In 2023, Salesforce's customer relationship management (CRM) is segmented equally among diverse professional service industries. These sectors encompass manufacturing, banking, and financial services. The Salesforce CRM product is composed of different cloud services that help customers manage contact information and support sales, marketing, and customer support.

It is estimated that the earnings before interest, tax, depreciation and amortization (EBITDA) of CRM software provider Salesforce will reach 7.43 billion U.S. dollars in 2022. This is around 1.15 billion U.S. dollars higher than the forecast EBITDA for 2021. Salesforce is one of the largest providers of cloud-based customer relationship management (CRM) systems, which are used by organizations to manage their customer data.

Salesforce, Inc. provides customer relationship management technology that brings companies and customers together worldwide. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers. The company's service offerings include Sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence, and deliver quotes, contracts, and invoices; and Service that enables companies to deliver trusted and highly personalized customer service and support at scale. Its service offerings also comprise flexible platform that enables companies of various sizes, locations, and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement. In addition, the company's service offerings include Marketing offering that enables companies to plan, personalize, and optimize one-to-one customer marketing journeys; and Commerce offering, which empowers brands to unify the customer experience across mobile, web, social, and store commerce points. Further, its service offerings comprise Tableau, an end-to-end analytics solution serving various enterprise use cases; and MuleSoft, an integration offering that allows its customers to unlock data across their enterprise. The company provides its service offering for customers in financial services, healthcare and life sciences, manufacturing, and other industries. It also offers professional services; and in-person and online courses to certify its customers and partners on architecting, administering, deploying, and developing its service offerings. The company provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

The Americas is Salesforce’s largest regional market, bringing in about ** billion U.S. dollars for the software company in its 2025 fiscal year. The overall revenue in that year reached ** billion U.S. dollars, a record high. Subscription and support is Salesforce’s most prolific business division – sales in this segment contributed ** billion U.S. dollars to its overall revenue. Salesforce: a top CRM and SaaS player A cloud-based software company known for its wide range of customer-relationship management (CRM) offerings, Salesforce is one of the largest software and programming companies worldwide. Over the years, its leading position in the CRM software market has strengthened – its market share in 2020 came to ** percent, more than four times the market presence of runner-up Microsoft. In the global public cloud SaaS market, Salesforce overtook Microsoft in 2019, and had a *** percent share in 2020. Salesforce's cloud offerings Salesforce's cloud offerings are divided into the following categories: sales, service, marketing and commerce, as well as platform and other, which includes their Customer 360 PaaS solution and integration, analytics, and productivity offerings. Services and sales are the largest segments, with each bringing in about ***** and ***** billion U.S. dollars in fiscal year 2024. Platform and other subsegments brought in over *** billion U.S. dollars in the same fiscal year, while the marketing and commerce subsegment contributed to just under **** billion U.S. dollars.

Total-Revenue Time Series for Salesforce.com Inc. Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

As of its 2024 fiscal year, Salesforce.com’s largest revenue-generating service offering was its “Service cloud” which earned the company over ******billion U.S. dollars in total revenue. Other cloud services offered by the company include the Sales Cloud, Salesforce Platform, Marketing Cloud and Data. Historically, Sales Cloud has generated most of Salesforce’s revenue, but this year it generated the second most revenue out of the segment, while still generating more compared to the previous year. Salesforce.com Salesforce is a software company which focuses its business around cloud related software-as-a-service (Saas). The company has experienced rapid growth in recent years, with revenues increasing from around ****billion dollars in 2010 to ******billion in 2021. This rapid growth is spread across all of the company’s regional markets, but the Americas region remains the company’s largest, with sales of more than *****billion dollars. Software as a service (SaaS) market One of the many reasons for Salesforce's success is the rapid growth of the SaaS market itself. Bringing in less than ***billion dollars in 2010, SaaS market revenues have grown to an estimated ****billion as of 2020. The SaaS model involves the licensing of software to businesses, allowing these companies to make use of a huge range of advanced business applications without the need to host the software themselves.

In 2023, approximately ** percent of Salesforce customer relationship management (CRM) software customers are located in the United States. Some well-known Salesforce CRM customers include Walmart Inc., UnitedHealth Group Incorporated, and McKesson Corporation. Salesforce's main services are tools for task and issue management, which also include customer tracking abilities.

Cash-and-Equivalents Time Series for Salesforce.com Inc. Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

View yearly updates and historical trends for Salesforce Inc (CRM) - Data Revenue (DISCONTINUED). from United States. Source: Fiscal.ai. Track economic da…

The Salesforce CRM document generation software was valued at USD 850 million in 2022 and will reach USD 1.95 billion by 2030, registering a CAGR of 11% for the forecast period 2023-2030. Factors Affecting Salesforce CRM Document Generation Software Market Growth

Technological advancement in salesforce CRM document generation software

The market may explore new dynamics and improve company documentation experiences by integrating cutting-edge technologies like artificial intelligence, predictive learning, and machine learning with Salesforce CRM document-generating software. According to a global survey, the market for salesforce CRM document creation software is propelled by a high rate of return on investment (ROI), lower prices, a rise in the use of web-based documents, and simple installation procedures. Businesses are also implementing Salesforce CRM document-generating tools in an effort to increase productivity and operational effectiveness. With these platforms, anyone can easily create, modify, and print specific documents to meet all their documentation needs. However, it's crucial for organizations to prioritize the protection of these documents, especially since they may contain sensitive consumer information. Fortunately, the CRM document creation software has robust security measures in place that make it challenging for unauthorized access. Additionally, different customer authorities have established compliance requirements for data safety regulations to ensure optimal protection of consumer data. All these factors are boosting the growth of the salesforce CRM document generation software market.

Increased focus on customer experience, data, and automation

With Salesforce CRM document generation, businesses can create customized documents tailored to their customer's specific needs. This improves the customer experience by providing relevant and helpful information. Additionally, the software enables businesses to collect and analyze data more effectively, leading to better decision-making regarding sales and marketing strategies. Furthermore, salesforce CRM document generation automates the document creation process, saving businesses valuable time and resources.

The Restraining Factor of Salesforce CRM Document Generation Software:

Data security and privacy concerns

The market for Salesforce CRM Document Generation Software is experiencing rapid growth, but it faces some significant obstacles that are impeding its progress. The primary restraints include concerns regarding data security and privacy, a lack of awareness among small and medium-sized enterprises, and high initial investment costs. Additionally, ensuring the quality of documents generated by the software is a major challenge.

Impact of the COVID-19 Pandemic on the Salesforce CRM Document Generation Software Market

The COVID-19 pandemic has caused significant disruption across several global markets due to restrictions on logistics and market limitations imposed by governments. However, a few markets have benefited from the pandemic's effects. The need for real-time online documentation of transactions has led to increased demand for customer data retention. The pandemic has resulted in the closure of manufacturing facilities and limited logistical operations, putting a strain on several sectors. As a result, there has been a growing demand for improved customer experience due to remote employment. Companies can use Salesforce CRM document-generating software to document client information and sales. Introduction of Salesforce CRM Document Generation Software

Many companies are switching from using Excel spreadsheets to using Customer Relationship Management (CRM) software to improve their customers' experiences. This change is happening thanks to the advancement of technology and the widespread availability of high-speed internet. As businesses become more complex, they are looking for ways to simplify their operations while still being efficient and cost-effective. One solution that has become increasingly popular is using Salesforce CRM document generation software to securely and reliably document large amounts of data. Many companies are embracing new technologies and experimenting with different components of their business, such as sales, HR, business intelligence, and operations, to find ways to function with limited resources. The company has impo...

The annual revenue of Salesforce reached **** billion U.S. dollars in its 2025 fiscal year, a record high. Subscription and support is the business segment that contributed the most to the company’s continued sales boom, bringing in revenue worth over ** billion U.S. dollars in the same fiscal year. Salesforce.com, Inc. A cloud-based software company headquartered in California, Salesforce specializes in software-as-a-service (SaaS) offerings and made its name with its wide range of customer-relationship management (CRM) services. In 2019, Salesforce overtook Microsoft and became the market leader in the global public cloud SaaS market. In 2020, Salesforce had a **** percent share in the global CRM applications market, leaping ahead of Oracle and SAP. Over the past 20 years, the firm has grown into one of the largest software and programming companies, as well as one of the most valuable tech brands worldwide.

Salesforce reported $8.44B in Debt for its fiscal quarter ending in June of 2025. Data for Salesforce | CRM - Debt including historical, tables and charts were last updated by Trading Economics this last October in 2025.

LOTSA Data

The Large-scale Open Time Series Archive (LOTSA) is a collection of open time series datasets for time series forecasting. It was collected for the purpose of pre-training Large Time Series Models. See the paper and codebase for more information.

  Citation

If you're using LOTSA data in your research or applications, please cite it using this BibTeX: BibTeX: @article{woo2024unified, title={Unified Training of Universal Time Series Forecasting Transformers}… See the full description on the dataset page: https://huggingface.co/datasets/Salesforce/lotsa_data.

Salesforce reported $97.57B in Assets for its fiscal quarter ending in June of 2025. Data for Salesforce | CRM - Assets including historical, tables and charts were last updated by Trading Economics this last October in 2025.

Salesforce stock price, live market quote, shares value, historical data, intraday chart, earnings per share and news.

Financial overview and grant giving statistics of Salesforce Com Foundation

Salesforce Services Market Outlook

The global Salesforce Services market size was valued at approximately $10.5 billion in 2023 and is projected to reach around $27.0 billion by 2032, growing at a compound annual growth rate (CAGR) of 11.1%. This impressive growth is driven by the increasing adoption of cloud-based solutions and the rising demand for customer relationship management (CRM) systems across various industries. As organizations globally seek to enhance their customer engagement and streamline business processes, the significance of Salesforce services is becoming increasingly prominent.

One of the key growth factors for the Salesforce Services market is the escalating need for digital transformation across industries. Businesses are increasingly investing in advanced IT infrastructure and CRM solutions to improve operational efficiency, customer satisfaction, and overall competitiveness. Salesforce's comprehensive suite of services, including consulting, implementation, managed services, and support, provides organizations with the tools they need to achieve these goals, thus driving market expansion.

Another major growth driver is the rapid proliferation of cloud computing. Businesses are progressively shifting from on-premises to cloud-based solutions due to their cost-effectiveness, scalability, and accessibility. Salesforce, being a leading cloud-based CRM platform, benefits significantly from this trend. The flexibility of cloud solutions enables companies of all sizes to adopt Salesforce services, further bolstering market growth. Additionally, the integration capabilities of Salesforce with other enterprise applications foster seamless business operations and data exchange, enhancing its appeal.

The growing emphasis on personalized customer experiences is also propelling the demand for Salesforce services. In a competitive market landscape, organizations are leveraging data-driven insights to tailor their offerings and interactions to individual customer preferences. Salesforce's robust analytics and artificial intelligence (AI) capabilities empower businesses to gain deep customer insights, optimize marketing strategies, and enhance customer service. This focus on personalization is expected to continue driving the adoption of Salesforce services in the coming years.

Regionally, North America holds a significant share of the Salesforce Services market due to the strong presence of large enterprises and advanced IT infrastructure. The region's early adoption of technology and continuous investment in CRM solutions contribute to its market dominance. However, Asia Pacific is anticipated to witness the highest growth rate during the forecast period. The increasing digitalization efforts, rising number of SMEs, and growing awareness of customer engagement solutions in countries like China and India are key factors fueling the market expansion in this region.

Service Type Analysis

The Salesforce Services market is segmented based on service type, which includes consulting, implementation, managed services, and support. The consulting segment comprises services that help organizations understand their specific CRM needs, develop strategies, and plan effective Salesforce implementations. This segment is crucial for companies looking to align their business goals with Salesforce’s capabilities. Consultants provide expert insights and recommendations, ensuring that the Salesforce solution is tailored to meet the unique requirements of each business. The growing complexity of CRM requirements and the need for specialized expertise are driving the demand for consulting services.

Implementation services are another critical segment, encompassing the actual deployment of Salesforce solutions within an organization. Implementation services ensure that the Salesforce platform is configured correctly, integrated with existing systems, and customized to address the specific needs of the business. This segment includes data migration, system integration, and user training. As businesses strive to leverage Salesforce to its full potential, the demand for skilled implementation partners is rising. The increasing complexity of enterprise IT environments and the need for seamless integration with other applications further drive the growth of this segment.

Managed services provide ongoing administration, monitoring, and optimization of Salesforce environments. These services are essential for organizations that lack the in-house expertise to manage and maintain their Salesforce instances. Managed services en

The revenue of Salesforce with headquarters in the United States amounted to 37.9 billion U.S. dollars in 2024. The reported fiscal year ends on January 31.Compared to the earliest depicted value from 2020 this is a total increase by approximately 16.65 billion U.S. dollars. The trend from 2020 to 2024 shows, furthermore, that this increase happened continuously.

Traffic analytics, rankings, and competitive metrics for salesforce.com as of August 2025

APIGen Function-Calling Datasets

Paper | Website | Models This repo contains 60,000 data collected by APIGen, an automated data generation pipeline designed to produce verifiable high-quality datasets for function-calling applications. Each data in our dataset is verified through three hierarchical stages: format checking, actual function executions, and semantic verification, ensuring its reliability and correctness. We conducted human evaluation over 600 sampled data points, and… See the full description on the dataset page: https://huggingface.co/datasets/Salesforce/xlam-function-calling-60k.