During a 2021 survey carried out among small businesses in the United States, ** percent of respondents stated that they paid for digital advertising. The average spending amounted to***4 U.S. dollars monthly, and ** percent were planning to keep or increase it over the following 12 months.

In 2021, small businesses are forecast to spend approximately *** billion U.S. dollars on IT services. In contrast, medium-sized businesses are forecast to spend around *** billion U.S. dollars on IT services that year. Medium-sized businesses are more likely to make long-term investments, whereas small businesses spend to meet short-term requirements.

Small Business Market size was valued at USD 1901 Billion in 2023 and is projected to reach USD 3305 Billion by 2031, growing at a CAGR of 8.6% during the forecast period 2024-2031.

Global Small Business Market Drivers

The market drivers for the Small Business Market can be influenced by various factors. These may include:

Digital Transformation: Small businesses are increasingly adopting digital tools and technologies to streamline operations, enhance customer engagement, and gain a competitive edge. Cloud computing, e-commerce platforms, CRM systems, and digital marketing are among the key technologies that small businesses are leveraging to scale and improve efficiency. This digital shift has been accelerated by the COVID-19 pandemic, which underscored the necessity of having an online presence and digital infrastructure. Access to Capital: Small business financing is becoming more accessible, with the rise of alternative lending platforms, microloans, and crowdfunding. Traditional banks are also adapting by offering more flexible loan products tailored to small businesses. Government initiatives and grants aimed at stimulating economic recovery post-pandemic have provided additional sources of funds, empowering small business growth and expansion. Remote Work and Flexibility: The trend toward remote work has opened new possibilities for small businesses to tap into talent pools beyond their geographic confines. This flexibility not only helps in cutting operational costs related to office space but also attracts a diverse workforce. Hybrid and remote working models have forced small businesses to adopt agile practices and invest in collaboration tools and cybersecurity measures. Consumer Preference for Local and Niche Products: There is a growing consumer trend favoring local, unique, and ethically sourced products. Small businesses have capitalized on this by offering personalized and authentic customer experiences that big corporations can’t easily replicate. Emphasizing local origins and sustainability often resonates well, driving customer loyalty and repeat business. Regulatory Changes: Changes in regulatory landscapes, including tax reforms, labor laws, and trade policies, can significantly impact small businesses. For instance, the recent shifts towards more favorable tax regulations for small and medium enterprises (SMEs) can ease financial burdens and encourage entrepreneurship. Compliance with new standards also drives innovation as small businesses adapt and optimize their operations. Technological Integration and Automation: The integration of AI and automation in small business operations is on the rise. These technologies help in optimizing supply chains, enhancing customer service with chatbots, and driving data-driven decision-making processes. Automation tools that manage inventory, customer relationships, and financial transactions reduce manual workloads and improve efficiency. Economic Recovery and Consumer Spending: The post-pandemic economic recovery has generally boosted consumer confidence and spending, which in turn benefits small businesses. Government stimulus packages and economic incentives have further stimulated spending and investment in the SME sector, leading to growth opportunities and market expansion. E-commerce Growth: The massive shift towards online shopping has opened up new sales channels for small businesses. E-commerce platforms like Shopify, Etsy, and Amazon make it easier for small businesses to reach a global audience. Additionally, advancements in payment gateways, logistics, and delivery services support small businesses in managing and fulfilling online orders seamlessly. Business Support Ecosystems: There is an expanding ecosystem of incubators, accelerators, mentoring programs, and business networks that offer crucial support to small businesses. These platforms provide funding, advocacy, mentorship, and educational resources, creating a robust support system that helps small businesses thrive and scale. Sustainability and Green Practices: Growing awareness and concern for the environment have led small businesses to adopt sustainable and eco-friendly practices. Whether it’s reducing carbon footprints, utilizing renewable energy, or offering green products and services, these practices appeal to environmentally conscious consumers and can lead to cost savings and enhanced brand reputation.

This table includes total expenses, cost of sales (direct expenses), wages and benefits, purchases, materials and sub-contracts, opening inventory, closing inventory, operating expenses (indirect expenses), labour and commissions, amortization and depletion, repairs and maintenance, utilities and telephone and telecommunication, rent, interest and bank charges, advertising and promotion, delivery and shipping and warehouse, insurance, other indirect expenses, net profit or loss. All incorporation statuses. Values are averages in current dollars unless otherwise stated.

The State Small Business Credit Initiative (SSBCI)Transactions Dataset is a set of files reporting transaction level data for all transactions conducted through the SSBCI program from inception in 2011 through December 31, 2016. This dataset categorizes transactions by program type, according to the five approved SSBCI programs: Capital Access Programs, Collateral Support Programs, Loan Guarantee Programs, Loan Participation Programs, and Venture Capital Programs. The transaction level data was reported to Treasury by Participating States on an annual basis, as required by the Allocation Agreements. Participating States included all 50 states, the District of Columbia, American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands. The data fields provided here include the total financing amount, the amount of federal dollars expended, the date of the transaction, and the industry, zip code, and FTEs of the business receiving financing at the point of transaction, among other fields. The data files are available for public use. This dataset provides quantitative information that can be used for analysis of federal expenditure in supporting small business and economic development in identifying how and where federal financing was used.

Small Business Sentiment in the United States increased to 51.67 in February from 49.03 in January of 2015. This dataset provides the latest reported value for - US Small Business Health Index - plus previous releases, historical high and low, short-term forecast and long-term prediction, economic calendar, survey consensus and news.

SBOI: sa: CO: Amount of Expenditure (AE): $1 to $999 data was reported at 1.000 % in Mar 2025. This records a decrease from the previous number of 2.000 % for Feb 2025. SBOI: sa: CO: Amount of Expenditure (AE): $1 to $999 data is updated monthly, averaging 2.000 % from Jan 2014 (Median) to Mar 2025, with 131 observations. The data reached an all-time high of 4.000 % in Dec 2019 and a record low of 1.000 % in Mar 2025. SBOI: sa: CO: Amount of Expenditure (AE): $1 to $999 data remains active status in CEIC and is reported by National Federation of Independent Business. The data is categorized under Global Database’s United States – Table US.S042: NFIB Index of Small Business Optimism. [COVID-19-IMPACT]

During a July 2021 survey, 21.3 percent of surveyed small businesses in the United States claimed that, since March 13 2020, they had postponed planned capital expenditures due to the COVID-19 pandemic. In comparison, only 3.5 percent of respondents said that they had increased planned business expenditures during the pandemic..

United States SBP: OS: Business Travel Expenditure in the Next 6 Mos: Yes data was reported at 21.900 % in 11 Apr 2022. This records an increase from the previous number of 20.300 % for 04 Apr 2022. United States SBP: OS: Business Travel Expenditure in the Next 6 Mos: Yes data is updated weekly, averaging 19.100 % from Feb 2021 (Median) to 11 Apr 2022, with 45 observations. The data reached an all-time high of 22.200 % in 14 Mar 2022 and a record low of 13.400 % in 15 Feb 2021. United States SBP: OS: Business Travel Expenditure in the Next 6 Mos: Yes data remains active status in CEIC and is reported by U.S. Census Bureau. The data is categorized under Global Database’s United States – Table US.S045: Small Business Pulse Survey: by Sector: Weekly. Beg Monday (Discontinued).

This table includes percent of profitable businesses; total revenue, total expenses, and net profit (profitable businesses); total revenue, total expenses, and net loss (non-profitable businesses). All businesses only. Values are averages in current dollars unless otherwise stated.

The Second Generation Office Supplies (OS2) Savings and Small Business Dashboard is a graphical depiction of OS2 spend, savings and small business utilization, further highlighting FSSI OS2’s accomplishments on behalf of small businesses, veterans, and the taxpayer. Its easy to use, and provides filters for users to focus on geographical, government agency, small or large business, and SDVOSB specifics.

United States SB: AR: Outlook: FN: Make Capital Expenditure data was reported at 17.900 % in 11 Apr 2022. This records an increase from the previous number of 15.700 % for 04 Apr 2022. United States SB: AR: Outlook: FN: Make Capital Expenditure data is updated weekly, averaging 14.300 % from Feb 2021 (Median) to 11 Apr 2022, with 45 observations. The data reached an all-time high of 22.200 % in 15 Nov 2021 and a record low of 8.200 % in 21 Feb 2022. United States SB: AR: Outlook: FN: Make Capital Expenditure data remains active status in CEIC and is reported by U.S. Census Bureau. The data is categorized under Global Database’s United States – Table US.S051: Small Business Pulse Survey: by State: South Region: Weekly, Beg Monday (Discontinued).

NFIB Business Optimism Index in the United States decreased to 98.60 points in June from 98.80 points in May of 2025. This dataset provides - United States Nfib Business Optimism Index - actual values, historical data, forecast, chart, statistics, economic calendar and news.

SMBs IT Spending Market Outlook

The global SMBs IT spending market size has been witnessing significant growth, with a robust compound annual growth rate (CAGR) projected at 9.3% from 2024 to 2032. In 2023, the market was valued at approximately USD 465 billion, and it is anticipated to reach around USD 982 billion by 2032. This growth is largely driven by the increasing digital transformation among small and medium-sized businesses (SMBs) across various sectors, as these enterprises strive to enhance operational efficiency, improve customer engagement, and better compete in the evolving digital economy.

The burgeoning demand for digital solutions and IT infrastructure in SMBs is a key growth factor for this market. As SMBs continue to expand and evolve, their reliance on IT infrastructure and software solutions is growing. The need for efficient IT systems to manage everything from customer relationships to supply chains has never been more critical. Technologies such as cloud computing, artificial intelligence, and big data analytics are no longer exclusive to large enterprises. SMBs are increasingly investing in these technologies to streamline their operations, reduce costs, and foster innovation. Moreover, the COVID-19 pandemic has accelerated digital adoption, as businesses worldwide were forced to adapt to remote work, driving further IT spending.

Another significant driver for the SMBs IT spending market is the increasing accessibility and affordability of advanced IT solutions. This has opened doors for smaller firms to leverage technologies that were once considered too complex or expensive. As technology providers continue to tailor their solutions specifically for SMBs, offering scalable, flexible, and cost-effective options, the adoption rate is expected to rise. Programs and initiatives from governments and tech companies that support digital transformation in SMBs are also playing a crucial role. These efforts are providing SMBs with the resources and knowledge needed to implement IT solutions effectively, ensuring they can keep pace with larger competitors in the digital age.

Furthermore, the shift towards cloud-based solutions is another pivotal growth factor. Cloud computing offers SMBs the flexibility to scale their operations and only pay for the resources they use. This scalability is particularly appealing to SMBs, which often face fluctuating demands and limited IT budgets. The adoption of cloud services enables these businesses to access enterprise-grade technology without the upfront costs associated with traditional IT infrastructure. Additionally, cloud solutions offer enhanced security and data protection, features that are increasingly important as cybersecurity threats continue to grow. As a result, more SMBs are opting for cloud-based alternatives to streamline operations and bolster their IT capabilities.

IT Spending among SMBs is not just about acquiring the latest technologies, but also about strategically aligning these investments with business goals. As SMBs navigate the complexities of digital transformation, they are increasingly focusing on IT spending that drives operational efficiency and competitive advantage. This involves a careful assessment of technology needs, budget constraints, and potential return on investment. By prioritizing IT spending on solutions that enhance productivity, improve customer experiences, and support business growth, SMBs can effectively leverage technology to achieve their strategic objectives. The role of IT spending is thus evolving from a cost center to a critical enabler of business success in the digital age.

Regionally, North America has been a leader in SMB IT spending, driven by high technology adoption rates and a well-established IT infrastructure. This region benefits from a strong technology ecosystem comprising numerous IT solution providers, startups, and a high number of SMBs eager to adopt digital solutions. However, Asia Pacific is projected to exhibit the most rapid growth in the coming years, supported by a burgeoning number of startups and small businesses, as well as favorable government policies promoting digitalization. Europe, with its mature market, continues to invest in advanced IT solutions to maintain its competitive edge, while Latin America and the Middle East & Africa are gradually increasing their IT investments as access to technology improves.

Component Analysis

In the SMBs IT spending market, the component segment is divided into hardware, softw

This interactive series of charts and maps was developed to track Philadelphia's progress toward recoving from the COVID-19 pandemic though business activity metrics. The dashboard is updated on an ongoing basis and covers data from March 2020 to the present. The interactive application includes eleven thematic areas: Delinquency on Bills Financial Stability Balance of Credit Accounts Work Locations by Sector Bankruptcy Filings Jobs by Sector Jobs by Establishment Size Wages by Sector Consumer Spending at Small Businesses Pre-pandemic City and Zip Area Profiles Pre-pandemic Business Owner Profiles The data can be filtered based on industry, location, size, and gender.

United States SBP: TW: Business Travel Expenditure in the Next 6 Mos: N/A data was reported at 28.700 % in 11 Apr 2022. This records a decrease from the previous number of 30.200 % for 04 Apr 2022. United States SBP: TW: Business Travel Expenditure in the Next 6 Mos: N/A data is updated weekly, averaging 31.600 % from Feb 2021 (Median) to 11 Apr 2022, with 45 observations. The data reached an all-time high of 37.000 % in 13 Dec 2021 and a record low of 27.900 % in 06 Sep 2021. United States SBP: TW: Business Travel Expenditure in the Next 6 Mos: N/A data remains active status in CEIC and is reported by U.S. Census Bureau. The data is categorized under Global Database’s United States – Table US.S045: Small Business Pulse Survey: by Sector: Weekly. Beg Monday (Discontinued).

United States SBP: MG: Business Travel Expenditure in the Next 6 Mos: No data was reported at 26.300 % in 11 Apr 2022. This records a decrease from the previous number of 36.700 % for 28 Mar 2022. United States SBP: MG: Business Travel Expenditure in the Next 6 Mos: No data is updated weekly, averaging 28.000 % from Feb 2021 (Median) to 11 Apr 2022, with 35 observations. The data reached an all-time high of 58.800 % in 22 Nov 2021 and a record low of 12.200 % in 31 May 2021. United States SBP: MG: Business Travel Expenditure in the Next 6 Mos: No data remains active status in CEIC and is reported by U.S. Census Bureau. The data is categorized under Global Database’s United States – Table US.S045: Small Business Pulse Survey: by Sector: Weekly. Beg Monday (Discontinued).

The Small Business Improvement Fund (SBIF) program uses Tax Increment Financing (TIF) revenues to help owners of commercial and industrial properties within specific TIF districts to repair or remodel their facilities for their own business or on behalf of tenants. Spending is counted in the month in which the project was completed.

Software for Small Business Solutions Market Outlook

The global market size for Software for Small Business Solutions was valued at approximately USD 38 billion in 2023 and is projected to reach around USD 76 billion by 2032, growing at a CAGR of 8.3% during this period. The significant growth in this market can be attributed to the increasing digitization of business operations, the rising need for efficient management solutions, and the expanding adoption of cloud-based services by small and medium enterprises (SMEs). As small businesses seek to enhance their operational efficiency and competitiveness, the demand for specialized software solutions continues to surge.

One of the primary growth factors driving the Software for Small Business Solutions market is the burgeoning adoption of cloud technology. Cloud-based solutions offer scalability, cost-efficiency, and accessibility, which are crucial for small businesses with limited resources. The ability to access software applications from anywhere with an internet connection allows small businesses to operate more flexibly and respond swiftly to market changes. Additionally, the subscription-based pricing model of cloud services proves to be financially viable for small enterprises, eliminating the need for significant upfront investments in IT infrastructure.

Another pivotal growth factor is the increasing inclination towards digital transformation among small businesses. As the global business environment becomes more competitive, small enterprises are compelled to adopt advanced technologies to streamline their operations, optimize resource utilization, and enhance customer engagement. Software solutions tailored for small businesses, such as accounting, customer relationship management (CRM), and project management software, provide vital tools to facilitate these transformations. By leveraging these solutions, small businesses can achieve greater productivity, improved financial management, and better customer insights.

The rise of e-commerce and the changing consumer behavior patterns further fuel the market's growth. Small businesses are increasingly recognizing the importance of having an online presence to reach a broader customer base. Software solutions that support e-commerce operations, including inventory management, sales tracking, and customer service, are in high demand. Additionally, the growing adoption of mobile devices and the proliferation of digital payment methods are contributing to the need for integrated software solutions that can support multi-channel sales and enhance customer experience.

From a regional perspective, North America currently holds the largest market share for Software for Small Business Solutions, driven by the advanced technological infrastructure and the high concentration of small businesses in the region. However, Asia Pacific is expected to witness the highest growth rate during the forecast period. The rapid economic development, increasing digital literacy, and supportive government initiatives to promote SME growth in countries like China and India are key factors propelling the market in this region. Europe also presents significant opportunities, with many small businesses in the region adopting digital tools to navigate economic uncertainties and enhance operational efficiency.

Type Analysis

When analyzing the market by type, Accounting Software emerges as one of the most critical segments for small businesses. Effective financial management is essential for any business's success, and accounting software offers a comprehensive suite of tools for managing accounts, tracking expenses, invoicing, and ensuring compliance with tax regulations. Small businesses benefit significantly from automated accounting processes, which reduce the likelihood of human error and free up valuable time for business owners to focus on strategic activities. Additionally, the integration of accounting software with other business systems enhances the overall efficiency and accuracy of financial data management.

Customer Relationship Management (CRM) Software is another vital segment within the small business solutions market. CRM software helps businesses manage their interactions with current and potential customers, streamlining processes such as sales, marketing, and customer service. For small businesses, maintaining strong customer relationships is crucial for growth and sustainability. CRM solutions enable businesses to gain deeper insights into customer preferences, personalize communication, and improve customer satisfaction and retention rates. The increasing e

The historical tables present the CSBFP statistical information on the loans and claims since April 1, 1999. Loans and claims are shown by province and territory, size of loans, asset type, industry sector, age of business, business size, type of borrower and type of operation. A summary of all financial activities per fiscal year as well as revenues and expenses are also available.