In financial year 2023, the operating revenue of Singapore Telecommunications (Singtel) Limited amounted to 14.62 billion Singapore dollars, a slight decrease compared to previous year. Singtel is one of the largest telecom operators in Singapore.

As of the first quarter of 2021, Singtel had the highest mobile revenue in Singapore at 271 million Singapore dollars. Mobile revenues declined sharply from the fourth quarter of 2019 and have been stabilizing since the second half of 2020.

This statistic displays the share of the mobile revenue market in Singapore as of 2019. As of this date, Singtel accounted for ** percent of the mobile revenue market in Singapore, whereas StarHub accounted for around ** percent.

The Wired Telecommunications Network Operation industry has faced challenging operating conditions recently amid intensified external competition from wireless telecommunications network services. More and more consumers have become reliant on smartphones with wireless network services to enjoy communications, including calls via Voice over Internet Protocol (VoIP) services like WhatsApp and Skype. Growth in the number of businesses, along with customers like governments and businesses that value reliable networks, has supported industry revenue. Overall, revenue is expected to have fallen at an annualised 5.1% over the five years through 2024-25, to $9.9 billion. This includes an anticipated drop of 4.1% in 2024-25. Fixed-line services attracted businesses and household consumers amid pandemic restrictions and growing work-from-home arrangements, which recovered this industry’s revenue in 2019-20. Still, wired telecommunications network operators have faced reduced sales as consumers’ preferences have shifted towards wireless network services. Energy and material costs have climbed over the past few years, following inflation due to global supply chain disruptions since 2020-21. Wired telecommunications network operators have been able to pass on inflated costs to downstream markets, which has elevated the industry’s profitability. However, consumers and businesses are shifting towards broadband services, which has expanded the data services segment’s revenue share in recent years. Intense competition from wireless network services will continue challenging the industry. With internet and wireless capabilities set to grow in the coming years, household consumers may terminate fixed-line subscriptions. The ongoing upgrade of 5G networks will boost mobile broadband speed and latency, expanding wireless VoIP services. Revenue is forecast to climb at an annualised 1.0% over the five years through 2029-30, to $10.4 billion. With the NBN rollout completed, the industry may see some stability, as wholesale demand for broadband services potentially climbs over the long term. Continuous growth in the number of businesses and households is set to expand business opportunities, which is set to boost sales revenue.