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TwitterBy 2030, the Indonesian e-commerce market was predicted to generate around *** billion U.S. dollars in online retail sales, increasing from ** billion U.S. dollars in 2024. By 2030, Indonesia was forecasted to account for over 40 percent of the Southeast Asian e-commerce market, likely due to a growing middle class and the increasing access to the internet. Other emerging markets include Malaysia, the Philippines, Thailand and Vietnam. E-commerce in Southeast Asia The leading product categories that were bought through e-commerce platforms in Southeast Asia include fashion and beauty. Shopee and Lazada have emerged as leading e-commerce sites in the region, with Shopee generating over *** million web sessions. The preferred payment method among Southeast Asian consumers when shopping online varied between digital wallets and account-to-account payments, depending on the country. In Singapore, credit cards were more used compared to other countries, while digital wallets were popular in Indonesia and Vietnam. Omni-channel experiences through e-commerce E-commerce has been steadily growing with the emergence of numerous online retail brands and online marketplaces. Further, more and more fashion brands provide the option of browsing products on their online shop while consumers are shopping in the physical store, so the customer can check on size availability and order it for delivery to their homes or to the store. Given that, omnichannel experiences are relevant for offering the customer more convenience and to increase customer loyalty.
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The Southeast Asia Cross-Border E-Commerce Market Report is Segmented by Business Model (B2C and B2B), by Product Category (Fashion and Apparel, Consumer Electronics and More), by Sales Channel (Online Marketplaces, Direct-To-Consumer and More) and by Country (Indonesia, Thailand, Vietnam, Philippines, Malaysia, Singapore and Rest of Southeast Asia). The Market Forecasts are Provided in Terms of Value (USD)
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Southeast Asia E-Commerce Logistics Market Size 2025-2029
The southeast asia e-commerce logistics market size is forecast to increase by USD 1.27 billion, at a CAGR of 5% between 2024 and 2029.
The market is experiencing significant growth, driven by the surge in social commerce and technological advances. Social commerce, a sales model that integrates social media into the shopping process, is gaining popularity among consumers in the region, leading to an increase in demand for efficient and reliable logistics services. Technological innovations, such as automation, robotics, and real-time tracking, are transforming the e-commerce logistics landscape, enabling faster delivery times and improved customer satisfaction. However, the market faces challenges, including high logistics costs, which can significantly impact profitability for e-commerce businesses. The complex and fragmented nature of the region's logistics infrastructure, coupled with rising fuel prices and labor costs, add to the challenges. Companies seeking to capitalize on the market's opportunities must focus on optimizing their logistics networks, leveraging technology to streamline operations, and collaborating with local partners to navigate the region's unique challenges effectively. By doing so, they can ensure efficient delivery, reduce costs, and ultimately, gain a competitive edge in the rapidly evolving e-commerce landscape.
What will be the size of the Southeast Asia E-Commerce Logistics Market during the forecast period?
Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
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In the dynamic e-commerce logistics market of Southeast Asia, automated customer support and customer service automation are increasingly essential for providing efficient and responsive experiences. Big data analytics and machine learning enable personalized shopping experiences and delivery optimization, while predictive analytics ensures proactive fraud prevention. The Internet of Things and artificial intelligence are transforming last-mile delivery, enabling real-time tracking and optimization. Green logistics and sustainable practices are gaining traction, as businesses prioritize delivery efficiency and cost optimization. Integrated logistics solutions, including cloud-based platforms, third-party logistics, and delivery automation, streamline operations and enhance reverse logistics capabilities. Dynamic routing and delivery scheduling further optimize delivery networks, ensuring timely and cost-effective deliveries. Smart logistics and sustainable practices are shaping the future of e-commerce in Southeast Asia, as businesses prioritize both customer experience management and delivery optimization.
How is this market segmented?
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments. Mode Of TransportationDomesticInternationalServiceTransportationWarehousingOthersGeographyAPACIndonesiaSingaporeThailandVietnam
By Mode Of Transportation Insights
The domestic segment is estimated to witness significant growth during the forecast period.
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The Domestic segment was valued at USD billion in 2019 and showed a gradual increase during the forecast period.
Market Dynamics
Our researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
What are the Southeast Asia E-Commerce Logistics Market drivers leading to the rise in adoption of the Industry?
The rise of social commerce is a significant key driver in the current market trend, as more consumers turn to social media platforms for shopping and purchasing products online.
Social commerce is revolutionizing e-commerce by integrating social media and online platforms for buying and selling products and services. Major social media players, including Facebook, Instagram, YouTube, Pinterest, and Snapchat, offer opportunities for social commerce through their platforms. Advertisements showcasing products on these sites provide users with product descriptions and purchasing options directly from their news feeds. Last-mile delivery and digital marketing are crucial elements of social commerce success. Search engine optimization and mobile commerce are essential digital marketing strategies. Automated guided vehicles and payment gateways streamline logistics and payment processes. Cross-border shipping and cash on delivery options cater to international customers. The delivery experience is a significant differentiator for social commerce. Ensuring timely and efficient delivery is ess
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TwitterAccording to a survey on online shopping trends prior to Ramadan among Indonesian consumers in 2023, Shopee accounted for ** percent of e-commerce market share based on value of transactions. With its headquarters based in Singapore, Shopee is one of the leading e-commerce platforms in Southeast Asia and Taiwan.
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The Southeast Asia Cross-Border E-Commerce Logistics Market report segments the industry into By Service (Transportation, Warehousing and Inventory Management, Value-added Services (Labeling, Packaging)), By Business (B2B (Business-to-Business), B2C (Business-to-Consumer)), By Product (Fashion and Appareal, Consumer Electronics, Home Appliances, Furniture, and more.), and By Country.
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Discover the explosive growth of the Southeast Asia cross-border e-commerce market! This in-depth analysis reveals key trends, drivers, and challenges for 2025-2033, featuring major players like Shopee, Lazada, and Amazon. Explore market segmentation, regional insights, and future growth projections. Recent developments include: September 2022: Akulaku, a leading Southeast Asian banking and digital finance platform announced a partnership with Alipay+ that will allow Indonesian consumers to use its BNPL solution Akulaku PayLater at Alipay+'s global merchants. Alipay+, a suite of global cross-border digital payments and marketing solutions, will now support Akulaku PayLater, and merchants will be able to accept Akulaku PayLater as a payment method., February 2022: Razorpay has announced its first international expansion into South-East Asia, purchasing a majority stake in Curlec, a Malaysian fintech firm, for an undisclosed sum. Curlec is a Kuala Lumpur-based company that creates recurring payment solutions for modern businesses of all sizes. Razorpay's fourth acquisition in total and it's first in international waters.. Notable trends are: Growth in E-commerce sector in the region driving the market.
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TwitterIn 2024, Vietnam was Southeast Asia's largest cosmetics market, making up over ********* of the total market share. At the same time, Indonesia ranked second, accounting for about **** percent of the e-commerce cosmetics market share in the region. Makeup usage in Southeast Asia Southeast Asia has some of the highest usage rates of makeup in the Asia-Pacific region, with Vietnam leading the cosmetics e-commerce market size. Lip makeup was the most popular type of makeup among Southeast Asian consumers. Foundation was the most popular face product, while mascara took about a quarter of eye makeup e-commerce sales in Southeast Asia. E-commerce continues to grow The Southeast Asian e-commerce market is expected to grow considerably in the coming years. Undersaturated markets like Vietnam and Indonesia were projected to grow exponentially. As social commerce is an emerging segment of e-commerce in the region, many young consumers in Indonesia purchase cosmetics and beauty products on social media. Around **** of the surveyed youth in Thailand, Vietnam, and the Philippines also use social media to buy beauty products.
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The size of the Asia-Pacific B2B E-Commerce Industry market was valued at USD XX Million in 2023 and is projected to reach USD XXX Million by 2032, with an expected CAGR of 15.20% during the forecast period.B2B e-commerce is the buying and selling of goods and services online between businesses. It deals with electronic data interchange, online marketplaces, and digital platforms to make business-to-business functions efficient and streamlined. This is through online transactions. Asia-Pacific remains a hot spot for B2B e-commerce since internet penetration grows at a rate, smartphone usage increases, and the middle class continues to expand. China, India, and the Southeast Asian countries are experiencing how B2B e-commerce platforms can be adopted, through which businesses benefit in all dimensions such as cost savings and efficiency, along with wider markets accessibility. B2B e-commerce platforms enable businesses to access suppliers, distributors, and customers from all parts of the world, therefore facilitating trade and collaboration processes. The key trends that are associated with m-commerce are mobile commerce, embedding artificial intelligence and machine learning for a more personalized experience, and blockchain technology for secure and transparent transactions.As the region embarks on the digital transformation path, B2B e-commerce is expected to shake up the very way and manner in which businesses transact with each other across the Asia-Pacific market. Recent developments include: June 2022 - Vertiv, a provider of critical digital infrastructure and continuity solutions, announced opening its official store in Tokopedia, Indonesia's e-commerce platform. This is part of Vertiv's continuous expansion into the e-commerce space in Southeast Asia, reaching more customers looking to buy small to medium-sized uninterruptible power supply (UPS) solutions., June 2022 - In order to increase the selection for its B2B wholesale customers, Ramagya Mart recently introduced home appliance categories to their B2B e-commerce web. To date, 900 manufacturers across these five categories have joined the platform.. Key drivers for this market are: Advancement in Technologies, Increasing Business Interest towards Convenient Shopping solutions; Regulatory and Government Support. Potential restraints include: Risk of Data Breach in Storing and Processing Large Data in Next-gen Computing, High operational challenges in Implementing the Solution. Notable trends are: Advancement in Technologies Plays a Significant Role in Market Growth.
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The Southeast Asia e-commerce logistics market is experiencing explosive growth, fueled by the region's burgeoning digital economy and rising e-commerce adoption. With a 2025 market size of $52.52 billion and a projected Compound Annual Growth Rate (CAGR) of 21.25% from 2025 to 2033, this sector presents significant opportunities for investors and businesses. Key drivers include the increasing smartphone penetration, expanding middle class with rising disposable incomes, and government initiatives promoting digital infrastructure development across Southeast Asia. The growth is further propelled by the increasing preference for convenient and faster delivery options, leading to the rise of innovative logistics solutions such as last-mile delivery optimization, automated warehousing, and the adoption of advanced technologies like AI and big data analytics for efficient route planning and inventory management. However, challenges such as inadequate infrastructure in some regions, varying regulatory landscapes across countries, and intense competition among established players and emerging startups need to be considered. The market is segmented by deployment (domestic and international), with domestic logistics currently holding a larger market share due to the high volume of intra-regional e-commerce transactions. The competition is fierce, with a mix of global giants and regional players vying for market share using strategies focused on technological advancement, strategic partnerships, and expansion into underserved areas. The market's future trajectory hinges on successfully addressing infrastructure gaps, streamlining regulations, and fostering collaboration across the value chain. The market's regional distribution reflects the varying levels of e-commerce penetration. While countries like Indonesia, Thailand, Vietnam, and Singapore are leading the charge, significant growth potential exists in less developed markets within the region. The competitive landscape is characterized by a diverse range of players, including international logistics giants, regional specialists, and nimble startups, each employing different strategies to gain a foothold. Growth opportunities exist in specialized services such as cross-border logistics, cold chain solutions for perishable goods, and environmentally sustainable delivery options. The success of companies in this dynamic market will depend on their ability to adapt quickly to evolving consumer demands, leverage technological advancements, and navigate the complex regulatory and logistical challenges. The forecast period (2025-2033) promises sustained growth, driven by continued e-commerce expansion and technological innovation within the Southeast Asian region.
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The global B2B ecommerce market size was USD 5632.28 billion in 2024 & is projected to grow from USD 7038.1 billion in 2025 to USD 63525.49 billion by 2033.
Report Scope:
| Report Metric | Details |
|---|---|
| Market Size in 2024 | USD 5632.28 Billion |
| Market Size in 2025 | USD 7038.1 Billion |
| Market Size in 2033 | USD 63525.49 Billion |
| CAGR | 19.2% (2025-2033) |
| Base Year for Estimation | 2024 |
| Historical Data | 2021-2023 |
| Forecast Period | 2025-2033 |
| Report Coverage | Revenue Forecast, Competitive Landscape, Growth Factors, Environment & Regulatory Landscape and Trends |
| Segments Covered | By Category of Supply,By Deployment,By Channel,By End-User,By Region. |
| Geographies Covered | North America, Europe, APAC, Middle East and Africa, LATAM, |
| Countries Covered | U.S., Canada, U.K., Germany, France, Spain, Italy, Russia, Nordic, Benelux, China, Korea, Japan, India, Australia, Taiwan, South East Asia, UAE, Turkey, Saudi Arabia, South Africa, Egypt, Nigeria, Brazil, Mexico, Argentina, Chile, Colombia, |
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The Philippines e-commerce market is booming, with a $15.51B market size in 2025 and a projected 13.78% CAGR through 2033. Discover key drivers, trends, and challenges shaping this dynamic sector, including major players like Shopee and Lazada. Explore the regional breakdown and future growth potential. Key drivers for this market are: Growing Demand from Fashion Industry, Penetration of Internet and Smartphone Usage. Potential restraints include: Security Flaw Related to Hacking of Password Managers. Notable trends are: Fashion Industry to Dominate the Market Significantly.
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Southeast Asia Cross-Border E-commerce Market size was valued at USD 90 Billion in 2024 and is expected to reach USD 220 Billion by 2032, growing at a CAGR of 11.75% from 2026 to 2032.
Southeast Asia Cross-Border E-commerce Market: Definition/ Overview
The usage of cross-border digital trade has grown dramatically in a variety of applications, revolutionizing how firms and consumers engage worldwide. Businesses use these platforms for B2B transactions, allowing manufacturers and suppliers to interact with global partners and streamline supply chains. Cross-border platforms give consumers access to a diverse range of products, including unusual or exclusive foreign items that are sometimes unavailable locally.
Deeper integration of artificial intelligence and data analytics to personalize shopping experiences and improve cross-border logistics. Advances in virtual and augmented reality are projected to reshape product discovery and engagement, providing immersive shopping experiences.
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The ASEAN e-commerce logistics market is experiencing robust growth, projected to reach a market size of $6.22 billion in 2025 and exhibiting a Compound Annual Growth Rate (CAGR) of 14.50% from 2025 to 2033. This expansion is fueled by several key drivers. The burgeoning e-commerce sector within ASEAN, driven by increasing internet and smartphone penetration, rising disposable incomes, and a preference for online shopping convenience, is a primary catalyst. Furthermore, advancements in logistics technology, such as improved warehousing and inventory management systems, sophisticated tracking and delivery solutions, and the rise of last-mile delivery networks, are significantly enhancing efficiency and expanding reach. The market's segmentation reveals a diverse landscape, with strong growth anticipated across various service types (transportation, warehousing, value-added services like packaging and labeling), business models (B2B and B2C), and product categories (fashion, electronics, home appliances, and more). The increasing prevalence of cross-border e-commerce further contributes to market expansion, although challenges remain in harmonizing regional regulations and infrastructure development. Competition in the ASEAN e-commerce logistics market is intense, with a mix of established international players like FedEx and UPS, alongside rapidly growing regional players such as J&T Express, Ninja Van, and others. These companies are investing heavily in infrastructure, technology, and expansion strategies to capture market share. However, the market also faces constraints. These include the geographical challenges inherent in the diverse ASEAN landscape, the need for consistent regulatory frameworks across different nations, and the ongoing competition for talent in a rapidly evolving industry. The success of companies will hinge on their ability to adapt to evolving consumer expectations, embrace technological advancements, and navigate the complexities of regional regulations and infrastructure limitations. Overcoming these obstacles will be crucial for sustaining the predicted high growth trajectory. Key drivers for this market are: 4., Growing E-commerce Sector. Potential restraints include: 4., Complicated Product Returns. Notable trends are: E-commerce growth is driving the market.
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The size of the Malaysia E-commerce Market market was valued at USD 10.72 Million in 2024 and is projected to reach USD 27.36 Million by 2033, with an expected CAGR of 14.32% during the forecast period. Recent developments include: May 2022 -Malaysia registered 89% smartphone adoption rate. Over 29.5 million Malaysians, or more than 89% of the nation's population, use the Internet. Malaysia's mobile commerce market is expected to develop at a rate of 19.7% CAGR to reach RM41.11 billion (USD 8.78 Billion) by 2023, exceeding the country's overall e-commerce growth., September 2022 - Lazada Group formed an e-commerce anti-counterfeiting cooperation. Lazada worked with partners such as BMW and HP to combat the trafficking and sale of counterfeit goods on Southeast Asia's online marketplaces. The Southeast Asian e-commerce Anti-Counterfeiting Working Group, or Seca, has pledged to collaborate with stakeholders to address "changing issues surrounding the trade in counterfeit goods in online retail" and to work together to protect intellectual property (IPR) and consumers in the e-commerce ecosystem., July 2022- Malaysia's government introduced Malaysia Digital, a program designed to boost the country's digital economy and help Keluarga Malaysia. Malaysia Digital is a national strategic initiative led by the Ministry of Communications and Multimedia (K-KOMM) through the Malaysia Digital Economy Corporation (MDEC) to encourage and attract companies, talents, and investment while allowing Malaysian businesses and the Rakyat to play a leadership role in the global digital economy.. Key drivers for this market are: Increase in adoption of digital Solutions, Promotion of e-commerce by the Government Sectors. Potential restraints include: Increasing Network Complexity. Notable trends are: Government initiatives supporting the increased adoption of digital solutions.
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The Southeast Asia CRM Analytics Market Report is Segmented by Solution Type (Sales and Marketing Analytics, Contact-Centre Analytics, and More), Deployment Model (Cloud, On-Premise), End-User Enterprise Size (Large Enterprises, Smes), End-User Industry (BFSI, Retail and E-Commerce, and More), and Country (Indonesia, Singapore, and More). The Market Forecasts are Provided in Terms of Value (USD).
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Discover the explosive growth of the Asia-Pacific B2B e-commerce market! This analysis reveals a 15.20% CAGR, key drivers, challenges, and regional breakdowns (China, Japan, India, South Korea). Learn about leading companies and future projections for 2025-2033. Recent developments include: June 2022 - Vertiv, a provider of critical digital infrastructure and continuity solutions, announced opening its official store in Tokopedia, Indonesia's e-commerce platform. This is part of Vertiv's continuous expansion into the e-commerce space in Southeast Asia, reaching more customers looking to buy small to medium-sized uninterruptible power supply (UPS) solutions., June 2022 - In order to increase the selection for its B2B wholesale customers, Ramagya Mart recently introduced home appliance categories to their B2B e-commerce web. To date, 900 manufacturers across these five categories have joined the platform.. Key drivers for this market are: Advancement in Technologies, Increasing Business Interest towards Convenient Shopping solutions; Regulatory and Government Support. Potential restraints include: Advancement in Technologies, Increasing Business Interest towards Convenient Shopping solutions; Regulatory and Government Support. Notable trends are: Advancement in Technologies Plays a Significant Role in Market Growth.
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According to our latest research, the global AI in E-Commerce market size reached USD 8.9 billion in 2024 and is expected to grow at a robust CAGR of 18.6% from 2025 to 2033. By the end of the forecast period, the market is projected to attain a value of USD 44.2 billion by 2033. This substantial growth is primarily driven by the accelerating adoption of artificial intelligence technologies across online retail platforms, as businesses seek to enhance customer experiences, streamline operations, and optimize decision-making processes.
The rapid expansion of the AI in E-Commerce market is underpinned by several critical growth factors. Foremost among these is the increasing consumer demand for personalized shopping experiences. Retailers are leveraging AI-driven algorithms to analyze vast datasets, enabling them to deliver tailored product recommendations, dynamic pricing, and targeted marketing campaigns. The proliferation of digital touchpoints—ranging from mobile apps to voice assistants—has further amplified the need for intelligent automation, making AI an indispensable tool for e-commerce businesses aiming to boost conversion rates and foster customer loyalty. Additionally, the integration of AI-powered chatbots and virtual assistants is revolutionizing customer service by providing real-time, 24/7 support, thereby reducing operational costs and improving customer satisfaction.
Another significant driver propelling the growth of the AI in E-Commerce market is the ongoing digital transformation across the retail sector. As e-commerce platforms contend with rising competition and shifting consumer behaviors, AI technologies offer a competitive edge by automating inventory management, optimizing supply chains, and detecting fraudulent activities. Retailers are increasingly investing in advanced analytics, computer vision, and natural language processing to enhance operational efficiency and mitigate risks. The adoption of cloud-based AI solutions has also lowered entry barriers for small and medium-sized enterprises, enabling them to harness sophisticated tools without substantial upfront investments in infrastructure.
Moreover, the global expansion of e-commerce, particularly in emerging markets, is fueling the demand for AI-driven solutions. The surge in online transactions, coupled with the rise of omnichannel retail strategies, has created a complex ecosystem that necessitates intelligent automation and data-driven insights. AI is facilitating seamless integration across various sales channels, improving inventory visibility, and enabling predictive analytics for demand forecasting. As regulatory frameworks around data privacy and security continue to evolve, e-commerce companies are prioritizing investments in AI technologies that enhance compliance and build consumer trust.
From a regional perspective, North America currently leads the AI in E-Commerce market, accounting for the largest share in 2024. This dominance is attributed to the presence of major technology providers, high consumer adoption rates, and significant investments in research and development. However, Asia Pacific is poised to witness the fastest growth during the forecast period, driven by rapid digitalization, increasing internet penetration, and the emergence of tech-savvy consumers in countries such as China, India, and Southeast Asia. Europe is also experiencing steady growth, supported by robust e-commerce infrastructure and regulatory support for digital innovation. Latin America and the Middle East & Africa are gradually catching up, as local retailers embrace AI to address unique market challenges and capitalize on new opportunities.
The AI in E-Commerce market is segmented by component into software, services, and hardware, each playing a pivotal role in the ecosystem. The software segment dominates the market, as AI-powered platforms and applications are crucial for delivering personalized recommendations, automating customer interaction
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The Southeast Asia CRM Market Report is Segmented by Organization Size (Small and Medium, and Large Scale), Deployment Model (Cloud, On-Premise, and Hybrid), Application (Sales Automation, Marketing Automation, Customer Service and Support, and Contact Centre), End-User Vertical (Retail and E-Commerce, BFSI, Manufacturing, Services, and Government), and Geography. The Market Forecasts are Provided in Terms of Value (USD).
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The size of the E-Commerce Personal Care Products Market was valued at USD XX Million in 2023 and is projected to reach USD XXX Million by 2032, with an expected CAGR of 6.74% during the forecast period. Recent developments include: April 2023: L'Oréal SA acquired Melbourne-founded Aesop, a luxury cosmetics, shampoo, and body care brand, for USD 2.5 billion. L'Oréal acquisition will help Australian beauty brand Aesop's global expansion., February 2023: Mitsui & Co acquired 30% of TBP Importaço e Comércio de Cosméticos, a wholly-owned subsidiary of Kao Corporation in Brazil. The companies have signed a Quota Subscription Agreement under which 70% of the business will be owned by Kao and 30% by Mitsui., April 2022: To launch a new electric toothbrush, Colgate partnered with Shopee, one of the leading online shopping platforms in Southeast Asia and Taiwan. The company claims the product has four cleaning modes: squeaky clean, sparkle, gum care, and night spa. This product is only available online in five markets - Singapore, Malaysia, Thailand, Vietnam, and the Philippines.. Key drivers for this market are: Growing Influence Of Social Media And Impact Of Digital Technology On The Market, Surge In Product Innovation. Potential restraints include: Burgeoning Of Counterfeit Personal Care Products. Notable trends are: Growing Influence Of Social Media And Impact Of Digital Technology On The Market.
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Southeast Asia Advertising Market size was valued at USD 27.63 Billion in 2024 and is expected to reach USD 62.85 Billion by 2032, growing at a CAGR of 12.4% from 2026 to 2032.
Key Market Drivers
Rapid Digital Adoption: Rapid digital adoption drives the Southeast Asia advertising market, owing to the region's growing internet and mobile usage. The e-Conomy SEA 2023 research, 370 million digital consumers—75% of the population aged 15 and up are now online. The internet economy reached $174 billion in 2021, with a 49% CAGR between 2015 and 2021, demonstrating the region's rapid digital change.
Expansion of E-Commerce: The expansion of e-commerce is significantly boosting the Southeast Asia advertising market, as more online transactions drive demand for targeted digital promotions. The ASEAN Digital Integration Index predicts that the region's e-commerce sector will reach $120 billion by 2022, demonstrating the fast trend toward online retail.
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TwitterBy 2030, the Indonesian e-commerce market was predicted to generate around *** billion U.S. dollars in online retail sales, increasing from ** billion U.S. dollars in 2024. By 2030, Indonesia was forecasted to account for over 40 percent of the Southeast Asian e-commerce market, likely due to a growing middle class and the increasing access to the internet. Other emerging markets include Malaysia, the Philippines, Thailand and Vietnam. E-commerce in Southeast Asia The leading product categories that were bought through e-commerce platforms in Southeast Asia include fashion and beauty. Shopee and Lazada have emerged as leading e-commerce sites in the region, with Shopee generating over *** million web sessions. The preferred payment method among Southeast Asian consumers when shopping online varied between digital wallets and account-to-account payments, depending on the country. In Singapore, credit cards were more used compared to other countries, while digital wallets were popular in Indonesia and Vietnam. Omni-channel experiences through e-commerce E-commerce has been steadily growing with the emergence of numerous online retail brands and online marketplaces. Further, more and more fashion brands provide the option of browsing products on their online shop while consumers are shopping in the physical store, so the customer can check on size availability and order it for delivery to their homes or to the store. Given that, omnichannel experiences are relevant for offering the customer more convenience and to increase customer loyalty.