The United Kingdom Hospitality Market Segments by Sector (Accommodation, Food and Beverage Service Establishments, and More), by Service Model (Full-Service, Limited / Budget and More), by End-User (Leisure Travellers, Business Travellers and More), by Booking Channel (Direct, Online Travel Agencies, and More), by Ownership Model (Independent Operators and Chain / Branded), by Geography.

The United Kingdom’s hotel market ranges from renowned 5-star and luxury hotels to major national budget brands. In 2024, the market size of the hotel industry in the UK was valued at approximately **** billion British pounds, down from the previous year's total of **** billion British pounds. In 2025, the market size of this industry was forecast to increase by around *** million British pounds. How high is the UK’s hotel occupancy rate? The monthly hotel occupancy rate in the UK reached ** percent in March 2025. While this figure was a slight decrease from the same month in the previous year, it was significantly higher than in the years 2020, 2021, and 2022. In March 2020 and 2021, the country's hotel occupancy rate had fallen to ** percent and ** percent, respectively. The low occupancy rate during 2020 and 2021 was due to the impact of the coronavirus (COVID-19) pandemic which greatly limited travel and tourism across the globe. Who are the key players in the UK hotel industry? During the 2023/24 financial year, Whitbread’s annual revenue amounted to **** billion British pounds. Whitbread is a UK multinational leisure and hospitality company, best known as the owner of the Premier Inn hotel brand which can be found across the country. Meanwhile, the gross revenue of Holiday Inn hotels worldwide totaled *** billion U.S. dollars in 2024. Holiday Inn is a brand of hotels owned by the British company InterContinental Hotels Group.

In 2021, the accommodation, restaurants, and nightlife industry in the United Kingdom (UK) is forecast to spend around *** million U.S. dollars on software. By 2024, the industry's spend on software is projected to increase to ****** million U.S. dollars.

The size of the Hotel Industry in UK market was valued at USD 57.39 Million in 2023 and is projected to reach USD 68.36 Million by 2032, with an expected CAGR of 2.53% during the forecast period. Recent developments include: September 2023: Whitbread PLC, the owner and operator of the Premier Inn and Hub by Premier Inn brands, purchased the freehold interest of an 89,722-square-foot office building in London, with plans to convert it into a Premier Inn hotel., August 2022: Cynergy Bank extended a EUR 3.5 million (USD 3.78 million) loan to the Stay Original Company to facilitate the acquisition of its sixth property in Somerset.. Key drivers for this market are: Consistent Flow of Visitors Drives Demand for Accommodation, Popular Destination for Both Domestic and International Tourists. Potential restraints include: Increasing Competition within the Industry, Regulations can be Costly and Time Consuming. Notable trends are: The Hospitality Industry is Generating Growing RevPAR Numbers.

The Report Covers Biggest Hospitality Companies in UK and it is Segmented by Property Type (Hotels and Accommodations, Spas and Resorts, and Other Property Types). The report offers market size and forecast for Hospitality Real Estate Sector in the United Kingdom in value (USD billion) for all the above segments.

The annual turnover of hotel and similar accommodation enterprises in the United Kingdom increased dramatically from 2021 to 2023. In 2023, the hotel industry generated a turnover of approximately ***** billion British pounds, which denoted an increase of ** percent from the previous year.

Discover the booming UK commercial real estate hospitality market! This in-depth analysis reveals key trends, growth drivers, leading companies (InterContinental, Premier Inn, Travelodge), and regional insights for 2025-2033. Explore market size, CAGR, and investment opportunities in hotels, resorts, and more. Recent developments include: November 2022: InterContinental Hotels & Resorts announces the launch of 10 exclusive non-fungible tokens (NFTs) in collaboration with British contemporary artist Claire Luxton. A joint first for both, each NFT is inspired by the beauty of global travel using the natural flora and fauna signature of the artist's work to illustrate the brand's storied heritage and far-flung destinations., August 2022: Travelodge opens its first budget luxe hotel in Hexham and announces its North East hotel expansion program. Hexham Travelodge is the second hotel the group has opened in the North East region within the last seven months. In December 2021, the hotel chain opened the first budget hotel at Europe's biggest business park, Newcastle Cobalt Business Park.. Key drivers for this market are: Increasing need for contemporary office spaces, Urban and semi-urban lodging are acting as other significant growth-inducing factors. Potential restraints include: Availability of Financing. Notable trends are: The Budget Friendly Hotel is Making a Way for Branded, Independent Midscale, and Upscale Hotels.

As of August 2020, about 65 percent of businesses in the accommodation and food service sector in the United Kingdom had experienced a decrease in footfall in the last two weeks due to the ongoing coronavirus pandemic. For approximately 10.6 percent of businesses in the industry, footfall had increased.

Success.ai’s Tourism Data for the Global Hospitality Sector offers a robust and reliable dataset tailored for businesses aiming to connect with professionals and organizations in the global tourism and hospitality industry. Covering roles such as hotel managers, travel consultants, tour operators, and decision-makers, this dataset provides verified profiles, business insights, and actionable data.

With access to over 700 million verified profiles globally, Success.ai ensures your marketing, outreach, and strategic initiatives are powered by accurate, continuously updated, and AI-validated data. Backed by our Best Price Guarantee, this solution is ideal for thriving in the competitive and dynamic global hospitality market.

Why Choose Success.ai’s Tourism Data?

1. Verified Profiles for Precision Outreach

   • Access verified business locations, employee counts, work emails, and decision-maker profiles in the global tourism and hospitality sector.
   • AI-driven validation ensures 99% accuracy, enhancing engagement and reducing inefficiencies in communication.

2. Comprehensive Global Coverage

   • Includes hospitality professionals and businesses from top tourism hubs such as North America, Europe, Asia-Pacific, the Middle East, and Africa.
   • Gain insights into regional hospitality trends, customer preferences, and emerging tourism markets.

3. Continuously Updated Datasets

   • Real-time updates ensure the accuracy of professional profiles, business expansions, and organizational changes.
   • Stay ahead of industry trends to capitalize on new opportunities in the hospitality sector.

4. Ethical and Compliant

   • Fully adheres to GDPR, CCPA, and other global data privacy regulations, ensuring responsible and lawful data usage.

Data Highlights:

• 700M+ Verified Global Profiles: Access tourism and hospitality data for professionals and organizations worldwide.
• Verified Contact Details: Gain work emails, phone numbers, and decision-maker profiles for targeted engagement.
• Business Insights: Understand employee counts, geographic locations, and operational details of hospitality businesses.
• Leadership Profiles: Connect with hotel executives, travel agency leaders, and tour company managers driving the global tourism sector.

Key Features of the Dataset:

1. Comprehensive Hospitality Profiles

   • Identify and connect with key players in hotels, resorts, travel agencies, and tour operators worldwide.
   • Target professionals managing operations, customer experience, and business strategy in the tourism industry.

2. Advanced Filters for Precision Campaigns

   • Filter businesses and professionals by location, industry focus (hotels, travel agencies, tour operators), or job roles.
   • Tailor campaigns to align with specific needs, such as marketing strategies, software adoption, or customer engagement.

3. Regional and Industry-specific Insights

   • Leverage data on global tourism trends, customer preferences, and market growth in hospitality.
   • Refine strategies to align with specific geographic or sector-specific opportunities.

4. AI-Driven Enrichment

   • Profiles enriched with actionable data allow for personalized messaging, highlight unique value propositions, and improve engagement outcomes.

Strategic Use Cases:

1. Marketing Campaigns and Outreach

   • Promote travel solutions, hospitality software, or customer engagement tools to professionals in the tourism sector.
   • Use verified contact data for multi-channel outreach, including email, phone, and digital campaigns.

2. Partnership Development and Collaboration

   • Build relationships with travel agencies, hotel chains, and tour operators exploring strategic alliances.
   • Foster collaborations that enhance customer experiences, expand market reach, or improve operational efficiencies.

3. Market Research and Competitive Analysis

   • Analyze global tourism trends, hospitality demands, and emerging markets to refine strategies.
   • Benchmark against competitors to identify growth opportunities and high-demand solutions.

4. Recruitment and Workforce Optimization

   • Target HR professionals and hiring managers recruiting for hospitality roles, from hotel managers to travel consultants.
   • Provide workforce management platforms or training solutions tailored to the hospitality industry.

Why Choose Success.ai?

1. Best Price Guarantee

   • Access premium-quality tourism and hospitality data at competitive prices, ensuring strong ROI for your marketing, sales, and strategic initiatives.

2. Seamless Integration

   • Integrate verified data into CRM systems, analytics tools, or marketing platforms via APIs or downloadable formats, enhancing productivity and simplifying workflows.

3. Data Accuracy with AI Validation

   • Rely on 99% accuracy to guide data-driven decisions, refine targeting, and imp...

This statistic displays the proportion of employers experiencing a skills gap or have skills shortage vacancy in the hotel and restaurant sector in the United Kingdom in 2017. The results of the survey showed that 22 percent of hotel and restaurant businesses have a skills gap and half a skill-shortage vacancy.

This statistic shows the share of sector businesses in the United Kingdom (UK) in 2012, based on size and employment. 81 percent of businesses belonged were micro-businesses, and of these 24 percent employed 1-9 employees.

Hotels and short-term accommodation providers in Europe enjoy strong demand due to the continent’s well-developed tourism sector and significant number of holiday destinations that cater to various consumer needs. European residents often holiday domestically or go on trips to other European countries due to how quick and easy it is to travel to them. Rising domestic and international tourism has fuelled accommodation demand across the continent, though companies have faced strong competition from short-term lets. Revenue is slated to inch downward at a compound annual rate of 0.1% over the five years through 2025 to €202.8 billion, including an expected 0.2% drop in 2025. Despite the numerous popular holiday spots spread across Europe, including Spain, Italy and France, hotels and other holiday accommodation providers weren’t prepared for the catastrophic drop in tourism caused by the COVID-19 pandemic in 2020. The easing of travel restrictions in 2021 and 2022 drove revenue back up, supported mostly by heightened domestic tourism due to heightened consumer confidence and a trend towards staycations. International travel recovered and drove up occupancy rates and RevPAR, especially in the upscale and luxury segments. Since 2022, though, severe inflation and heightened economic and geopolitical uncertainty have squeezed consumers’ budgets, limiting spending on holidays. European hotels and short-term accommodation providers face intense competition, putting pressure on prices and RevPAR. The popularity of online booking platforms like Airbnb has played a big part in increasing competitive pressures. To attract potential guests, accommodation providers are adopting dynamic pricing strategies and investing in enhancing the customer experience through innovation and differentiation. The use of advanced technology and the wellness tourism trend have shaped the industry’s focus. Nonetheless, intense competition and elevated operating costs like rent, purchases and wages have constrained profit. Revenue is forecast to swell at a compound annual rate of 2.5% over the five years through 2030 to €229.3 billion. A mounting number of international guests and strong demand for domestic holidays will drive growth. Climbing disposable income and wealthy international tourists flocking to European destinations is set to stimulate spending on upscale hotels and holiday accommodation. Regulatory crackdowns on short-term rentals in many European countries may ease competitive pressures, while escalating consumer demand for sustainable travel is driving providers to adapt. Innovation, sustainability and guest-centric strategies will be key to capturing market share and responding to evolving traveller expectations.

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Hotel And Hospitality Management Software Market Size and Forecast 2025-2029

The hotel and hospitality management software market size estimates the market to reach by USD 1.83 billion, at a CAGR of 7.3% between 2024 and 2029. APAC is expected to account for 35% of the growth contribution to the global market during this period. In 2019 the cloud-based segment was valued at USD 1.94 billion and has demonstrated steady growth since then.

The market is witnessing significant growth, driven by the reduction in operational costs for hospitality businesses. The implementation of these software solutions streamlines operations, from reservations to billing, leading to increased efficiency and cost savings. Another key trend is the rise in cloud integration, enabling remote access and real-time data analysis. However, the market also faces challenges, including the complexity of changeover from traditional systems. Hotel and hospitality businesses must carefully evaluate the benefits and potential disruptions before transitioning to new software solutions. To capitalize on market opportunities, companies should focus on offering user-friendly, cost-effective, and customizable software, while providing robust support during implementation.
Effective change management strategies and clear communication with stakeholders will be crucial for a successful transition.

What will be the Size of the Hotel And Hospitality Management Software Market during the forecast period?

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The market continues to evolve, offering innovative solutions to enhance operational efficiency and optimize guest experiences across various sectors. Energy management systems enable hotels to reduce energy consumption and costs, while staff training modules ensure a skilled workforce. Channel management systems facilitate seamless distribution across multiple platforms, and loyalty program management retains repeat customers. Hotel operations software integrates multiple functions, including data analytics dashboards, mobile check-in systems, and customer relationship management. Housekeeping management streamlines tasks, and hotel distribution platforms expand reach. Inventory management systems optimize stock levels, and guest service management enhances communication and response times. Employee performance metrics monitor productivity, and reservation management software manages bookings effectively.

Reporting and analytics provide valuable insights, and staff scheduling software streamlines labor planning. Revenue management tools maximize revenue, and guest relationship management fosters loyalty. Property management systems manage day-to-day operations, and guest communication platforms enhance engagement. Hotel security systems ensure guest safety, and financial management modules manage finances. Pricing optimization engines adjust rates based on demand, and customer feedback systems gather valuable insights. Maintenance request systems streamline maintenance requests, and online booking engines offer a convenient booking experience. Yield management software optimizes revenue, and hotel marketing automation targets promotions effectively. Digital key systems offer contactless check-in, and the market is expected to grow by over 10% annually.

For instance, a large hotel chain implemented a mobile check-in system, resulting in a 25% increase in online bookings and a 15% decrease in check-in time. This demonstrates the significant impact software solutions can have on hotel operations.

How is this Hotel And Hospitality Management Software Industry segmented?

The hotel and hospitality management software industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Deployment

  Cloud-based
  On-premises


Application

  Business hotels
  Heritage and boutique hotels
  Resorts and spas


Service

  System and integration services
  Professional services
  Managed services
  Others


Geography

  North America

    US
    Canada


  Europe

    France
    Italy
    Spain
    UK


  APAC

    China
    India
    Japan
    South Korea


  Rest of World (ROW)

By Deployment Insights

The cloud-based segment is estimated to witness significant growth during the forecast period.

In the dynamic the market, cloud-based solutions are gaining significant traction due to their numerous advantages. These solutions provide greater flexibility, scalability, and accessibility, enabling businesses to streamline operations, boost efficiency, and elevate guest experiences. With cloud-based deployment, hoteliers and hospitality businesses can manage their operations from any location with an internet connection, ensuring real-time monitoring and remote management. Furthermo

Discover the booming UK commercial real estate hospitality market! This in-depth analysis reveals a CAGR exceeding 4%, driven by tourism, investment, and evolving travel trends. Explore market size, segmentation, key players, and regional insights for 2025-2033. Invest wisely in the future of UK hospitality. Recent developments include: November 2022: InterContinental Hotels & Resorts announces the launch of 10 exclusive non-fungible tokens (NFTs) in collaboration with British contemporary artist Claire Luxton. A joint first for both, each NFT is inspired by the beauty of global travel using the natural flora and fauna signature of the artist's work to illustrate the brand's storied heritage and far-flung destinations., August 2022: Travelodge opens its first budget luxe hotel in Hexham and announces its North East hotel expansion program. Hexham Travelodge is the second hotel the group has opened in the North East region within the last seven months. In December 2021, the hotel chain opened the first budget hotel at Europe's biggest business park, Newcastle Cobalt Business Park.. Notable trends are: The Budget Friendly Hotel is Making a Way for Branded, Independent Midscale, and Upscale Hotels.

Snapshot img

Hospitality Real Estate Market Size 2025-2029

The hospitality real estate market size is forecast to increase by USD 148.3 billion, at a CAGR of 15.1% between 2024 and 2029.

The market is experiencing significant shifts, driven by the increasing prevalence of quick-service restaurants and the adoption of technology in the industry. The proliferation of quick-service restaurants signifies a growing demand for flexible and cost-effective real estate solutions, as these businesses often require smaller footprints and lower overhead costs compared to traditional full-service restaurants. Meanwhile, technological advancements are revolutionizing the real estate sector, enabling more efficient property management, improved customer experiences, and enhanced data analysis. However, the market faces challenges, including uncertain macroeconomic conditions that can impact investment decisions and the overall economic health of the hospitality industry.
These challenges necessitate strategic planning and adaptability from industry players, as they navigate the evolving market landscape. Companies seeking to capitalize on opportunities and mitigate risks must stay informed of these trends and be prepared to respond effectively to the dynamic market conditions.

What will be the Size of the Hospitality Real Estate Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
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The market continues to evolve, with dynamic market dynamics shaping various sectors. Guest service technologies and hotel management systems are increasingly integrated to enhance customer satisfaction and streamline operations. Regulations and property valuation play crucial roles in hotel financing, while smart room technology , hospitatlity robots and high-speed internet are essential for attracting guests. Interior design and sustainable building practices are key considerations for construction management, as digital marketing and social media engagement drive demand. Hotel ratings and branding strategies are shaped by reputation management and yield management strategies. Energy efficiency and concierge services are essential hotel amenities, with public relations and sales and reservations systems optimized for seamless guest experiences.

Guest feedback and staff training are integral to risk management and hotel operations, while occupancy rate and due diligence are crucial for effective revenue management. Hotel construction and site selection are influenced by zoning laws and building codes, with meeting rooms, banquet facilities, fitness centers, and spa services adding value to properties. Lease agreements and building permits are essential for property management, while wi-fi networks and meeting room technology support productivity and convenience. Security systems and accessibility standards ensure guest safety and compliance, with revenue management software and loyalty programs driving repeat business. Digital Signage and supply chain management optimize operational efficiency, while inventory management and employee scheduling systems support effective hotel operations.

How is this Hospitality Real Estate Industry segmented?

The hospitality real estate industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Application

  Full service restaurants
  Quick service establishments
  Catering services


Type

  Hotels and accommodation
  Spas and resorts
  Other services


Sector

  Owned and operated
  Franchised properties
  Real estate investment trusts
  Management contracts


End-User

  Business Travelers
  Leisure Travelers
  Event Organizers


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  APAC

    China
    India
    Japan


  South America

    Brazil


  Rest of World (ROW)

By Application Insights

The full service restaurants segment is estimated to witness significant growth during the forecast period.

The hospitality industry continues to evolve, with guest service technologies and hotel management systems playing a pivotal role in enhancing customer satisfaction. Hotel regulations ensure safety and compliance, while property valuation and hotel financing facilitate growth. Smart room technology, high-speed internet, and digital marketing are essential amenities for modern travelers. Sustainable building practices and interior design are key trends, with a focus on energy efficiency and accessibility standards. Maintenance and repair, supply chain management, and wi-fi networks ensure smooth hotel operations. Lease agreements, hotel ratings, and revenue management

In 2024, the salary band with the highest share of employees in the United Kingdom's hospitality industry was ************* British pounds. In total, ** percent of workers fell into this pay bracket. The ************* British pounds band had the highest share of hospitality workers in 2023.

Global coverage of more than six million verified short-term rental properties from leading Online Travel Agencies and direct property management sources.

The Short-Term Rental and OTA Listings Dataset offers a unified view of the global vacation rental landscape, combining professionally managed and peer-to-peer listings into a single standardized dataset. Each record includes property identifiers, geographic coordinates, pricing and occupancy metrics, providing the most complete representation of active short-term rental supply worldwide.

Data is sourced directly from connected property managers and major OTA platforms, then refined through proprietary cleaning and normalization processes to ensure consistency, accuracy, and global comparability. Updated on a regular cadence, the dataset supports detailed market analysis, forecasting, and benchmarking across cities, regions, and countries.

Key Highlights: Extensive Global Coverage: Over 6 million verified short-term rental properties across 200+ countries.

Integrated Data Sources: Combines OTA listings with direct PMS data for comprehensive market visibility.

Rich Property Attributes: Includes valuation indicators, occupancy and ADR metrics, and listing characteristics.

Standardized and Accurate: Proprietary normalization eliminates duplication and ensures cross-market comparability.

Flexible Delivery: Available via API or flat files with customizable geographic and temporal parameters.

Use It To: Quantify total short-term rental supply and track active inventory across regions.

Benchmark market performance and identify growth or saturation patterns.

Support investment analysis, site selection, and tourism market research.

Enhance valuation, risk, and demand models with globally harmonized property-level data.