The revenue of Salesforce with headquarters in the United States amounted to **** billion U.S. dollars in 2024. The reported fiscal year ends on January 31.Compared to the earliest depicted value from 2020 this is a total increase by approximately ***** billion U.S. dollars. The trend from 2020 to 2024 shows, furthermore, that this increase happened continuously.

The annual revenue of Salesforce reached **** billion U.S. dollars in its 2025 fiscal year, a record high. Subscription and support is the business segment that contributed the most to the company’s continued sales boom, bringing in revenue worth over ** billion U.S. dollars in the same fiscal year. Salesforce.com, Inc. A cloud-based software company headquartered in California, Salesforce specializes in software-as-a-service (SaaS) offerings and made its name with its wide range of customer-relationship management (CRM) services. In 2019, Salesforce overtook Microsoft and became the market leader in the global public cloud SaaS market. In 2020, Salesforce had a **** percent share in the global CRM applications market, leaping ahead of Oracle and SAP. Over the past 20 years, the firm has grown into one of the largest software and programming companies, as well as one of the most valuable tech brands worldwide.

The Americas is Salesforce’s largest regional market, bringing in about ** billion U.S. dollars for the software company in its 2025 fiscal year. The overall revenue in that year reached ** billion U.S. dollars, a record high. Subscription and support is Salesforce’s most prolific business division – sales in this segment contributed ** billion U.S. dollars to its overall revenue. Salesforce: a top CRM and SaaS player A cloud-based software company known for its wide range of customer-relationship management (CRM) offerings, Salesforce is one of the largest software and programming companies worldwide. Over the years, its leading position in the CRM software market has strengthened – its market share in 2020 came to ** percent, more than four times the market presence of runner-up Microsoft. In the global public cloud SaaS market, Salesforce overtook Microsoft in 2019, and had a *** percent share in 2020. Salesforce's cloud offerings Salesforce's cloud offerings are divided into the following categories: sales, service, marketing and commerce, as well as platform and other, which includes their Customer 360 PaaS solution and integration, analytics, and productivity offerings. Services and sales are the largest segments, with each bringing in about ***** and ***** billion U.S. dollars in fiscal year 2024. Platform and other subsegments brought in over *** billion U.S. dollars in the same fiscal year, while the marketing and commerce subsegment contributed to just under **** billion U.S. dollars.

Salesforce reported 17M in Interest Income for its fiscal quarter ending in October of 2020. Data for Salesforce | CRM - Interest Income including historical, tables and charts were last updated by Trading Economics this last August in 2025.

As of its 2024 fiscal year, Salesforce.com’s largest revenue-generating service offering was its “Service cloud” which earned the company over ******billion U.S. dollars in total revenue. Other cloud services offered by the company include the Sales Cloud, Salesforce Platform, Marketing Cloud and Data. Historically, Sales Cloud has generated most of Salesforce’s revenue, but this year it generated the second most revenue out of the segment, while still generating more compared to the previous year. Salesforce.com Salesforce is a software company which focuses its business around cloud related software-as-a-service (Saas). The company has experienced rapid growth in recent years, with revenues increasing from around ****billion dollars in 2010 to ******billion in 2021. This rapid growth is spread across all of the company’s regional markets, but the Americas region remains the company’s largest, with sales of more than *****billion dollars. Software as a service (SaaS) market One of the many reasons for Salesforce's success is the rapid growth of the SaaS market itself. Bringing in less than ***billion dollars in 2010, SaaS market revenues have grown to an estimated ****billion as of 2020. The SaaS model involves the licensing of software to businesses, allowing these companies to make use of a huge range of advanced business applications without the need to host the software themselves.

According to Cognitive Market Research, the global Handyman Software market size is USD 42.1 billion in 2023 and will expand at a compound annual growth rate (CAGR) of 5.60% from 2023 to 2030.

The demand for Handyman Software is rising due to the growth in the construction sector, advancements in automation and communication technologies.
Demand for large enterprises remains higher in the Handyman Software market.
The cloud-based category held the highest Handyman Software market revenue share in 2023.
North American Handyman Software will continue to lead, whereas the Asia Pacific Handyman Software market will experience the most substantial growth until 2030.

Technological Advancements and Digitalization to Provide Viable Market Output

The Handyman Software market is propelled by rapid technological advancements and the increasing digitization of the handyman services sector. As businesses seek operational efficiency and improved customer experiences, the integration of advanced software solutions becomes imperative. Handyman software facilitates seamless scheduling, invoicing, and project management, optimizing workflows and enhancing overall productivity. The ongoing evolution of digital tools, including mobile applications and cloud-based platforms, empowers handymen to efficiently manage tasks, communicate with clients, and stay organized, driving the demand for innovative software solutions in the dynamic landscape of handyman services.

In September 2020, Salesforce acquired Vlocity, a provider of cloud-based customer engagement solutions.

(Source:www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-vlocity/)

Growing Emphasis on Customer Relationship Management (CRM) to Propel Market Growth

Customer satisfaction is paramount in the handyman services industry, and effective Customer Relationship Management (CRM) is a key driver for market growth. Handyman software platforms are increasingly incorporating robust CRM features, allowing service providers to maintain detailed customer profiles, track service histories, and personalize interactions. Enhanced CRM capabilities enable better communication, customer engagement, and loyalty, contributing to business success.

In August 2020, Oracle and Salesforce announced a strategic partnership to provide customers with a comprehensive customer experience platform.

(Source:www.salesforce.com/news/press-releases/2013/06/25/salesforce-com-and-oracle-announce-new-strategic-partnership/)

Automation and the need to reduce the time taken for tasks is driving the demand for handyman software across the globe

Market Dynamics of Handyman Software

Implementation Costs and Affordability Challenges to Restrict Market Growth

The key restraint in the Handyman Software market is the considerable upfront costs associated with implementing and integrating these solutions into existing business processes. Small and medium-sized enterprises (SMEs), in particular, may find the initial financial investment daunting, hindering their adoption of Handyman Software. The challenge lies in making these solutions more affordable and ensuring that the benefits outweigh the initial costs.

Impact of COVID–19 on the Handyman Software Market

The onset of the COVID-19 pandemic brought both challenges and opportunities for the Handyman Software market. While the initial phases witnessed disruptions due to supply chain constraints and labor shortages, the latter part of the pandemic underscored the critical role of technology in the handyman sector. With social distancing measures in place, there was an accelerated adoption of digital tools to streamline operations and facilitate remote collaboration. The pandemic served as a catalyst for businesses to prioritize efficiency, leading to increased demand for handyman software solutions that enable seamless scheduling, communication, and project management. Introduction of Handyman Software

Handyman Software is an application utilized to oversee the entire software lifecycle, featuring tools tailored for small and medium-sized enterprises. This software primarily aims to enhance productivity and minimize maintenance costs and time through features such as trouble ticket tracking, change management, and release management. Growth in the construction sector, advancements in automation and communication technologies, an...

According to Cognitive Market Research, The Global Presentation Software market size will grow at a compound annual growth rate (CAGR) of 10.80% from 2023 to 2030.

The demand for the presentation software market is rising due to awareness regarding the career prospects associated with emerging technologies such as augmented reality (AR) and virtual reality (VR).
Demand for cloud-based remains higher in the presentation software market.
The large enterprises category held the highest presentation software market revenue share in 2023.
North America will continue to lead, whereas the Asia Pacific presentation software market will experience the strongest growth until 2030.

Technological Advancements and Innovation to Provide Viable Market Output

Technological advancements and innovation significantly influence the presentation software market. As technology continues to evolve rapidly, presentation software providers are compelled to keep up with the latest trends to stay competitive. One key driver in this market is the development of AI-powered features. These features include automated design suggestions, real-time language translation, and intelligent data visualization, which enhance the overall user experience and enable users to create more engaging and effective presentations.

In August 2020, a strategic partnership was announced between Google and Salesforce with the objective of integrating their cloud-based products.This collaboration will offer fresh two-way integrations that enable users to combine context from Salesforce and Google Workspace. This includes Google Calendar, Docs, Meet, Gmail, and other features to enhance generative AI experiences across different platforms.

(Source:www.salesforce.com/news/press-releases/2023/09/12/salesforce-google-workspace-ai-partnership/#:~:text=This%20partnership%20will%20deliver%20new,generative%20AI%20experiences%20across%20platforms.)

Furthermore, the integration of virtual reality (VR) and augmented reality (AR) elements into presentation software has gained traction, providing immersive experiences for both presenters and their audiences. As these technologies mature, they are expected to have a substantial impact on the Presentation Software Market, creating new opportunities for growth and differentiation among providers.

Remote Work and Collaboration Trends to Propel Market Growth

The shift towards remote work and increased collaboration. The COVID-19 pandemic accelerated the adoption of remote work practices, driving a surge in demand for presentation software that supports virtual meetings and collaborative work. Providers have responded by enhancing features such as real-time co-editing, cloud-based storage, and integration with video conferencing platforms. These capabilities enable teams to collaborate seamlessly, regardless of their geographical locations. As remote work remains a popular trend, providers of presentation software must adjust by providing solutions that meet the changing needs of remote teams.

Growing adotion of AR and VR in Presentation

Market Dynamics of Presentation Software

Restraints Factor for the Presentation SoftwareMarket

Security and Data Privacy Concerns to Hinder Market Growth

Security and data privacy are paramount concerns for organizations, especially when dealing with sensitive or proprietary information in presentations. The storage of presentation files in the cloud and their accessibility from various devices can raise security issues if not properly managed. Data breaches, unauthorized access, or leaks of confidential information can result in significant consequences, including legal and reputational damage. As a result, businesses may hesitate to fully embrace cloud-based presentation software or may invest in additional security measures, adding to the overall cost and complexity. Presentation software providers must prioritize robust security features and compliance with data privacy regulations to alleviate these concerns and gain trust in the market.

Trends Factor for the Presentation Software Market

The evolution in 2025 will be characterized by AI-powered automation, improvements to collaboration, and immersive design.

Strong trends that are reshaping the way visual storytelling is produced and shared are driving the presentation software industry in 2025. The move is headed by AI-powered automation, which makes ...

Salesforce Commerce Cloud is the most frequently used shopsoftware in U.S. e-commerce. **% of the top 500 online shops by net sales in 2020 in the U.S., for which shopsoftware information is available and known, use Salesforce Commerce Cloud as a shopsoftware. Followed by Oracle Commerce and IBM Websphere Commerce with percentages of **% and **%. Magento and Shopify also belong to the top 5 shopsoftware in U.S. e-commerce.

In 2024, the customer data platform (CDP) industry revenue stood at an estimated *** billion U.S. dollars, up **** percent from a value of *** billion reported a year earlier. CDPs are commonly used in digital marketing. A survey found that solutions by Dynamics 365 Customer Insights and Salesforce were the most popular CDPs among marketing professionals in the United States.

This statistic shows global expenditure on the software as a service (SaaS) and the related platform as a service (PaaS) market from 2016 to 2027. In 2019, spending on Software as a Service worldwide is forecast to reach *** billion U.S. dollars.Software as a Service - additional informationTogether with Platform as a Service (PaaS) and Infrastructure as a Service (IaaS), Software as a Service (SaaS) is one of the three primary tiers of cloud computing, allowing a business to redirect resources away from IT hardware, software, and personnel expenses, and towards other needs.Under the Software-as-a-Service model, service providers sell their clients access to application software and databases. The infrastructure, platforms (operating systems), and often the details of the software are then concealed from the customer, who typically connects to the service via a client program or web browser. The customer is not responsible for maintaining any of the hardware or resources, usually paying a per-user or per-use fee. This pricing model means that costs are flexible and scalable, allowing users to be added or removed as necessary. At this time, Software as a Service generates approximately two-thirds of the revenue of the cloud computing market. While revenue growth in this area is not expected to slow greatly in the near future, the overall market share of cloud software services is expected to shrink in the face of increased cloud platform and infrastructure growth.In the Software-as-a-Service market, the largest companies are currently Salesforce, Microsoft, Adobe, SAP, Oracle, and IBM. While Salesforce is currently the largest vendor of cloud infrastructure services, the market is presently less concentrated than the cloud infrastructure segment.

The software Salesforce was the most used Customer Relationship Management (CRM) system by Italian companies according to a 2023 survey. The usage of Salesforce has increased by five percent compared to two years before, while a significant number of enterprises used an Microsoft Dynamics and other CRM systems. Salesforce global performance   Salesforce is a leading CRM vendor headquartered in San Francisco, California. The company increased its sales revenues from **** billion U.S. dollars in 2015 to over ** billion U.S. dollars in 2020. That year, Salesforce held a share of the CRM market of **** percent. Meanwhile, other players in the market like Oracle or SAP had a market share of less than **** percent each. Why using a CRM?   A CRM software is a technology for customer relationship management, often managed by the sales or marketing department of a firm. CRM tools are used to manage relationships with existing and potential customers and allow for configurable business processes and enable effective pipeline management, improve client relationships and increase productivity. According to a report, in 2020, the CRM software market revenue amounted to around ** billion dollars worldwide.

Salesforce is the leading vendor in the customer relationship management (CRM) applications market worldwide, with a market share of ** percent in 2023. The company leads the market with a big margin: next in line to Salesforce are Microsoft, SAP, and Oracle with around **** to ***** percent shares of the market. CRM global revenues on the rise Worldwide revenues from the customer relationship management (CRM) software market is expected to grow consistently over the following years and reach over ** billion U.S. dollars by 2023. CRM is the technology used to manage a company’s interaction with current and potential customers. Companies use CRM to strengthen their relationships with customers, to increase their customer retention rates and ultimately drive sales growth. Ensuring good customer experience is essential to companies, now more than ever, as it is cited by most global organizations as the key driver behind their adoption of digital transformation technologies such as CRM. Enterprise software Enterprise software refers to the software primarily used to satisfy various business needs. It helps companies meet their goals by, for example, helping them to track and improve supply chains, interact with customers, or manage resources. A wide range of applications exist under the term “enterprise software” with office suites, customer relationship management (CRM) and business intelligence (BI) being a few of them.

Microsoft was the largest software and programming company worldwide by net sales from 2017 to 2024. In the most recent year, Microsoft’s sales revenue reached *** billion U.S. dollars. Oracle and Salesforce ranked in distant second and third places, earning ** and ** billion U.S. dollars, respectively. Enterprise Software Industry In 2023, the IT spending on enterprise software amounted to *** billion U.S. dollars worldwide. The enterprise software market is the fastest-growing sector in the IT industry, in comparison to other segments such as IT services and data center systems. The market includes a wide range of applications such as human resource management (HRM), enterprise resource planning (ERP), customer relationship management (CRM), office suites, etc. However, due to the negative economic impact of the coronavirus (COVID-19) pandemic, the market witnessed a decline in 2020 but recovered quickly in 2022. Microsoft Corporation Founded in 1975 by Bill Gates and Paul Allen, Microsoft has grown into one of the most successful tech firms in the world and has experienced years of continued success. Microsoft’s core business is its productivity and business process segment, from which the company generated over *** billion U.S. dollars in its 2022 financial year. Intelligence cloud, another highly prolific segment, brought in a further *** billion U.S. dollars in that year.