In 2022, approximately ** million smartphone users in the United States scanned a QR code on their mobile devices, up by ** percent compared to 2020. Usage of mobile QR code scanners is projected to experience constant growth, reaching over *** million users in the U.S. by 2025. According to a survey of U.S. shoppers conducted in June 2021, ** percent of respondents reported using a QR code to access marketing or promotional offers.
A September 2020 survey found that 18.8 percent of consumers in the United States and United Kingdom strongly agreed that they had noticed an increase of QR code use since the begin of COVID-19 related shelter-in-place orders in March 2020.
A September 2020 survey of U.S. and UK consumers revealed that 42.55 percent of respondents felt most secure scanning a QR code at a restaurant, bar, or café. Only 19.4 percent of respondents felt the same sense of security when scanning QR codes in an exercise-related environment.
In June 2023, adults in the United States were surveyed to determine whether they used QR codes to access restaurant menus when eating out. While, ** percent of respondents stated that they used QR codes in the last 12 months, the same share of respondents also said that they had not used a QR code menu in the same period of time.
During a 2022 survey carried out among senior advertising professionals from Australia, Canada, France, Germany, the United Arab Emirates, the United Kingdom, and the United States, ** percent of respondents stated they believed advertisers looking to successfully target Gen Z must leverage QR codes. *** percent fewer saw potential in the use of QR codes in DOOH campaigns.
QR codes were used more in Europe than in Latin America in 2020, but the LATAM region is expected to have overtaken Europe markedly in 2025. However, forecasts predict that the Americas - including North America - will not come close to the *********** U.S. dollar market size of QR transactions in the Far East & China. The use of black box patterns for payments was not a common practice in either the United States or the United Kingdom (UK), as a 2020 survey found a clear minority of QR code users in both countries. This particular survey did not mention why it was the case - whether, for instance, people had security issues with QR or not - but it did provide information on where these payments were used: Typically, restaurants or bars were a preferred location for these types of mobile payments in the U.S. or UK.
This statistic shows the results of a survey amongst millennials in Germany about the frequency of QR Code usage on mobile phones and smartphones. In 2017, roughly * percent of millennials between the ages of ** and ** used QR Codes frequently. In contrast, around *** percent of the German-speaking population aged 14 and older indicated frequent QR Code usage.
United States Google search behavior on the topic of QR codes peaked in **********, although interest in the topic remained high until early 2023. Interest in the technology increased rapidly in 2020 due to health and safety concerns raised in the coronavirus pandemic. The Google search volume for the United States revealed an upward trend since, which some may interpret as promising in terms of technology usage and general adoption. QR codes have different utilities, but this context mainly concerns contactless (tap to pay) payments with smartphones or wearable devices. Domestic transaction figures for QR payments are, however, difficult to find. Most figures on the topic come from consumer surveys and focus on the share of respondents who used such a payment method or not.
During a June 2021 survey, it was found that ** percent of responding shoppers from the United States stated they had used a marketing-related QR code in the three months leading up to the survey. The share was highest among respondents aged 18 to 29. It was also found that ** percent of respondents believed that that QR codes would be a permanent part of using their mobile phone in the future.
A majority of respondents from various countries across the world indicated they had used QR code for payments for the first in early 2021. More than than eight out of 10 respondents had now at least once in their life performed such a transaction. This was roughly twice as high as a figure from a previous survey held in ************** - with the source adding that the early months of 2021 especially were a time when most consumers used this payment type for the first time.
A 2021 survey with consumers from several countries - including the U.S. and UK - found that restaurants or bars were common places to pay with QR codes. In April 2021, around ** percent of respondents were will were willing to use a QR code as payment in a restaurant or bar. This was, however, significantly less than the ** percent recorded in September 2020. That change could possibly be attributed to the survey changing ownership - potentially changing the survey question somewhat as other countries were surveyed and another category ("Supermarkets, malls and electronics store") was added.
According to a survey on consumer payment behavior, approximately ** percent of respondents in Vietnam stated that they had used QR code payment methods in 2023. This reflects a nearly ******* increase in the share of QR code users compared to the previous year.
According to a survey from 2022, around ** percent of respondents in Southeast Asia used Quick Response (QR) payments. Among the respondents, around ** percent of respondents in Cambodia used QR payments, whereas ** percent of people in the Philippines used QR payments.
China had nearly ** billion mobile devices that used QR codes for payments in 2022, significantly more than any other country in the world. This is according to a model that tried to estimate the number of mobile devices ("handsets") using QR codes for payments across multiple countries in the world. Note that the source does not clarify whether this means the figures provided here refer to the overall number of QR code users within each country. It is likely the numbers shown refer to the number of devices that have QR codes enabled on them, which is a similar methodology used in a different source that tried to estimate the number of Apple Pay users worldwide. As user figures are not available for these payment methods, sources revert to modelling whether a payment option is activated on a mobile phone or not.
According to a survey conducted in April 2025, the share of consumers using QR code payment apps in Japan was highest among people aged ** to ** at about ** percent. The number of monthly active QR code payment service users has gradually increased in recent years.
United Kingdom Google search behavior on the topic of QR codes peaked in September 2020, with interest in the topic being far lower in early 2023. QR codes have different utilities, but in this context mainly concern contactless (tap to pay) payments with smartphones or wearable devices. The UK, however, boasted a relatively high debit card penetration rate before the coronavirus pandemic - which many believe was the main catalyst for interest in the technology. Domestic transaction figures for QR payments are difficult to find, making it difficult to compare QR against debit cards in the country. Most figures on the topic come from consumer surveys, and focus on the share of respondents who used such a payment method or not.
Throughout the observed period, the number of payments made with QR codes increased each year in Turkey. In 2023, the number of mobile payments with QR codes reached approximately **** million, an increase of *** percent compared to the previous year.
In 2024, around ***** million money transfers via QR code and barcode payment services were made in Japan. The value of money sent via QR code services increased to about *** trillion Japanese yen.
This statistic shows the usage of scanned food QR codes among consumers in Canada as of September 2016. During the survey, 43 percent of the respondents said that they had scanned a food QR code to visit the brand's website.
According to a survey on consumer payment behavior conducted in September 2021 in Indonesia, approximately ** percent of respondents stated that they had used QR code payment methods in 2021. In comparison to the previous year, the share of respondents who indicated having used these payment methods was higher.
In 2022, approximately ** million smartphone users in the United States scanned a QR code on their mobile devices, up by ** percent compared to 2020. Usage of mobile QR code scanners is projected to experience constant growth, reaching over *** million users in the U.S. by 2025. According to a survey of U.S. shoppers conducted in June 2021, ** percent of respondents reported using a QR code to access marketing or promotional offers.