been conducted every three years since 1999, measures federal public servants’ opinions in relation to employee engagement, leadership, the workforce and the workplace. The 2014 PSES was conducted between August 25 and October 3, 2014. A total of 182,165 employees in 93 federal departments and agencies responded to the survey, for a response rate of 71.4%. 2014 Data files contain the PSES results by year (2014, 2011 and 2008) for the Public Service and departments/agencies, and results broken down by demographic characteristics (e.g., age, occupational group) and departments/agencies' organizational structure. Results for 2011 and 2008 are only provided for questions repeated in the 2014 PSES. Notice of correction: Datasets have been revised and updated on March 5, 2015. Results pertaining to duty to accommodate (questions 81, 82 and 83) and results broken down by question 86 (shift worker), which were not available at the time of publication, have been added to the datasets. Results broken down by question 90 (occupational groups), question 91 (occupational levels) and variable K_D90G (occupational category derived from question 90) have been revised and updated. Datasets have also been revised and updated on May 20, 2015. Results for the LA and LP occupational groups and certain organizational units within certain departments and agencies have been revised and updated; this does not affect the results at the public service or department/agency levels.

The 2020 Public Service Employee Survey (PSES) was administered by Advanis, on behalf of the Office of the Chief Human Resources Officer, Treasury Board of Canada. This comprehensive survey measured federal government employees’ opinions about their engagement, leadership, workforce, workplace, workplace well-being, compensation, diversity and inclusion, and the impacts of COVID-19. The 2020 Public Service Employee Survey was conducted from November 30, 2020 to January 29, 2021. A total of 188,786 employees in 87 federal departments and agencies responded to the 2020 Public Service Employee Survey, for a response rate of 61%. The 2020 Public Service Employee Survey datasets contain the results of the survey by year (2020, 2019 and 2018) for the Public Service and departments/agencies, and the results broken down by demographic characteristics (e.g., age, gender) and organizational units. Results for 2019 and 2018 are only provided for questions repeated in the 2020 Public Service Employee Survey.

The 2017 Public Service Employee Annual Survey (PSEAS) was conducted from February 27 to March 24, 2017. The survey was administered by EKOS Research Associates Inc. on behalf of the Office of the Chief Human Resources Officer, Treasury Board of Canada Secretariat, and . The Public Service Employee Annual Survey (PSEAS) is a short survey that focuses on aspects of the workplace such as respect, diversity and well-being, and complements the more comprehensive Public Service Employee Survey (PSES) that is done every three years.

The primary objective of the survey is to obtain the views of all employees of the federal Public Service about their workplaces. The information will allow managers and employees to initiate concrete actions in their own department, and where warranted, across the Public Service.

The 2019 Public Service Employee Survey (PSES) administered by Advanis, on behalf of the Office of the Chief Human Resources Officer, Treasury Board of Canada. The 2019 Public Service Employee Survey measured federal public servants’ opinions in relation to employee engagement, leadership, the workforce, the workplace, workplace well-being and compensation. The 2019 Public Service Employee Survey was conducted from July 22 to September 6, 2019. A total of 182,306 employees in 86 federal departments and agencies responded to the 2019 Public Service Employee Survey, for a response rate of 62.3%. The 2019 Public Service Employee Survey datasets contain the results of the survey by year (2019, 2018, 2017, 2014, 2011 and 2008) for the Public Service and departments/agencies, and the results broken down by demographic characteristics (e.g., age, gender) and organizational units. Results for 2018, 2017, 2014, 2011 and 2008 are only provided for questions repeated in the 2019 Public Service Employee Survey.

The second National Partnership for Reinventing Government (NPR) Employee Survey, conducted in September 1999, gathered feedback from 18,154 employees representing 48 government agencies to help agencies focus on key employee satisfaction issues, to increase the efficiency and effectiveness of government service and thereby better serve customers, and to assess the progress of agencies' organizational changes -- especially in relation to efforts to reinvent internal operations. In 1999 several survey items were modified based on input from participating agencies. Two items on regulatory issues were dropped, a new item on the use of plain language was added, and two other survey items were revised to make them clearer to respondents. Respondents rated their agreement with a series of statements such as "There are service goals aimed at meeting customer expectations," "At the place I work, my opinions seem to count," and "My organization has made reinvention a priority." Additionally, respondents were asked to what extent their organization performed such tasks as implementing simplified travel regulations or streamlining the process for hiring employees. Respondents rated their immediate supervisor's/team leader's overall performance, as well as the overall quality of work being done in their work group.

The Public Service Employee Survey was designed to solicit the views of Public Service employees on their work environment and overall job satisfaction. Employees expressed their opinions on their work units, their communications with their supervisors, skills and career aspirations, client services and labour management relations. General information such as age, gender, years of service and province of work were collected and questions were asked on specific themes such as staffing fairness, official languages, health and safety, harassment and discrimination and retention issues. The results were aggregated at the and Public Service-wide levels. After applied disclosure control methods, 9 demographic variables remains on the file. The survey ensures a measurement capacity between the 1999, 2002 and 2005 questionnaires.

How's Work Going? Workplace Engagement Survey summary results to all questions for all of Government and by Department.

Employee engagement data from an employee survey conducted by Pierce County and completed voluntarily by employees. Numeric responses correspond with the following answers: 0=N/A, 1=Strongly Disagree, 2=Disagree, 3=Agree, 4=Strongly Agree.

Abstract

The Romania Public Administration Employee Survey was conducted to provide a quantitative diagnostic of the de facto experiences of workers in the public administration, and to establish baseline metrics against which the impact of reforms can be assessed. The survey was conducted in 81 central, territorial and local public institutions across the country.

Survey modules broadly followed the main HRM reform priorities of the Romanian Government, such as recruitment, promotion, performance management, compensation, as well as employees’ attitudes and perceptions of these HRM practices and their general work environment. The survey design also incorporated innovative methodological approaches to reduce potential social desirability bias in responses – providing answers that would be expected by management, instead of honest views. The survey was implemented through two modalities, face-to-face interviews and an online questionnaire. The sampling frame was designed to provide a representative picture of the Romanian public administration at the central, territorial and local levels. The sample included both civil servants and contract-based staff across all the surveyed institutions. Around 14% of survey respondents were contract-based, while the rest were civil servants.

Findings can be accessed here: https://www.worldbank.org/en/events/2021/12/01/catalyzing-public-administration-reform-through-surveys-lessons-from-romania-and-uruguay

Geographic coverage

The survey was conducted in 81 central, territorial and local public institutions across Romania.

Analysis unit

Public servants

Universe

The survey was conducted in 81 central, territorial and local public institutions across Romania.

Kind of data

Aggregate data [agg]

Sampling procedure

The sampling frame was designed to provide a representative picture of the Romanian public administration at both the central and the local levels. To achieve this, 19 central-level institutions were chosen as part of the sampling frame, including 12 ministries and five randomly selected specialized agencies, the NACS and the Court of Accounts (where the World Bank is supporting another project). For data collection in local and territorial level institutions, 14 of Romania’s 41 counties were selected. From each of Romania’s seven development regions two counties were selected randomly. Overall, 19 central-level and 84 local and territorial level institutions formed the institutional sampling frame.

The sample of individual respondents was drawn from the census of employees (civil servants and contract-based staff) within each of the institutions. Given the uneven distribution of employees across institutions, to provide a representative picture, the sample was drawn as a proportion of each category of staff. To ensure a reasonable number of observations within each institution, minimum and maximum constraints were also imposed on the sample size within each category of staff. The final sampling frame included 6,057 staff across 102 institutions. This was evenly split between central (51%) and local-level employees (49%); and weighted towards civil servants (81%) relative to contract-based staff (19%), reflecting the population distribution of civil servants (86%) relative to contract-based staff.

Mode of data collection

Computer Assisted Personal Interview [capi]

Research instrument

Questionnaires for the online and in-person surveys in Romanian and English are downloadable as related resources.

The Government Employee Survey 2024 is a collaboration between DFØ, Statistics Norway and Opinion AS. The survey is a representative survey conducted among government employees, with the exception of some groups. The main purpose of the survey is to map what it is like to work in central government, which provides important knowledge to further develop government personnel policy and management. The government employee survey is conducted every three years. In the fall of 2024, the survey was conducted for the seventh time since 2007.

The audit team surveyed City staff from January 29th, 2024 to February 14th, 2024. All employees who received the survey link were eligible to respond. See the full audit report at: https://www.austintexas.gov/sites/default/files/files/Auditor/Audit_Reports/Citywide_Retention_August_2024.pdf

The annual NSW People Matter Employee Survey provides an important opportunity for almost 400,000 employees to have a say about their workplace and to help make the public sector a better place to work. The survey asks employees about experiences with their own work and working with their team, managers and the organisation. The public sector includes a wide range of services relating to health, education, transport, justice, family support, finance, planning, the environment, and many other areas. Employees provide services directly to the public or work behind the scenes in research, policy, programs, clerical, corporate, or other types of jobs.

The survey was co-ordinated by the Public Service Commission working in collaboration with public sector departments and agencies.

The 2017 Public Service Employee Survey (PSES) was led by the Office of the Chief Human Resources Officer (Treasury Board of Canada Secretariat), in collaboration with Statistics Canada. The 2017 Public Service Employee Survey measured federal public servants’ opinions in relation to employee engagement, leadership, the workforce, the workplace, workplace well-being and compensation. The 2017 Public Service Employee Survey was conducted from August 21 to September 29, 2017. A total of 174 544 employee in 86 federal departments and agencies responded to the survey, for a response rate of 61.3%. The 2017 Public Service Employee Survey datasets contain the results of the survey by year (2017, 2014, 2011 and 2008) for the Public Service and departments/agencies, and the results broken down by demographic characteristics (e.g., age, gender) and organizational units. Results for 2014, 2011 and 2008 are only provided for questions repeated in the 2017 Public Service Employee Survey. Notice of correction: Results broken down by organizational units in Employment and Social Development Canada have been revised and updated on August 22, 2018.