In 2024, Uber Inc. generated approximately ***** billion U.S. dollars in revenues in its 'Delivery' segment, which includes Uber Eats and Uber Direct. This figure constitutes an increase compared to the previous year's revenue of **** billion dollars. The success story When the ride-hailing company, Uber Inc., launched its food delivery spinoff ‘UberEats’ in the United States in 2014, few would have imagined it would go on to dominate the online food delivery market, overtaking then-market leader Grubhub. As of March 2024, UberEats controlled*** percent of the online food delivery market in the United States, while Grubhub held an eight percent market share. A global market leader? Although UberEats only launched outside the United States in 2016, the company is today the leading food delivery operator globally, generating more revenues than industry heavyweights Delivery Hero, DoorDash, and Just Eat Takeaway. With more than ** million app downloads, UberEats also ranked as the second most downloaded food delivery app worldwide in 2024 after Zepto.

Introduction

Uber Eats Statistics: Uber Eats, the global food delivery platform launched in 2014, has grown to become a significant player in the online food delivery industry. Operating in over 6,000 cities worldwide, it serves millions of customers across the globe. The platform partners with over 700,000 restaurants and offers food delivery in more than 45 countries. In 2023, Uber Eats reported a revenue of approximately USD 12.5 billion. The service also continues to expand its user base, with over 100 million users actively using the app each month. In the U.S. alone, Uber Eats has a market share of around 25%, making it one of the leading food delivery platforms in the region.

The platform has increasingly leveraged its parent company Uber's rideshare infrastructure to enhance its delivery network, further strengthening its position in the competitive food delivery market. The article takes you through the Uber Eats statistics and trends, eventually leading to an in-depth discussion around its market performance.

Uber's delivery segment, which mainly refers to Uber Eats operations, witnessed a significant increase in gross bookings worldwide in the last couple of years. During the fourth quarter of 2024, gross bookings on Uber Eats platforms amounted to more than 20 billion U.S. dollars globally, an increase from approximately 13.9 billion dollars in the first quarter of 2022.

Global leader

In 2023, Uber Eats sat atop the global food delivery market with more than 12 billion U.S. dollars in worldwide revenues, taking over global titans such as Delivery Hero and Just Eat Takeaway.com. Uber Eats is also gaining significant ground in the race to profitability, being the first food delivery aggregator to turn a profit in 2023.

DoorDash catching up Since its acquisition of Wolt in May 2022, DoorDash is slowly but surely catching up with Uber Eats globally. Since the fourth quarter of 2022, quarterly gross bookings on DoorDash marketplaces surpassed those of Uber Eats by a small margin. Juxtaposed next to each other, the quarterly GOVs of the two U.S.-based food delivery operators are a perfect reflection of their cut-throat, head-to-head competition.

In 2023, Uber Eats generated approximately **** billion U.S. dollars in global revenue, surpassing food delivery competitors Delivery Hero and DoorDash, whose worldwide revenue amounted to about ** billion and *** billion U.S. dollars, respectively. Online food delivery boom The tremendous popularity that online food delivery garnered among consumers during the pandemic made many eager to invest in the booming sector. In 2021, the value of online food delivery funding worldwide reached a record-breaking **** billion U.S. dollars. That is nearly double the amount of funding the sector received in the previous year. As of January 2023, Delivery Hero had received the largest amount of funding among the leading food delivery companies at nearly ** billion dollars. In comparison, Just Eat Takeaway and DoorDash received *** billion and *** billion U.S. dollars in funding, respectively. Recession fears As global markets battled an impending recession in 2022, investment and growth in the online food delivery sector came to a grinding halt. In Europe, venture capital investment in food delivery experienced a dramatic decline: nearing * billion U.S. dollars at the height of the pandemic in 2021, funding dropped to less than *** billion in the following year. The food delivery sector’s recession woes also included several waves of mass layoffs that affected even the biggest players in the industry. As of January 2023, more than ***** Gopuff employees lost their jobs. DoorDash announced ***** layoffs in November 2022.

During the fourth quarter of 2024, the total dollar value of orders made on DoorDash marketplaces (including Wolt) reached approximately 21.3 billion U.S. dollars, versus approximately 20.1 billion dollars for competitor Uber Eats. DoorDash's marketplace GOV includes orders made on Wolt marketplaces, after DoorDash acquired the Helsinki-based food delivery company in 2022.

Just Eat may be the best example of perfect market fit in the wrong country. Launched in Denmark in 2001, the team slowly realised they had built a great service for local businesses, but in a...

In 2024, the total market size of the online food delivery industry in the United States was estimated at approximately ***** billion U.S. dollars, with the grocery delivery segment generating an estimated *** billion U.S. dollars in revenue, and the meal delivery segment around ** billion dollars. A leading market The United States is home to the second biggest online food delivery market in the world after China. While grocery delivery accounts for nearly two-thirds of the food delivery market in the U.S., the meal delivery segment is increasingly relevant, as homegrown players continue expanding their reach beyond borders. The race for market share between DoorDash and Uber Eats may have crowned the former leader of its home market, but the latter dominates on the global front. In 2023, Uber Eats was the leading online food delivery company in the world with nearly **** billion U.S. dollars in revenues. DoorDash’s global ambitions DoorDash achieved impressive success in recent years. As data on the total dollar value of orders made on DoorDash marketplaces demonstrates, the San Francisco-based startup’s GMV reached nearly ** billion U.S. dollars in 2023, up from a mere * billion dollars in 2019. That’s more than 700 percent growth in just 4 years. In addition to this, DoorDash revealed its ambitions of global expansion with its recent acquisition of Helsinki-based company Wolt, a major player in the European food delivery market. As of 2024, DoorDash operated in ** countries.

In 2024, Uber Technologies generated more than ** billion U.S. dollars in revenue from its mobility segment, which includes its ride-sharing operations. The delivery segment, which includes Uber Eats operations, generated around ***** billion U.S. dollars in revenues that year. Market leadership in food delivery Uber's delivery service 'Uber Eats' has been able to build on the boost it received during the COVID-19 pandemic. The segment's revenue more than doubled in size between 2020 and 2021, growing by an additional ** percent in the following two years. Uber Eats has been able to establish itself as the global leader in food delivery services, generating around *** billion U.S. dollars more in annual revenues than its closest rival, Delivery Hero. Reaching profitability Uber has been able to establish itself as the global market leader in both of its core business segments, food delivery and ride-hailing. In the ride-hailing sector, Uber holds an even stronger position than in the food delivery business, controlling around a quarter of the global market. Its strong market position and favorable operating environment in 2023, allowed Uber to generate a net profit of *** billion U.S. dollars in 2023. This was the first time Uber had been profitable since 2018, following several years of net losses reaching as high as *** billion U.S. dollars in 2022.

Introduction

Uber Statistics: Uber, the greatest player in ride-hailing, was able to maintain its control of the mobility and food delivery industry in 2024. Uber operates in over 70 countries and more than 10,000 cities, providing services that comprise ride-sharing, food delivery (Uber Eats), freight, and even autonomous vehicle initiatives.

With the surge of new rivals from regional ride-hailing platforms and regulatory turbulence, Uber has, against all odds, held its own as the trailblazer of this gig economy. This article aims to illuminate Uber statistics with respect to the metrics that matter, like revenue, user growth, ride numbers, driver earnings, and so on.

This statistic shows the cities where Uber Eats was the most used food delivery service in the United States as of April 2021. According to the source, Uber Eats had the highest sales share in Miami, accounting for 55 percent of sales when compared to other meal delivery services. In contrast, the food delivery service company had the lowest share of sales in San Francisco, with 11 percent of sale in the same period.

Since its debut in Mexico in October 2016, the U.S. ordering and delivery app, Uber Eats, has expanded to all ** Mexican states. By August 2023, the platform registered more than ************* users, ****** affiliated restaurants, and ******* delivery partners and drivers. In parallel, Rappi made its entrance into the Mexican market in 2015, experiencing robust growth that has spanned over *** cities across the country. The Colombian on-demand delivery platform has forged partnerships with over ******* businesses, ****** of which were small and medium-sized enterprises.

With over ********** downloads, Tesco Groceries was by far the most popular food delivery app in the United Kingdom in 2023. The second place went to Just Eat, which recorded about *** million downloads that year. Deliveroo followed third, with over *** million downloads. Online food delivery market in the UK In 2024, the United Kingdom was the third biggest online food delivery market in the world, after China and the United States. With an estimated ** billion U.S. dollars in revenues, the online food delivery market in the UK doubled in size compared to before the pandemic, when food delivery revenues were estimated at ** billion U.S. dollars in 2019. Industry champions As of December 2023, the top three food delivery brands for consumers in the UK were Just Eat, Deliveroo, and UberEats. While the combined UK-Ireland was the most lucrative region for Deliveroo in terms of revenues, Just Eat Takeaway got its biggest share of revenue from North America. In 2023, Just Eat Takeaway generated *** billion euros in the UK and Ireland.

Breakfast restaurants and diners have navigated a complex landscape in recent years, facing various challenges while seizing growth opportunities. Establishments have shown resilience by quickly adapting to consumer preferences for delivery and digital ordering platforms, expanding their reach and meeting the demands for convenient and off-premises dining. The symbiotic relationship with delivery services like DoorDash and Uber Eats has boosted market presence and consumer access. Diners have streamlined their menus, emphasizing popular items to optimize operations and maintain profitability. Industry revenue has been increasing at a CAGR of 7.5% over the past five years to total an estimated $15.6 billion in 2025, including an estimated increase of 1.8% in 2025. It should be noted that this strong revenue growth over the past five years was because of a low COVID-19 base year, with revenue dropping 21.3% in 2020. Over the past five years, the industry has faced obstacles such as rising food prices, attributed to factors like the bird flu outbreak and geopolitical tensions affecting staple ingredients like eggs and wheat. Despite these issues, breakfast establishments have not passed all increased costs onto customers, opting to maintain sustainable pricing to preserve their loyal clientele, hindering some profit growth. Also, staffing challenges impacted the availability of late-night dining options, with the number of 24-hour diners operating dropping. Breakfast restaurants and diners will enjoy a more favorable landscape. Slower growth in food costs will take pressure off establishments in terms of continuing to offer competitive prices while retaining profitability. Strong growth in disposable incomes is expected to benefit breakfast restaurants and diners, facilitating revenue growth as consumers dine out more often and spend more per meal. An uptick in domestic travel will bolster revenue, driven by nostalgic and locally flavored dining experiences. Breakfast restaurants and diners will broaden their offerings through healthier food that appeals to a wider clientele. With strategic enhancements in service offerings and targeted adaptations, breakfast restaurants and diners are well-positioned for sustained success in the coming years. Industry revenue is forecast to increase at a CAGR of 1.8% to total an estimated $17.1 billion through the end of 2030.

Uber Australia is a Proprietary Company that generates the majority of its income from the Taxi and Limousine Transport industry.

Deliveroo is a food delivery company that serves as an intermediary between customers and restaurants. Using the app, customers place (and pay for) an order, which is then conveyed to the...

According to Cognitive Market Research, the global On demand Delivery market size will be USD 16251.2 million in 2024. It will expand at a compound annual growth rate (CAGR) of 4.30% from 2024 to 2031.

North America held the major market share for more than 40% of the global revenue with a market size of USD 6500.48 million in 2024 and will grow at a compound annual growth rate (CAGR) of 2.5% from 2024 to 2031.
Europe accounted for a market share of over 30% of the global revenue with a market size of USD 4875.36 million.
Asia Pacific held a market share of around 23% of the global revenue with a market size of USD 3737.78 million in 2024 and will grow at a compound annual growth rate (CAGR) of 6.3% from 2024 to 2031.
Latin America had a market share of more than 5% of the global revenue with a market size of USD 812.56 million in 2024 and will grow at a compound annual growth rate (CAGR) of 3.7% from 2024 to 2031.
Middle East and Africa had a market share of around 2% of the global revenue and was estimated at a market size of USD 325.02 million in 2024 and will grow at a compound annual growth rate (CAGR) of 4.0% from 2024 to 2031.
The Mobile App category is the fastest growing segment of the On demand Delivery industry

Market Dynamics of On demand Delivery Market

Key Drivers for On demand Delivery Market

Increasing consumer preference for quick and convenient services to Boost Market Growth

Increasing consumer preference for quick and convenient services is a primary driver of the On-Demand Delivery Market. As lifestyles become busier, consumers seek efficient solutions that save time and effort. On-demand delivery services allow individuals to receive products and meals at their doorstep, eliminating the need for physical trips to stores or restaurants. This shift in consumer behavior is further accelerated by technological advancements, such as mobile apps that provide easy ordering and real-time tracking. The COVID-19 pandemic heightened this demand, as people prioritized safety and convenience in their shopping habits. As a result, businesses are compelled to adopt on-demand delivery models to meet these evolving consumer expectations, ultimately fostering significant growth in the market. For instance, in April 2024, Uber Eats has teamed up with Waymo to offer autonomous ride services in Phoenix, incorporating deliveries through Waymo’s self-driving vehicles. Furthermore, Uber and Waymo are collaborating with chosen local merchants, including popular spots like Princess Pita, Filiberto’s, and Bosa Donuts, to enhance their service offerings.

Rapid expansion of e-commerce platforms to Drive Market Growth

The rapid expansion of e-commerce platforms is a significant driver of the On-Demand Delivery Market. As online shopping becomes increasingly popular, consumers are seeking fast and reliable delivery options to enhance their shopping experience. E-commerce giants and niche retailers are investing heavily in logistics to meet the rising demand for quick delivery services, often offering same-day or next-day delivery. This competitive landscape encourages more businesses to adopt on-demand delivery models to satisfy consumer expectations for speed and convenience. Additionally, the growth of mobile commerce, facilitated by smartphones and apps, has made it easier for consumers to order products instantly. As more people turn to online shopping, the need for efficient delivery solutions continues to grow, propelling the market forward.

Restraint Factor for the On demand Delivery Market

Increasing Logistical Challenges is Challenging the On demand Delivery Market

Increasing logistical challenges significantly restrain the On-Demand Delivery Market. Factors such as traffic congestion, unpredictable weather conditions, and varying geographic landscapes complicate the timely delivery of goods. Urban environments often experience high traffic volumes, leading to delays that can frustrate customers and diminish service reliability. Moreover, the complexity of coordinating multiple delivery routes and schedules can strain resources, especially during peak demand periods. As businesses strive to meet consumer expectations for quick deliveries, these logistical hurdles can escalate operational costs and impact profitability. Additionally, inefficiencies in supply chain management can result in inventory shortages or overstock...

Shifting social trends have significantly influenced the Restaurants industry's performance over recent years. Consumers' busy lifestyles and high workloads have bolstered demand for restaurant meals and takeaway. Restaurants allow consumers to combine dining with leisure and avoid spending time on food preparation. Rising demand for food delivery platforms like Uber Eats has also supported industry revenue, allowing time-poor consumers to purchase home-delivered, restaurant-quality food. A fall in discretionary incomes and recent cost-of-living pressures have restricted patronage for restaurants, as consumers have become more concerned about the costs of dining out. Industry businesses are also finding it extremely difficult to deal with elevated operational costs, including high input, wage and energy expenses. Labour shortages have also been extreme in the industry, with restaurants facing major retention gaps. These factors, along with intense competitive pressures, have curbed the industry’s profitability growth and forced businesses to exit the industry over the two years through 2024-25. Nonetheless, the total number of enterprises in the industry has increased over the past five years as dynamic consumer preferences have created several niches for restaurants to cater to. Overall, industry revenue is anticipated to have soared at an annualised 6.6% over the five years through 2024-25 to $24.1 billion. This includes an expected 2.2% dip in 2024-25. Looking ahead, improving consumer confidence and expanding discretionary incomes are set to support industry revenue. Reeling from the economic challenges of the previous five-year period, restaurants are anticipated to diversify their revenue streams by expanding their service offerings to include merchandise and live events. Restaurants are forecast to focus on improving operational efficiencies to limit costs and boost profitability. There will also be a focus on sustainability efforts as Australian consumers become more discerning about their environmental choices. Overall, industry revenue is projected to climb an annualised 1.0% over the five years through 2029-30 to total $25.5 billion.

Over the five years through 2024-25, online food ordering and delivery platforms revenue is anticipated to rise at a compound annual rate of 15.2%. Meal stipends and sales from commercial markets are rising as workers return to the office and the workload increases. Time-poor consumers increasingly turn to food ordering and delivery platforms for convenient, quick and high-quality food.Growing demand from food outlets has enabled platforms to expand their food range. In particular, restaurants and takeaways have joined online food platforms to gain access to a broader consumer base and greater exposure with little additional expenditure. Nevertheless, platforms continue to face numerous challenges, primarily in the form of pricing pressures, employment litigation and waning demand as consumer confidence stumble, despite inflation dropping. However, the ultra-rapid grocery segment offers a degree of relief. In 2024-25, revenue is expected to grow by 5% to £3.8 billion, while the average industry profit margin is slated to be 6.3%.Over the five years through 2029-30, revenue is forecast to grow at a compound annual rate of 2.9% to reach £4.4 billion. Increasingly busy consumer lifestyles will continue to raise demand and convenience will remain king. Demand from restaurants and takeaways is anticipated to follow an upward trajectory as food outlets seek the benefits of increased exposure and wider market reach at little extra cost. The range of cuisines and products will remain important and platforms can boost interest by targeting niche markets and personalising content. More members of Gen Z will enter the workforce and become a significant source of spending power.

The battle for supremacy between specialist food delivery services continued across the United States in 2018. With a market share of 34 percent, Grubhub was ranked as the leading service, while competitors Uber Eats and DoorDash were ranked second and third, respectively.

Is technology transforming food delivery? In 2018, around 45 percent of adults in the United States used online ordering to have their food delivered. The use of mobile delivery apps is growing, particularly among young adults, but the leading method of ordering food for delivery was via the restaurant’s own delivery service. The boom in food delivery has led to soaring revenues for some of the largest delivery companies: the worldwide revenue of Grubhub nearly doubled between 2017 and 2019.

Big spenders in the Big Apple In 2019, New Yorkers spent the most per capita on food delivery in the United States – consumers in the city spent around 200 U.S. dollars per capita more than those in San Francisco. In 2017, Grubhub was the leading takeout food delivery service in New York, with an overwhelming market share. However, consumers in San Francisco favored another delivery service: Caviar. The company had a market share of 24.1 percent in the Californian city, whereas its market share in New York was only 4.5 percent.

A weak spending environment amid economic headwinds casts a shadow over industry performance. Squeezed budgets amid the cost-of-living crisis were a double-edged sword for takeaways and fast-food restaurants over the two years through 2023-24: some consumers cut back on takeaways, while others traded down from full-service restaurants to takeaways and fast food. Inflationary pressures resulted in hikes in labour, energy and sourcing costs, straining profitability. Those with higher disposable incomes have been less impacted, demanding higher quality and healthier options, typically with a higher price tag. Subsiding inflation and growing consumer confidence support spending in 2024-25, though economic uncertainty persists and limits growth. Revenue is projected to drop at a compound annual growth rate of 0.8% over the five years through 2024-25, reflecting ongoing challenges. However, forecast growth of 2.1% in 2024-25 suggests a rebound in the industry as cost-of-living pressures subside. The surge of online food ordering has fuelled revenue growth. While online sales peaked during the pandemic, consumers drawn to convenience have become accustomed to ordering takeaways and fast food online. The development of state-of-the-art online platforms and third-party online ordering platforms like Deliveroo and Uber Eats are becoming the bread and butter for takeaway and fast-food outlets, encouraging new players into the industry. Britons' growing health and sustainability consciousness presents an opportunity for takeaway and fast-food businesses to introduce more expensive organic and meat-free menu items to boost revenue and profit. Britons’ tastes for healthy and sustainable takeaway options will continue to climb. Stricter legislation regarding the adverse effects of consuming junk food will promote product development innovation and healthy fast-food alternatives, driving additional revenue streams. As workers return to the office more permanently, demand for takeaway lunch options will swell. Fast food chains will pump money into aggressive expansion plans to secure market share and streamline costs. Investment in marketing will likely swell as operators turn to social media and online advertising to attract younger consumers and secure long-term revenues. Spending on innovation will persist as major players leverage AI and technology advancements to differentiate themselves from competitors and further demand. Revenue is forecast to climb at a compound annual rate of 2.9% to £26.6 billion over the years through 2029-30.