Social commerce has become increasingly significant in the e-commerce sector. In 2025, sales through social networks accounted for an estimated ***** percent of total online sales. This figure is expected to continue growing in the coming years. Who has grown a liking for this channel? The term "social commerce" is gaining traction worldwide. In 2024, global revenues generated through social media platforms were forecast to reach nearly *** billion U.S. dollars, an increase of roughly ** percent compared to the previous year. However, some countries have embraced this sales channel more vigorously than others. Leading the way in social shopping are Thailand, Colombia, and China. In 2023, approximately **** out of ten internet users in these countries made purchases through social networks. The future of shopping is live Live commerce has grown in popularity in recent years. Its prevalence is only expected to increase as companies utilize livestreaming technologies more and more for promotional and marketing purposes. Digital shoppers benefit from live commerce because it offers attractive discounts as well as inspiration and ideas. In 2022, Facebook was the leading social network platform where internet users purchased products during live streaming events. As with social commerce, Asian countries have paved the way for this highly interactive shopping experience. In 2023, over ***** in ten consumers engaged in live shopping in China, India, Thailand, and United Arab Emirates.

In a 2025 survey, nearly ***percent of global consumers rated Facebook as the social media platform delivering the best experience for social commerce. Instagram and TikTok ranked second, with ***percent.

According to Cognitive Market Research, the global Social Commerce Market size was USD 769485.2 million in 2024. It will expand at a compound annual growth rate (CAGR) of 32.20% from 2024 to 2031.

North America held the major market share for more than 40% of the global revenue with a market size of USD 307794.08 million in 2024 and will grow at a compound annual growth rate (CAGR) of 30.4% from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 230845.56 million.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 176981.60 million in 2024 and will grow at a compound annual growth rate (CAGR) of 34.2% from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 38474.26 million in 2024 and will grow at a compound annual growth rate (CAGR) of 31.6% from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 15389.70 million in 2024 and will grow at a compound annual growth rate (CAGR) of 31.9% from 2024 to 2031.
The business to consumer (B2C) held the highest Social Commerce Market revenue share in 2024.

Market Dynamics of Social Commerce Market

Key Drivers for Social Commerce Market

The rise of social media is driving the growth of social commerce: The growth of social commerce is heavily influenced by the rise of social media and its increased usage on mobile devices. Social media platforms such as Facebook, Instagram, TikTok and WhatsApp have become major hubs for online shoppers. Customers are more likely to find and buy products directly from social media platforms than from traditional e-commerce websites since they spend more time on these channels.

For instance,

 5.24 billion use social media worldwide, as of January, 2025.Facebook remains to be the leading social media platform with over 3 billion monthly active users, followed by YouTube with 2.5 billion and Instagram with 2 billion monthly active users.
90% of consumers rely on social media to keep up with trends and cultural moments and nearly half of them interact with brands more often on social media platforms. 

(Source: https://backlinko.com/social-media-users)

https://sproutsocial.com/insights/social-media-statistics/#social-media-usage-statistics)

Advancements in Technology to Propel Market Growth: The Social Commerce Market has witnessed steady growth, driven by advancements in technology. Mobile technology has advanced significantly over the last ten years, and smartphones are now an essential part of people's everyday lives. Users are increasingly choosing to shop straight from their smartphones because to improved smartphone capabilities and internet connectivity, which has expanded mobile commerce. Additionally, more people are using smartphones due to rising disposable incomes, which ultimately enhances the social commerce market value environment.

Key Restraint for the Social Commerce Market

Growing concerns around data privacy restrict market growth: Concerns regarding privacy are hindering the expansion of social commerce, as individuals are reluctant to disclose financial or personal information on various platforms. The apprehension surrounding data breaches and potential misuse diminishes trust and affects transaction volumes. It is imperative for companies to implement secure and transparent practices in order to maintain user confidence and adhere to the growing data protection regulations globally.

Key Trends for the Social Commerce Market

The Emergence of Live Shopping and Influencer Commerce: Live shopping and promotions led by influencers are revolutionizing social media platforms into dynamic marketplaces. Consumers are increasingly placing their trust in the product reviews and recommendations provided by creators, which enhances both engagement and conversion rates. This phenomenon is particularly evident on TikTok and Instagram, where influencers conduct interactive shopping events that are directly connected to in-app purchasing.

AI-Enhanced Personalization and Intelligent Chatbots: Social commerce platforms are utilizing artificial intelligence to offer tailored product suggestions and efficient customer support. Intelligent chatbots deliver immediate assistance, thereby enhan...

More than **** of consumers belonging to Generation Z bought something on social media platforms, according to a survey in 2024. Almost a ***** of overall consumers bought on social media platforms. The consumer experience In a 2023 survey, Facebook and Instagram were the social media platforms offering the best shopping experience. To gain deeper insights into the elements constituting a satisfactory social commerce shopping journey from the user's viewpoint, key factors shaping consumers' heightened engagement with social commerce included, but were not limited to, deals and discounts, seamless purchasing processes, exclusive offers, and increased availability of customer reviews. Social shopping destinations Facebook is the leading social commerce platform globally, except among Gen Z, who favor Instagram and TikTok. However, the types of social media accounts that shoppers followed and purchased from varied by age group. Gen Z and Millennials predominantly bought from brand accounts, with Gen Z also showing a preference for social media influencers. Conversely, Gen X and Boomers preferred purchasing from trusted retailer accounts.

Discover the explosive growth of the social commerce market, projected to reach $8.6 billion by 2033 at a CAGR of 28.53%! This in-depth analysis explores key drivers, trends, and regional variations across platforms like Amazon, Facebook, and TikTok. Learn about B2C, B2B, and C2C models in social selling. Recent developments include: November 2023: Amazon announced a partnership with Meta (Facebook’s parent company) to revolutionize social commerce. This collaboration aims to integrate Amazon’s e-commerce platform with Meta’s social media platform, providing shoppers with a seamless purchase experience and opening new opportunities for targeted advertising., April 2023: Amazon and Pinterest partnered to deliver third-party ads on Pinterest’s platform. The partnership aimed to make every pin shoppable by integrating Amazon’s e-commerce platform with Pinterest’s social media platform., December 2022: Amazon announced the release of Inspire, a new short-form photo and video feed that lets users browse ideas and goods while shopping from content made by brands, influencers, and other users.. Key drivers for this market are: Growing Number of Social Media Platforms, Shift in Consumer Preferences Toward Online Purchase. Potential restraints include: Privacy Concerns Over Gathering and Using Personal Data, Intense Competition in the Social Commerce Space. Notable trends are: Growing demand for business-to-consumer (B2C) social commerce is driving the market growth.

In 2023, the gross merchandise value (GMV) of social commerce in Indonesia was estimated at approximately *** billion U.S. dollars. The value was forecast to increase almost threefold, reaching **** billion U.S. dollars by 2028. The social commerce landscape in Indonesia Social commerce has been on the rise in Indonesia in recent years. The growing number of social media users and brands using influencer marketing as part of their business model has been one of the key factors accelerating growth. According to a recent survey, around ** percent of Indonesian shoppers have tried using social media for shopping. These shoppers have been using ****** as their primary social commerce channel, while other popular social media platforms, such as ********* and ********, came in second and third. Consumer behaviour Shoppers in Indonesia have responded quite positively to the development of social commerce. Among Indonesian shoppers who use or have tried social commerce, ongoing sales or promotions and convenience are some of the most important reasons why they shop on social media. However, some Indonesian shoppers still do not choose to use this shopping method. Feeling more comfortable shopping on the brand's official website or in physical stores is one of the main factors that keeps shoppers from using social commerce.

The global social commerce market size is forecast to expand steadily from USD 1.56 trillion in 2025 to USD 22.69 trillion by 2035, at a CAGR of 30.7%. Companies leading innovation in the industry are Meta, TikTok, Pinduoduo, Amazon, Shopify, contributing to the sector’s development and expansion.

This dataset provides a comprehensive collection of consumer behavior data that can be used for various market research and statistical analyses. It includes information on purchasing patterns, demographics, product preferences, customer satisfaction, and more, making it ideal for market segmentation, predictive modeling, and understanding customer decision-making processes.

The dataset is designed to help researchers, data scientists, and marketers gain insights into consumer purchasing behavior across a wide range of categories. By analyzing this dataset, users can identify key trends, segment customers, and make data-driven decisions to improve product offerings, marketing strategies, and customer engagement.

Key Features: Customer Demographics: Understand age, income, gender, and education level for better segmentation and targeted marketing. Purchase Behavior: Includes purchase amount, frequency, category, and channel preferences to assess spending patterns. Customer Loyalty: Features like brand loyalty, engagement with ads, and loyalty program membership provide insights into long-term customer retention. Product Feedback: Customer ratings and satisfaction levels allow for analysis of product quality and customer sentiment. Decision-Making: Time spent on product research, time to decision, and purchase intent reflect how customers make purchasing decisions. Influences on Purchase: Factors such as social media influence, discount sensitivity, and return rates are included to analyze how external factors affect purchasing behavior.

Columns Overview: Customer_ID: Unique identifier for each customer. Age: Customer's age (integer). Gender: Customer's gender (categorical: Male, Female, Non-binary, Other). Income_Level: Customer's income level (categorical: Low, Middle, High). Marital_Status: Customer's marital status (categorical: Single, Married, Divorced, Widowed). Education_Level: Highest level of education completed (categorical: High School, Bachelor's, Master's, Doctorate). Occupation: Customer's occupation (categorical: Various job titles). Location: Customer's location (city, region, or country). Purchase_Category: Category of purchased products (e.g., Electronics, Clothing, Groceries). Purchase_Amount: Amount spent during the purchase (decimal). Frequency_of_Purchase: Number of purchases made per month (integer). Purchase_Channel: The purchase method (categorical: Online, In-Store, Mixed). Brand_Loyalty: Loyalty to brands (1-5 scale). Product_Rating: Rating given by the customer to a purchased product (1-5 scale). Time_Spent_on_Product_Research: Time spent researching a product (integer, hours or minutes). Social_Media_Influence: Influence of social media on purchasing decision (categorical: High, Medium, Low, None). Discount_Sensitivity: Sensitivity to discounts (categorical: Very Sensitive, Somewhat Sensitive, Not Sensitive). Return_Rate: Percentage of products returned (decimal). Customer_Satisfaction: Overall satisfaction with the purchase (1-10 scale). Engagement_with_Ads: Engagement level with advertisements (categorical: High, Medium, Low, None). Device_Used_for_Shopping: Device used for shopping (categorical: Smartphone, Desktop, Tablet). Payment_Method: Method of payment used for the purchase (categorical: Credit Card, Debit Card, PayPal, Cash, Other). Time_of_Purchase: Timestamp of when the purchase was made (date/time). Discount_Used: Whether the customer used a discount (Boolean: True/False). Customer_Loyalty_Program_Member: Whether the customer is part of a loyalty program (Boolean: True/False). Purchase_Intent: The intent behind the purchase (categorical: Impulsive, Planned, Need-based, Wants-based). Shipping_Preference: Shipping preference (categorical: Standard, Express, No Preference). Payment_Frequency: Frequency of payment (categorical: One-time, Subscription, Installments). Time_to_Decision: Time taken from consideration to actual purchase (in days).

Use Cases: Market Segmentation: Segment customers based on demographics, preferences, and behavior. Predictive Analytics: Use data to predict customer spending habits, loyalty, and product preferences. Customer Profiling: Build detailed profiles of different consumer segments based on purchase behavior, social media influence, and decision-making patterns. Retail and E-commerce Insights: Analyze purchase channels, payment methods, and shipping preferences to optimize marketing and sales strategies.

Target Audience: Data scientists and analysts looking for consumer behavior data. Marketers interested in improving customer segmentation and targeting. Researchers are exploring factors influencing consumer decisions and preferences. Companies aiming to improve customer experience and increase sales through data-driven decisions.

This dataset is available in CSV format for easy integration into data analysis tools and platforms such as Python, R, and Excel.

Context

Typically e-commerce datasets are proprietary and consequently hard to find among publicly available data. However, The UCI Machine Learning Repository has made this dataset containing actual transactions from 2010 and 2011. The dataset is maintained on their site, where it can be found by the title "Online Retail".

Content

"This is a transnational data set which contains all the transactions occurring between 01/12/2010 and 09/12/2011 for a UK-based and registered non-store online retail.The company mainly sells unique all-occasion gifts. Many customers of the company are wholesalers."

Acknowledgements

Per the UCI Machine Learning Repository, this data was made available by Dr Daqing Chen, Director: Public Analytics group. chend '@' lsbu.ac.uk, School of Engineering, London South Bank University, London SE1 0AA, UK.

Image from stocksnap.io.

Inspiration

Analyses for this dataset could include time series, clustering, classification and more.

A 2021 survey found that a ***** of the global social media shopping spend in 2025 would be attributed to millennial consumers. Next in line are Gen Z shoppers, accounting for ** percent of social commerce spending.

Discover the booming social commerce market! Explore key trends, regional insights, and leading companies shaping the future of online shopping through social media platforms. Projected to reach [estimated 2033 value] by 2033, with a CAGR of 6%, this market analysis provides crucial data for investors and businesses.

In 2024, the United States was home to an estimated ***** million social buyers. By 2028, this figure is forecast to grow to ***** million U.S. Americans expected to make purchases through social networks. Social channels are the new shopping hubs Social networks, known for producing the 'feel-good hormone' oxytocin and having a broad reach across the population, are redefining online shopping. In the United States, this channel is projected to account for an increasing share of online retail sales in the coming years. As of 2022, approximately ** percent of U.S. online users who made purchases on a social media platform did so on Facebook, while ** percent used Instagram. China remains the social commerce powerhouse Responsible for almost half of the world's online retail sales, China leads the way in e-commerce. As such, innovation has been the order of the day, bringing Chinese companies to strongly embrace new trends such as social commerce. According to estimates, China's social commerce gross merchandise value was set to reach *** trillion yuan (approximately *** billion U.S. dollars) in 2021. That year, sales through social media made up about **** percent of the total online sales value in the Asian country, a figure that is expected to keep growing steadily over the next few years.

Review of Economics and Statistics: Forthcoming

In 2024, deals and discounts were the top factors motivating online shoppers globally to increase their use of social commerce. According to a survey, ** percent of respondents said this would be a driver of social shopping. Ease of purchase and exclusive offers followed, with ** percent and ** percent, respectively.

Snapshot img

Digital Commerce Market Size 2024-2028

The digital commerce market size is forecast to increase by USD 3,634 billion at a CAGR of 16.6% between 2023 and 2028. The market is experiencing significant growth, driven by vigorous internet penetration and advancements in technological digital commerce platforms. The increasing use of smartphones and the convenience they offer for online shopping have contributed to the market's expansion. Additionally, the trend towards contactless transactions and social distancing during the COVID-19 pandemic has accelerated the shift towards digital commerce. Robotics and advanced technologies like smartphones and laptops facilitate seamless transactions. However, challenges persist, including growing data privacy and security concerns, which require strong security measures and transparency from digital commerce platforms to maintain consumer trust. The market's future growth is expected to be fueled by continued technological advancements and the increasing adoption of digital commerce solutions by businesses of all sizes.

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The market refers to the buying and selling of goods and services through an electronic network, specifically the Internet. This market encompasses various types of transactions, including Business-to-Consumer (B2C), Business-to-Business (B2B), Consumer-to-Business (C2B), and Consumer-to-Consumer (C2C). The market is driven by the increasing use of the Internet in homes and offices, and the widespread adoption of computers, tablets, cell phones, and broadband connections. E-commerce sector players require digital marketing expertise to establish an online presence and attract customers. Retailers in industries such as industrial and logistics are increasingly leveraging e-commerce to reach a broader audience. Women and social networking sites also play a significant role in driving e-business growth. Overall, the market is transforming traditional business models and offering new opportunities for businesses and consumers alike.

Market Segmentation

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Business Segment

  Business to business
  Business to consumer


Geography

  APAC

    China
    Japan


  North America

    US


  Europe

    Germany
    UK


  South America



  Middle East and Africa

By Business Segment Insights

The business to business segment is estimated to witness significant growth during the forecast period. The market is experiencing significant growth due to the proliferation of smart phones, multiple payment modes, and cross-border e-commerce. CXOs are increasingly focusing on digital commerce visibility to expand their businesses, leveraging AI, machine learning, and in-memory technologies. Small and medium-sized businesses are embracing SaaS delivery models to enhance their online presence and reach a wider customer base. Cyber security issues and online frauds are major concerns, necessitating the implementation of advanced security measures such as block chain and memorandums of understanding with logistics, warehouse, and transportation service providers. Online sales are no longer limited to homes and offices, with the rise of mobile commerce, social commerce, and local commerce.

Additionally, digital marketing expertise is essential for retailers to effectively engage with consumers through web contacts, social media, and mobile payments. The e-commerce sector is transforming rapidly, offering immense opportunities for innovation and growth.

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The business to business segment accounted for USD 1,294.40 billion in 2018 and showed a gradual increase during the forecast period.

Regional Insights

APAC is estimated to contribute 54% to the growth of the global market during the forecast period. Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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Digital commerce refers to the buying and selling of goods and services through an electronic network, specifically the Internet. This encompasses various business models such as business-to-consumer (B2C), business-to-business (B2B), consumer-to-business (C2B), and consumer-to-consumer (C2C). E-commerce and e-business are interchangeable terms used to describe this phenomenon, with e-tail being a specific term for businesses that sell products online. Digital commerce software and inventory management solutions facilitate the process, enabling retailers to manage sales and marketing efforts across multiple channels. The automotive segment, manufacturing, retail h

Picture a high school hallway during lunch break. Heads down, thumbs scrolling, earbuds in. This isn’t boredom, it’s engagement. For Generation Z, social media isn’t just a way to stay connected; it’s how they navigate identity, find entertainment, and even make purchasing decisions. Born between 1997 and 2012, Gen Z...

In 2025, the social commerce market in the United States is estimated to generate *** billion U.S. dollars in revenue. Forecasts indicate that this amount will increase over the next five years, exceeding *** billion in 2029.

In 2023, approximately two out of ten surveyed users in the United States indicated that they engage in social media shopping a few times a year. Meanwhile, 14.5 percent of respondents in the North American country reported making social media purchases once a month, with only 5.2 percent doing so on a daily basis.

According to a 2023 survey, the most popular social media platforms for buying products worldwide were Facebook and Instagram. Both networks belong to parent company Meta. Among the selected countries, Czechia (** percent) and the United States (** percent) used Facebook the most to shop for products. Meanwhile, Spain and Portugal had the most social shoppers on Instagram (each ** percent).

When asked which social network they were most likely to shop on, ***percent of global online shoppers named Facebook in 2025. Also operated by Meta (formerly Facebook, Inc.), Instagram ranked second, with ***percent of respondents choosing it as the most likely to be used for this type of activity.