In 2023, Ho Chi Minh City was the largest municipality in Vietnam, with a population of over 9.5 million people. Home to over eight million people, Ha Noi ranking second, followed by Hai Phong. There are five municipalities in Vietnam, which are also the leading urban cities in the country.

In 2023, citizens of Ho Chi Minh City and Ha Noi had the highest monthly average monthly income per capita among Vietnam's four major cities, amounting to more than 6.5 million Vietnamese dong. People living in Da Nang had a slightly lower monthly income per capita that year, reaching an average of 6.22 million Vietnamese dong. In that year, the monthly average income per capita of the whole country was at 4.96 million Vietnamese dong.

Key information about Vietnam Monthly Earnings

• Vietnam Monthly Earnings stood at 339 USD in Dec 2023, compared with the previous figure of 334 USD in Sep 2023
• Vietnam Monthly Earnings data is updated quarterly, available from Mar 2011 to Dec 2023, with an average number of 240 USD
• The data reached the an all-time high of 339 USD in Dec 2023 and a record low of 142 USD in Jun 2011

• In the latest reports, Vietnam Population reached 101 million people in Dec 2024
• Unemployment Rate of Vietnam dropped to 2 % in Dec 2024
• The country's Labour Force Participation Rate increased to 68 % in Mar 2022

In 2023, the value of the state investment in the construction sector amounted to 34.04 trillion Vietnamese dong in Vietnam. In that year, the total investment amount into this sector reached over 158.78 trillion Vietnamese dong. Construction is among the leading contributors of GDP in Vietnam, as well as one of the industries employing the most people in the country.

Introduction

Welcome to the Vietnamese Call Center Speech Dataset for the Telecom domain designed to enhance the development of call center speech recognition models specifically for the Telecom industry. This dataset is meticulously curated to support advanced speech recognition, natural language processing, conversational AI, and generative voice AI algorithms.

Speech Data

This training dataset comprises 30 Hours of call center audio recordings covering various topics and scenarios related to the Telecom domain, designed to build robust and accurate customer service speech technology.

Topic Diversity

This dataset offers a diverse range of conversation topics, call types, and outcomes, including both inbound and outbound calls with positive, neutral, and negative outcomes.

This extensive coverage ensures the dataset includes realistic call center scenarios, which is essential for developing effective customer support speech recognition models.

Transcription

To facilitate your workflow, the dataset includes manual verbatim transcriptions of each call center audio file in JSON format. These transcriptions feature:

These ready-to-use transcriptions accelerate the development of the Telecom domain call center conversational AI and ASR models for the Vietnamese language.

Metadata

The dataset provides comprehensive metadata for each conversation and participant:

Introduction

Welcome to the Vietnamese Wake Word & Command Dataset, meticulously designed to advance the development and accuracy of voice-activated systems. This dataset features an extensive collection of wake words and commands, essential for triggering and interacting with voice assistants and other voice-activated devices. Our dataset ensures these systems respond promptly and accurately to user inputs, enhancing their reliability and user experience.

Speech Data

This training dataset comprises over 20,000 audio recordings of wake words and command phrases designed to build robust and accurate voice assistant speech technology. Each participant recorded 400 recordings in diverse environments and at varying speeds. This dataset contains audio recordings of wake words, as well as wake words followed by commands.

Dataset Diversity

This dataset includes recordings of various types of wake words and commands, in different environments and at different speeds, making it highly diverse.

This extensive coverage ensures the dataset includes realistic scenarios, which is essential for developing effective voice assistant speech recognition models.

Metadata

The dataset provides comprehensive metadata for each audio recording and participant:

Introduction

Welcome to the Vietnamese Call Center Speech Dataset for the Real Estate domain designed to enhance the development of call center speech recognition models specifically for the Real Estate industry. This dataset is meticulously curated to support advanced speech recognition, natural language processing, conversational AI, and generative voice AI algorithms.

Speech Data:

This training dataset comprises 30 Hours of call center audio recordings covering various topics and scenarios related to the Real Estate domain, designed to build robust and accurate customer service speech technology.

Topic Diversity

This dataset offers a diverse range of conversation topics, call types, and outcomes, including both inbound and outbound calls with positive, neutral, and negative outcomes.

This extensive coverage ensures the dataset includes realistic call center scenarios, which is essential for developing effective customer support speech recognition models.

Transcription

To facilitate your workflow, the dataset includes manual verbatim transcriptions of each call center audio file in JSON format. These transcriptions feature:

These ready-to-use transcriptions accelerate the development of the Real Estate domain call center conversational AI and ASR models for the Vietnamese language.

Metadata

The dataset provides comprehensive metadata for each conversation and participant:

This metadata is a powerful tool for understanding and characterizing the data, enabling informed decision-making in the development of Vietnamese call center speech recognition models.

Usage

The Fall of Saigon on the 30th of April 1975 marked the end of the Vietnam War. The war had been fought by communist forces attempting to overthrow the South Vietnamese state and unite the country under the rule of Communist Party of Vietnam since 1955. From 1964 onward, the U.S. entered the conflict in a full military capacity in an attempt to defend their allied regime in South Vietnam. By 1973, the U.S. had signed a peace deal which both the North and South Vietnamese states were parties to. In spite of this supposed end of hostilities, fighting between the communists and South Vietnam resumed shortly afterwards. The North Vietnamese and the Viet Cong insurgency in the South planned one final offensive for the Spring of 1975 in an attempt to finish the war. Whereas the communist leadership had expected the offensive to take up to two-years, in fact the South Vietnamese state was to last less than two months in the face of the attack. The sudden collapse of the state and military apparatus caught most by surprise, and led to the frantic evacuation of U.S. personnel and citizens, as well as Southern Vietnamese and other allied nationalities, out of Vietnam. The evacuation of Saigon and Operation Frequent Wind Over the course of the month of April 1975, the U.S. Air Force evacuated almost 7,000 U.S. citizens and approximately 45,000 citizens of other countries, mainly South Vietnamese who had worked with the U.S. authorities. As the communist forces advanced towards Saigon, the capital of South Vietnam, fear began to spread among supporters and officials of the South Vietnamese regime about how they would be treated if the city were to be captured. Many worried that they would be killed or tortured, leading them to try to flee from the country. At the same time, the U.S. Defense Attaché Office (DAO) began evacuating non-essential personnel at the beginning of the month. The extent of the collapse of the South Vietnamese state became evident with the flight of President Nguyễn Văn Thiệu to Taiwan on April 21st. The Air Force picked up the pace of evacuations in the following days, as more and more people turned up at the DAO's compound, as well as the U.S. embassy, seeking to be flown out of the city by helicopter. Operation Frequent Wind is perhaps the most well remembered of these evacuations, as the U.S. Air Force frantically flew almost 7,000 people out of Saigon on April 29th and 30th. The images broadcast in the media of desperate people crowding into the U.S. embassy in an attempt to get on the last flights out of the city have since become iconic representations of the failure of the United States' intervention in Vietnam to ensure the survival of the South Vietnamese state. The remaining members of the South Vietnamese government surrendered on April 30th, marking the end of almost 20 years of civil war in the country.

Introduction

Welcome to the Vietnamese Call Center Speech Dataset for the Retail domain designed to enhance the development of call center speech recognition models specifically for the Retail industry. This dataset is meticulously curated to support advanced speech recognition, natural language processing, conversational AI, and generative voice AI algorithms.

Speech Data

This training dataset comprises 30 hours of call center audio recordings covering various topics and scenarios related to the Retail domain, designed to build robust and accurate customer service speech technology.

Topic Diversity

This dataset offers a diverse range of conversation topics, call types, and outcomes, including both inbound and outbound calls with positive, neutral, and negative outcomes.

This extensive coverage ensures the dataset includes realistic call center scenarios, which is essential for developing effective customer support speech recognition models.

Transcription

To facilitate your workflow, the dataset includes manual verbatim transcriptions of each call center audio file in JSON format. These transcriptions feature:

These ready-to-use transcriptions accelerate the development of the Retail domain call center conversational AI and ASR models for the Vietnamese language.

Metadata

The dataset provides comprehensive metadata for each conversation and participant:

This metadata is a powerful tool for understanding and characterizing the data, enabling informed decision-making in the development of Vietnamese call center

Key information about Vietnam Household Income per Capita

• Vietnam Annual Household Income per Capita reached 2,502.524 USD in Dec 2023, compared with the previous value of 2,409.689 USD in Dec 2022.
• Vietnam Annual Household Income per Capita data is updated yearly, available from Dec 1994 to Dec 2023, with an averaged value of 1,023.278 USD.
• The data reached an all-time high of 2,502.524 USD in Dec 2023 and a record low of 183.956 USD in Dec 1994.
• In the latest reports, Retail Sales of Vietnam grew 8.086 % YoY in Nov 2024.

The US Census Bureau defines Asian as "A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. This includes people who reported detailed Asian responses such as: Indian, Bangladeshi, Bhutanese, Burmese, Cambodian, Chinese, Filipino, Hmong, Indonesian, Japanese, Korean, Laotian, Malaysian, Nepalese, Pakistani, Sri Lankan, Taiwanese, Thai, Vietnamese, Other Asian specified, Other Asian not specified.". 2020 Census block groups for the Wichita / Sedgwick County area, clipped to the county line. Features were extracted from the 2020 State of Kansas Census Block Group shapefile provided by the State of Kansas GIS Data Access and Support Center (https://www.kansasgis.org/index.cfm).Change in Population and Housing for the Sedgwick County area from 2010 - 2020 based upon US Census. Census Blocks from 2010 were spatially joined to Census Block Groups from 2020 to compare the population and housing figures. This is not a product of the US Census Bureau and is only available through City of Wichita GIS. Please refer to Census Block Groups for 2010 and 2020 for verification of all data Standard block groups are clusters of blocks within the same census tract that have the same first digit of their 4-character census block number. For example, blocks 3001, 3002, 3003… 3999 in census tract 1210.02 belong to Block Group 3. Due to boundary and feature changes that occur throughout the decade, current block groups do not always maintain these same block number to block group relationships. For example, block 3001 might move due to a change in the census tract boundary. Even if the block is no longer in block group 3, the block number (3001) will not change. However, the identification string (GEOID20) for that block, identifying block group 3, would remain the same in the attribute information in the TIGER/Line Shapefiles because block identification strings are always built using the decennial geographic codes.Block groups delineated for the 2020 Census generally contain between 600 and 3,000 people. Local participants delineated most block groups as part of the Census Bureau's Participant Statistical Areas Program (PSAP). The Census Bureau delineated block groups only where a local or tribal government declined to participate or where the Census Bureau could not identify a potential local participant.A block group usually covers a contiguous area. Each census tract contains at least one block group and block groups are uniquely numbered within census tract. Within the standard census geographic hierarchy, block groups never cross county or census tract boundaries, but may cross the boundaries of county subdivisions, places, urban areas, voting districts, congressional districts, and American Indian, Alaska Native, and Native Hawaiian areas.Block groups have a valid range of 0 through 9. Block groups beginning with a zero generally are in coastal and Great Lakes water and territorial seas. Rather than extending a census tract boundary into the Great Lakes or out to the 3-mile territorial sea limit, the Census Bureau delineated some census tract boundaries along the shoreline or just offshore.

As of 2020, there were approximately 6.3 million veterans of the United States military still alive who served during the period of the Vietnam War from 1964 to 1975. Around 8.75 million service personnel served during the war, with 40% of those stationed in Vietnam and the surrounding Southeast Asian countries. Veterans of this conflict reflect the largest cohort of American veterans still alive in terms of service era.

Vietnam War veterans may still suffer from long-term health effects of their service during the war. These range from mental health conditions such as post-traumatic stress disorder (PTSD) and depression, to health conditions caused by exposure to toxic chemicals used to clear trees and plants in the Vietnamese jungle during the war. Since the signing of the Vietnam War Veterans Recognition Act of 2017 by President Donald J. Trump, March 29th is designated in the U.S. as National Vietnam War Veterans Day.

According to a survey on health behaviors, 44 percent of Vietnamese respondents stated that they exercised a lot, very often, moderately, or fairly often. In the same survey, 89 percent of respondents considered themselves very healthy or healthy.

Popular sports and fitness in Vietnam

Sports have been ingrained in Vietnamese culture, even during the French colonial period and the Vietnam war. Football has been the most popular sport among Vietnamese people, both for exercising and as sports content for watching, followed by badminton. Exercises in the form of fitness have been growing in popularity in recent years, with walking, running, and cycling being the most favored fitness activities among people of all ages. Despite the growing number of fitness centers across the country, public parks are still the most favored locations for fitness exercises.

State of health in Vietnam Compared to its neighbors, Vietnam has the lowest prevalence of obesity in the ASEAN region. On the other hand, the rate of obesity in the country has slowly been increasing, partially due to income growth and the rise in convenience and fast-food consumption. At the same time, health-conscious consumers, especially in urban areas, have been switching to perceived healthier food choices, such as plant-based products and organic food items.

The United States military conscripted approximately 1.9 million service personnel into their ranks over the course of the Vietnam War. Commonly known as the draft, conscription had been conducted in the U.S. through the Selective Service System (SSS) since 1917. Initially, the draft was conducted using a random ballot by the SSS. When a person was called up by the draft, they had to report to their local draft board to evaluate their draft status. The various exemptions which draft-eligible men could use to avoid service, such as still being in university education or being medically unfit, were thought to allow better-connected and middle class men to evade the draft more easily than working class or minority men. The SSS responded to criticism of the draft system by conducting draft lotteries beginning in 1969. These draft lotteries were conducted based on birth dates, with the probability of conscription being higher for those men with birth dates which were selected earlier in the lottery. The lotteries were televised events, with millions of Americans tuning in. Opposition and the end of the draft
Conscription fueled anti-war attitudes among the public in the United States, particularly among young men eligible for service and student protesters on university campuses. Anti-war student groups began to organize events where students were encouraged to burn their draft cards in an act of defiance. Resistance to the draft grew throughout the conflict, with more people filing as conscientious objectors to the war in 1972 than actual inductees via the draft. Some of those who could not evade being drafted through the various exemptions available chose to flee the United States to countries such as Canada. Recent estimates suggest up to 100,000 men left the U.S. during this period for this reason. Due to the draft's role in driving anti-war sentiment, civil disobedience making its use untenable, and growing evidence that an all-volunteer military would be more effective, Richard Nixon campaigned in the 1968 presidential election to abolish the draft. The draft was finally ended in 1973, with the last conscripted men entering the U.S. military on June 30 of that year.

In 2022, the total population of all ASEAN states amounted to an estimated 673.02 million inhabitants. The ASEAN (Association of Southeast Asian Nations) member countries are Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam.

ASEAN opportunity

The Association of Southeast Asian Nations was founded by five states (Thailand, Indonesia, the Philippines, Malaysia, and Singapore) in 1967 to improve economic and political stability and social progress among the member states. It was originally modelled after the European Union. Nowadays, after accepting more members, their agenda also includes an improvement of cultural and environmental conditions. ASEAN is now an important player on the global stage with numerous alliances and business partners, as well as more contenders wanting to join.

The major player in the South

Indonesia is not only a founding member of ASEAN, it is also its biggest contributor in terms of gross domestic product and is also one of the member states with a positive trade balance. In addition, it has the highest number of inhabitants by far. About a third of all people in the ASEAN live in Indonesia – and it is also one of the most populous countries worldwide. Among the ASEAN members, it is certainly the most powerful one, not just in numbers, but mostly due to its stable and thriving economy.

In 2022, Viettel held a market share of approximately 56.4 percent among all terrestrial mobile-cellular service providers in Vietnam, making it the country’s leading provider of this service. Accounting for around 21 percent of the market share, Vietnam Posts and Telecommunications Group (VNPT) followed as the second-largest provider. In total, the two state-owned corporations made up approximately 77 percent of the market share in this segment. Mobile internet usage in Vietnam Vietnam has one of the highest smartphone penetration rates in the world. Due to their undeniable convenience, smartphones have become an indispensable part of the daily lives of Vietnamese people. These devices serve various purposes, from connecting people to work, study, and entertainment purposes, including watching movies, live streaming, or playing online games. Hence, the number of mobile internet users in the country has been steadily increasing since 2019. By 2028, the number of mobile internet users in Vietnam is expected to reach over 85 million, with 100 percent internet coverage throughout the country. The future of the internet landscape in Vietnam Although there is still room for improvement in Vietnam’s internet infrastructure, the country’s government has been making substantial efforts to enhance internet quality and drive digitalization. Specifically, the 2030 National Digital Transformation Program focuses on three pillars: Digital Government, Digital Economy, and Digital Society, in which the strategy of "moving to the cloud" is considered crucial in enabling businesses to thrive in the digital economy. Being one of the largest state-owned firms, Viettel has played a significant role in Vietnam’s technology sector, offering telecommunication and information technology services, manufacturing electronic and telecommunications equipment, and providing cybersecurity and digital services. In 2023, Viettel ranked first among the ten most valuable brands of Vietnam, with a brand value of approximately 8.9 billion U.S. dollars.

The United States military has a long history of ethnic minorities serving in its ranks, with black Americans having served as far back as the Revolutionary War. The Vietnam War took place during a period of changing race relations in the United States, with the Civil Rights Movement reaching its peak in the mid-1960s, and this too was reflected in the military. The Vietnam War was the first major conflict in which black and white troops were not formally segregated, however, discrimination did still occur with black soldiers reporting being subject to overt racism, being unjustly punished, and having fewer promotion opportunities than their white counterparts.

In the early phases of the war, black casualty rates were much higher than for other races and ethnicities, with some reports showing that black soldiers accounted for 25 percent of the casualties recorded in 1965. This declined substantially as the war progressed, however, the proportion of black service personnel among those fallen during the war was still disproportionately high, as black personnel comprised only 11 percent of the military during this era. A smaller number of other ethnic minorities were killed during the war, comprising two percent of the total.

The Tet Offensive was a military operation undertaken by the forces of North Vietnam and the Viet Cong insurgency during the Lunar New Year festival (Tet) in early 1968. The offensive was a surprise attack which targeted the main population centers throughout South Vietnam, with towns, cities, and military bases being seized by communist forces. While initially successful in taking control of areas of strategic importance, the communist forces were not able to hold these positions for more than a couple of days. As the U.S. and South Vietnamese forces re-grouped to fight off the attack, the North Vietnamese and Viet Cong armies suffered heavy losses.

Outcome of the offensive

While the number of wounded among the communist forces is unknown, at least 60,000 of their soldiers were killed during the three and a half weeks of the offensive. The U.S. and South Vietnamese forces suffered considerably fewer losses, while the high number of civilian casualties damaged support for the communists among the civilian population of South Vietnam. The decisive repulsion of the attack did little to win support for the war in the United States, as the scale of the offensive was seen as delegitimizing claims that a U.S. victory in the conflict was near at hand. Despite some in the U.S. military command, such as General Westmoreland, wanting to send additional troops in order to strike a decisive blow against the communists, U.S. public opinion had turned decisively against the war effort and a process of 'vietnamization' of the conflict was begun under President Johnson.

As of November 15, 2023, there have been 11,619,990 total infections of coronavirus in Vietnam. At the moment, 10,639,962 patients have recovered. Vietnam has recorded 43,206 deaths related to the COVID-19 pandemic so far, most of which occurred during the current outbreaks in Ha Noi.

COVID-19 development in Vietnam

On January 30, 2020, the first two patients with COVID-19 in Vietnam were diagnosed. They were a male from Wuhan and his son, who was living in Long An and whom the father was visiting. Both father and son were tested positive and treated in a hospital. Although the number of infections was contained after that, travel activities have again led to a steady increase in COVID-19 cases. Patient 17, who returned from Europe, as well as patient 34, who returned from Washington via Qatar, were in contact with several citizens in Vietnam before the infection was determined, which started a chain of infections.

Measures against COVID-19 in Vietnam

Beginning April 1, 2020, Vietnam went into 15 days of nationwide social distancing and self-isolation after the latest directive signed by the Prime Minister. Until now, there have been three major outbreaks happening across the country, leading to several lockdowns in some regions. Vietnam was one of the first countries to close its border and suspended international commercial flights in March 2020. Almost all visitors coming to Vietnam currently need pre-approvals from the Vietnamese embassy and have to go through centralized quarantine for 14 days. The country also started its vaccination campaign in March 2021, with the front-line health care workers being the first group to be vaccinated. Additionally, Vietnam has also been developing its own vaccines, which are expected to be in use at the end of 2021.

In 2023, the number of active e-wallet users in Vietnam reached around 32.8 million people, out of over 57 million activated accounts. Vietnam's fintech sector has been accelerating fast in recent years, reflected in the consistent growth of the country’s digital payment segment. The state of contactless payments in Vietnam Thanks to the high penetration rate of smartphones, the increasing numbers of internet users, and the growing e-commerce sector in the country, Vietnam has embraced the convenience and efficiency of digital payments. According to a 2023 survey conducted by VISA, around half of Vietnamese respondents confirmed having used mobile contactless payments. Moreover, the Vietnamese government has been actively encouraging cashless transactions as part of its digital economy transition strategy. In the third quarter of 2024, the value of domestic cashless transactions in Vietnam reached over 74 quadrillion Vietnamese dong, with credit transfer being the leading payment type. QR code and BNPL payments on the rise Although mobile wallets are still the most popular online payment method, QR code payment is becoming more common among consumers in Vietnam. This smart payment trend allows consumers to conduct payments via scanning a QR code using their smartphones, eliminating the need for physical cash or cards. In 2022 and 2023, the share of Vietnamese consumers who said they used QR codes for payments saw a noticeable surge compared to the previous year. This payment method is widely adopted in supermarkets, retail stores, as well as local markets. Another emerging trend in the Vietnamese digital payment landscape is Buy Now Pay Later (BNPL). Particularly favored by the younger generation, this new payment method offers consumers the flexibility to purchase different types of goods and services immediately and pay in installments within a time period. The rise of QR codes and BNPL payment methods marks the country’s shift towards a more dynamic digital and cashless economy in the future.