Among the three segments of the service sector of India, it was the ********************** segment that constituted the largest number of employees in the financial year 2023 at ***** million. Meanwhile, the other two segments' number of employees stood below ***** million. Over the previous years, employment within the service sector as a whole declined.

Retail accounted for the highest share in India's GDP at nearly 30 percent in financial year 2021 among service sectors. The retail sector was estimated to have a compound annual growth rate of 1.5 percent in fiscal year 2021. Food services and hotels expected to see a decline of nearly 30 and 43 percent respectively that year, owing to the impact of the COVID-19 pandemic.

The India Quick Service Restaurant Market is segmented by Cuisine (Bakeries, Burger, Ice Cream, Meat-based Cuisines, Pizza), by Outlet (Chained Outlets, Independent Outlets) and by Location (Leisure, Lodging, Retail, Standalone, Travel). Market Value in USD is presented. Key data points observed include the number of outlets for each foodservice channel; and, average order value in USD by foodservice channel.

India IT Industry Revenue: USD: IT Services: Domestic data was reported at 17.000 USD bn in 2019. This stayed constant from the previous number of 17.000 USD bn for 2018. India IT Industry Revenue: USD: IT Services: Domestic data is updated yearly, averaging 8.476 USD bn from Mar 2000 (Median) to 2019, with 20 observations. The data reached an all-time high of 17.000 USD bn in 2019 and a record low of 1.500 USD bn in 2000. India IT Industry Revenue: USD: IT Services: Domestic data remains active status in CEIC and is reported by National Association of Software and Service Companies. The data is categorized under Global Database’s India – Table IN.TF007: Information Technology Statistics: National Association of Software and Service Company: IT-BPM: Domestic Revenue.

The India Foodservice Market is segmented by Foodservice Type (Cafes & Bars, Cloud Kitchen, Full Service Restaurants, Quick Service Restaurants), by Outlet (Chained Outlets, Independent Outlets) and by Location (Leisure, Lodging, Retail, Standalone, Travel). Market Value in USD is presented. Key data points observed include the number of outlets for each foodservice channel; and, average order value in USD by foodservice channel.

India Software Services Export Market Report is Segmented by Activity (IT Services, Software Product Development, and More), Service Delivery Model (On-Site, Near-Shore, Offshore, and More), Client Industry (Banking and Financial Services, Retail and Consumer, and More), Client Size (Large Enterprises and Small and Medium Enterprises), and by Export Destination. The Market Forecasts are Provided in Terms of Value (USD).

India (FDI) Foreign Direct Investment: Inflow: Service Sector data was reported at 591,992.350 INR mn in 2018. This records an increase from the previous number of 374,124.600 INR mn for 2017. India (FDI) Foreign Direct Investment: Inflow: Service Sector data is updated yearly, averaging 168,723.890 INR mn from Dec 2000 (Median) to 2018, with 19 observations. The data reached an all-time high of 591,992.350 INR mn in 2018 and a record low of 1,861.500 INR mn in 2000. India (FDI) Foreign Direct Investment: Inflow: Service Sector data remains active status in CEIC and is reported by Department of Industrial Policy and Promotion. The data is categorized under Global Database’s India – Table IN.OA023: Foreign Direct Investment: Inflow: Annual: by Industry.

The India Full Service Restaurants Market is segmented by Cuisine (Asian, European, Latin American, Middle Eastern, North American), by Outlet (Chained Outlets, Independent Outlets) and by Location (Leisure, Lodging, Retail, Standalone, Travel). Market Value in USD is presented. Key data points observed include the number of outlets for each foodservice channel; and, average order value in USD by foodservice channel.

This dataset contains the details of the total number of direct employment generated by the Information Technology Software and Services Industry. Note: All Values are Approximates

Unlock data-backed intelligence on India Domestic IT & Business Services Market with size at USD 14.4 billion in 2023, featuring industry analysis and strategic insights.

By Cloud Services:Public cloud services dominate the market, driven by their cost-effectiveness and ease of adoption across various industries. Private cloud services, favored by enterprises requiring high levels of security and control, hold a significant share as well. Hybrid cloud solutions are increasingly popular as businesses look to balance the benefits of both public and private clouds, ensuring flexibility while maintaining data security. By Service Provider:The market features a mix of global giants and local players. AWS, Microsoft Azure, and Google Cloud lead the cloud services segment due to their extensive global infrastructure, wide range of services, and strong brand presence. Local providers like Tata Communications and Sify Technologies are gaining ground by offering tailored solutions that meet local compliance requirements and cater to the specific needs of Indian enterprises. By Market Structure:The market is primarily divided into colocation data centers, managed service providers. Colocation data centers dominate the market due to their ability to provide scalable, secure, and cost-effective infrastructure for enterprises. Managed service providers hold a significant share as they offer comprehensive IT solutions, including cloud management, which are crucial for businesses looking to outsource their IT operations. Cloud service providers, particularly those offering public cloud services, are also gaining traction due to the flexibility and scalability they offer to businesses of all sizes.

By Market Structure:The market is primarily divided into colocation data centers, managed service providers. Colocation data centers dominate the market due to their ability to provide scalable, secure, and cost-effective infrastructure for enterprises. Managed service providers hold a significant share as they offer comprehensive IT solutions, including cloud management, which are crucial for businesses looking to outsource their IT operations. Cloud service providers, particularly those offering public cloud services, are also gaining traction due to the flexibility and scalability they offer to businesses of all sizes. India Data Center Market Segmentation What are the Regulations and Initiatives which have Governed the Market:

India Foreign Direct Investment: Inflow: USD: Services Sector: Commodity Exchange data was reported at 1.180 USD mn in Jun 2014. This records an increase from the previous number of 0.050 USD mn for Jun 2013. India Foreign Direct Investment: Inflow: USD: Services Sector: Commodity Exchange data is updated quarterly, averaging 0.380 USD mn from Dec 2012 (Median) to Jun 2014, with 3 observations. The data reached an all-time high of 1.180 USD mn in Jun 2014 and a record low of 0.050 USD mn in Jun 2013. India Foreign Direct Investment: Inflow: USD: Services Sector: Commodity Exchange data remains active status in CEIC and is reported by Department of Industrial Policy and Promotion. The data is categorized under India Premium Database’s Investment – Table IN.OA007: Foreign Direct Investment Inflow: by Industry: USD.

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India IT and BPO Services Market Size 2025-2029

The India IT and BPO services market size is forecast to increase by USD 214.8 billion, at a CAGR of 12.3% between 2024 and 2029.

The IT and BPO Services Market in India is segmented by end-user (finance, insurance, telecom, healthcare, others), type (export, domestic), product (IT services, BPM, software and research and development), outsourcing type (onshore, offshore, nearshore), deployment (on-premise, cloud), and geography (India). This segmentation reflects the market's robust growth, driven by strong demand for IT services and BPM in finance and healthcare sectors, significant export-oriented offshore outsourcing, and increasing adoption of cloud-based solutions across India.
The IT and BPO market in India is experiencing significant growth, driven by several key factors. One major trend is the increasing cost pressure for businesses to maintain their in-house IT systems. This has led to a rise in the adoption of IT and business process outsourcing as a cost-effective alternative. Another trend is the growing preference for application outsourcing, which enables companies to focus on their core competencies while outsourcing non-core functions.
However, effective communication between clients and companies remains a challenge. Despite this, the benefits of IT services and BPO services, such as cost savings, improved efficiency, and access to skilled resources, continue to attract businesses in various industries. As the market continues to evolve, it is essential for organizations to carefully evaluate their outsourcing strategies to maximize the value they derive from these services.

What will be the Size of the Market During the Forecast Period?

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The market continues to evolve, driven by the increasing adoption of artificial intelligence (AI) and the need for niche BPO services among businesses. Skilled labor, incentives such as tax breaks, and macroeconomic factors are key market dynamics. B2G, B2B, and B2C enterprises are increasingly turning to BPO services for technology spending optimization, particularly in areas like payroll, accounting, telemarketing, data processing, forms processing, running support, troubleshooting, problem resolution, software, hardware, peripherals, and up-selling. The ITES industry offers both horizontal services, catering to multiple industries, and vertical-specific services, addressing unique business requirements. AI technologies are transforming BPO services, enabling automation and improving efficiency, while internal resources and core competency remain crucial considerations for businesses.

How is this market segmented and which is the largest segment?

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

End-user

  Finance
  Insurance
  Telecom
  Healthcare
  Others


Type

  Export
  Domestic


Product

  IT services
  BPM
  Software and research and development


Outsourcing Type

  Onshore
  Offshore
  Nearshore


Deployment

  On premise
  Cloud


Geography

  India

By End-user Insights

The finance segment is estimated to witness significant growth during the forecast period. The market, particularly in the finance sector, experiences significant growth due to the increasing number of banking and financial institutions. These organizations rely on IT services for managed IT infrastructure management and BPO services for customer support and sales, enabling them to concentrate on their core operations. Global finance institutions increasingly depend on India for their IT and BPO requirements, contributing to the market's expansion. Key areas of focus include data security, ERP systems, personalized services, data processing, forms processing, running support, troubleshooting, and problem resolution. The market's growth is driven by the need for efficient and cost-effective services, ensuring data security, and addressing attrition rates within the ITES industry.

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India IT and BPO Services Market Dynamics

The India IT BPO services market is experiencing significant growth, driven by increasing demand for IT outsourcing India and comprehensive BPO services India. Businesses are prioritizing Digital Transformation India, leveraging advanced technologies like AI in Indian BPO and Cloud computing India to achieve operational excellence. The focus remains on delivering cost-effective BPO solutions India while addressing specific industry needs, particularly in Healthcare BPO India. Ensuring robust Cybersecurity India IT services is paramount. The strength of the Indian IT talent pool continues to be a

The service sectors in India had an estimated growth rate of nearly seven percent in financial year 2020, marking a decrease of 0.7 percent in growth compared to the previous year. Services included trade, hospitality, transport and communication services; finance, real estate, and public administration. These sectors combined, made up a share of nearly 55 percent of gross value added across the county in fiscal year 2019.

The India Location-Based Services Market report segments the industry into By Component (Hardware, Software, Services), By Location (Indoor, Outdoor), By Application (Mapping and Navigation, Business Intelligence and Analytics, Location-based Advertising, Social Networking and Entertainment, and more), and By End-User (Transportation and Logistics, IT and Telecom, Healthcare, Government, BFSI, Hospitality, and more).

Employment in services (% of total employment) (modeled ILO estimate) in India was reported at 31.46 % in 2023, according to the World Bank collection of development indicators, compiled from officially recognized sources. India - Employment in services (% of total employment) - actual values, historical data, forecasts and projections were sourced from the World Bank on July of 2025.

India IT Services Market was valued at USD 25.59 Billion in 2024 and is expected to reach USD 51.05 Billion by 2030 with a CAGR of 12.03% during the forecast period.

In 2014, restaurants in the food service industry in India had a market value of about 152 billion U.S. dollars. The market value was estimated to consistently increase throughout the years.

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India Facility Management Services Market Size 2025-2029

The facility management services market in India size is forecast to increase by USD 31.5 billion at a CAGR of 20.5% between 2024 and 2029.

The facility management services market is experiencing significant growth due to several key factors. One of the primary drivers is the increasing trend toward outsourcing building management tasks to specialized service providers. This allows businesses and organizations to focus on their core competencies while ensuring the effective and efficient management of their facilities. Another significant trend is the impact of technology on managing building facilities. The adoption of advanced technologies such as the Internet of Things (IoT), automation, and artificial intelligence (AI) is transforming the way facilities are managed, leading to improved operational efficiency and enhanced occupant comfort.
However, regulatory and compliance issues continue to pose challenges for the market. With increasing regulations and standards for building safety, energy efficiency, and sustainability, facility management companies must stay abreast of the latest regulations and ensure compliance to maintaIn their competitive edge. In summary, the facility management services market is driven by the rising levels of outsourcing, the impact of technology, and the challenges posed by regulatory and compliance issues.

What will be the Size of the market During the Forecast Period?

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The facility management services market encompasses a range of offerings that support the entire product life cycle, from design and servicing to maintenance and final product delivery. Manufacturing processes increasingly rely on digital manufacturing technologies, necessitating effective facility management to optimize production lines and ensure customer satisfaction. Product managers require seamless value chain management to navigate the complexities of sourcing, engineering design, and service life.
Moreover, the integration of smart factory concepts, digital transformation, and real-time feedback from smart machines and sensors has revolutionized operations technology and information technology. This digital shift enables efficient resource allocation and product innovation, while maintaining high levels of customer satisfaction. Facility management services play a pivotal role in implementing and managing these advanced technologies, ensuring the smooth operation of manufacturing processes and the longevity of production tools and equipment.

How is this market segmented and which is the largest segment?

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Service

  Soft services
  Hard services


End-user

  IIBB
  Manufacturing
  Infrastructure
  Healthcare
  Others


Type

  Fixed-term
  On-demand


Geography

  India

By Service Insights

The soft services segment is estimated to witness significant growth during the forecast period.

The market is predominantly driven by the soft services segment due to its cost-effectiveness and minimal technical expertise requirements. Soft services encompass housekeeping, transportation, catering, and security. Housekeeping ensures cleanliness and hygiene through cleaning services. Transportation includes fleet management and goods delivery. Catering provides food facilities for employees, visitors, and special occasions. Security offers surveillance, alarms, and guarding facilities. These services are expected to witness significant demand due to increasing focus on maintaining a clean and secure work environment, enhancing employee productivity, and ensuring customer satisfaction.

Additionally, digital tools and technologies are revolutionizing facility management by enabling real-time manufacturing visibility, optimizing processes, and reducing costs. Digital manufacturing technologies, such as 3D modelling software, simulation, and cloud-based manufacturing, streamline processes and facilitate faster decision-making. This digital transformation is essential for enhancing performance, reducing resources, and decreasing inventories while maintaining product quality. Furthermore, value chain management, smart factories, and smart machines are critical components of modern manufacturing, requiring effective facility management services to ensure optimal process execution and critical decision-making.

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Market Dynamics

Our India Facility Management Services Market researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their mar