100+ datasets found
  1. Revenue of Salesforce by region worldwide 2009-2025

    • statista.com
    Updated Jul 1, 2025
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    Statista (2025). Revenue of Salesforce by region worldwide 2009-2025 [Dataset]. https://www.statista.com/statistics/211645/total-revenues-of-salesforce-since-2009-by-region/
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    Dataset updated
    Jul 1, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    Worldwide
    Description

    The Americas is Salesforce’s largest regional market, bringing in about ** billion U.S. dollars for the software company in its 2025 fiscal year. The overall revenue in that year reached ** billion U.S. dollars, a record high. Subscription and support is Salesforce’s most prolific business division – sales in this segment contributed ** billion U.S. dollars to its overall revenue. Salesforce: a top CRM and SaaS player A cloud-based software company known for its wide range of customer-relationship management (CRM) offerings, Salesforce is one of the largest software and programming companies worldwide. Over the years, its leading position in the CRM software market has strengthened – its market share in 2020 came to ** percent, more than four times the market presence of runner-up Microsoft. In the global public cloud SaaS market, Salesforce overtook Microsoft in 2019, and had a *** percent share in 2020. Salesforce's cloud offerings Salesforce's cloud offerings are divided into the following categories: sales, service, marketing and commerce, as well as platform and other, which includes their Customer 360 PaaS solution and integration, analytics, and productivity offerings. Services and sales are the largest segments, with each bringing in about ***** and ***** billion U.S. dollars in fiscal year 2024. Platform and other subsegments brought in over *** billion U.S. dollars in the same fiscal year, while the marketing and commerce subsegment contributed to just under **** billion U.S. dollars.

  2. Market share of CRM leading vendors worldwide 2023

    • statista.com
    Updated Jun 25, 2025
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    Statista (2025). Market share of CRM leading vendors worldwide 2023 [Dataset]. https://www.statista.com/statistics/972598/crm-applications-vendors-market-share-worldwide/
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    Dataset updated
    Jun 25, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2024
    Area covered
    Worldwide
    Description

    Salesforce is the leading vendor in the customer relationship management (CRM) applications market worldwide, with a market share of ** percent in 2023. The company leads the market with a big margin: next in line to Salesforce are Microsoft, SAP, and Oracle with around **** to ***** percent shares of the market. CRM global revenues on the rise Worldwide revenues from the customer relationship management (CRM) software market is expected to grow consistently over the following years and reach over ** billion U.S. dollars by 2023. CRM is the technology used to manage a company’s interaction with current and potential customers. Companies use CRM to strengthen their relationships with customers, to increase their customer retention rates and ultimately drive sales growth. Ensuring good customer experience is essential to companies, now more than ever, as it is cited by most global organizations as the key driver behind their adoption of digital transformation technologies such as CRM. Enterprise software Enterprise software refers to the software primarily used to satisfy various business needs. It helps companies meet their goals by, for example, helping them to track and improve supply chains, interact with customers, or manage resources. A wide range of applications exist under the term “enterprise software” with office suites, customer relationship management (CRM) and business intelligence (BI) being a few of them.

  3. Salesforce productivity and management application market share worldwide...

    • statista.com
    Updated Jul 1, 2025
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    Statista (2025). Salesforce productivity and management application market share worldwide 2018-2021 [Dataset]. https://www.statista.com/statistics/1012815/worldwide-market-share-of-sales-force-productivity-management-application/
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    Dataset updated
    Jul 1, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    Worldwide
    Description

    This statistic shows the leading vendor share of the Salesforce productivity and management application market worldwide from 2018 to 2023. In 2023, Salesforce was the market leader with a market share of ** percent.

  4. T

    Salesforce | CRM - Market Capitalization | Trading Economics

    • tradingeconomics.com
    csv, excel, json, xml
    Updated Feb 1, 2017
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    TRADING ECONOMICS (2017). Salesforce | CRM - Market Capitalization | Trading Economics [Dataset]. https://tradingeconomics.com/crm:us:market-capitalization
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    json, excel, csv, xmlAvailable download formats
    Dataset updated
    Feb 1, 2017
    Dataset authored and provided by
    TRADING ECONOMICS
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Jan 1, 2000 - Sep 7, 2025
    Area covered
    United States
    Description

    Salesforce reported $237.38B in Market Capitalization this September of 2025, considering the latest stock price and the number of outstanding shares.Data for Salesforce | CRM - Market Capitalization including historical, tables and charts were last updated by Trading Economics this last September in 2025.

  5. c

    The Salesforce CRM document generation software Market will grow at a CAGR...

    • cognitivemarketresearch.com
    pdf,excel,csv,ppt
    Updated May 5, 2025
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    Cognitive Market Research (2025). The Salesforce CRM document generation software Market will grow at a CAGR of 11% from 2023 to 2030! [Dataset]. https://www.cognitivemarketresearch.com/salesforce-crm-document-generation-software-market-report
    Explore at:
    pdf,excel,csv,pptAvailable download formats
    Dataset updated
    May 5, 2025
    Dataset authored and provided by
    Cognitive Market Research
    License

    https://www.cognitivemarketresearch.com/privacy-policyhttps://www.cognitivemarketresearch.com/privacy-policy

    Time period covered
    2021 - 2033
    Area covered
    Global
    Description

    The Salesforce CRM document generation software was valued at USD 850 million in 2022 and will reach USD 1.95 billion by 2030, registering a CAGR of 11% for the forecast period 2023-2030. Factors Affecting Salesforce CRM Document Generation Software Market Growth

    Technological advancement in salesforce CRM document generation software
    

    The market may explore new dynamics and improve company documentation experiences by integrating cutting-edge technologies like artificial intelligence, predictive learning, and machine learning with Salesforce CRM document-generating software. According to a global survey, the market for salesforce CRM document creation software is propelled by a high rate of return on investment (ROI), lower prices, a rise in the use of web-based documents, and simple installation procedures. Businesses are also implementing Salesforce CRM document-generating tools in an effort to increase productivity and operational effectiveness. With these platforms, anyone can easily create, modify, and print specific documents to meet all their documentation needs. However, it's crucial for organizations to prioritize the protection of these documents, especially since they may contain sensitive consumer information. Fortunately, the CRM document creation software has robust security measures in place that make it challenging for unauthorized access. Additionally, different customer authorities have established compliance requirements for data safety regulations to ensure optimal protection of consumer data. All these factors are boosting the growth of the salesforce CRM document generation software market.

    Increased focus on customer experience, data, and automation
    

    With Salesforce CRM document generation, businesses can create customized documents tailored to their customer's specific needs. This improves the customer experience by providing relevant and helpful information. Additionally, the software enables businesses to collect and analyze data more effectively, leading to better decision-making regarding sales and marketing strategies. Furthermore, salesforce CRM document generation automates the document creation process, saving businesses valuable time and resources.

    The Restraining Factor of Salesforce CRM Document Generation Software:

    Data security and privacy concerns
    

    The market for Salesforce CRM Document Generation Software is experiencing rapid growth, but it faces some significant obstacles that are impeding its progress. The primary restraints include concerns regarding data security and privacy, a lack of awareness among small and medium-sized enterprises, and high initial investment costs. Additionally, ensuring the quality of documents generated by the software is a major challenge.

    Impact of the COVID-19 Pandemic on the Salesforce CRM Document Generation Software Market

    The COVID-19 pandemic has caused significant disruption across several global markets due to restrictions on logistics and market limitations imposed by governments. However, a few markets have benefited from the pandemic's effects. The need for real-time online documentation of transactions has led to increased demand for customer data retention. The pandemic has resulted in the closure of manufacturing facilities and limited logistical operations, putting a strain on several sectors. As a result, there has been a growing demand for improved customer experience due to remote employment. Companies can use Salesforce CRM document-generating software to document client information and sales. Introduction of Salesforce CRM Document Generation Software

    Many companies are switching from using Excel spreadsheets to using Customer Relationship Management (CRM) software to improve their customers' experiences. This change is happening thanks to the advancement of technology and the widespread availability of high-speed internet. As businesses become more complex, they are looking for ways to simplify their operations while still being efficient and cost-effective. One solution that has become increasingly popular is using Salesforce CRM document generation software to securely and reliably document large amounts of data. Many companies are embracing new technologies and experimenting with different components of their business, such as sales, HR, business intelligence, and operations, to find ways to function with limited resources. The company has impo...

  6. C

    Customer Relationship Management Industry Report

    • marketreportanalytics.com
    doc, pdf, ppt
    Updated Apr 20, 2025
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    Market Report Analytics (2025). Customer Relationship Management Industry Report [Dataset]. https://www.marketreportanalytics.com/reports/customer-relationship-management-industry-90819
    Explore at:
    doc, ppt, pdfAvailable download formats
    Dataset updated
    Apr 20, 2025
    Dataset authored and provided by
    Market Report Analytics
    License

    https://www.marketreportanalytics.com/privacy-policyhttps://www.marketreportanalytics.com/privacy-policy

    Time period covered
    2025 - 2033
    Area covered
    Global
    Variables measured
    Market Size
    Description

    The Customer Relationship Management (CRM) industry, valued at $72.95 billion in 2025, is experiencing robust growth, projected to maintain a Compound Annual Growth Rate (CAGR) of 7.74% from 2025 to 2033. This expansion is driven by several key factors. The increasing adoption of cloud-based CRM solutions offers businesses scalability, cost-effectiveness, and enhanced accessibility. Simultaneously, the growing need for data-driven decision-making fuels the demand for advanced CRM functionalities, including predictive analytics and AI-powered customer insights. Furthermore, the rise of omnichannel customer experiences necessitates integrated CRM systems capable of managing interactions across various touchpoints, boosting CRM adoption across all sectors. Small and medium-sized enterprises (SMEs) are increasingly embracing CRM solutions to streamline operations and improve customer engagement, contributing significantly to the market's growth. The Healthcare, BFSI (Banking, Financial Services, and Insurance), and Retail sectors are leading adopters, leveraging CRM for enhanced customer service, targeted marketing, and improved sales processes. The competitive landscape is characterized by a mix of established players like SAP, Salesforce, Oracle, and Microsoft, alongside specialized providers catering to specific industry needs. Continued innovation in areas such as artificial intelligence (AI), machine learning (ML), and automation will further shape the CRM market. While data security concerns and the complexities of CRM implementation pose challenges, the overall market trajectory remains positive. Future growth will likely be fueled by the expanding adoption of CRM in emerging markets, the integration of CRM with other enterprise software solutions, and the ongoing development of more sophisticated analytical capabilities. The projected market size for 2033, considering the provided CAGR, signifies substantial growth opportunities within the CRM industry. Recent developments include: May 2022 - Nylas, a provider of communications APIs that drive workflow automation, partnered with Market Leader, a pioneer in lead generation, custom websites, CRM, and marketing software for the real estate industry, along with the University of Portland and Shiley School of Engineering. The partnership aims to develop a bring-your-own-inbox system based on NylasEmail API and the University of Portland's seniors developing an email integration prototype into CRM, allowing agents to use their existing corporate email inside the CRM platform., March 2022 - HubSpot announced a partnership with the alternative financing platform Pipe. This partnership provides the company access to USD 100 million for fee-free funding for HubSpot for startup customers. This partnership enabled startups to pursue business growth with HubSpot's CRM platform while accessing capital from Pipo.. Key drivers for this market are: Increased Adoption Among Developing Nations Due to Digital Transformation. Potential restraints include: Increased Adoption Among Developing Nations Due to Digital Transformation. Notable trends are: Increased Adoption of Customer Relationship Management Among Developing Nations Due to Digital Transformation Driving the Market.

  7. D

    Salesforce Services Market Report | Global Forecast From 2025 To 2033

    • dataintelo.com
    csv, pdf, pptx
    Updated Sep 22, 2024
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    Dataintelo (2024). Salesforce Services Market Report | Global Forecast From 2025 To 2033 [Dataset]. https://dataintelo.com/report/global-salesforce-services-market
    Explore at:
    pptx, csv, pdfAvailable download formats
    Dataset updated
    Sep 22, 2024
    Dataset authored and provided by
    Dataintelo
    License

    https://dataintelo.com/privacy-and-policyhttps://dataintelo.com/privacy-and-policy

    Time period covered
    2024 - 2032
    Area covered
    Global
    Description

    Salesforce Services Market Outlook



    The global Salesforce Services market size was valued at approximately $10.5 billion in 2023 and is projected to reach around $27.0 billion by 2032, growing at a compound annual growth rate (CAGR) of 11.1%. This impressive growth is driven by the increasing adoption of cloud-based solutions and the rising demand for customer relationship management (CRM) systems across various industries. As organizations globally seek to enhance their customer engagement and streamline business processes, the significance of Salesforce services is becoming increasingly prominent.



    One of the key growth factors for the Salesforce Services market is the escalating need for digital transformation across industries. Businesses are increasingly investing in advanced IT infrastructure and CRM solutions to improve operational efficiency, customer satisfaction, and overall competitiveness. Salesforce's comprehensive suite of services, including consulting, implementation, managed services, and support, provides organizations with the tools they need to achieve these goals, thus driving market expansion.



    Another major growth driver is the rapid proliferation of cloud computing. Businesses are progressively shifting from on-premises to cloud-based solutions due to their cost-effectiveness, scalability, and accessibility. Salesforce, being a leading cloud-based CRM platform, benefits significantly from this trend. The flexibility of cloud solutions enables companies of all sizes to adopt Salesforce services, further bolstering market growth. Additionally, the integration capabilities of Salesforce with other enterprise applications foster seamless business operations and data exchange, enhancing its appeal.



    The growing emphasis on personalized customer experiences is also propelling the demand for Salesforce services. In a competitive market landscape, organizations are leveraging data-driven insights to tailor their offerings and interactions to individual customer preferences. Salesforce's robust analytics and artificial intelligence (AI) capabilities empower businesses to gain deep customer insights, optimize marketing strategies, and enhance customer service. This focus on personalization is expected to continue driving the adoption of Salesforce services in the coming years.



    Regionally, North America holds a significant share of the Salesforce Services market due to the strong presence of large enterprises and advanced IT infrastructure. The region's early adoption of technology and continuous investment in CRM solutions contribute to its market dominance. However, Asia Pacific is anticipated to witness the highest growth rate during the forecast period. The increasing digitalization efforts, rising number of SMEs, and growing awareness of customer engagement solutions in countries like China and India are key factors fueling the market expansion in this region.



    Service Type Analysis



    The Salesforce Services market is segmented based on service type, which includes consulting, implementation, managed services, and support. The consulting segment comprises services that help organizations understand their specific CRM needs, develop strategies, and plan effective Salesforce implementations. This segment is crucial for companies looking to align their business goals with Salesforce’s capabilities. Consultants provide expert insights and recommendations, ensuring that the Salesforce solution is tailored to meet the unique requirements of each business. The growing complexity of CRM requirements and the need for specialized expertise are driving the demand for consulting services.



    Implementation services are another critical segment, encompassing the actual deployment of Salesforce solutions within an organization. Implementation services ensure that the Salesforce platform is configured correctly, integrated with existing systems, and customized to address the specific needs of the business. This segment includes data migration, system integration, and user training. As businesses strive to leverage Salesforce to its full potential, the demand for skilled implementation partners is rising. The increasing complexity of enterprise IT environments and the need for seamless integration with other applications further drive the growth of this segment.



    Managed services provide ongoing administration, monitoring, and optimization of Salesforce environments. These services are essential for organizations that lack the in-house expertise to manage and maintain their Salesforce instances. Managed services en

  8. Salesforce's Revenue Growth Stalls as Businesses Tighten Their Belts...

    • kappasignal.com
    Updated May 31, 2023
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    KappaSignal (2023). Salesforce's Revenue Growth Stalls as Businesses Tighten Their Belts (Forecast) [Dataset]. https://www.kappasignal.com/2023/05/salesforces-revenue-growth-stalls-as.html
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    Dataset updated
    May 31, 2023
    Dataset authored and provided by
    KappaSignal
    License

    https://www.kappasignal.com/p/legal-disclaimer.htmlhttps://www.kappasignal.com/p/legal-disclaimer.html

    Description

    This analysis presents a rigorous exploration of financial data, incorporating a diverse range of statistical features. By providing a robust foundation, it facilitates advanced research and innovative modeling techniques within the field of finance.

    Salesforce's Revenue Growth Stalls as Businesses Tighten Their Belts

    Financial data:

    • Historical daily stock prices (open, high, low, close, volume)

    • Fundamental data (e.g., market capitalization, price to earnings P/E ratio, dividend yield, earnings per share EPS, price to earnings growth, debt-to-equity ratio, price-to-book ratio, current ratio, free cash flow, projected earnings growth, return on equity, dividend payout ratio, price to sales ratio, credit rating)

    • Technical indicators (e.g., moving averages, RSI, MACD, average directional index, aroon oscillator, stochastic oscillator, on-balance volume, accumulation/distribution A/D line, parabolic SAR indicator, bollinger bands indicators, fibonacci, williams percent range, commodity channel index)

    Machine learning features:

    • Feature engineering based on financial data and technical indicators

    • Sentiment analysis data from social media and news articles

    • Macroeconomic data (e.g., GDP, unemployment rate, interest rates, consumer spending, building permits, consumer confidence, inflation, producer price index, money supply, home sales, retail sales, bond yields)

    Potential Applications:

    • Stock price prediction

    • Portfolio optimization

    • Algorithmic trading

    • Market sentiment analysis

    • Risk management

    Use Cases:

    • Researchers investigating the effectiveness of machine learning in stock market prediction

    • Analysts developing quantitative trading Buy/Sell strategies

    • Individuals interested in building their own stock market prediction models

    • Students learning about machine learning and financial applications

    Additional Notes:

    • The dataset may include different levels of granularity (e.g., daily, hourly)

    • Data cleaning and preprocessing are essential before model training

    • Regular updates are recommended to maintain the accuracy and relevance of the data

  9. I

    Global Salesforce CRM Document Generation Software Market Business...

    • statsndata.org
    excel, pdf
    Updated Jul 2025
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    Stats N Data (2025). Global Salesforce CRM Document Generation Software Market Business Opportunities 2025-2032 [Dataset]. https://www.statsndata.org/report/salesforce-crm-document-generation-software-market-35236
    Explore at:
    pdf, excelAvailable download formats
    Dataset updated
    Jul 2025
    Dataset authored and provided by
    Stats N Data
    License

    https://www.statsndata.org/how-to-orderhttps://www.statsndata.org/how-to-order

    Area covered
    Global
    Description

    The Salesforce CRM Document Generation Software market has emerged as a pivotal tool for businesses seeking to streamline their document creation processes. As organizations increasingly adopt cloud-based solutions for improved efficiency, the demand for Salesforce-integrated document generation software has surged.

  10. C

    Customer Relationship Management Market Report

    • archivemarketresearch.com
    doc, pdf, ppt
    Updated Dec 17, 2024
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    Archive Market Research (2024). Customer Relationship Management Market Report [Dataset]. https://www.archivemarketresearch.com/reports/customer-relationship-management-market-5566
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    pdf, ppt, docAvailable download formats
    Dataset updated
    Dec 17, 2024
    Dataset authored and provided by
    Archive Market Research
    License

    https://www.archivemarketresearch.com/privacy-policyhttps://www.archivemarketresearch.com/privacy-policy

    Time period covered
    2025 - 2033
    Area covered
    global
    Variables measured
    Market Size
    Description

    The Customer Relationship Management Market size was valued at USD 65.59 billion in 2023 and is projected to reach USD 163.12 billion by 2032, exhibiting a CAGR of 13.9 % during the forecasts period. This growth is attributed to factors such as increasing adoption of cloud-based CRM solutions, growing need for customer data management and analytics, and rising demand for personalized customer experiences. Customer Relationship Management (CRM) is a critical component of contemporary business as the concentration is on the improvement of customer relations. It incorporates technological tools for capturing and monitoring customer communications and information across the customer journey and striving for better customer loyalty and increased sales. CRM tools include sales, marketing, and customer service that makes it easier to offer customers value enhancing experiences. Customer database integration can help business organizations to personalize products and services, identify and forecast customer requirements, and provide timely assistance to ensure customers’ satisfaction and loyalty. Thus, the proper CRM strategies not only bring direct financial returns but also foster customer loyalty essential for today’s saturated markets where the customer experience matters most. Recent developments include: In November 2023, Creatio collaborated with CRM consultancy firm zolution in Singapore to provide its no-code platform to automate the workflows of Zolution’s clients. This will assist its clients in optimizing their CRM strategies and boost customer engagement. , In September 2023, technology company Genesys announced a strategic partnership with Salesforce.com, Inc. to assist businesses in gathering bots, communication channels, and data together for enriched employees and customer experience. The companies will introduce AI-powered CRM solutions that integrate Salesforce Service Cloud called CX Cloud and Genesys Cloud CX from Salesforce.com, Inc. and Genesys. , In July 2023, Salesforce announced the general availability of the ‘Sales Planning’ solution for simplifying the creation of end-to-end plans powered by CRM data. This Sales Cloud solution will enable organizations to efficiently distribute territories, compensation, capacity, and quota, among other aspects, thus driving their growth. , In July 2023, Creatio and CVM People announced a partnership for maximizing profitability for customers in the United Kingdom through the implementation of no-code-powered CRM and workflow automation. CVM People is a practitioner-led organization specializing in enabling medium-sized to enterprise firms in transforming their customer management capability across the areas of marketing, sales, and service. , In July 2023, Creatio and xAfrica announced a partnership aimed at equipping xAfrica with the tools to drive organizational capacity and efficiency for its clients across several major industries and improve their business outcomes. xAfrica is a business consultancy and service provider that specializes in the areas of sales enablement, prospecting, brand awareness, revenue management, and compliance. , In July 2023, Copper CRM announced several improvements to its list views experience to make the data easy to comprehend and offer an intuitive and user-friendly appearance. The company has added various design elements to ease navigation and increased the record preview side panel size. In-line editing has also been introduced to smoothen workflow, as well as the choice to create an ‘active list’ or a ‘basic list’ to avoid the use of tags. , In June 2023, SugarCRM and sales-i announced a partnership for improving the B2B sales performance in the manufacturing, wholesale, and distribution sectors, through the use of AI and machine learning to offer enhanced customer insights, analytics, and intelligence. The collaboration would instantly centralize sales analytics access for each customer, sales team, branch, and product, benefiting sales in industries such as manufacturing and logistics. , In May 2023, Insightly announced the release of its ‘Insightly Modern CRM Checklist’ to aid fast-growing businesses in evaluating their software platforms. The company aims to help businesses understand the evolution of CRM software with changing customer requirements and enquire about features such as mobile access, customization, implementation, security, and cost, among others. , In May 2023, SugarCRM announced that its AI-driven CRM platform was selected by Barnardos Australia for modernizing its tech stack and improving its data management, operational visibility, compliance, collaboration, and efficiency. Barnardos is a leading charity in Australia, providing care for children at risk of neglect and abuse. The partnership would enable the charity to build relationships with stakeholders such as case workers, volunteers, caregivers, and funders. , In January 2023, Zoho Corporation introduced the latest version of its ‘Bigin’ CRM solution for small businesses. The most significant addition to this version is ‘Team Pipelines’, which enables customer-facing teams to use a single ‘Bigin’ account for managing their distinct operations using a unique set of pipelines and sub-pipelines. Other notable updates include the launch of ‘Connected Pipelines’ and ‘Toppings’, as well as improvements to Bigin’s mobile app. .

  11. Salesforce CRM customer breakdown worldwide 2023, by industry

    • statista.com
    Updated Jun 26, 2025
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    Statista (2025). Salesforce CRM customer breakdown worldwide 2023, by industry [Dataset]. https://www.statista.com/statistics/1251110/salesforce-crm-customers-by-industry/
    Explore at:
    Dataset updated
    Jun 26, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2023
    Area covered
    Worldwide
    Description

    In 2023, Salesforce's customer relationship management (CRM) is segmented ******* among diverse professional service industries. These sectors encompass manufacturing, banking, and financial services. The Salesforce CRM product is composed of different cloud services that help customers manage contact information and support sales, marketing, and customer support.

  12. I

    Global Salesforce Services Market Key Success Factors 2025-2032

    • statsndata.org
    excel, pdf
    Updated Jul 2025
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    Stats N Data (2025). Global Salesforce Services Market Key Success Factors 2025-2032 [Dataset]. https://www.statsndata.org/report/salesforce-services-market-136014
    Explore at:
    excel, pdfAvailable download formats
    Dataset updated
    Jul 2025
    Dataset authored and provided by
    Stats N Data
    License

    https://www.statsndata.org/how-to-orderhttps://www.statsndata.org/how-to-order

    Area covered
    Global
    Description

    The Salesforce Services market has become a pivotal segment in the evolving landscape of customer relationship management (CRM) and enterprise solutions. As businesses increasingly recognize the need to streamline operations, enhance customer engagement, and derive actionable insights from data, Salesforce's suite o

  13. E

    Europe Cloud CRM Market Report

    • datainsightsmarket.com
    doc, pdf, ppt
    Updated Dec 15, 2024
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    Data Insights Market (2024). Europe Cloud CRM Market Report [Dataset]. https://www.datainsightsmarket.com/reports/europe-cloud-crm-market-14845
    Explore at:
    ppt, pdf, docAvailable download formats
    Dataset updated
    Dec 15, 2024
    Dataset authored and provided by
    Data Insights Market
    License

    https://www.datainsightsmarket.com/privacy-policyhttps://www.datainsightsmarket.com/privacy-policy

    Time period covered
    2025 - 2033
    Area covered
    Europe
    Variables measured
    Market Size
    Description

    Europe Cloud CRM Market: Overview and Drivers The Europe cloud CRM market is projected to reach a value of XX million by 2033, growing at a CAGR of 5.56% during the forecast period. The market is driven by the growing adoption of cloud-based CRM solutions by businesses of all sizes. Cloud CRM offers several advantages over on-premise CRM, including lower upfront costs, increased flexibility, and enhanced scalability. Other factors contributing to the growth of the market include the increasing demand for personalized customer experiences, the need to improve sales and marketing efficiency, and the rise of remote work. Market Segmentation and Key Players The Europe cloud CRM market is segmented by deployment type, enterprise size, and end-user vertical. The public cloud segment is expected to hold the largest market share due to its cost-effectiveness and ease of deployment. The small and medium enterprises (SMEs) segment is projected to grow at a faster rate as SMEs increasingly adopt cloud CRM to streamline their operations. Key players in the market include Zendesk Inc, SugarCRM Inc, Insightly Inc, Salesforce.com Inc, Microsoft Corporation, HubSpot Inc, Zoho Corporation Pvt Ltd, Oracle Corporation, Cirrus Shield, and SAP SE. These companies offer a wide range of cloud CRM solutions tailored to the specific needs of different organizations. Recent developments include: June 2023: Salesforce announced a strategic partnership with Google to help organizations utilize AI and data to deliver more personalized customer experiences, better understand customer behavior, and run more effective campaigns at a lower cost across sales, marketing, commerce, and service., February 2022: SugarCRM Inc. introduced integrated playbook functionality to support sales and CRM automation. The no-code toolset allowed business users to design easily, automate sales, service, and marketing, and visualize processes. Customers could create templates and playbooks for sales methodologies for sales plays, guided selling, service processes, and lead nurturing.. Key drivers for this market are: Increasing Focus of Businesses on Customer Engagement5., Hassle-free CRM Access Through Cloud-based Software; Market Challenges5.; Uncertainty Regarding Cloud CRM Data Protection Landscape due to Brexit. Potential restraints include: Significant Increase in Piracy Leading to Loss of Revenue. Notable trends are: Increasing Focus of Business on Customer Management to Drive the Market.

  14. T

    Salesforce | CRM - Stock Price | Live Quote | Historical Chart | Trading...

    • tradingeconomics.com
    csv, excel, json, xml
    Updated May 29, 2017
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    TRADING ECONOMICS (2017). Salesforce | CRM - Stock Price | Live Quote | Historical Chart | Trading Economics [Dataset]. https://tradingeconomics.com/crm:us
    Explore at:
    csv, xml, excel, jsonAvailable download formats
    Dataset updated
    May 29, 2017
    Dataset authored and provided by
    TRADING ECONOMICS
    License

    Attribution 4.0 (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/
    License information was derived automatically

    Time period covered
    Jan 1, 2000 - Sep 6, 2025
    Area covered
    United States
    Description

    Salesforce stock price, live market quote, shares value, historical data, intraday chart, earnings per share and news.

  15. I

    Global Salesforce Training Service Market Revenue Forecasts 2025-2032

    • statsndata.org
    excel, pdf
    Updated Jul 2025
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    Stats N Data (2025). Global Salesforce Training Service Market Revenue Forecasts 2025-2032 [Dataset]. https://www.statsndata.org/report/salesforce-training-service-market-171892
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    pdf, excelAvailable download formats
    Dataset updated
    Jul 2025
    Dataset authored and provided by
    Stats N Data
    License

    https://www.statsndata.org/how-to-orderhttps://www.statsndata.org/how-to-order

    Area covered
    Global
    Description

    The Salesforce Training Service market has seen significant growth over recent years, driven largely by the increasing adoption of Salesforce as a leading customer relationship management (CRM) platform. Organizations across various industries are recognizing the need to train their teams to effectively leverage Sal

  16. A

    AI-Powered CRM Platform Report

    • datainsightsmarket.com
    doc, pdf, ppt
    Updated May 16, 2025
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    Data Insights Market (2025). AI-Powered CRM Platform Report [Dataset]. https://www.datainsightsmarket.com/reports/ai-powered-crm-platform-1401371
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    ppt, pdf, docAvailable download formats
    Dataset updated
    May 16, 2025
    Dataset authored and provided by
    Data Insights Market
    License

    https://www.datainsightsmarket.com/privacy-policyhttps://www.datainsightsmarket.com/privacy-policy

    Time period covered
    2025 - 2033
    Area covered
    Global
    Variables measured
    Market Size
    Description

    The AI-powered CRM platform market is experiencing robust growth, driven by the increasing need for businesses to enhance customer engagement, personalize marketing efforts, and optimize sales processes. The market, estimated at $15 billion in 2025, is projected to exhibit a Compound Annual Growth Rate (CAGR) of 20% from 2025 to 2033, reaching approximately $60 billion by 2033. This expansion is fueled by several key factors: the rising adoption of cloud-based solutions, the increasing availability of large datasets for AI training, and the growing demand for advanced analytics to gain actionable customer insights. Furthermore, the integration of AI capabilities like predictive analytics, natural language processing, and machine learning within CRM systems is transforming how businesses interact with customers, leading to improved customer satisfaction and increased revenue generation. The Finance, Manufacturing & Resources, and Distribution Services sectors are leading adopters, showcasing the broad applicability of AI-powered CRMs across diverse industries. Significant trends shaping the market include the increasing adoption of AI-driven chatbots for customer service, the growing use of predictive lead scoring for sales optimization, and the rise of hyper-personalization in marketing campaigns. However, challenges remain, including data security concerns, the need for specialized AI expertise, and the high initial investment costs associated with implementing and maintaining AI-powered CRM systems. The market is segmented by application (Finance, Manufacturing & Resources, Distribution Services, Services, Public Sector, Infrastructure) and type (Sales Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, Others), offering diverse opportunities for vendors specializing in specific niches. The competitive landscape is dynamic, with established players like Salesforce and HubSpot competing alongside emerging innovative companies, driving further innovation and market expansion. Future growth will likely be influenced by advancements in AI technologies, the increasing availability of affordable AI solutions, and the growing awareness among businesses of the benefits of AI-powered CRM systems.

  17. S

    Salesforce Analytics Cloud Consulting Service Report

    • archivemarketresearch.com
    doc, pdf, ppt
    Updated Jun 8, 2025
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    Archive Market Research (2025). Salesforce Analytics Cloud Consulting Service Report [Dataset]. https://www.archivemarketresearch.com/reports/salesforce-analytics-cloud-consulting-service-565406
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    pdf, ppt, docAvailable download formats
    Dataset updated
    Jun 8, 2025
    Dataset authored and provided by
    Archive Market Research
    License

    https://www.archivemarketresearch.com/privacy-policyhttps://www.archivemarketresearch.com/privacy-policy

    Time period covered
    2025 - 2033
    Area covered
    Global
    Variables measured
    Market Size
    Description

    The Salesforce Analytics Cloud Consulting Services market is experiencing robust growth, driven by the increasing adoption of cloud-based analytics solutions and the rising demand for data-driven decision-making across various industries. While the provided data lacks specific market size and CAGR figures, based on industry reports and similar SaaS market trends, we can reasonably estimate the 2025 market size to be approximately $2.5 billion USD. Considering the rapid technological advancements and increasing reliance on data analytics, a Compound Annual Growth Rate (CAGR) of 15% from 2025 to 2033 appears plausible. This signifies a substantial expansion of the market, reaching an estimated size of over $8 billion by 2033. Key drivers include the need for improved business intelligence, enhanced customer relationship management (CRM) capabilities, and the ability to derive actionable insights from large datasets. The market is segmented based on various factors such as deployment model (cloud, on-premise), organization size (small, medium, large enterprises), and industry vertical (healthcare, finance, retail, etc.). The competitive landscape is fragmented, with numerous established players like Salesforce, IBM, and Accenture alongside specialized consulting firms like Coastal Cloud, Algoworks, and others competing for market share. Future trends include the growing adoption of AI and machine learning within Salesforce Analytics Cloud, an increasing focus on data security and compliance, and the development of specialized consulting services catering to specific industry needs. Despite this positive outlook, constraints like the high initial investment cost of implementing Salesforce Analytics Cloud and the need for skilled professionals can pose challenges to market growth. The strong growth trajectory is expected to continue throughout the forecast period, largely driven by the expanding adoption of cloud technologies and the escalating demand for sophisticated analytical capabilities. The rising complexity of business data and the need for real-time insights across all sectors are key factors fueling the expansion. Furthermore, the increasing availability of integrated solutions combining Salesforce Analytics Cloud with other CRM functionalities is likely to accelerate market penetration. The strategic partnerships between Salesforce and consulting firms further contribute to the market's growth. However, potential challenges remain, including the evolving regulatory landscape surrounding data privacy and the ongoing competition among consulting firms. Successful players in this market will need to demonstrate expertise in implementing and customizing Salesforce Analytics Cloud, offering robust data security protocols, and providing comprehensive training and support to their clients.

  18. Can Salesforce (CRM) Stock Regain Its Former Glory? (Forecast)

    • kappasignal.com
    Updated Mar 19, 2024
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    KappaSignal (2024). Can Salesforce (CRM) Stock Regain Its Former Glory? (Forecast) [Dataset]. https://www.kappasignal.com/2024/03/can-salesforce-crm-stock-regain-its.html
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    Dataset updated
    Mar 19, 2024
    Dataset authored and provided by
    KappaSignal
    License

    https://www.kappasignal.com/p/legal-disclaimer.htmlhttps://www.kappasignal.com/p/legal-disclaimer.html

    Description

    This analysis presents a rigorous exploration of financial data, incorporating a diverse range of statistical features. By providing a robust foundation, it facilitates advanced research and innovative modeling techniques within the field of finance.

    Can Salesforce (CRM) Stock Regain Its Former Glory?

    Financial data:

    • Historical daily stock prices (open, high, low, close, volume)

    • Fundamental data (e.g., market capitalization, price to earnings P/E ratio, dividend yield, earnings per share EPS, price to earnings growth, debt-to-equity ratio, price-to-book ratio, current ratio, free cash flow, projected earnings growth, return on equity, dividend payout ratio, price to sales ratio, credit rating)

    • Technical indicators (e.g., moving averages, RSI, MACD, average directional index, aroon oscillator, stochastic oscillator, on-balance volume, accumulation/distribution A/D line, parabolic SAR indicator, bollinger bands indicators, fibonacci, williams percent range, commodity channel index)

    Machine learning features:

    • Feature engineering based on financial data and technical indicators

    • Sentiment analysis data from social media and news articles

    • Macroeconomic data (e.g., GDP, unemployment rate, interest rates, consumer spending, building permits, consumer confidence, inflation, producer price index, money supply, home sales, retail sales, bond yields)

    Potential Applications:

    • Stock price prediction

    • Portfolio optimization

    • Algorithmic trading

    • Market sentiment analysis

    • Risk management

    Use Cases:

    • Researchers investigating the effectiveness of machine learning in stock market prediction

    • Analysts developing quantitative trading Buy/Sell strategies

    • Individuals interested in building their own stock market prediction models

    • Students learning about machine learning and financial applications

    Additional Notes:

    • The dataset may include different levels of granularity (e.g., daily, hourly)

    • Data cleaning and preprocessing are essential before model training

    • Regular updates are recommended to maintain the accuracy and relevance of the data

  19. Salesforce Stock (CRM): Another Strong Quarter Ahead? (Forecast)

    • kappasignal.com
    Updated May 9, 2024
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    KappaSignal (2024). Salesforce Stock (CRM): Another Strong Quarter Ahead? (Forecast) [Dataset]. https://www.kappasignal.com/2024/05/salesforce-stock-crm-another-strong.html
    Explore at:
    Dataset updated
    May 9, 2024
    Dataset authored and provided by
    KappaSignal
    License

    https://www.kappasignal.com/p/legal-disclaimer.htmlhttps://www.kappasignal.com/p/legal-disclaimer.html

    Description

    This analysis presents a rigorous exploration of financial data, incorporating a diverse range of statistical features. By providing a robust foundation, it facilitates advanced research and innovative modeling techniques within the field of finance.

    Salesforce Stock (CRM): Another Strong Quarter Ahead?

    Financial data:

    • Historical daily stock prices (open, high, low, close, volume)

    • Fundamental data (e.g., market capitalization, price to earnings P/E ratio, dividend yield, earnings per share EPS, price to earnings growth, debt-to-equity ratio, price-to-book ratio, current ratio, free cash flow, projected earnings growth, return on equity, dividend payout ratio, price to sales ratio, credit rating)

    • Technical indicators (e.g., moving averages, RSI, MACD, average directional index, aroon oscillator, stochastic oscillator, on-balance volume, accumulation/distribution A/D line, parabolic SAR indicator, bollinger bands indicators, fibonacci, williams percent range, commodity channel index)

    Machine learning features:

    • Feature engineering based on financial data and technical indicators

    • Sentiment analysis data from social media and news articles

    • Macroeconomic data (e.g., GDP, unemployment rate, interest rates, consumer spending, building permits, consumer confidence, inflation, producer price index, money supply, home sales, retail sales, bond yields)

    Potential Applications:

    • Stock price prediction

    • Portfolio optimization

    • Algorithmic trading

    • Market sentiment analysis

    • Risk management

    Use Cases:

    • Researchers investigating the effectiveness of machine learning in stock market prediction

    • Analysts developing quantitative trading Buy/Sell strategies

    • Individuals interested in building their own stock market prediction models

    • Students learning about machine learning and financial applications

    Additional Notes:

    • The dataset may include different levels of granularity (e.g., daily, hourly)

    • Data cleaning and preprocessing are essential before model training

    • Regular updates are recommended to maintain the accuracy and relevance of the data

  20. Market share of CRM SaaS companies in China H1 2020

    • statista.com
    Updated Jul 7, 2025
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    Statista (2025). Market share of CRM SaaS companies in China H1 2020 [Dataset]. https://www.statista.com/statistics/1276220/china-market-share-of-crm-saas-companies/
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    Dataset updated
    Jul 7, 2025
    Dataset authored and provided by
    Statistahttp://statista.com/
    Area covered
    China
    Description

    In the first half of 2020, the American company Salesforce had a market share of **** percent in the Chinese customer relationship management (CRM) software market, which was the largest amongst other major rivals. However, around ** percent of the market was occupied by companies with a market share of below *** percent.

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Statista (2025). Revenue of Salesforce by region worldwide 2009-2025 [Dataset]. https://www.statista.com/statistics/211645/total-revenues-of-salesforce-since-2009-by-region/
Organization logo

Revenue of Salesforce by region worldwide 2009-2025

Explore at:
Dataset updated
Jul 1, 2025
Dataset authored and provided by
Statistahttp://statista.com/
Area covered
Worldwide
Description

The Americas is Salesforce’s largest regional market, bringing in about ** billion U.S. dollars for the software company in its 2025 fiscal year. The overall revenue in that year reached ** billion U.S. dollars, a record high. Subscription and support is Salesforce’s most prolific business division – sales in this segment contributed ** billion U.S. dollars to its overall revenue. Salesforce: a top CRM and SaaS player A cloud-based software company known for its wide range of customer-relationship management (CRM) offerings, Salesforce is one of the largest software and programming companies worldwide. Over the years, its leading position in the CRM software market has strengthened – its market share in 2020 came to ** percent, more than four times the market presence of runner-up Microsoft. In the global public cloud SaaS market, Salesforce overtook Microsoft in 2019, and had a *** percent share in 2020. Salesforce's cloud offerings Salesforce's cloud offerings are divided into the following categories: sales, service, marketing and commerce, as well as platform and other, which includes their Customer 360 PaaS solution and integration, analytics, and productivity offerings. Services and sales are the largest segments, with each bringing in about ***** and ***** billion U.S. dollars in fiscal year 2024. Platform and other subsegments brought in over *** billion U.S. dollars in the same fiscal year, while the marketing and commerce subsegment contributed to just under **** billion U.S. dollars.

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