In 2021, the global social media analytics market was valued at roughly ***** billion U.S. dollars. It was expected to grow to *** billion in 2022 and surpass ** billion dollars in 2028. Social media analytics tools are used, among others, to manage customer experience, as well as marketing management, and to gain competitive intelligence.

In 2021, **** percent of U.S. marketers in companies largest than 100 employees were expected to use social media for marketing purposes. In 2013, the share stood at **** percent. Social media marketing – additional informationEveryone knows that social media started as an entertainment tool and evolved to a powerful marketing tool. While it serves its primary purpose of connecting people, at the same time it plays a major role in connecting marketers with current and potential customers. Marketing professionals agreed that social media was very important to their business. In fact, ** percent agreed with it strongly. These convictions are reflected in growing expenditures towards this medium. In the United States alone, social media marketing spending is expected to exceed ** billion U.S. dollars in 2019 – almost ** billion increase, compared to 2014.When asked about the leading challenges of social media marketing, ** percent of surveyed marketers stated that assessing its effectiveness was their main concern, followed by strategy design and analyzing obtained data. In order to evaluate the effectiveness, U.S. social media specialists employed a number of measurements. Counting the number of hits, visits or page views was the leading social media metric used in 2014. In addition, ** percent of respondents believed that the number of friends or followers on social platforms was a significant indicator of marketing success.Specific platform usage among social media professionals varies depending on the type of commerce transaction. Twitter seems to be a shared platform, ranked second in usage for both business-to-business and business-to-consumer industries. The difference is visible when considering the primary spot. Among B2C marketers, ** percent used Facebook, while among B2B marketers, ** percent indicated using LinkedIn.

Global Social Media market size is expected to reach $341.7 billion by 2029 at 13.2%, segmented as by type, social media advertisement, social media subscription

Which county has the most Facebook users?

              There are more than 378 million Facebook users in India alone, making it the leading country in terms of Facebook audience size. To put this into context, if India’s Facebook audience were a country then it would be ranked third in terms of largest population worldwide. Apart from India, there are several other markets with more than 100 million Facebook users each: The United States, Indonesia, and Brazil with 193.8 million, 119.05 million, and 112.55 million Facebook users respectively.

              Facebook – the most used social media

              Meta, the company that was previously called Facebook, owns four of the most popular social media platforms worldwide, WhatsApp, Facebook Messenger, Facebook, and Instagram. As of the third quarter of 2021, there were around 3,5 billion cumulative monthly users of the company’s products worldwide. With around 2.9 billion monthly active users, Facebook is the most popular social media worldwide. With an audience of this scale, it is no surprise that the vast majority of Facebook’s revenue is generated through advertising.

              Facebook usage by device
              As of July 2021, it was found that 98.5 percent of active users accessed their Facebook account from mobile devices. In fact, almost 81.8 percent of Facebook audiences worldwide access the platform only via mobile phone. Facebook is not only available through mobile browser as the company has published several mobile apps for users to access their products and services. As of the third quarter 2021, the four core Meta products were leading the ranking of most downloaded mobile apps worldwide, with WhatsApp amassing approximately six billion downloads.

In 2023, Meta Platforms had a total annual revenue of over 134 billion U.S. dollars, up from 116 billion in 2022. LinkedIn reported its highest annual revenue to date, generating over 15 billion USD, whilst Snapchat reported an annual revenue of 4.6 billion USD.

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Social Media Listening Market Size 2025-2029

The social media listening market size is forecast to increase by USD 4.87 billion at a CAGR of 8.9% between 2024 and 2029.

The market is experiencing significant growth, driven primarily by the increasing usage of social media platforms worldwide. With over 4.3 billion users as of 2021, social media has become a powerful tool for businesses to engage with their customers and gain valuable insights into consumer behavior and preferences. A key trend in this market is the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies in social media listening solutions, enabling more accurate and efficient data analysis. However, this market is not without challenges. Data privacy and regulatory compliance are becoming increasingly important, with stricter regulations being implemented to protect user data.
Companies must ensure they have strong data security measures in place to comply with these regulations and maintain consumer trust. Additionally, the vast amount of data generated on social media requires sophisticated analytics tools to extract meaningful insights. As such, businesses seeking to capitalize on the opportunities presented by the market must invest in advanced analytics solutions and prioritize data security and privacy. By doing so, they can effectively navigate the challenges and stay ahead of the competition.

What will be the Size of the Social Media Listening Market during the forecast period?

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Social media listening has emerged as a crucial business tool, enabling organizations to gain valuable insights from the vast amount of data generated through social media activity. This data is analyzed using techniques such as topic modeling and sentiment scoring to understand consumer behavior, preferences, and trends. Social media geographics and demographics provide essential context, while social media reach and volume measure the scope and impact of conversations. Social media pulse and sentiment reflect the current sentiment and buzz surrounding specific topics, offering real-time insights into market dynamics and trends.
Social media listening software is a vital component of the global market for social media analytics. Social media influence is assessed through the size and engagement of an audience, providing valuable information for marketing and brand management strategies. The social media landscape and heatmap offer a comprehensive view of the social media ecosystem, helping businesses stay informed and adapt to evolving patterns.

How is this Social Media Listening Industry segmented?

The social media listening industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Type

  Software
  Services


End-user

  Retail and e-commerce
  IT and telecom
  BFSI
  Media and entertainment
  Others


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    UK


  Middle East and Africa



  APAC

    China
    India
    Japan
    South Korea


  South America

    Brazil


  Rest of World (ROW)

By Type Insights

The software segment is estimated to witness significant growth during the forecast period. This segment encompasses platforms and tools that offer real-time, automated, and scalable capabilities to monitor and analyze social media conversations across various channels such as Twitter, Facebook, Instagram, LinkedIn, TikTok, and Reddit. Real-time monitoring is a key feature of these solutions, empowering brands to identify mentions, trends, and sentiment as they emerge. By staying abreast of evolving topics, businesses can respond promptly to customer concerns, capitalize on viral events, and maintain a strong online presence. Artificial Intelligence (AI) and Machine Learning (ML) technologies are integral to social media listening software, enabling advanced topic identification, sentiment analysis, and trend recognition.

These technologies enable businesses to gain valuable customer insights, inform product development, and enhance customer experience. Social media listening platforms also offer data visualization and reporting features, allowing businesses to analyze and present their findings in a clear and actionable manner. Additionally, they provide social media dashboards, alerts, and governance tools to ensure compliance with social media policies and ethical standards. In summary, social media listening software plays a pivotal role in the global market for social media analytics, offering real-time insights and advanced capabilities to help businesses navigate the complex social media landscape and engage effectively with their audience.

Get a glance at the market report of share

With a major chunk of the world’s population relying on the Internet for their day-to-day operations and spending, digital marketing is rapidly gaining prominence, especially in businesses with the B2C model. This has taken the digital marketing analytics market’s expected valuation to a staggering US$ 6,979.7 million for 2024. Dedicated teams in corporations, institutes, and certifications associated with digital marketing analytics have also bolstered market growth in recent times.

Attributes	Details
Market Value for 2024	US$ 6,979.7 million
Projected Market Value for 2034	US$ 37,470.04 million
Value-based CAGR of the Market for 2024 to 2034	18.30%

Category-wise Insights

Attributes	Details
Solution	Software
Market Share (2024)	73.70%

Attributes	Details
End User	Large Enterprises
Market Share (2024)	64.70%

Country-wise Insights

Countries	CAGR (2024 to 2034)
China	20.40%
The United States	18.30%
Australia and New Zealand	14.40%
Japan	13.80%
Germany	12.60%

Instagram’s most popular post

              As of April 2024, the most popular post on Instagram was Lionel Messi and his teammates after winning the 2022 FIFA World Cup with Argentina, posted by the account @leomessi. Messi's post, which racked up over 61 million likes within a day, knocked off the reigning post, which was 'Photo of an Egg'. Originally posted in January 2021, 'Photo of an Egg' surpassed the world’s most popular Instagram post at that time, which was a photo by Kylie Jenner’s daughter totaling 18 million likes.
              After several cryptic posts published by the account, World Record Egg revealed itself to be a part of a mental health campaign aimed at the pressures of social media use.

              Instagram’s most popular accounts

              As of April 2024, the official Instagram account @instagram had the most followers of any account on the platform, with 672 million followers. Portuguese footballer Cristiano Ronaldo (@cristiano) was the most followed individual with 628 million followers, while Selena Gomez (@selenagomez) was the most followed woman on the platform with 429 million. Additionally, Inter Miami CF striker Lionel Messi (@leomessi) had a total of 502 million. Celebrities such as The Rock, Kylie Jenner, and Ariana Grande all had over 380 million followers each.

              Instagram influencers

              In the United States, the leading content category of Instagram influencers was lifestyle, with 15.25 percent of influencers creating lifestyle content in 2021. Music ranked in second place with 10.96 percent, followed by family with 8.24 percent. Having a large audience can be very lucrative: Instagram influencers in the United States, Canada and the United Kingdom with over 90,000 followers made around 1,221 US dollars per post.

              Instagram around the globe

              Instagram’s worldwide popularity continues to grow, and India is the leading country in terms of number of users, with over 362.9 million users as of January 2024. The United States had 169.65 million Instagram users and Brazil had 134.6 million users. The social media platform was also very popular in Indonesia and Turkey, with 100.9 and 57.1, respectively. As of January 2024, Instagram was the fourth most popular social network in the world, behind Facebook, YouTube and WhatsApp.

US Marketing Analytics Market size was valued at USD 5.9 Billion in 2024 and is projected to reach USD 15.6 Billion by 2032, growing at a CAGR of 13% from 2025 to 2032.

Key Market Drivers:

Digital Transformation Acceleration: The acceleration of digital transformation in the United States will considerably impact the marketing analytics market. Businesses are increasingly embracing digital methods to engage with customers across numerous touchpoints, with the U.S. digital transformation industry expected to increase from $419.9 billion in 2021 to $1,009.8 billion by 2025, at a CAGR of 19.1%.

These are the key social media statistics that you need to know.

In 2024, content creators based in the United States were estimated to generate around 8.14 billion U.S. dollars in revenues via sponsored content. This would represent an increase compared to 2021, when content creators and influencers in the U.S. saw revenues of 5.2 billion U.S. dollars from this monetization method. Platform payout was the second leading monetization method for content creators, with revenues of 3.23 billion U.S. dollars in 2024.

The global social business intelligence market size was valued at USD 25.34 billion in 2024 and is estimated to reach USD 51.21 billion by 2033, growing at a CAGR of 8.13%
Report Scope:

Report Metric	Details
Market Size by 2031	USD XX Million/Billion
Market Size in 2023	USD XX Million/Billion
Market Size in 2022	USD XX Million/Billion
Historical Data	2021-2023
Base Year	2023
Forecast Period	2025-2033
Report Coverage	Revenue Forecast, Competitive Landscape, Growth Factors, Environment & Regulatory Landscape and Trends
Segments Covered	Global Social Business Intelligence Market Segmentations By Component Software Services By Deployment Mode Cloud-Based On-Premise By Applications Marketing and Advertising Customer Service and Support Sales and Lead Generation Product Development By Industry Vertical Retail and E-Commerce Healthcare BFSI Telecommunications and IT Others
Geographies Covered	North America Europe APAC Middle East and Africa LATAM
Companies Profiles	Acquia Inc. Adobe Inc. Alphabet Inc. Emplifi Inc GoodData Corp. Hewlett Packard Enterprise Co. International Business Machines Corp. Ipsos Group S A Maritz Holdings Inc. Qualtrics International Inc. Salesforce Inc. SAP SE SAS Institute Inc. Sprout Social Inc. Vista Equity Partners Management LLC

I’ve compiled a list of the latest social media user statistics showing just how big social media has become and where it’s likely to go in the future.

Which countries spent the most and least time on social media?

How much time do people spend on social media?

              As of 2024, the average daily social media usage of internet users worldwide amounted to 143 minutes per day, down from 151 minutes in the previous year. Currently, the country with the most time spent on social media per day is Brazil, with online users spending an average of three hours and 49 minutes on social media each day. In comparison, the daily time spent with social media in
              the U.S. was just two hours and 16 minutes. Global social media usageCurrently, the global social network penetration rate is 62.3 percent. Northern Europe had an 81.7 percent social media penetration rate, topping the ranking of global social media usage by region. Eastern and Middle Africa closed the ranking with 10.1 and 9.6 percent usage reach, respectively.
              People access social media for a variety of reasons. Users like to find funny or entertaining content and enjoy sharing photos and videos with friends, but mainly use social media to stay in touch with current events friends. Global impact of social mediaSocial media has a wide-reaching and significant impact on not only online activities but also offline behavior and life in general.
              During a global online user survey in February 2019, a significant share of respondents stated that social media had increased their access to information, ease of communication, and freedom of expression. On the flip side, respondents also felt that social media had worsened their personal privacy, increased a polarization in politics and heightened everyday distractions.

TikTok comes in 6th position in a list of the world’s most-used social media sites today.

YouTube boasts an average of 23.7 hours per month spent by users.

The size of the Marketing Cloud Platform Market was valued at USD 30.5122 Billion in 2024 and is projected to reach USD 55.49 Billion by 2033, with an expected CAGR of 8.92% during the forecast period. The Marketing Cloud Platform market has experienced significant growth, driven by the increasing demand for integrated marketing solutions that enable businesses to deliver personalized and seamless customer experiences across various channels. These platforms offer a comprehensive suite of tools, including customer relationship management (CRM), email marketing, social media integration, and data analytics, allowing organizations to effectively manage and analyze customer interactions. The adoption of cloud-based technologies has further propelled this market, providing scalability, flexibility, and cost efficiency. As businesses strive to enhance customer engagement and retention, the need for robust marketing cloud platforms has become more pronounced. Key players in the market are continually innovating, introducing advanced features such as artificial intelligence (AI) and machine learning (ML) capabilities, to offer predictive analytics and automation, thereby improving marketing strategies and outcomes. The market's expansion is also influenced by the growing emphasis on data-driven decision-making and the increasing importance of omnichannel marketing approaches. Overall, the Marketing Cloud Platform market is poised for continued growth, driven by technological advancements and the evolving needs of businesses seeking to optimize their marketing efforts. Recent developments include: In December 2020, Salesforce acquired Slack, a leading team communication platform, to integrate it into their suite of products, including the Salesforce Marketing Cloud. The integration of Slack with the Marketing Cloud is expected to improve team collaboration and marketing automation workflows. In January 2021, SAP announced the acquisition of Signavio, a leading provider of business process management and workflow automation software. The acquisition is expected to enhance SAP's marketing and customer experience solutions by enabling customers to improve their operational efficiency and streamline their workflows. . Key drivers for this market are: The increasing adoption of digital marketing

The growing need for data-driven marketing

The rise of the customer experience (CX) as a key differentiator

The increasing complexity of marketing campaigns

The need for greater marketing agility. Potential restraints include: The high cost of implementation

The lack of qualified marketing professionals

The need for a strong data foundation

The security and privacy concerns

The complexity of integrating with other systems. Notable trends are: The use of artificial intelligence (AI)

The adoption of customer data platforms (CDPs)

The rise of account-based marketing (ABM)

The growing importance of mobile marketing

The focus on customer experience (CX).

Social media addiction statistics show that over 210 million people worldwide suffer from social media addiction.

The global online press release services market is estimated to be valued at USD 457.4 million in 2020 and is projected to grow at a CAGR of 7.2% during the forecast period 2021-2026. The market is driven by the increasing popularity of online PR and the growing number of businesses that use online PR services to reach their target audience. Additionally, the growing trend of content marketing and the increasing use of social media as a marketing tool are also contributing to the growth of the market. Market dynamics:

The increasing growth of digital marketing is a primary factor propelling the expansion of the online press release service industry. The expansion of internet penetration and smartphone use has increased consumer reliance on digital platforms to search for information. This has given online press releases more prominence as a tool for raising brand awareness and enhancing internet visibility. The demand for personalized and targeted press releases that resonate with specific audiences is expanding as the media environment becomes more fragmented. Businesses can design and distribute tailored press releases to various media outlets and online platforms thanks to online press release services, maximizing their reach and impact. Artificial intelligence (AI) and machine learning (ML) technologies are being used more frequently in the online press release service sector, streamlining the press release writing, distribution, and tracking processes. By utilizing AI-powered tools, businesses can produce high-quality press releases that are optimized for search engines and social media. The market for online press release services is becoming more competitive as new entrants emerge and established players expand their operations. To differentiate their offerings and win over new customers, service providers are concentrating on providing value-added services, such as media outreach, influencer marketing, and analytics reporting.