The Medicare Telehealth Trends dataset provides information about people with Medicare who used telehealth services between January 1, 2020 and June 30, 2024. The data were used to generate the Medicare Telehealth Trends Report.

This statistic shows the number of telehealth visits in the U.S. from 2013 to 2017, and provides a forecast from 2018 to 2022 (low to high estimates). In 2013, the total number of telehealth visits reached some 22 million.

To rapidly monitor recent changes in the use of telemedicine, the National Center for Health Statistics (NCHS) and the Health Resources and Services Administration’s Maternal and Child Health Bureau (HRSA MCHB) partnered with the Census Bureau on an experimental data system called the Household Pulse Survey. This 20-minute online survey was designed to complement the ability of the federal statistical system to rapidly respond and provide relevant information about the impact of the coronavirus pandemic in the U.S. The U.S. Census Bureau, in collaboration with five federal agencies, launched the Household Pulse Survey to produce data on the social and economic impacts of the COVID-19 pandemic on American households. The Household Pulse Survey was designed to gauge the impact of the pandemic on employment status, consumer spending, food security, housing, education disruptions, and dimensions of physical and mental wellness. The survey was designed to meet the goal of accurate and timely estimates. It was conducted by an internet questionnaire, with invitations to participate sent by email and text message. The sample frame is the Census Bureau Master Address File Data. Housing units linked to one or more email addresses or cell phone numbers were randomly selected to participate, and one respondent from each housing unit was selected to respond for him or herself. Estimates are weighted to adjust for nonresponse and to match Census Bureau estimates of the population by age, sex, race and ethnicity, and educational attainment. All estimates shown meet the NCHS Data Presentation Standards for Proportions.

According to a survey carried out among U.S. physicians, ** percent of respondents had not used telehealth prior to the outbreak of the COVID-19 pandemic. During the peak of the pandemic, ** percent of physicians were seeing over ** percent of their patients via telehealth technology. In the future, ** percent forecast they will use telehealth for between ** and ** percent of appointments.

According to a survey carried out in Great Britain in 2021, ** percent of respondents overall agreed that telehealth is more time effective than in-person consultations. Furthermore, ** percent agreed that telehealth provides more accessibility to quality healthcare, however, ** percent indicated an unwillingness to use telehealth services post-COVID-19.

The Research and Development Survey (RANDS) is a platform designed for conducting survey question evaluation and statistical research. RANDS is an ongoing series of surveys from probability-sampled commercial survey panels used for methodological research at the National Center for Health Statistics (NCHS). RANDS estimates are generated using an experimental approach that differs from the survey design approaches generally used by NCHS, including possible biases from different response patterns and sampling frames as well as increased variability from lower sample sizes. Use of the RANDS platform allows NCHS to produce more timely data than would be possible using traditional data collection methods. RANDS is not designed to replace NCHS’ higher quality, core data collections. Below are experimental estimates of telemedicine access and use for three rounds of RANDS during COVID-19. Data collection for the three rounds of RANDS during COVID-19 occurred between June 9, 2020 and July 6, 2020, August 3, 2020 and August 20, 2020, and May 17, 2021 and June 30, 2021. Information needed to interpret these estimates can be found in the Technical Notes. RANDS during COVID-19 included questions about whether providers offered telemedicine (including video and telephone appointments) in the last 2 months—both during and before the pandemic—and about the use of telemedicine in the last 2 months during the pandemic. As a result of the coronavirus pandemic, many local and state governments discouraged people from leaving their homes for nonessential reasons. Although health care is considered an essential activity, telemedicine offers an opportunity for care without the potential or perceived risks of leaving the home. The National Health Interview Survey, conducted by NCHS, added telemedicine questions to its sample adult questionnaire in July 2020. The Household Pulse Survey (https://www.cdc.gov/nchs/covid19/pulse/telemedicine-use.htm), an online survey conducted in response to the COVID-19 pandemic by the Census Bureau in partnership with other federal agencies including NCHS, also reports estimates of telemedicine use during the pandemic (beginning in Phase 3.1, which started on April 14, 2021). The Household Pulse Survey reports telemedicine use in the last 4 weeks among adults and among households with at least one child under age 18 years. The experimental estimates on this page are derived from RANDS during COVID-19 and show the percentage of U.S. adults who have a usual place of care and a provider that offered telemedicine in the past 2 months, who used telemedicine in the past 2 months, or who have a usual place of care and a provider that offered telemedicine prior to the coronavirus pandemic. Technical Notes: https://www.cdc.gov/nchs/covid19/rands/telemedicine.htm#limitations

Background: The onset of the pandemic necessitated abrupt transition to telehealth consultations. Although there is a few tools that gauge the patients' perception about their experiences, none of them are contextualized to an emergency in the Middle East and North Africa region. Accordingly, this study aims at developing and validating a tool to address this gap, and deploying it to assess the patients' perception of telehealth services during COVID-19 in Dubai, United Arab Emirates (UAE).Methods: A convergent mixed methods design was adapted. A random selection of 100 patients from Dubai, UAE were invited to participate. Qualitative and quantitative datasets were collected using a tailor-made survey. The qualitative data, collected through open-ended questions, was analyzed using multi-staged thematic analysis. As for the quantitative data, it captured the patients' extent of satisfaction, and was assessed using SPSS (with a series of descriptive and inferential analyses). The qualitative and quantitative findings were then merged via joint display analysis.Results: Out of the 100 patients that were randomly selected, 94 patients participated in this study. The reliability score of Cronbach's Alpha for the instrument was 98.9%. The percentage of the total average of satisfaction was 80.67%. The Principal Component Analysis showed that 88.1% of the variance can be explained by the instrument (p < 0.001). The qualitative data analysis expanded upon the quantitative findings enabling a better understanding of the patients' perception. Three themes, revolving around the quality of the patient telehealth experiences, surfaced: “Factors that worked to the benefit of the patients,” “Factors that the patients were not in favor of,” and “Opportunities for improvements as perceived by the patients.”Discussion: This study introduced a novel patient satisfaction with telehealth consultation survey contextualized to the COVID-19 times in Dubai, UAE. The participants were quite satisfied with the quality of their experience, however they suggested areas for improvement. Regional healthcare decision-makers can leverage the identified advantages and opportunities for improvement of telehealth. This will enable making informed decisions regarding the continuity of telehealth irrespective of how matters unfold in relation to the pandemic. It will also better prepare the healthcare sector for potential resurgence(s) of COVID-19 and/or the occurrence of other similar emergencies.

The Telehealth market size was valued at USD 83.5 billion in 2022 and will be USD 513.85 billion by 2030 with a CAGR of 25.5% during the forecast period. Market Dynamics of Telehealth Market

Key Drivers for Telehealth Market

Increasing digitizing and government initiatives boost the telehealth market growth:

The telehealth market is expected to expand over the projected time, due to expanding government efforts for remote patient monitoring and healthcare digitization. For instance, the government launched a national telemedicine service or eSanjeevaniOPD achieved 8 core teleconsultation as per 2022 report. The global market is anticipated to develop as a result of increasing government and non-government organization efforts encouraging widespread usage of telehealth and remote patient monitoring services for long term care services. As a result, this component spurs telehealth market expansion.

Increasing expenditure on healthcare boosts the telehealth market growth:

Increasing chronic disease along with growing geriatric population drive up healthcare costs dramatically. Additionally, a significant amount is allocated to those with chronic and mental illness. Furthermore, the situation is the same in every nation. The demand for technology driven systems that can deliver high quality healthcare while also lowering cost has surged as a result of this. Telehealth is quickly implemented in all healthcare facilities because it satisfactorily satisfies objectives. The market will most certainly expand due to above mentioned factors.

The Restraining Factor of Telehealth:

Technology barrier hampers the market growth:

Despite the immense potential of teleconsultation, infrastructure and technological limitations are major impediments to the market growth in developing and under developing countries. Development of digital health platforms necessitates the use of cutting-edge telecommunication equipment, high speed internet with a lot of bandwidth and storage space for storing and transmitting medical data, all of which are still in short supply in many developing nations. A significant market limitation is the high cost of implementing the required system, devices and equipment connected with real time measurement of healthcare data.

Key Trends for Telehealth Market

Integration of Artificial Intelligence (AI) and Remote Patient Monitoring (RPM) in Telehealth Services

A notable trend within the telehealth sector is the incorporation of AI-driven tools alongside remote patient monitoring technologies to improve the quality and efficiency of virtual healthcare. AI algorithms are utilized to aid in diagnostics, predictive analytics, patient triage, and the automation of administrative tasks such as scheduling and documentation. When combined with wearable devices and IoT-enabled health trackers, healthcare providers can monitor patients' vital signs, including heart rate, glucose levels, and blood pressure, in real time. This trend is particularly vital for the management of chronic illnesses and elderly patients who need ongoing supervision. As healthcare systems strive to minimize hospital visits and control costs, AI-integrated RPM presents a proactive and personalized method of healthcare delivery, rendering telehealth more intelligent, accessible, and effective.

Expansion of Hybrid Healthcare Models Combining In-Person and Virtual Care

Another significant trend is the emergence of hybrid healthcare delivery models that merge traditional in-person consultations with telehealth services. Instead of completely replacing face-to-face visits, healthcare providers are embracing a blended approach to enhance patient experience, improve accessibility, and optimize efficiency. Patients may initiate care through a teleconsultation and subsequently transition to in-person visits if necessary. This model fosters better continuity of care, particularly for post-operative follow-ups, mental health counseling, and chronic disease management. The COVID-19 pandemic hastened this transition, and healthcare systems are now developing long-term infrastructure to facilitate hybrid workflows. As insurance reimbursement policies adapt and both patients and healthcare professionals grow more accustomed to virtual care, hybrid models are poised to become a lasting component of contemporary healthcare ecosystems.

Impact of th...

This data set includes monthly counts and rates (per 1,000 beneficiaries) of services provided via telehealth, including live audio video, remote patient monitoring, store and forward, and other telehealth, to Medicaid and CHIP beneficiaries, by state. These metrics are based on data in the T-MSIS Analytic Files (TAF). Some states have serious data quality issues for one or more months, making the data unusable for calculating telehealth services measures. To assess data quality, analysts adapted measures featured in the DQ Atlas. Data for a state and month are considered unusable if at least one of the following topics meets the DQ Atlas threshold for unusable: Total Medicaid and CHIP Enrollment, Claims Volume - OT, Procedure Codes - OT Professional. Please refer to the DQ Atlas at http://medicaid.gov/dq-atlas for more information about data quality assessment methods. Cells with a value of “DQ” indicate that data were suppressed due to unusable data. Some cells have a value of “DS”. This indicates that data were suppressed for confidentiality reasons because the group included fewer than 11 beneficiaries.

Overview

Remote Patient Monitoring Statistics: Remote patient monitoring (RPM) refers to using technology to collect health data from individuals outside traditional healthcare settings and transmit this data back to healthcare providers for analysis and monitoring.

RPM allows healthcare professionals to track patients' conditions remotely, monitor vital signs, and manage chronic illnesses without frequent in-person visits.

Remote patient monitoring statistics will help you to show how technological advancements are emerging in the healthcare sector.

Introduction

Telemedicine Statistics: Telemedicine has emerged as a transformative force in healthcare, revolutionizing care delivery by enabling remote access to medical professionals through digital platforms. It facilitates real-time consultations with doctors, nurses, and specialists, streamlining patient access to care and reducing geographic and logistical barriers.

As of 2024, the number of users engaging in online doctor consultations surpassed 116 million globally, reflecting a twofold increase from approximately 57 million in 2019. This exponential growth is driven by rapid advancements in digital health technologies and a rising global emphasis on accessible, patient-centric care. Increasing reliance on virtual healthcare solutions underscores telemedicine's expanding role in improving patient outcomes, enhancing efficiency, and shaping the future of healthcare delivery.

Telehealth and Telemedicine Services Market Outlook

According to our latest research, the global telehealth and telemedicine services market size reached USD 134.6 billion in 2024, with a robust compound annual growth rate (CAGR) of 17.3% expected from 2025 to 2033. By 2033, the market is forecasted to achieve a value of USD 441.1 billion. This exceptional growth is primarily driven by the increasing adoption of digital healthcare solutions, ongoing advancements in communication technologies, and a growing emphasis on remote patient management to enhance healthcare accessibility and efficiency worldwide.

The primary growth factor for the telehealth and telemedicine services market is the global shift toward digital healthcare delivery, propelled by the need for accessible and cost-effective medical services. The COVID-19 pandemic dramatically accelerated the adoption of telemedicine, breaking down regulatory and technological barriers that previously hindered widespread implementation. Patients and healthcare providers have increasingly recognized the convenience, safety, and efficiency of remote consultations, leading to a paradigm shift in healthcare delivery models. Furthermore, the integration of advanced technologies such as artificial intelligence, machine learning, and IoT devices has enabled more accurate remote diagnostics, continuous patient monitoring, and personalized care, further fueling market expansion.

Another significant driver is the growing prevalence of chronic diseases and the rising demand for continuous healthcare monitoring, particularly among aging populations in developed and developing regions. Telehealth platforms now offer comprehensive solutions for managing chronic conditions such as diabetes, hypertension, and cardiovascular diseases, allowing patients to receive timely interventions and reducing the burden on healthcare facilities. Additionally, increased investments from both public and private sectors have facilitated the development of robust telemedicine infrastructure, including secure data exchange, interoperability standards, and user-friendly interfaces, making these services more accessible to both urban and rural populations. The ongoing evolution of regulatory frameworks supporting telemedicine reimbursement and cross-border healthcare delivery is also contributing to sustained market growth.

Healthcare providers and payers are leveraging telehealth and telemedicine services to streamline operations, reduce costs, and expand their reach to underserved communities. The adoption of cloud-based and web-based platforms has enabled seamless integration with existing healthcare systems, improving data management, patient engagement, and care coordination. As governments worldwide continue to prioritize digital health transformation and invest in telemedicine initiatives, the market is expected to witness continuous innovation and expansion. The growing acceptance of telehealth among patients, driven by increased digital literacy and the proliferation of smartphones and connected devices, is further solidifying the market's upward trajectory.

From a regional perspective, North America currently dominates the telehealth and telemedicine services market, accounting for the largest revenue share in 2024, followed closely by Europe and Asia Pacific. The United States is at the forefront of telemedicine adoption, driven by favorable reimbursement policies, advanced healthcare infrastructure, and a high prevalence of chronic diseases. Europe is experiencing significant growth due to supportive government initiatives, increased funding for digital health projects, and rising awareness among healthcare professionals. Meanwhile, Asia Pacific is emerging as a high-growth region, fueled by rapid urbanization, increasing healthcare investments, and the widespread adoption of mobile health technologies across countries like China, India, and Japan. Latin America and the Middle East & Africa are also witnessing steady growth, although challenges related to infrastructure and digital literacy persist.

Number of Businesses statistics on the Telehealth Services industry in the US

As of 2022, 67 percent of primary care physicians in the United Kingdom reported seeing more than a quarter of their patients through telehealth in a typical week, the highest share among selected high-income countries. On the other hand, 28 percent of physicians in France and 18 percent of physicians in the U.S. reported not using telehealth at all.

Employment statistics on the Telehealth Services industry in the US

Introduction

Telemedicine Statistics: The concept of distance medicine has revolutionized the notion of health by making it possible to deliver services that were previously inaccessible by any means. Considering the improvements and availability of digital means of reaching patients, it is unsurprising that telemedicine is on the rise almost everywhere in the world.

In the year 2024, there will be a continuous rise in the usage of telemedicine services due to the heightened need for accessing health care remotely and the policies created to support e-health by the government. Let’s examine the telemedicine statistics industry more specifically by discussing the current trends in 2025.

The Japan telehealth market size was valued at USD 1.4 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 7.2 Billion by 2033, exhibiting a CAGR of 20.3% from 2025-2033. The market is witnessing significant growth due to Japan’s aging population and advanced digital healthcare infrastructure. Moreover, the integration of artificial intelligence and data analytics, expansion of telemedicine for mental health services, and the adoption of remote patient monitoring are expanding the market.

IMARC Group provides an analysis of the key trends in each segment of the Japan telehealth market, along with forecasts at the country and regional levels from 2025-2033. The market has been categorized based on component, communication technology, hosting type, application, and end user.

The United States Telehealth Market Report is Segmented by (Products, and Services), Application (Telemedicine, Patient Monitoring, Continuous Medical Education, and Others), Delivery Mode (On-Premise, Cloud Based), and End-User (Healthcare Facilities, Homecare, Others). The Report Offers Market Size and Forecast for all the Above Segments in Value (USD).

The global telemedicine technologies and services market is experiencing robust growth, driven by increasing healthcare costs, the rising prevalence of chronic diseases, and the expanding adoption of advanced technologies like 5G and AI. The market, estimated at $300 billion in 2025, is projected to achieve a Compound Annual Growth Rate (CAGR) of 15% from 2025 to 2033, reaching an estimated $850 billion by 2033. This expansion is fueled by several key trends, including the increasing demand for remote patient monitoring, the development of user-friendly telehealth platforms, and the integration of artificial intelligence for improved diagnostics and treatment. Government initiatives promoting telehealth adoption and reimbursement policies are further accelerating market growth. However, challenges remain, such as concerns regarding data security and privacy, the lack of adequate broadband infrastructure in certain regions, and the need for regulatory frameworks to address the unique aspects of virtual care. Despite these restraints, the market segmentation reveals significant opportunities. The remote patient monitoring segment is expected to dominate, driven by the growing need for continuous health data collection and management for chronic conditions. Furthermore, the integration of various technologies such as wearable sensors, mobile applications, and cloud-based platforms is enhancing the overall effectiveness and reach of telemedicine services. Key players like Aerotel Medical Systems, AMD Global Telemedicine, Roche, GE Healthcare, and Medtronic are investing heavily in research and development to innovate and capture market share. The regional distribution shows North America and Europe as leading markets, while developing economies in Asia-Pacific and Latin America are exhibiting significant growth potential. This is primarily due to increased internet penetration and growing awareness of the benefits of telemedicine in these regions.

Snapshot img

Telemedicine Market Size 2025-2029

The telemedicine market size is forecast to increase by USD 159.4 billion, at a CAGR of 17.5% between 2024 and 2029.

The market is experiencing significant growth, driven by the increasing incidence of chronic diseases and the integration of Artificial Intelligence (AI) technology. The rising prevalence of chronic conditions necessitates more accessible and convenient healthcare solutions, making telemedicine an attractive option for both patients and healthcare providers. Telemedicine enables remote consultations, monitoring, and treatment, reducing the need for in-person visits and improving patient outcomes. However, the market faces challenges, primarily related to data security and privacy concerns. With the digitalization of healthcare records and the increasing use of telecommunication technologies, ensuring the confidentiality and protection of sensitive patient information is paramount. Addressing these concerns through robust security protocols and transparent data handling practices will be crucial for market growth and the adoption of telemedicine services. Companies seeking to capitalize on market opportunities must focus on providing secure, reliable, and user-friendly telemedicine solutions while addressing the evolving needs of patients and healthcare providers.

What will be the Size of the Telemedicine Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
Request Free SampleTelemedicine, a dynamic and evolving market, continues to reshape healthcare delivery through various applications. Patient portals, AI-powered diagnostics, medical imaging, biometric sensors, and telehealth platforms seamlessly integrate to expand access to care and enhance patient engagement. Remote monitoring devices, fueled by predictive analytics and cloud computing, enable proactive chronic disease management and preventive care. Home healthcare services leverage remote patient monitoring, health information exchange, and data analytics to deliver personalized care. Telemedicine integration services ensure seamless communication between physician portals and video conferencing, optimizing workflow and improving clinical decision support. Virtual care, including mental health services and medication adherence programs, benefits from AI-powered diagnostics and health education. Reimbursement models continue to evolve, aligning with the needs of telemedicine and virtual consultations. Data security and privacy remain critical concerns, with security protocols and HIPAA compliance ensuring patient data protection. Network infrastructure and bandwidth requirements continue to advance, supporting the integration of augmented reality (AR), virtual reality (VR), and wearable sensors. Wellness programs and preventive care further expand telemedicine's reach, promoting overall health and well-being. The continuous unfolding of market activities and evolving patterns underscore telemedicine's transformative impact on healthcare delivery.

How is this Telemedicine Industry segmented?

The telemedicine industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments. ApplicationTelehospital and teleclinicTelehomeProductServicesSolutionsTypeReal timeStore and forwardOthersGeographyNorth AmericaUSCanadaEuropeFranceGermanyItalyUKAPACChinaIndiaJapanSouth KoreaRest of World (ROW)

By Application Insights

The telehospital and teleclinic segment is estimated to witness significant growth during the forecast period.The market encompasses various technologies and services, including augmented reality, remote monitoring devices, patient engagement, predictive analytics, cloud computing, home healthcare, health information exchange, data security, remote patient monitoring, big data, virtual care, medication adherence, data analytics, telehealth platforms, integration services, chronic disease management, clinical decision support, mental health services, reimbursement models, preventive care, patient portals, AI-powered diagnostics, medical imaging, biometric sensors, access to care, physician portals, video conferencing, network infrastructure, patient satisfaction, health education, security protocols, wellness programs, workflow optimization, telemedicine software, HIPAA compliance, virtual reality, wearable sensors, and bandwidth requirements. Telehospitals and teleclinics represent a significant segment of this market. Telehospitals utilize telecommunication and digital technologies to deliver remote healthcare services, diagnosis, treatment, and consultations, thereby bridging the gap between healthcare providers and patients. Telehospitals addres