In 2021, **** percent of U.S. marketers in companies largest than 100 employees were expected to use social media for marketing purposes. In 2013, the share stood at **** percent. Social media marketing – additional informationEveryone knows that social media started as an entertainment tool and evolved to a powerful marketing tool. While it serves its primary purpose of connecting people, at the same time it plays a major role in connecting marketers with current and potential customers. Marketing professionals agreed that social media was very important to their business. In fact, ** percent agreed with it strongly. These convictions are reflected in growing expenditures towards this medium. In the United States alone, social media marketing spending is expected to exceed ** billion U.S. dollars in 2019 – almost ** billion increase, compared to 2014.When asked about the leading challenges of social media marketing, ** percent of surveyed marketers stated that assessing its effectiveness was their main concern, followed by strategy design and analyzing obtained data. In order to evaluate the effectiveness, U.S. social media specialists employed a number of measurements. Counting the number of hits, visits or page views was the leading social media metric used in 2014. In addition, ** percent of respondents believed that the number of friends or followers on social platforms was a significant indicator of marketing success.Specific platform usage among social media professionals varies depending on the type of commerce transaction. Twitter seems to be a shared platform, ranked second in usage for both business-to-business and business-to-consumer industries. The difference is visible when considering the primary spot. Among B2C marketers, ** percent used Facebook, while among B2B marketers, ** percent indicated using LinkedIn.

In 2021, the global social media analytics market was valued at roughly ***** billion U.S. dollars. It was expected to grow to *** billion in 2022 and surpass ** billion dollars in 2028. Social media analytics tools are used, among others, to manage customer experience, as well as marketing management, and to gain competitive intelligence.

In 2023, Meta Platforms had a total annual revenue of over 134 billion U.S. dollars, up from 116 billion in 2022. LinkedIn reported its highest annual revenue to date, generating over 15 billion USD, whilst Snapchat reported an annual revenue of 4.6 billion USD.

Social media platforms are integral to people's lives, offering ways to communicate, create and view content and share information. According to Ofcom, approximately 89% of UK internet users in 2023 used social media apps or sites. Teenagers and young adults are the biggest users, although there is rapid uptake among older age groups. Advertising is the primary revenue source for social media platforms, although subscription-based services are gaining momentum as platforms seek to diversify their incomes. TikTok is the success story of the last few years, becoming the most downloaded app between 2020 and 2022, according to Apptopia. The short-form video platform reported that it averaged revenue growth of over 450% between 2019 and 2022. After Musk's takeover, X, formerly known as Twitter, adjusted its content moderation and allowed previously banned accounts to return. As a result, over 600 advertisers have pulled their ads from the site because of fears their brand may be associated with malcontent. In response to falling ad revenue, X has introduced a subscription-based service which enables users to verify themselves and boosts the number of people who view their tweets. Meta-owned Facebook and Instagram have responded by introducing a similar service. Revenue is expected to grow by 14.3% in 2024-25, constrained by a slowdown in user growth for most major social media platforms. Over the five years through 2024-25, revenue is forecast to expand at a compound annual rate of 32.8% to reach £9.8 billion. Looking forward, regulations relating to how data is collected, stored, and shared will force advertisers and platforms to rethink how they can target their desired demographics. The rising prominence of AI will require the introduction of adequate regulations. The Online Safety Bill sets out new guidelines for social media platforms to abide by, with hefty fines in store for those who do not. Operating costs will swell as platforms look to meet consumers’ expectations, weighing on profit. Over the five years through 2029-30, social media platforms' revenue is projected to climb at an estimated 9.4% to reach £15.4 billion.

As of January 2024, Instagram was slightly more popular with men than women, with men accounting for 50.6 percent of the platform’s global users. Additionally, the social media app was most popular amongst younger audiences, with almost 32 percent of users aged between 18 and 24 years.

              Instagram’s Global Audience

              As of January 2024, Instagram was the fourth most popular social media platform globally, reaching two billion monthly active users (MAU). This number is projected to keep growing with no signs of slowing down, which is not a surprise as the global online social penetration rate across all regions is constantly increasing.
              As of January 2024, the country with the largest Instagram audience was India with 362.9 million users, followed by the United States with 169.7 million users.

              Who is winning over the generations?

              Even though Instagram’s audience is almost twice the size of TikTok’s on a global scale, TikTok has shown itself to be a fierce competitor, particularly amongst younger audiences. TikTok was the most downloaded mobile app globally in 2022, generating 672 million downloads. As of 2022, Generation Z in the United States spent more time on TikTok than on Instagram monthly.

Global ad spend were expected to reach over $134 billion in 2022. This means that it has increased by over 17% yearly.

The Social Media Analytics market is experiencing robust growth, projected to reach $6.00 billion in 2025 and exhibiting a remarkable Compound Annual Growth Rate (CAGR) of 24% from 2019 to 2033. This expansion is fueled by several key drivers. The increasing reliance of businesses on social media for marketing, customer service, and brand building necessitates sophisticated analytics to understand audience engagement, sentiment, and campaign effectiveness. Further driving market growth is the proliferation of social media platforms themselves, generating ever-larger datasets demanding advanced analytical tools. The rise of artificial intelligence (AI) and machine learning (ML) within these tools enhances the speed and accuracy of insights, allowing businesses to react swiftly to emerging trends and opportunities. Competitive pressures also force companies to adopt these technologies to gain a decisive advantage in market understanding and responsiveness. While data privacy regulations present a restraint, the demand for actionable insights continues to outweigh these concerns, with sophisticated analytics tools incorporating privacy-preserving techniques. Segmentation within the market includes solutions catering to different business sizes and needs, from small and medium-sized enterprises (SMEs) to large multinational corporations. Major players like Sprinklr, Synthesio, BrandWatch, Oracle, NetBase Solutions, Meltwater, Talkwalker, Sprout Social, Digimind Social, and Brand24 are shaping the competitive landscape through continuous innovation and strategic acquisitions. The forecast period of 2025-2033 promises even more dynamic growth. As social media usage continues its upward trajectory and businesses become more sophisticated in their application of analytics, we can anticipate increased demand for more advanced features such as predictive analytics, real-time monitoring, and sentiment analysis across multiple languages. The integration of social media analytics with other data sources, such as CRM and website analytics, will further enhance its value, enabling a holistic view of customer behavior and business performance. We expect to see continued investment in research and development, leading to improvements in data visualization, reporting capabilities, and the development of niche solutions tailored to specific industries. The growing adoption of cloud-based solutions will also facilitate accessibility and scalability for businesses of all sizes. Recent developments include: In May 2022, TikTok expanded its Marketing Partners Program, introducing its inaugural group of Content Marketing Partners. The founding member is Brandwatch, and its social suite of the future, which would allow its customers to scale, manage, execute, and optimize the content on TikTok, all while staying within the Brandwatch platform. This officially badged partnership between Brandwatch and TikTok empowers Brandwatch clients to manage, understand, and respond to their community profiles on TikTok in a way that feels native to the world's hottest technology platform., In April 2022, Digimind collaborated with Facelift to give essential tools for effective social media growth. Facelift is a firm that provides social media management tools. This collaboration benefited both industries in monitoring their brand image and effectively managing all social networks.. Key drivers for this market are: Exponential Growth of Number of Social Media Users, Increased Emphasis on Target Marketing and Competitive Intelligence. Potential restraints include: Exponential Growth of Number of Social Media Users, Increased Emphasis on Target Marketing and Competitive Intelligence. Notable trends are: Increased Emphasis on Targeted Marketing and Competitive Intelligence.

The annual expenditure of businesses on analytics tools for social media marketing in Japan was estimated to amount to ************* Japanese yen in 2024. It was expected that the market size would slightly decrease over the coming years.

Artificial Intelligence in Social Media Market size was valued at USD 2.68 Billion in 2022 and is expected to reach a value of USD 27.67 Billion in 2034 and register a revenue CAGR of 28% during the forecast period.

The global Social Media Analytics Market is estimated to reach USD 9,633.6 million by 2026, growing at a CAGR of 27.1% from 2022 to 2026. The market is driven by the increasing adoption of social media platforms by businesses to connect with their target audience and gain insights into their behavior. The benefits of social media analytics include improved customer engagement, increased brand awareness, and optimized marketing campaigns. Social media analytics refers to the process of drawing conclusions from social platforms for business and organizational purposes. It involves analyzing likes, shares, comments, and trends to understand audience reactions and tendencies. Through these measures, firms and organisations can fine-tune promotional tactics, improve customer relations, and gauge brand image. Social media monitoring tools such as sentiment analysis and demographic profiling also assist in data interpretation to establish who and what is popular. Real-time monitoring and tracking allow the necessary changes in strategies to be made, which can be highly beneficial in competitive environments. Other key considerations are the right to privacy and protection of user data, which makes it imperative to uphold responsible use of user data.

During a 2025 survey among marketers worldwide, around 83 percent reported using Facebook for marketing purposes. Instagram and LinkedIn followed, respectively mentioned by 78 and 69 percent of the respondents. The global social media marketing segment According to the same study, 60 percent of responding marketers intended to increase their organic use of YouTube for marketing purposes throughout that year. LinkedIn and Instagram followed with similar shares, rounding up the top three social media platforms attracting a planned growth in organic use among global marketers in 2025. Their main driver is increasing brand exposure and traffic, which led the ranking of benefits of social media marketing worldwide. Social media for B2B marketing Social media platform adoption rates among business-to-consumer (B2C) and business-to-business (B2B) marketers vary according to each subsegment's focus. While B2C professionals prioritize Facebook and Instagram, both run by Meta, Inc., due to their popularity among online audiences, B2B marketers concentrate their endeavors on Microsoft-owned LinkedIn due to its goal to connect people and companies in a corporate context.

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Artificial Intelligence in Social Media Market Size 2024-2028

The artificial intelligence (AI) in social media market size is forecast to increase by USD 5.57 billion at a CAGR of 27.82% between 2023 and 2028.

Artificial Intelligence is revolutionizing the social media market by enabling advanced data analysis and personalized user experiences. The growing demand for data integration and visual analytics is a significant market growth factor, as businesses seek to gain insights from vast amounts of social media data.
Additionally, the increasing use of social media for advertising has created a need for AI-powered solutions to effectively target and engage consumers. However, the lack of a skilled workforce for the development of AI algorithms poses a challenge for market growth. Despite this, the potential benefits of AI in social media, including improved customer engagement and enhanced marketing capabilities, are driving innovation and investment in this area.

Artificial Intelligence in Social Media Market Analysis

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How is this market segmented and which is the largest segment?

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD Billion' for the period 2024-2028, as well as historical data from 2018 - 2022 for the following segments.

Application

  Predictive risk management
  Consumer experience management
  Sales and marketing


End-user

  Large Enterprise
  SMEs


Geography

  North America

    US


  Europe

    Germany
    UK


  APAC

    China
    India


  Middle East and Africa



  South America

By Application Insights

The predictive risk management segment is estimated to witness significant growth during the forecast period. Artificial Intelligence (AI) is revolutionizing the social media market, particularly in areas of advertising, data security, and user experience. Machine learning programs are used for content recommendation, fraud detection, and predictive risk assessment, enabling large enterprises to optimize their sales and marketing efforts and enhance customer experience management. AI technology is also employed for content creation, curation, and personalization, catering to user behavior, preferences, and sentiments. Sentiment analysis, chatbots, and automated moderation are essential tools for governments and businesses to ensure the ethical use of consumer data for targeted advertising campaigns. AI-enabled smartphones and Real-Time Operating Systems provide real-time information, daily news, and live updates, enhancing user satisfaction and engagement.

Furthermore, AI experts anticipate the growing role of virtual assistants, deep learning, and predictive modeling in the advertising industry, further transforming the social media sector.

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The predictive risk management segment was valued at USD 290.00 million in 2018 and showed a gradual increase during the forecast period.

Will Social Media landscape make North America the largest contributor to the Artificial Intelligence (AI) in Social Media Market?-

North America is estimated to contribute 41% to the growth of the global market during the forecast period. Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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The social media landscape in North America is witnessing significant growth due to the increasing adoption of advanced technologies such as cognitive computing, image recognition, and artificial intelligence (AI) by various industries, including retail, manufacturing, and healthcare. The region's high internet penetration and the millennial generation's preference for social media networking make it an attractive market for brands that are conscious about their image and customer demographics. Advanced analytics derived from unstructured data, metadata, comments, vlogs, podcasts, video sharing sites, and photo sharing sites are crucial for marketing campaigns and public reviews. Telecom organizations are leveraging LongTerm Evolution (LTE) and AdvancedLTE to enhance their social media presence and engage with customers effectively. System failure and security concerns have led to the increased use of AI technologies for social listening and customer engagement. The growth of the market is further fueled by global conferences, product launches, and product exhibitions, where organizations use AI to host and promote events.

Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

Market Dynamics

Artificial I

The ANES 2020-2022 Social Media Study was a two-wave survey before and after the 2020 presidential election and a third survey following the 2022 midterm elections in the United States. Data from these surveys are available as a public use file from the American National Election Studies (ANES) website. The three questionnaires have largely the same content, affording repeated measures of the same constructs. The questionnaire covers voter turnout and candidate choice in the 2020 presidential primaries and general election, the coronavirus pandemic, the economy, feeling thermometers, feelings about how things are going in the country, trust in institutions, political knowledge and misinformation, political participation, political stereotyping, political diversity of social networks, and campaign/policy issues including health insurance, immigration, guns, and climate change.

The size of the AI in Social Media Market was valued at USD XXX Million in 2023 and is projected to reach USD XXX Million by 2032, with an expected CAGR of 28.04% during the forecast period.Social media and AI means the application of artificial intelligence technologies for enhancing social media platforms and user experience. Artificial intelligence technologies enable social media to analyze big volumes of user data, make recommendations about the content they are supposed to view, detect harmful content, and enhance engagement.Social media has really become dominated by AI, using it for personal news feeds, targeted advertisements, and content moderation. AI could therefore be used by social media to understand its users, their preferences, or even interactions to make for tailored recommendations and content. There are also AI-driven tools that detect and flag as harmful hateful speech or the spread of misinformation and other things like that, thus helping online environments be safer.Artificial Intelligence in social media changes how humans connect and consume information in cyberspace. It means everything the AI algorithms comprehend when understanding what the users want, in terms of how they respond in order to enhance the experience and also augment engagement and business. When technology moves forward, social media platforms will be more intelligent, and their personalization, based on how the digital communications platform is formed, defines it further. Recent developments include: October 2022: Meta announced a collaboration with Microsoft to provide consumers with unique experiences in various sectors, including gaming and the future of work. Microsoft will introduce Microsoft 365 apps to Meta Quest devices as part of this collaboration, allowing individuals to interact with content from productivity programs such as Excel, Word, Outlook, PowerPoint, and SharePoint within virtual reality (VR). It also wants to bring Windows 365 to devices so that users can stream their whole Windows experience, including their own apps, content, and preferences, through a Windows Cloud PC., October 2022: Adobe announced new AI features that maximize creativity and accuracy across Creative Cloud products, and Adobe Express, the industry's leading all-in-one tool, allows anyone to make professional-quality, unique content. In addition, Adobe stated its intention to assist creators by leveraging its Content Authenticity Initiative (CAI) to maintain transparency when using generative AI. New AI features in Adobe Express allow Quick Actions for users to immediately compress images and videos for quick social media sharing, discover appropriate color palettes for the maximum visual aspect, and instantly canvas over 22,000 Adobe Fonts for the ideal typeface.. Key drivers for this market are: Integration of Artificial Intelligence Technology with Social Media for Effective Advertising, Increase in User Engagement on Social Media by Using Smartphones; Rise in Use of AI in Understanding Market Trends and Gaining Competitive Edge. Potential restraints include: Limited Number of Artificial Intelligence Technology Experts, Low Adoption of AI in Developing Economies. Notable trends are: Retail Industry to Witness a Significant Growth.

Global Web Content, Search Portals And Social Media market size is expected to reach $1264.07 billion by 2029 at 13.3%, mobile revolution how increased device penetration and data consumption fuel the web content, search portals, seo services, and social

The global social networking advertising market size was valued at USD 115.34 billion in 2022 and is projected to grow from USD 135.54 billion in 2023 to USD 311.11 billion by 2030, exhibiting a CAGR of 12.2% during the forecast period. The market growth is primarily attributed to the increasing adoption of social media platforms, rising smartphone penetration, and growing popularity of e-commerce. The market is driven by factors such as the growing popularity of social media platforms, increasing smartphone penetration, and the growing popularity of e-commerce. Additionally, the rise of influencer marketing and the increasing adoption of artificial intelligence (AI) and machine learning (ML) technologies are also contributing to the growth of the market. However, factors such as privacy concerns and data breaches may restrain the market growth to some extent. The market is segmented based on application, type, and region. Based on application, the market is segmented into photo ads, video ads, slideshow ads, carousel ads, collection ads, canvas ads, lead ads, and dynamic product ads.

The US marketing analytics industry is experiencing robust growth, driven by the increasing adoption of digital marketing strategies and the need for data-driven decision-making among businesses. The market, a significant segment of the global landscape, is projected to maintain a Compound Annual Growth Rate (CAGR) exceeding 12.73% from 2025 to 2033. This expansion is fueled by several key factors. Firstly, the proliferation of digital channels, including social media, email, and online advertising, generates vast amounts of data requiring sophisticated analytical tools for interpretation. Secondly, the increasing sophistication of analytics tools, enabling more precise targeting and campaign optimization, further enhances their value proposition. Finally, growing competition necessitates data-driven strategies for businesses to understand customer behavior, preferences, and market trends effectively. This is particularly true across sectors like retail, BFSI (Banking, Financial Services, and Insurance), and healthcare, where personalized marketing campaigns are increasingly crucial for success. The dominance of cloud-based deployment models reflects the industry's focus on scalability and accessibility, although on-premise solutions remain relevant for businesses with stringent data security requirements. The US market is expected to significantly contribute to the overall global market size, given its large and technologically advanced economy. While precise figures for the US market size in 2025 are not provided, we can reasonably estimate its value based on its substantial share of the global market. Considering the global market size of $4.66 billion in 2025 and assuming the US holds, for instance, a 35% share (a reasonable assumption given its economic influence), the US market size would be approximately $1.63 billion in 2025. The key players in this market include established technology giants such as Salesforce, Adobe, Microsoft, and Google, alongside specialized analytics companies like SAS and Teradata. These companies constantly innovate to enhance their offerings, leading to continuous market evolution and further growth. The competitive landscape is dynamic, with mergers and acquisitions further shaping the market structure and driving innovation. Future growth will depend on further technological advancements, the increasing adoption of AI and machine learning in marketing analytics, and the continued maturation of data privacy regulations. Recent developments include: June 2023 - Moody’s Corporation and Microsoft have announced a new partnership to deliver next-generation data, analytics, research, collaboration, and risk solutions for financial services and global knowledge workers. Built on a combination of Moody’s robust data and analytical capabilities and the power and scale of Microsoft Azure OpenAI Service, the partnership creates innovative offerings that enhance insights into corporate intelligence and risk assessment, powered by Microsoft AI and anchored by Moody’s proprietary data, analytics, and research., July 2022 - Neustar, a TransUnion company, announced a partnership with integrated data platform Adverity to allow marketers to connect all their data effortlessly to boost marketing and brand effectiveness. To better optimize marketing spending and boost return on investment (ROI), marketers need a comprehensive data strategy as data-driven marketing becomes more complex. Through this relationship, companies and agencies can more accurately assess the marketing effectiveness of various online and offline platforms, such as the walled garden and television ecosystems., December 2022 - Vi Labs, an Enterprise-AI for digital health, acquired Motus Consumer Insights, a member acquisition analytics, site selection, and marketing BI firm. Through the acquisition, Vi's robust AI-powered customer engagement and retention solution will be combined with the premier platforms for customer acquisition and site selection in the market. Vi's mission to use the power of data and AI to support people living active and healthy lifestyles worldwide is only accelerated by this deal.. Key drivers for this market are: Increase in Social Media Channels, Increasing Need to Utilize Marketing Budgets for an Effective ROI; Adoption of Cloud Technology and Big Data. Potential restraints include: High Cost of Implementation and System Integration Issues for Marketing Analytics Software, Availability of Many Free Open Source Software. Notable trends are: Adoption of Cloud Technology and Big Data is Expected to Drive the Market Growth.

As of April 2024, around 16.5 percent of global active Instagram users were men between the ages of 18 and 24 years. More than half of the global Instagram population worldwide was aged 34 years or younger.

              Teens and social media

              As one of the biggest social networks worldwide, Instagram is especially popular with teenagers. As of fall 2020, the photo-sharing app ranked third in terms of preferred social network among teenagers in the United States, second to Snapchat and TikTok. Instagram was one of the most influential advertising channels among female Gen Z users when making purchasing decisions. Teens report feeling more confident, popular, and better about themselves when using social media, and less lonely, depressed and anxious.
              Social media can have negative effects on teens, which is also much more pronounced on those with low emotional well-being. It was found that 35 percent of teenagers with low social-emotional well-being reported to have experienced cyber bullying when using social media, while in comparison only five percent of teenagers with high social-emotional well-being stated the same. As such, social media can have a big impact on already fragile states of mind.

ObjectiveTo analyze digital marketing trends of Brazil’s leading meal delivery application (MDA) company on Facebook (FB) and Instagram (IG) from 2011 to 2022.MethodsThis exploratory, longitudinal, and mixed-methods study examined a 10% sample of all posts published by this company during the study period. Posts were analyzed in terms of food categories, media and connectivity features, and advertising themes.ResultsThe company predominantly promoted unhealthy foods, frequently employing persuasive digital marketing strategies. While this pattern was consistent across both platforms, IG posts were more visually engaging and interactive, making greater use of brand elements, hashtags, conversations, emoticons, user interaction, and company tagging (all p

The social commerce market, valued at $1.18 billion in 2025, is experiencing explosive growth, projected to expand at a compound annual growth rate (CAGR) of 28.53% from 2025 to 2033. This surge is driven by several key factors. The increasing penetration of smartphones and internet access globally has broadened the reach of social media platforms, creating a fertile ground for businesses to connect directly with consumers. Simultaneously, evolving consumer behavior, characterized by a preference for seamless and engaging shopping experiences, fuels the adoption of social commerce. The integration of shopping features within popular platforms like Instagram, Facebook, and TikTok allows for immediate purchases, removing friction from the traditional e-commerce journey. Furthermore, the rise of influencer marketing and social media advertising strategies effectively targets specific demographics, driving sales and brand awareness within these platforms. The diverse range of product categories available through social commerce – from personal care and apparel to home products and food – caters to a wide spectrum of consumer needs, further fueling market expansion. The diverse business models, encompassing B2C, B2B, and C2C transactions, contribute to the market's dynamism and resilience. Significant regional variations are expected, with North America and Asia Pacific anticipated as leading markets due to high internet penetration and established social media usage. The competitive landscape is highly dynamic, with established giants like Amazon and Facebook alongside rapidly emerging players leveraging innovative social selling strategies and specialized platforms. While challenges such as data privacy concerns and the need for robust fraud prevention measures exist, the overall trajectory indicates a sustained and significant expansion of the social commerce market throughout the forecast period. The focus will increasingly be on personalized shopping experiences, leveraging AI and data analytics to refine targeting and enhance customer engagement. The continued innovation in platform features and payment solutions will further accelerate this growth, transforming the way businesses interact with and sell to their customers. Recent developments include: November 2023: Amazon announced a partnership with Meta (Facebook’s parent company) to revolutionize social commerce. This collaboration aims to integrate Amazon’s e-commerce platform with Meta’s social media platform, providing shoppers with a seamless purchase experience and opening new opportunities for targeted advertising., April 2023: Amazon and Pinterest partnered to deliver third-party ads on Pinterest’s platform. The partnership aimed to make every pin shoppable by integrating Amazon’s e-commerce platform with Pinterest’s social media platform., December 2022: Amazon announced the release of Inspire, a new short-form photo and video feed that lets users browse ideas and goods while shopping from content made by brands, influencers, and other users.. Key drivers for this market are: Growing Number of Social Media Platforms, Shift in Consumer Preferences Toward Online Purchase. Potential restraints include: Growing Number of Social Media Platforms, Shift in Consumer Preferences Toward Online Purchase. Notable trends are: Growing demand for business-to-consumer (B2C) social commerce is driving the market growth.