Travel agents are responsible for helping travelers select and organize a trip according to a specific budget. They can be found in both brick-and-mortar establishments and online. The travel agency industry's global revenue was estimated at over *** billion U.S. dollars as of March 2025. As of that month, roughly ******* businesses operated in this market, with employment reaching approximately ***** million.

The Online Travel Agency Market report segments the industry into Service Type (Transportation, Vacation Packages, Accommodation), Device Platform (Mobile, Desktop), Payment Modes (UPI, E-Wallet, Debit / Credit Card, Others (Vouchers, Discount Codes)), and Geography (North America, Europe, Asia Pacific, South America, Middle East). Get five years of historical data alongside five-year market forecasts.

The market size of the travel agency sector in the United States reached approximately **** billion U.S. dollars in 2023. This shows an increase of around *** percent over the previous year's total of approximately ***** billion U.S. dollars.

The market for travel agency services is expected to grow to USD 518.8 billion in 2025 and reach USD 1.4 trillion by 2035 at a CAGR of 10.4% during the period 2025 to 2035.

Attribute	Details
Current Travel Agency Services Market Size (2024A)	USD 471.2 Billion
Estimated Travel Agency Services Market Size (2025E)	USD 518.8 Billion
Projected Travel Agency Services Market Size (2035F)	USD 1.4 Trillion
Value CAGR (2025 to 2035)	10.4%
Market Share of Top Players in 2024	~38%-42%

Travel Agency Services Performance by Domestic and International Tourists in Top 10 Countries (2024)

Country	Domestic vs. International Tourists (%)
United States	60% Domestic - 40% International
United Kingdom	55% Domestic - 45% International
Australia	45% Domestic - 55% International
Canada	50% Domestic - 50% International
Germany	65% Domestic - 35% International
France	60% Domestic - 40% International
China	75% Domestic - 25% International
Japan	70% Domestic - 30% International
India	80% Domestic - 20% International
Spain	55% Domestic - 45% International

In 2024, the market size of the online travel industry worldwide amounted to an estimated *** billion U.S. dollars, showing an annual increase in revenue of *** percent. This figure was forecast to grow steadily in the following years, reaching an estimated *****trillion U.S. dollars by 2030. What are the leading online travel companies worldwide? When looking at the market capitalization of leading online travel companies worldwide, Booking Holdings reported the highest figure in 2025, ahead of Airbnb and Trip.com Group. The firm, which owns brands like Booking.com, Kayak, and Priceline, also topped the ranking of the leading online travel agencies (OTAs) worldwide based on revenue in 2024. Expedia Group, which operates brands like Expedia, Hotels.com, and Vrbo, reported the second-highest revenue that year. How big is the global travel and tourism market? According to Statista Market Insights, the travel and tourism market’s revenue worldwide – including hotels, package holidays, vacation rentals, camping, and cruises – amounted to over *** billion U.S. dollars in 2024. Breaking down global travel and tourism revenue by sales channels highlights the leading role played by the online market, with online transactions generating over ********** of the total sales value.

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Travel Agency Services Market Size 2024-2028

The travel agency services market size is forecast to increase by USD 156.7 billion at a CAGR of 8.6% between 2023 and 2028.

The market is experiencing significant growth due to several key factors. The increasing number of international tourists and their footfalls are driving market growth. Moreover, the adoption of technologically advanced travel solutions is transforming the industry, offering customers convenience and personalized services. The integration of artificial intelligence and machine learning algorithms has transformed the industry, enabling more efficient and customized offerings. However, the market faces challenges such as the growing threat from rising terrorist activities, which can negatively impact tourist destinations and travel plans. Additionally, economic instability and fluctuating exchange rates can also impact travel plans and affect market growth. Overall, the market is expected to continue its growth trajectory, driven by these factors and the evolving needs of travelers.

What will be the Size of the Travel Agency Services Market During the Forecast Period?

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The market caters to the diverse needs of leisure tourists, business travelers, and adventurers, offering a range of additional services beyond traditional flight and hotel booking. These services include car hire, phone booking, online booking, travel planning, ticketing, accommodation booking, transportation arrangements, visa assistance, travel insurance, personalized itineraries, and more. Online travel agencies and direct booking options have gained significant traction due to global connectivity, while airlines have also expanded their offerings to include ancillary services. The middle-class population's growing disposable income and increasing interest in sustainable travel practices further fuel market growth.

How is this Travel Agency Services Industry segmented and which is the largest segment?

The travel agency services industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Type

  Leisure travel
  Business travel
  Specialty travel


Distribution Channel

  Online travel agencies
  Hybrid
  Brick and mortar travel agencies


Geography

  North America

    US


  APAC

    China
    Japan


  Europe

    Germany
    UK


  Middle East and Africa



  South America

By Type Insights

The leisure travel segment is estimated to witness significant growth during the forecast period.

The market caters to various types of travelers, including leisure tourists, business travelers, adventurers, and independent or package travelers. With the global middle-class population expanding, the demand for travel services has risen. Travelers now expect seamless travel planning, ticketing, accommodation booking, and transportation arrangements. Additional services such as visa assistance, travel insurance, and personalized itineraries have become essential. Technological advancements, including AI and machine learning algorithms, have transformed the travel industry. Online booking channels, direct booking options, and global connectivity have made travel more accessible. Digital marketing through smartphone and tablet applications, social networking sites, and search engines influence travelers' decisions.

Travelers also prioritize sustainable travel practices, eco-friendly tourism, and supporting local communities. Business travelers require operational safety, employee safety, and convenience. Civil construction activities, such as dams, bridges, and tunnels, create opportunities for adventure tourism and art tourism. IoT and AI-powered solutions improve safety and efficiency In the travel industry. The millennial generation's travel preferences are shaping the market, with a focus on unique experiences and customization.

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The Leisure travel segment was valued at USD 203.20 billion in 2018 and showed a gradual increase during the forecast period.

Regional Analysis

APAC is estimated to contribute 32% to the growth of the global market during the forecast period.

Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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The North American market is currently the largest globally, driven by significant contributions from the US and Canada. Factors such as the increasing disposable income, the growing popularity of micro-trips among professionals, and the rising trend of multigenerational travel are fueling market growt

Over the past five years, travel agencies have faced numerous challenges and undergone significant transformations. Although international travel by US residents rebounded strongly in 2022, persistent inflationary pressures have moderated revenue growth. In 2025, the industry is expected to experience slower demand from both domestic and foreign tourists due to trade uncertainty. Overall, due to a low pandemic base year, revenue is expected to grow at a CAGR of 17.3% to $46.4 billion over the five years to 2025, including a projected 4.2% growth in 2025 alone. Profitability has remained a critical challenge, with competitive online travel platforms like Expedia and Priceline transforming the landscape. The rise of mobile technology has enabled consumers to independently research and book cost-effective travel options, posing a challenge to traditional brick-and-mortar agencies. In response, many agencies have shifted focus to cater to high-income, time-constrained customers desiring personalized services. Smaller agencies have seized this customization demand, while larger platforms have engaged in acquisitions to expand market share and diversify service offerings. Despite these strategies, maintaining profitability has proven difficult in an industry shaped by evolving technology and consumer preferences. In 2025, profit is expected to reach an estimated 10.2% of revenue. Looking ahead to the next five years up to 2030, customization is poised to remain a crucial differentiator. As disposable incomes rise, travel bookings are expected to increase, with consumers gravitating towards higher-margin, personalized services. Nonetheless, the pervasive influence of social media grants travelers greater access to destination insights, potentially reducing their dependency on travel agents. Peer-to-peer rental services are anticipated to flourish by providing affordable alternatives, while online booking platforms will likely retain their dominance due to their convenience. Further, a series of international sports events during the outlook period will spur demand for travel agencies, supporting revenue growth. Consequently, industry revenue is forecasted to grow at a CAGR of 1.3%, reaching $49.5 billion over the five years to 2030, indicating a steady, albeit modest, expansion in a swiftly evolving market landscape.

In 2023, the number of businesses in the travel agency services industry worldwide increased sharply over the previous year, recovering from the impact of the coronavirus (COVID-19) pandemic. Overall, this industry recorded approximately ******* companies in 2023. This figure was expected to reach an estimated ******* in 2024.

The USA Travel Agency Services Industry is expected to experience steady growth over the next decade. It is projected to grow from an estimated USD 86 billion in 2025 to USD 172 billion by 2035, with a CAGR of 7.2% during the forecast period from 2025 to 2035.

Attribute	Value
Estimated USA Industry Size (2025E)	USD 86 billion
Projected USA Value (2035F)	USD 172 billion
Value-based CAGR (2025 to 2035)	7.2%

Industry analysts predict a steady 9.1% and USD 1,074.99 Million annual growth for the Travel Agency Services Market until 2032

Having a forecasted market value of USD 601.8 million by 2025, the industry is anticipated to grow substantially to an estimated value of USD 2,300 million by 2035, depicting a strong CAGR of 14.4% during the period.

Metrics	Values
Industry Size (2025E)	USD 601.8 million
Industry Value (2035F)	USD 2,300 million
CAGR (2025 to 2035)	14.4%

Country-wise Analysis

Country	CAGR (2025 to 2035)
USA	9.2%
UK	8.5%
France	7.8%
Germany	8.1%
Italy	7.5%
South Korea	9%
Japan	7.3%
China	10.5%
Australia	8%
New Zealand	7.6%

Competitive Outlook

Company Name	Estimated Market Share (%)
Booking Holdings	38.7%
Expedia Group	23.3%
Airbnb	17.9%
Trip.com Group	11.4%
TripAdvisor	5%
Other Companies	3.7%

The market size of the online travel agency industry in the United Kingdom stood at close to *********** British pounds as of October 2024. As of that month, *** businesses operated in the industry.

The global travel agency services industry is expanding at a swift pace with firms within the industry competing fiercely to cater to the changing needs of both vacation and business tourists.

Key Players	Industry Share (%) 2025
Expedia Group, Booking Holdings, TUI Group	40%
Regional Players (American Express Global Business Travel, TripAdvisor, CWT)	30%
Niche Providers (Travel Leaders Group, Flight Centre, BCD Travel, Priceline)	20%
Independent Operators (Local Travel Agents, Freelance Guides)	10%

The Canada Travel Agency Services Industry is poised for substantial growth over the next decade. It is likely to increase from the projected USD 11 billion in 2025 to USD 23.2 billion by 2035 at a CAGR of 7.7% for the 2025 to 2035 forecast period.

Attribute	Value
Estimated Canadian Industry Size (2025E)	USD 11 billion
Projected Canadian Value (2035F)	USD 23.2 billion
Value-based CAGR (2025 to 2035)	7.7%

The industry includes companies that sell travel, tour, transportation and accomodation services to households and commercial clients. This industry is composed of agencies that provide booking, reservation and information services. Tour operators arrange, assemble and conduct tours in Europe and other countries around the world.

Over the five years through 2025-26, revenue is projected to soar at a compound annual rate of 10.5%. Unsurprisingly, OTAs didn't escape the effects of the COVID-19 outbreak and global travel restrictions, which brought plummeting sales, litigation threats and restructuring activity at the beginning of the five-year period. Bookings exploded following the scrapping of travel restrictions in March 2022. OTAs' troubles weren't over immediately when borders reopened – the spike in passenger numbers has taken time to translate into the same rise in revenue, with customers booking holidays using credit notes and vouchers amid COVID-19 backlogs. However, strong passenger numbers in the two years through 2025-26 are supporting strong OTA revenue growth.

Demand for travel has proved resilient despite the cost-of-living squeeze, with many making a holiday their top discretionary purchase. Travellers looking for great value have seen an uptick in package holidays. In 2025-26, revenue is anticipated to climb by 3.3% to reach £2 billion and the average industry profit margin is set to rise to 8.6%.

Over the five years through 2030-31, revenue is forecast to swell at a compound annual rate of 2.8% to reach £2.3 billion. Competition from tourism providers will intensify as suppliers cut prices and boost loyalty programme rewards to attract bookings. While OTAs may not be able to compete against airlines and hotels on price and loyalty programmes, they can emphasise personalisation. Social media is the new marketing norm and OTAs need to prioritise digital marketing. Younger travellers especially trust these platforms, as 59% of Gen Z use Instagram, 54% turn to YouTube and 47% rely on TikTok for holiday inspiration, according to Sky Scanners ‘The Future of Travel’ report in November 2025. As momentum gains on sustainable travel intent, so does the opportunity for OTAs to further efforts in building and communicating more sustainable travel experiences.

As of June 2025, the travel agency industry in Europe recorded roughly ****** businesses and contributed to approximately ******* jobs. Overall, this industry generated revenue of around ***** billion euros.

The travel agency industry is a rapidly growing market, driven by a rise in disposable income, increased travel demand, and the popularity of online booking platforms. The market size is valued at $157,980 million in 2025, and is projected to reach $318,900 million by 2033, with a compound annual growth rate (CAGR) of 8.0%. The growth is attributed to the increasing popularity of online travel agencies (OTAs) and the growing middle class in emerging markets. Key drivers of the travel agency industry include rising disposable income, increased travel demand, and the popularity of online booking platforms. Trends that are shaping the industry include the use of artificial intelligence (AI) and machine learning (ML) to personalize travel experiences and the emergence of online review platforms. Restraints include economic downturns and natural disasters, which can lead to a decline in travel demand. The industry is segmented by type (accommodation package, accommodation not included) and application (online sales, offline sales). Major companies in the industry include Booking, Viator, Trip.com, Expedia Groups, Booking Holdings, BCD Travel, World Travel, Despegar, Global Work and Travel Company, Vantage Deluxe, Global Vacation Network, Zicasso, Travelocity, Hotels, Thomas Cook. The industry is expected to continue to grow in the coming years, driven by increasing disposable income and the rising popularity of online booking platforms. Website Link: Market Research Future

The UK travel agency services market is set to grow steadily over the next ten years. It is expected to grow from a projected USD 45.3 billion in 2025 to USD 99.8 billion in 2035, at a CAGR of 8.2% over the forecast period of 2025 to 2035. The increase will be due to the increased demand for immersive and personalized travel experiences, increased usage of digital booking platforms, and the trend towards environmentally friendly travel options.

Attribute	Value
Estimated UK Industry Size (2025E)	USD 45.3 billion
Projected UK Value (2035F)	USD 99.8 billion
Value-based CAGR (2025 to 2035)	8.2%

Discover the booming Online Travel Agency (OTA) market! This in-depth analysis reveals a $137.19 billion market in 2025, projecting steady growth at a 3% CAGR. Explore key drivers, trends, and competitive landscapes impacting Booking.com, Expedia, TripAdvisor, and more. Learn how to leverage this lucrative sector for success.