It is estimated that the earnings before interest, tax, depreciation and amortization (EBITDA) of CRM software provider Salesforce will reach 7.43 billion U.S. dollars in 2022. This is around 1.15 billion U.S. dollars higher than the forecast EBITDA for 2021. Salesforce is one of the largest providers of cloud-based customer relationship management (CRM) systems, which are used by organizations to manage their customer data.

Salesforce, Inc. provides customer relationship management technology that brings companies and customers together worldwide. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers. The company's service offerings include Sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence, and deliver quotes, contracts, and invoices; and Service that enables companies to deliver trusted and highly personalized customer service and support at scale. Its service offerings also comprise flexible platform that enables companies of various sizes, locations, and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement. In addition, the company's service offerings include Marketing offering that enables companies to plan, personalize, and optimize one-to-one customer marketing journeys; and Commerce offering, which empowers brands to unify the customer experience across mobile, web, social, and store commerce points. Further, its service offerings comprise Tableau, an end-to-end analytics solution serving various enterprise use cases; and MuleSoft, an integration offering that allows its customers to unlock data across their enterprise. The company provides its service offering for customers in financial services, healthcare and life sciences, manufacturing, and other industries. It also offers professional services; and in-person and online courses to certify its customers and partners on architecting, administering, deploying, and developing its service offerings. The company provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

In 2023, Salesforce's customer relationship management (CRM) is segmented equally among diverse professional service industries. These sectors encompass manufacturing, banking, and financial services. The Salesforce CRM product is composed of different cloud services that help customers manage contact information and support sales, marketing, and customer support.

Cash-and-Equivalents Time Series for Salesforce.com Inc. Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

In 2023, approximately ** percent of Salesforce customer relationship management (CRM) software customers are located in the United States. Some well-known Salesforce CRM customers include Walmart Inc., UnitedHealth Group Incorporated, and McKesson Corporation. Salesforce's main services are tools for task and issue management, which also include customer tracking abilities.

Total-Revenue Time Series for Salesforce.com Inc. Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

APIGen Function-Calling Datasets

Paper | Website | Models This repo contains 60,000 data collected by APIGen, an automated data generation pipeline designed to produce verifiable high-quality datasets for function-calling applications. Each data in our dataset is verified through three hierarchical stages: format checking, actual function executions, and semantic verification, ensuring its reliability and correctness. We conducted human evaluation over 600 sampled data points, and… See the full description on the dataset page: https://huggingface.co/datasets/Salesforce/xlam-function-calling-60k.

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LOTSA Data

The Large-scale Open Time Series Archive (LOTSA) is a collection of open time series datasets for time series forecasting. It was collected for the purpose of pre-training Large Time Series Models. See the paper and codebase for more information.

  Citation

If you're using LOTSA data in your research or applications, please cite it using this BibTeX: BibTeX: @article{woo2024unified, title={Unified Training of Universal Time Series Forecasting Transformers}… See the full description on the dataset page: https://huggingface.co/datasets/Salesforce/lotsa_data.

Salesforce spent 13.26 billion U.S. dollars on marketing and sales in the fiscal year 2025. Salesforce's marketing and sales expenditure grew rapidly over the highlighted period, increasing by almost 10 billion from 2015 to 2025.

Net-Receivables Time Series for Salesforce.com Inc. Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

DialogStudio: Unified Dialog Datasets and Instruction-Aware Models for Conversational AI

Author: Jianguo Zhang, Kun Qian Paper|Github|[GDrive] 🎉 March 18, 2024: Update for AI Agent. Check xLAM for the latest data and models relevant to AI Agent! 🎉 March 10 2024: Update for dataset viewer issues:

Please refer to https://github.com/salesforce/DialogStudio for view of each dataset, where we provide 5 converted examples along with 5 original examples under each data folder. For… See the full description on the dataset page: https://huggingface.co/datasets/Salesforce/dialogstudio.

Salesforce Backup Market Outlook

According to our latest research, the global Salesforce Backup market size reached USD 1.56 billion in 2024, reflecting robust demand across multiple verticals. The market is set to maintain a strong upward trajectory with a projected CAGR of 18.7% from 2025 to 2033, ultimately reaching a forecasted value of USD 7.58 billion by 2033. This remarkable growth is primarily driven by the increasing adoption of cloud-based CRM solutions, the growing awareness of data loss risks, and stringent compliance requirements across industries.

One of the most significant growth factors propelling the Salesforce Backup market is the exponential rise in data volumes generated by organizations leveraging Salesforce as their primary customer relationship management platform. As businesses increasingly rely on Salesforce for mission-critical operations, the risk associated with data loss, corruption, or cyberattacks has become a paramount concern. This has led to a surge in demand for robust backup and recovery solutions tailored specifically for Salesforce environments. Enterprises are now prioritizing data resilience and business continuity, recognizing that accidental deletions, malicious activities, or system failures can result in substantial financial and reputational losses. Consequently, vendors are innovating with advanced backup technologies, including automated scheduling, granular recovery, and seamless integration, to address these evolving needs.

Another key driver for the Salesforce Backup market is the tightening regulatory landscape. Organizations across sectors such as BFSI, healthcare, and government are increasingly subject to stringent data protection laws, including GDPR, HIPAA, and CCPA. These regulations mandate not only the safeguarding of sensitive data but also the ability to restore information quickly in the event of loss or breach. As a result, compliance-driven adoption of Salesforce backup solutions is on the rise, with businesses seeking tools that provide audit trails, encryption, and comprehensive reporting capabilities. The emphasis on regulatory compliance is compelling IT decision-makers to invest in third-party backup services that go beyond Salesforce’s native data protection offerings, ensuring both legal adherence and operational resilience.

The rapid shift toward remote and hybrid work models in the post-pandemic era has also significantly influenced the Salesforce Backup market. With employees accessing Salesforce from multiple locations and devices, the risks of inadvertent data loss or unauthorized access have escalated. This has underscored the importance of robust backup strategies that can accommodate distributed workforces and dynamic data environments. Cloud-based backup solutions, in particular, have gained traction due to their scalability, ease of deployment, and ability to provide real-time protection regardless of user location. Vendors are responding by enhancing their offerings with features such as continuous backup, disaster recovery, and instant restore, ensuring that organizations can maintain seamless operations in the face of unforeseen disruptions.

From a regional perspective, North America continues to dominate the Salesforce Backup market, driven by the high concentration of Salesforce users, advanced IT infrastructure, and a strong focus on data governance. However, Asia Pacific is emerging as a lucrative growth region, fueled by rapid digital transformation, expanding cloud adoption, and increasing awareness of data security best practices. Europe, with its rigorous data protection regulations, also represents a significant market, while Latin America and the Middle East & Africa are witnessing steady adoption as organizations modernize their IT ecosystems. The global nature of Salesforce deployments ensures that demand for backup solutions is rising across all geographies, with vendors tailoring their offerings to meet region-specific compliance and operational requirements.

Component Analysis

Salesforce Backup Market Outlook

According to our latest research, the Salesforce Backup market size reached USD 1.48 billion in 2024 at a robust compound annual growth rate (CAGR) of 17.2%. This dynamic sector is being propelled by increasing data protection mandates and the exponential rise in Salesforce adoption across enterprises. By 2033, the global Salesforce Backup market is forecasted to reach USD 5.01 billion, reflecting the critical need for secure, compliant, and resilient data management solutions in an evolving digital landscape. The surge in data breaches, stringent regulatory frameworks, and the growing importance of business continuity are among the key growth drivers identified in our comprehensive analysis.

One of the primary growth factors for the Salesforce Backup market is the escalating volume of enterprise data generated within Salesforce environments. Organizations are increasingly leveraging Salesforce as a core business platform, integrating it with various applications and workflows. This has led to a significant rise in the amount of sensitive and business-critical data being stored and managed within Salesforce. As a result, the risk associated with data loss, accidental deletion, or malicious attacks has become a major concern. Enterprises are recognizing the necessity of robust backup and recovery solutions to ensure uninterrupted business operations and safeguard against potential data disasters. The proliferation of remote work and the adoption of hybrid cloud strategies have further intensified the need for reliable Salesforce backup solutions, driving sustained market expansion.

Another key driver fueling the Salesforce Backup market is the increasingly complex regulatory landscape governing data protection and privacy. With regulations such as GDPR in Europe, CCPA in California, and other data sovereignty laws, organizations are under immense pressure to ensure the integrity, availability, and recoverability of their Salesforce data. Non-compliance can result in severe financial penalties and reputational damage. Consequently, businesses are investing heavily in advanced backup solutions that offer automated, policy-driven protection, granular recovery options, and robust audit trails. These capabilities not only support compliance efforts but also enhance overall data governance and risk management, positioning Salesforce backup as a strategic imperative for organizations across sectors.

The evolution of cyber threats, including ransomware and sophisticated phishing attacks, has also played a pivotal role in shaping the Salesforce Backup market. Cybercriminals are increasingly targeting CRM systems due to the wealth of valuable data they contain. A successful breach or data corruption event can have catastrophic consequences, ranging from operational disruption to financial loss and erosion of customer trust. To mitigate these risks, enterprises are prioritizing investments in comprehensive backup and disaster recovery solutions tailored specifically for Salesforce environments. The integration of AI-driven anomaly detection, immutable storage, and rapid recovery capabilities is becoming standard, further driving market growth and innovation.

From a regional perspective, North America continues to dominate the Salesforce Backup market, accounting for the largest share in 2024. This leadership is attributed to the region’s high concentration of Salesforce users, advanced IT infrastructure, and proactive regulatory environment. Europe follows closely, driven by stringent data privacy laws and a strong focus on compliance. The Asia Pacific region is witnessing the fastest growth, fueled by rapid digital transformation, increasing Salesforce adoption among SMEs, and growing awareness of data protection best practices. Latin America and the Middle East & Africa are emerging markets, with rising investments in cloud-based solutions and an expanding enterprise landscape. These regional dynamics underscore the global relevance and criticality of Salesforce backup solutions in today’s data-driven economy.

Component Analysis

The Salesforce Backup market, when segmented by component, is primarily divided into software and services. The software segment encompasses purpose-built backup applications designed to automate and streamline the process of backing up Salesforce data, metadata, and configurations. These solutions often provide features such a

The Salesforce AppExchange Tools market has emerged as a vital component within the ever-evolving landscape of customer relationship management (CRM). As organizations increasingly seek to enhance their Salesforce experience, the AppExchange serves as a dynamic marketplace offering a plethora of solutions tailored t

Salesforce Services Market Outlook

The global Salesforce Services market size was valued at approximately $10.5 billion in 2023 and is projected to reach around $27.0 billion by 2032, growing at a compound annual growth rate (CAGR) of 11.1%. This impressive growth is driven by the increasing adoption of cloud-based solutions and the rising demand for customer relationship management (CRM) systems across various industries. As organizations globally seek to enhance their customer engagement and streamline business processes, the significance of Salesforce services is becoming increasingly prominent.

One of the key growth factors for the Salesforce Services market is the escalating need for digital transformation across industries. Businesses are increasingly investing in advanced IT infrastructure and CRM solutions to improve operational efficiency, customer satisfaction, and overall competitiveness. Salesforce's comprehensive suite of services, including consulting, implementation, managed services, and support, provides organizations with the tools they need to achieve these goals, thus driving market expansion.

Another major growth driver is the rapid proliferation of cloud computing. Businesses are progressively shifting from on-premises to cloud-based solutions due to their cost-effectiveness, scalability, and accessibility. Salesforce, being a leading cloud-based CRM platform, benefits significantly from this trend. The flexibility of cloud solutions enables companies of all sizes to adopt Salesforce services, further bolstering market growth. Additionally, the integration capabilities of Salesforce with other enterprise applications foster seamless business operations and data exchange, enhancing its appeal.

The growing emphasis on personalized customer experiences is also propelling the demand for Salesforce services. In a competitive market landscape, organizations are leveraging data-driven insights to tailor their offerings and interactions to individual customer preferences. Salesforce's robust analytics and artificial intelligence (AI) capabilities empower businesses to gain deep customer insights, optimize marketing strategies, and enhance customer service. This focus on personalization is expected to continue driving the adoption of Salesforce services in the coming years.

Regionally, North America holds a significant share of the Salesforce Services market due to the strong presence of large enterprises and advanced IT infrastructure. The region's early adoption of technology and continuous investment in CRM solutions contribute to its market dominance. However, Asia Pacific is anticipated to witness the highest growth rate during the forecast period. The increasing digitalization efforts, rising number of SMEs, and growing awareness of customer engagement solutions in countries like China and India are key factors fueling the market expansion in this region.

Service Type Analysis

The Salesforce Services market is segmented based on service type, which includes consulting, implementation, managed services, and support. The consulting segment comprises services that help organizations understand their specific CRM needs, develop strategies, and plan effective Salesforce implementations. This segment is crucial for companies looking to align their business goals with Salesforce’s capabilities. Consultants provide expert insights and recommendations, ensuring that the Salesforce solution is tailored to meet the unique requirements of each business. The growing complexity of CRM requirements and the need for specialized expertise are driving the demand for consulting services.

Implementation services are another critical segment, encompassing the actual deployment of Salesforce solutions within an organization. Implementation services ensure that the Salesforce platform is configured correctly, integrated with existing systems, and customized to address the specific needs of the business. This segment includes data migration, system integration, and user training. As businesses strive to leverage Salesforce to its full potential, the demand for skilled implementation partners is rising. The increasing complexity of enterprise IT environments and the need for seamless integration with other applications further drive the growth of this segment.

Managed services provide ongoing administration, monitoring, and optimization of Salesforce environments. These services are essential for organizations that lack the in-house expertise to manage and maintain their Salesforce instances. Managed services en

The Salesforce Services market has become a pivotal segment in the evolving landscape of customer relationship management (CRM) and enterprise solutions. As businesses increasingly recognize the need to streamline operations, enhance customer engagement, and derive actionable insights from data, Salesforce's suite o

This dataset contains the predicted prices of the asset Salesforce xStock over the next 16 years. This data is calculated initially using a default 5 percent annual growth rate, and after page load, it features a sliding scale component where the user can then further adjust the growth rate to their own positive or negative projections. The maximum positive adjustable growth rate is 100 percent, and the minimum adjustable growth rate is -100 percent.

Dataset Card for HERB

  Dataset Description

HERB is a benchmark for evaluating LLM agents’ ability to perform Deep Search and Long Context Reasoning. It is generated using a synthetic data pipeline that simulates business workflows across product planning, development, and support stages, generating interconnected content with realistic noise and multi-hop questions with guaranteed ground-truth answers.

  Directory Structure

data/ ├── metadata/ │ ├──… See the full description on the dataset page: https://huggingface.co/datasets/Salesforce/HERB.

Post-training-Data-Flywheel/Salesforce-xlam-function-calling-60k dataset hosted on Hugging Face and contributed by the HF Datasets community