Records from operating a customer call center or service center providing services to the public. Services may address a wide variety of topics such as understanding agency mission-specific functions or how to resolve technical difficulties with external-facing systems or programs. Includes:rn- incoming requests and responsesrn- trouble tickets and tracking logs rn- recordings of call center phone conversations with customers used for quality control and customer service trainingrn- system data, including customer ticket numbers and visit tracking rn- evaluations and feedback about customer servicesrn- information about customer services, such as “Frequently Asked Questions” (FAQs) and user guidesrn- reports generated from customer management datarn- complaints and commendation records; customer feedback and satisfaction surveys, including survey instruments, data, background materials, and reports.

Contains data on Community Services Statistics for May 2025 and a provisional data file for June 2025 (note this is intended as an early view until providers submit a refresh of their data).

This statistic shows the share of customers in the U.S. and worldwide by if they have ever stopped doing business with a brand due to a poor customer service experience in 2018. During the survey, 62 percent of respondents from the United States stated that they have stopped doing business with a brand due to a poor customer service experience.

The dataset provides information on number of cases served, number of satisfactorily closed cases and number of unsatisfactorily closed cases under Community Services Orders Scheme

In 2022, the communication channel that was considered to be the easiest to use in customer service in the United States was a ******************. ** percent of respondents chose this as their answer, whereas only ** percent stated a live video chat was the easiest communication channel to use.

The global Security as a Service (SECaaS) market was valued approximately ****** billion U.S. dollars in 2022 and expected to exceed ** billion U.S. dollars in 2023. The SECaaS market is forecast to continue growing throughout the coming years and projected to reach more than ** billion U.S. dollars by 2032. As businesses continuously migrate their data to the cloud and improve their information technology infrastructure, the related threats to their data also increase. For this reason, security solutions are high in demand to ensure data security.

Community Services Statistics, October 2023 This is a monthly report on publicly funded community services for people of all ages using data from the Community Services Data Set (CSDS) reported in England for October 2023. It has been developed to help achieve better outcomes and provide data that will be used to commission services in a way that improves health, reduces inequalities, and supports service improvement and clinical quality. These statistics are classified as experimental and should be used with caution. Experimental statistics are new official statistics undergoing evaluation. More information about experimental statistics can be found on the UK Statistics Authority website (linked at the bottom of this page). A provisional data file for November 2023 is now included in this publication. Please note this is intended as an early view until providers submit a refresh of their data, which will be published next month.

This dataset contains information about the use of the governmental electronic notification service MNotify for the year 2023. The data shall include the total number of notifications sent and their distribution across different communication channels.

Annual workforce population statistics on the federal public service from March 2010 to March 2024 which includes the core public administration and separate agencies. The datasets included are: - Population of the federal public service - by department or agency - and by tenure - and by province or territory of work - and by age band - and average age - and by executive level - and by first official language - and by sex - by province or territory of work and tenure - by province or territory of work - in the National Capital Region - by tenure - by first official language - by age band

Market Size statistics on the Financial Data Service Providers industry in the US

Introduction

California Health and Human Services (CalHHS) single and multi-program participation counts with demographics by year and geography, both the Annual (cumulative) and July (point in time) files. The data dictionary for each file is loaded as a resource within the CSV preview page.

Background

The CalHHS Program Data and Dashboard contain participation data related to seven California Health & Human Services agency programs: CalWORKs, CalFresh, In-Home Supportive Services, Foster Care, Medi-Cal (California Medicaid), Women, Infants, & Children, and Developmental Services. Users are able to view these data at the county level or by legislative district level (U.S. Congress, State Assembly, State Senate). Statistics on persons served, persons per case, average grant amount, and basic demographics are presented in both tabular spreadsheets and customizable visualizations by program. In addition to presenting statistics for each program separately, the dashboard also provides data on the number of individuals participating in more than one program at the same time in a given district or county.

Methodology

The Children's Data Network has prepared a methodology document for the process involved in creating this data. If you would like to review the methodology used, please click the link below to visit the CalHHS Records Reconciliation Methodology. https://data.chhs.ca.gov/pages/calhhs-program-counts-methodology

110 Annual comprehensive counter service statistics table

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

Statistics relating to HMRC's Business Payment Support Service which provides 'Time to Pay' arrangements to businesses and individuals experiencing difficulties in paying the tax due in full and on time.

Source agency: HM Revenue and Customs

Designation: Official Statistics not designated as National Statistics

Language: English

Alternative title: BPSS

Due to the coronavirus illness (COVID-19) disruption, it would seem that this is now starting to affect the quality and coverage of some of our statistics, such as an increase in non-submissions for some datasets. We are also starting to see some different patterns in the submitted data. For example, fewer patients are being admitted to and discharged from hospital. Therefore, data should be interpreted with care over the COVID-19 period. This is a monthly report on publicly funded community services for people of all ages using data from the Community Services Data Set (CSDS) reported in England for November 2020. It has been developed to help achieve better outcomes and provide data that will be used to commission services in a way that improves health, reduces inequalities, and supports service improvement and clinical quality. This is the fifth report from the new version of the dataset, CSDS v1.5. As an uplift from v1.0, the v1.5 dataset collects additional data on a person’s care plan details, employment status and social & personal circumstances. These statistics are classified as experimental and should be used with caution. Experimental statistics are new official statistics undergoing evaluation. More information about experimental statistics can be found on the UK Statistics Authority website.

The summary statistics by North American Industry Classification System (NAICS) which include: operating revenue (dollars x 1,000,000), operating expenses (dollars x 1,000,000), salaries wages and benefits (dollars x 1,000,000), and operating profit margin (by percent), of automotive repair and maintenance (NAICS 8111), annual, for five years of data.