According to a survey conducted among U.S. health care executives in autumn 2020, around 29 percent of them stated that they expect an increase in telehealth in the United States during 2021 due to the COVID-19 pandemic, while the same percentage answered that they don't expect any changes in revenue cycle management because of the pandemic.
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According to Cognitive Market Research, the global Back-end Revenue Cycle Management marketsize is USD 6.6 billion in 2024 and will expand at a compound annual growth rate (CAGR) of 32.53% from 2024 to 2031. Market Dynamics of Back-end Revenue Cycle Management Market Key Drivers for Back-end Revenue Cycle Management Market Growing importance of denials management- One of the main reasons the Back-end Revenue Cycle Management market Insurance companies are increasingly refusing to pay claims and to cover individuals receiving treatment for chronic or persistent illnesses in an effort to cut costs and increase profits. As a result, healthcare providers are facing increased pressure to control operating expenses. This, in turn, is encouraging the use of back-end revenue cycle management systems as more providers concentrate on accurately assessing denied claims and filing appeals. Handwritten and paper-based methods are still widely used by healthcare practitioners worldwide to handle denials. The increasing need for a number of healthcare providers to drive the Back-end Revenue Cycle Management market's expansion in the years ahead. Key Restraints for Back-end Revenue Cycle Management Market IT infrastructural constraints in underdeveloped and developing countries to the Back-end Revenue Cycle Management industry. The market also faces significant difficulties related to infrastructure, which are proving to be the major obstacles. Introduction of the Back-end Revenue Cycle Management Market Software for medical billing is used in the financial process known as revenue Back-end Revenue Cycle Management, or RCM. By correlating administrative data, including patient names, insurance companies, and other personally identifiable information, with the medical records and treatments that the individuals undergo, healthcare facilities are able to track patient care episodes. This process spans from registration and appointment scheduling to final balance payment and connects the clinical and business aspects of healthcare. An essential component of RCM is communication with health insurance providers. Before a patient visits, the personnel at the hospital or doctor's office usually checks the patient's stated insurance coverage. Once an insured individual receives treatment for a certain disease and pays a co-payment, the healthcare practitioner or coder uses the ICD-10 code to categorize the type of therapy.
US Revenue Cycle Management Market Size 2024-2028
The US revenue cycle management market size is forecast to increase by USD 14.52 billion at a CAGR of 10.81% between 2023 and 2028.
The RCM market in the US is experiencing significant growth due to the increasing need to minimize revenue leakages in healthcare systems. Another key trend driving market expansion is the growing adoption of value-based reimbursement models. However, interoperability issues associated with RCM solutions pose a challenge to market growth.
Healthcare providers are under pressure to optimize their revenue cycles to remain competitive and profitable. The need to streamline billing processes, reduce claim denials, and enhance collections efficiency are major concerns for healthcare organizations. Additionally, the shift towards value-based care and population health management is necessitating the adoption of advanced RCM technologies to manage complex reimbursement models and improve patient engagement.
Despite these challenges, the RCM market In the US is expected to witness robust growth In the coming years, driven by the increasing demand for efficient revenue cycle management solutions.
What will be the size of the US Revenue Cycle Management Market during the forecast period?
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The Revenue Cycle Management (RCM) market in the healthcare industry encompasses financial operations related to the processing of patient appointments, insurance payments, and account balances. This critical business function involves managing various aspects of medical services, from registration and patient intake to charge capture, coding, and submission of clean claims for insurance reimbursement.
Key components of RCM include appointment scheduling, patient name, contact information, and insurance coverage details. Medical procedures, diagnosis codes, and surgical procedures, along with ancillary services, contribute to the complexity of the revenue cycle process. RCM aims to maximize revenue while ensuring compliance with contractual adjustments, write-offs, and insurance denial management.
Prior authorization and denial management are crucial elements, as they impact the timely and accurate processing of claims. Compliance issues, fraud, and waste are ongoing challenges for healthcare organizations in the RCM market. Effective RCM strategies focus on streamlining processes, improving communication, and enhancing overall operational efficiency to meet revenue cycle goals.
How is this US Revenue Cycle Management market segmented and which is the largest segment?
The US revenue cycle management market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.
Product
Software
Services
End-user
Hospitals
Physicians
Medical labs
Geography
US
By Product Insights
The software segment is estimated to witness significant growth during the forecast period.
The RCM market in the US comprises software solutions that automate and optimize healthcare organizations' revenue cycle processes. These solutions include Electronic Health Records (EHR), which integrate patient data, clinical documentation, and billing information. EHRs streamline coding, claims management, and billing, providing a centralized platform for managing patient accounts. Effective RCM software enhances financial operations, improves patient satisfaction, and ensures regulatory compliance. Key functions include appointment scheduling, patient demographic data management, charge capture, and denial management. Additionally, software solutions facilitate prior authorization for surgical procedures and ancillary services, ensuring clean claims and reducing write-offs. RCM software is essential for healthcare providers to efficiently manage patient accounts, maintain clinical records, and ensure quality of care.
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The software segment was valued at USD 8.63 billion in 2018 and showed a gradual increase during the forecast period.
Market Dynamics
Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
What are the key market drivers leading to the rise in adoption of US Revenue Cycle Management (RCM) Market?
Growing need to reduce revenue leakages in healthcare systems is the key driver of US revenue cycle management market growth.
In the US healthcare sector, Revenue Cycle Management (RCM) has emerged as a critical function for service providers to minimize revenue losses and enhance fina
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Price: USD 1550, The U.S. revenue cycle management market size was estimated at USD 172.94 billion in 2024 and is projected to hit around USD 456.78 billion by 2034, growing at a CAGR of 10.2% during the forecast period from 2025 to 2034.
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Revenue cycle management market accounted for USD 300 Bn in 2023 and is expected to reach USD 773.2 Bn by 2032, with an CAGR of 11.4%.
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The global Revenue Cycle Management (RCM) Market size is projected to reach USD 121.01 billion by 2032; With at a CAGR of 10.7% during the forecast period.
Healthcare Revenue Cycle Management Software Market Size 2025-2029
The healthcare revenue cycle management (RCM) software market size is forecast to increase by USD 54.95 billion at a CAGR of 13.7% between 2024 and 2029.
What will be the Size of the Healthcare Revenue Cycle Management (RCM) Software Market During the Forecast Period?
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The market is experiencing significant growth due to the increasing adoption of technology in healthcare settings. Sales of RCM software and services have been on the rise, driven by the need for efficient payment management, claims processing, and normalization of data. Cloud deployment is a popular trend In the market, offering scalability and infrastructure reliability for healthcare facilities. Resource acquisition and implementation of RCM solutions can present challenges, including scalability constraints and the need for IT support and maintenance services. Cloud-based deployment models offer custom interfaces, verification, and validation capabilities, enabling healthcare providers to streamline their operational framework.
Moreover, down coding, hcIT tools, licensing, and emerging countries are also influencing the market dynamics. Hospital associations and healthcare facilities continue to seek innovative RCM solutions to address the complexities of revenue cycle management, while legacy systems remain a significant barrier to adoption.
How is the Healthcare Revenue Cycle Management Software Industry segmented and which is the largest segment?
The healthcare revenue cycle management (RCM) software industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.
Deployment
Cloud-based
On-premises
End-user
Hospitals
Physicians
Medical labs
Geography
North America
Canada
US
Europe
Germany
UK
France
APAC
China
India
Japan
South America
Brazil
Middle East and Africa
By Deployment Insights
The cloud-based segment is estimated to witness significant growth during the forecast period.
The market is experiencing significant growth due to the increasing adoption of cloud-based solutions. These systems offer advantages such as quick deployment, improved flexibility and scalability, real-time data visibility, and customization capabilities. Cloud-based RCM solutions enable seamless integration with other healthcare software applications, including online booking software and Internet-based payment and billing systems. Service providers offer flexible payment options, such as monthly subscriptions and pay-as-you-go models, making cloud-based deployments a cost-effective choice compared to on-premises solutions.
Key stakeholders In the healthcare industry, including clinics and laboratories, are recognizing the benefits of RCM software and are increasingly turning to cloud-based solutions to streamline their revenue cycle processes. The market is expected to continue growing at a steady rate during the forecast period, with the cloud-based segment experiencing a higher Compound Annual Growth Rate (CAGR) than the on-premises segment.
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The cloud-based segment was valued at USD 25.12 billion in 2019 and showed a gradual increase during the forecast period.
Regional Analysis
North America is estimated to contribute 65% to the growth of the global market during the forecast period.
Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
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The healthcare industry's data generation is escalating due to the increasing population and rising per capita healthcare costs, leading to an expansion of healthcare facilities and patient registrations. This data influx necessitates the integration of Electronic Health Records (EHRs) and Healthcare Revenue Cycle Management (RCM) software for managing patient health records effectively. In response, healthcare service providers collaborate with RCM software companies to enhance operational efficiency and manage financials proficiently. Machine Learning algorithms, Predictive Analytics, and Virtual Assistants are integrated into RCM software to streamline processes, minimize denials, and optimize collections. Additionally, RCM software facilitates drug discovery, patient access, human resources management, medical image management, and healthcare market integration.
Healthcare Revenue Cycle Management Software Market Dynamics
Our healthcare revenue cycl
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The global healthcare revenue cycle management market size was valued at approximately USD 100 billion in 2023 and is projected to reach around USD 200 billion by 2032, growing at a compound annual growth rate (CAGR) of 8%. The proliferation of healthcare services and the increasing complexity of billing systems are major growth factors driving this market. Additionally, the rising adoption of automated solutions to streamline healthcare processes is expected to further propel market growth.
One of the primary growth drivers for the healthcare revenue cycle management market is the increasing incidence of chronic diseases, which necessitates more frequent and extensive medical interventions. Consequently, healthcare providers are under greater pressure to manage their revenue cycles efficiently. Technological advancements, such as the integration of artificial intelligence and machine learning in revenue cycle management systems, are also contributing to market growth. These technologies offer predictive analytics and real-time data processing, which enhance the accuracy and speed of billing and coding processes.
Another major factor driving the market is the increasing regulatory requirements in the healthcare sector. Compliance with regulations such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States, the General Data Protection Regulation (GDPR) in Europe, and other region-specific healthcare laws necessitates sophisticated revenue cycle management systems. These regulations ensure that patient data is handled securely and billing procedures are conducted transparently, which in turn fosters trust and reduces the risk of legal repercussions.
The growing trend of outsourcing revenue cycle management services is also a significant growth factor. Many healthcare providers are opting to outsource these services to specialized companies to focus more on patient care and less on administrative tasks. This trend is particularly prominent in small and medium-sized healthcare facilities that lack the resources to maintain in-house revenue cycle management teams. Outsourcing not only helps in cost reduction but also brings in expertise and advanced technology, which can lead to improved revenue collection and reduced claim denials.
Regionally, North America is expected to dominate the healthcare revenue cycle management market due to the advanced healthcare infrastructure and the high adoption rate of technologically advanced solutions. Europe is also expected to witness substantial growth, driven by stringent healthcare regulations and increasing investments in healthcare IT. The Asia Pacific region is anticipated to grow at the highest CAGR, fueled by rapid healthcare infrastructural development and increasing government initiatives to digitize healthcare systems.
The healthcare revenue cycle management market can be segmented by product type into integrated solutions and standalone solutions. Integrated solutions, which combine various functionalities such as billing, coding, patient scheduling, and financial reporting into a single platform, are gaining popularity. These solutions offer a holistic approach to revenue cycle management, enabling healthcare providers to streamline their operations, reduce redundancies, and improve overall efficiency. Integrated solutions are particularly beneficial for large healthcare facilities where multiple departments need to coordinate seamlessly.
Standalone solutions, on the other hand, focus on specific aspects of revenue cycle management, such as billing or patient scheduling. These solutions are often preferred by small and medium-sized healthcare providers who may not require a comprehensive system. Standalone solutions allow for flexibility and customization based on the specific needs of the healthcare provider. For instance, a small clinic may only need a robust billing system without the additional functionalities offered by integrated solutions.
The choice between integrated and standalone solutions often depends on the size and complexity of the healthcare provider. Large hospitals and healthcare systems are more likely to invest in integrated solutions to manage their extensive operations effectively. In contrast, smaller healthcare providers may opt for standalone solutions to address their immediate needs without incurring the higher costs associated with integrated systems. Both types of solutions have their own advantages and are expected to witness significant deman
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The global healthcare revenue cycle management market is expected to grow above a CAGR of 12% and is anticipated to reach over USD 90 billion by 2026.
According to a survey conducted in 2020, 79 percent of the large healthcare organizations reported revenue cycle management is the segment that will benefit from automation within the sector. Furthermore, 60 percent of respondents thought the supply chain would benefit from automation.
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Saudi Arabia revenue cycle management market size reached USD 1,382.0 Million in 2024. Looking forward, IMARC Group expects the market to reach USD 3,762.1 Million by 2033, exhibiting a growth rate (CAGR) of 11.77% during 2025-2033. The increasing advances in technology, including the use of artificial intelligence, machine learning, and data analytics, which have improved the efficiency and accuracy of revenue cycle management processes, are driving the market.
Report Attribute
|
Key Statistics
|
---|---|
Base Year
| 2024 |
Forecast Years
| 2025-2033 |
Historical Years
|
2019-2024
|
Market Size in 2024
| USD 1,382.0 Million |
Market Forecast in 2033
| USD 3,762.1 Million |
Market Growth Rate 2025-2033 | 11.77% |
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the country level for 2025-2033. Our report has categorized the market based on type, component, deployment, and end user.
The USA Revenue Cycle Management (RCM) Market was valued at USD 155.78 billion. Get the more industry growth, segmentation, key players and revenue statistics.
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Access the summary of the Patient Access Front end Revenue Cycle Management Solutions market report, featuring key insights, executive summary, market size, CAGR, growth rate, and future outlook.
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The Report Covers Global Healthcare Revenue Cycle Management Companies and is Segmented by Deployment (Cloud-Based and On-Premise), Function (Claims and Denial Management, Medical Coding and Billing, Electronic Health Record (EHR), Clinical Documentation Improvement (CDI), Insurance, and Other Functions), End User (Hospitals, Laboratories, and Other End Users), and Geography (North America, Europe, Asia-Pacific, Middle East and Africa, and South America). The Report Offers the Value (in USD Million) for the Above Segments.
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Healthcare Revenue Cycle Management Market size was valued at USD 87.04 Billion in 2024 and is projected to reach USD 211.69 Billion by 2031, growing at a CAGR of 11.75% during the forecast period 2024-2031.
Growing Healthcare Expenditure: The need for effective revenue cycle management solutions to streamline financial procedures is being driven by the general increase in healthcare spending on a worldwide scale.
Value-Based Care Transition: The move away from fee-for-service to value-based care models highlights the necessity of reliable RCM systems in order to control intricate reimbursement schemes and guarantee precise revenue collection.
Requirements for Regulatory Compliance: Changing healthcare laws and standards of compliance demand sophisticated RCM systems to guarantee that billing and coding policies are followed, lowering the possibility of non-compliance.
Growing Adoption of Electronic Health Records (EHR): As EHR systems become more widely used, opportunities for integrated RCM solutions arise, which can streamline data flow and enhance the precision of coding and billing procedures.
Emphasis on Cost Reduction and Efficiency: To maximize revenue cycles, lower operating expenses, and enhance overall financial management efficiency, healthcare providers look to RCM solutions.
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The global Revenue Cycle Management (RCM) market is projected to reach a value of 30,550 million by 2023, expanding at a CAGR of 6.8% during the forecast period (2023-2029). The rising healthcare expenditure, increasing adoption of electronic health records (EHRs), and growing outsourcing trend are major factors driving the market growth. Key trends in the RCM market include the adoption of artificial intelligence (AI) and machine learning (ML) to automate tasks and improve efficiency, the use of analytics to identify areas for improvement, and the growing adoption of cloud-based RCM solutions. The major market players include GE Healthcare, DrChrono, Athenahealth, Healthcare Resource Group, AdvantagEdge, McKesson, Conifer Health Solutions, Change Healthcare, MedAssist, Experian Health, Convergent, NextGen Healthcare, NueMD, and Ontario Systems.
US Healthcare RCM Outsourcing Market Size 2024-2028
The US healthcare RCM outsourcing market size is forecast to increase by USD 4.04 billion at a CAGR of 13.64% between 2023 and 2028.
The healthcare RCM outsourcing market is experiencing significant growth, driven by several key factors. Improvement in healthcare administrative processes through outsourcing has led to increased efficiency and cost savings for healthcare providers. Consolidation in the healthcare RCM outsourcing market is intensifying competition, with larger players acquiring smaller companies to expand their offerings and reach.
Offshore outsourcing is becoming increasingly popular, as it offers cost advantages and access to a larger pool of skilled labor. These trends are expected to continue, as healthcare providers seek to optimize their revenue cycles and reduce operational costs. However, challenges such as data security, regulatory compliance, and cultural differences in offshore locations may pose obstacles to market growth. Professional accounting companies offer medical billing, insurance, AR collections, and cash flow management. Overall, the healthcare RCM outsourcing market is poised for continued expansion, driven by the need for improved administrative processes, increased competition, and the benefits of offshore outsourcing.
What will be the size of the US Healthcare RCM Outsourcing Market during the forecast period?
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The Healthcare RCM (Revenue Cycle Management) outsourcing market is a significant sector in the healthcare industry, offering integrated and standalone solutions for eligibility verification, remittance, and various services during the Pre-Intervention, Intervention, and Post-Intervention stages. These services include Back-End Services, Middle Services, and Front-End Services, catering to the needs of healthcare service providers.
Non-clinical solutions, such as administrative costs and components, are essential for compliance with regulations, ensuring patient care, and managing medical practices. Advanced technology plays a crucial role in minimizing billing errors and improving efficiency. Healthcare service providers increasingly opt for cloud-based solutions to reduce costs and enhance flexibility.
How is this market segmented and which is the largest segment?
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.
Service
Back-end services
Middle services
Front-end services
End-user
Hospitals
Clinics and others
Type
Patient Access
Patient Encounter
Patient Billing
Geography
US
By Service Insights
The back-end services segment is estimated to witness significant growth during the forecast period. The healthcare revenue cycle management (RCM) outsourcing market in the US is primarily driven by the back-end services segment due to its focus on critical processes such as account receivable, billing, and compliance requirement services. These post-intervention activities are essential for healthcare providers as they significantly impact their financial performance. Denials management and accounts receivable management are the most sought-after services within this segment, while compliance requirements are of utmost importance given the rapidly evolving healthcare industry. Key offerings of back-end RCM services include billing claim follow-up, cash posting, pre-collect, underpayments, denials management, and account receivable management. Compliance requirements are also a crucial component, ensuring adherence to the dynamic regulatory landscape. These labor-intensive processes directly influence the financial health of healthcare organizations. Integrated healthcare facilities, including rural, community, and large hospitals, increasingly rely on medical billing companies to streamline their administrative functions.
Additionally, the shift towards modernization, claim processing, and payment management is further fueled by the growing disease prevalence and geriatric population. Big data analytics and AI applications are also transforming the RCM landscape, enabling more efficient and cost-effective solutions. Healthcare organizations are turning to cloud-based and on-premise integrated healthcare revenue cycle management (HRCM) software to optimize their administrative components. This software encompasses front-end services like patient scheduling and middle services like claim processing. The outsourcing of these non-clinical solutions allows healthcare service providers to reduce administrative costs and focus on patient care and medical practice. Adhering to healthcare laws and regulations is a significant challenge for healthcare organizations. Outsourcing RCM services to experienced
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Mid-Revenue Cycle Management/Clinical Documentation Improvement Market size was valued at USD 3.67 Billion in 2024 and is projected to reach USD 6.41 Billion by 2031, growing at a CAGR of 7.20% from 2024 to 2031.
Mid-Revenue Cycle Management/Clinical Documentation Improvement Market Drivers
Focus on Quality and Regulatory Compliance: There’s a growing emphasis on ensuring the quality and accuracy of clinical documentation in healthcare. Stringent regulations and guidelines from governing bodies necessitate complete and precise medical records. MRM/CDI solutions help healthcare providers achieve this by improving documentation practices and minimizing errors.
Maximizing Revenue through Accurate Coding: Accurate coding of medical procedures is crucial for proper reimbursement from insurance companies. Inefficiencies in this area can lead to significant revenue losses. MRM/CDI solutions, with features like clinical coding and CDI (Clinical Documentation Improvement) programs, help ensure accurate coding and optimize revenue capture.
Managing Unstructured Healthcare Data: The healthcare industry generates vast amounts of unstructured data in the form of medical records, physician notes, and other documentation. MRM/CDI solutions can leverage Natural Language Processing (NLP) and other technologies to streamline data management, improve data quality, and facilitate better decision-making.
Declining Reimbursement Rates: Healthcare providers are facing declining reimbursement rates from insurers. MRM/CDI solutions can help them improve their revenue cycle efficiency and minimize denials or delays in claims processing, leading to faster reimbursements.
Rising Healthcare Expenditure: The overall healthcare expenditure is rising globally. In this scenario, healthcare providers are under pressure to optimize costs and improve operational efficiency. MRM/CDI solutions can contribute by streamlining workflows, reducing administrative burdens, and potentially leading to cost savings.
Adoption of Electronic Health Records (EHRs): The increasing adoption of EHRs creates a platform for capturing and managing patient health information more effectively. MRM/CDI solutions can integrate seamlessly with EHR systems, facilitating improved documentation practices, coding accuracy, and overall revenue cycle management.
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The Healthcare Revenue Cycle Management (RCM) Outsourcing market plays a vital role in the efficiency and sustainability of healthcare organizations, enabling them to focus on patient care while optimizing their revenue processes. RCM encompasses a comprehensive suite of processes ranging from patient registration t
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The Medical Revenue Cycle Management (RCM) Services market is an integral component of the healthcare industry, encompassing the financial processes that healthcare providers, hospitals, and clinics utilize to manage their revenue and ensure efficient patient billing and reimbursement. As healthcare systems evolve a
According to a survey conducted among U.S. health care executives in autumn 2020, around 29 percent of them stated that they expect an increase in telehealth in the United States during 2021 due to the COVID-19 pandemic, while the same percentage answered that they don't expect any changes in revenue cycle management because of the pandemic.