Since the start of the coronavirus (COVID-19) crisis, many businesses have had to close their doors or have struggled to pay rent. As a result, commercial property landlords suffered loss of income, leading to failure to repay mortgage loans. In 2020, the default rate of commercial real estate mortgages rose to *** percent, which is the highest value observed since the global financial crisis.

United Kingdom Credit Cond: UL: L3: HH: Default Rate: Credit Card Loan data was reported at -11.200 % Point in Sep 2018. This records a decrease from the previous number of 21.100 % Point for Jun 2018. United Kingdom Credit Cond: UL: L3: HH: Default Rate: Credit Card Loan data is updated quarterly, averaging -10.300 % Point from Jun 2007 (Median) to Sep 2018, with 46 observations. The data reached an all-time high of 61.000 % Point in Mar 2009 and a record low of -43.800 % Point in Mar 2012. United Kingdom Credit Cond: UL: L3: HH: Default Rate: Credit Card Loan data remains active status in CEIC and is reported by Bank of England. The data is categorized under Global Database’s United Kingdom – Table UK.KB018: Credit Conditions Survey: Unsecured Lending: Last 3 Months.

Most of the lending to individuals written-off by financial institutions in the United Kingdom (UK) in the first quarter of 2025 were unsecured loans. Mortgage write-offs only amounted to 15 million British pounds, a fraction of the values for credit cards and other personal loans. Nevertheless, the outstanding value of personal loans secured on dwellings was much higher than that of consumer credit.

Mortgage Approvals in the United Kingdom increased to 65.35 Thousand in July from 64.57 Thousand in June of 2025. This dataset provides the latest reported value for - United Kingdom Mortgage Approvals - plus previous releases, historical high and low, short-term forecast and long-term prediction, economic calendar, survey consensus and news.

United Kingdom Credit Cond: UL: N3: HH: Default Rate: Credit Card Loan data was reported at 2.000 % Point in Sep 2018. This records a decrease from the previous number of 15.400 % Point for Jun 2018. United Kingdom Credit Cond: UL: N3: HH: Default Rate: Credit Card Loan data is updated quarterly, averaging -0.350 % Point from Jun 2007 (Median) to Sep 2018, with 46 observations. The data reached an all-time high of 50.100 % Point in Dec 2008 and a record low of -21.700 % Point in Mar 2010. United Kingdom Credit Cond: UL: N3: HH: Default Rate: Credit Card Loan data remains active status in CEIC and is reported by Bank of England. The data is categorized under Global Database’s United Kingdom – Table UK.KB019: Credit Conditions Survey: Unsecured Lending: Next 3 Months.

Characteristics of mortgage markets in EU countries UK included), November 2020.

United Kingdom Credit Cond: UL: L3: HH: Loss from the Default: Credit Card Loan data was reported at 1.300 % Point in Sep 2018. This records an increase from the previous number of -9.600 % Point for Jun 2018. United Kingdom Credit Cond: UL: L3: HH: Loss from the Default: Credit Card Loan data is updated quarterly, averaging 2.550 % Point from Jun 2007 (Median) to Sep 2018, with 46 observations. The data reached an all-time high of 38.200 % Point in Sep 2009 and a record low of -37.000 % Point in Dec 2010. United Kingdom Credit Cond: UL: L3: HH: Loss from the Default: Credit Card Loan data remains active status in CEIC and is reported by Bank of England. The data is categorized under Global Database’s United Kingdom – Table UK.KB018: Credit Conditions Survey: Unsecured Lending: Last 3 Months.

Snapshot img

Loan Servicing Software Market Size 2025-2029

The loan servicing software market size is forecast to increase by USD 3.43 billion, at a CAGR of 13.4% between 2024 and 2029.

The market is driven by the increasing demand for efficiency in lending operations. Lenders seek to streamline their processes and reduce operational costs, making automated loan servicing solutions increasingly valuable. Strategic partnerships and acquisitions among market participants further fuel market expansion, as they collaborate to offer comprehensive solutions and expand their reach. Creditworthiness is assessed using credit scoring algorithms, alternative data sources, and AI, ensuring lenders mitigate default risk. However, the market faces challenges from open-source loan servicing software, which can offer cost-effective alternatives to proprietary solutions.
As competition intensifies, companies must differentiate themselves through superior functionality, customer service, and integration capabilities to maintain market share. To capitalize on opportunities and navigate challenges effectively, market players should focus on continuous innovation, strategic partnerships, and robust customer support.

What will be the Size of the Loan Servicing Software Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
Request Free Sample

The market continues to evolve, driven by the need for system scalability, regulatory reporting, and enhanced user experiences. Loan servicers seek solutions that seamlessly integrate escrow management, automated payment processing, machine learning, and predictive analytics. Hybrid loan servicing models, which combine on-premise and cloud-based systems, are gaining popularity. Loan portfolio management, loan servicing workflow, and loan origination systems are key areas of focus. Mobile loan servicing and loan servicing consulting are also important, as servicers strive for increased efficiency and improved customer communication management. Risk management, data migration, API integration, and document management are essential components of modern loan servicing solutions.

Default management, foreclosure management, and audit trail are also critical, ensuring regulatory compliance and data integrity. Loan servicing reporting, fraud detection, and loan servicing analytics are crucial for effective decision-making. User experience and loan servicing training are also prioritized, as servicers aim to provide exceptional customer satisfaction. Artificial intelligence and machine learning are transforming loan servicing, enabling predictive analytics and automated loan modification processing. Regulatory reporting and system scalability remain top priorities, as servicers navigate the evolving loan servicing landscape.

How is this Loan Servicing Software Industry segmented?

The loan servicing software industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Application

  Banks
  Credit unions
  Mortgage lenders
  Brokers
  Others


Deployment

  Cloud-based
  On-premises


Component

  Software
  Services


Sector

  Large enterprises
  Small and medium enterprises


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  APAC

    China
    India
    Japan
    South Korea


  Rest of World (ROW)

By Application Insights

The banks segment is estimated to witness significant growth during the forecast period.

Loan servicing software is a crucial component of loan origination and servicing technologies (LOS) utilized by banks and financial institutions (BFSI). This software streamlines daily operations by enabling BFSI to accept loan applications online through their websites. The convenience of digital applications aligns with customers' preferences for using the Internet and smartphones. LOS solutions offer features such as EMI calculators, loan eligibility ready reckoners, and document checklists, facilitating a seamless application process 24/7. Pre-configured workflows for credit scoring, document checklist, and approvals significantly reduce turnaround time, enhancing operational efficiency by up to 50%. Escrow management, automated payment processing, and loan portfolio management are integral functions of loan servicing software.

Machine learning and predictive analytics optimize risk management, while user experience and document management ensure customer satisfaction. Cloud-based loan servicing and mobile loan servicing cater to the evolving needs of customers. Loan servicing consulting and automation services help institutions optimize their loan servicing processes.

Results of stress testing for EU countries (UK included), November 2020.

Snapshot img

Home Equity Lending Market Size 2025-2029

The home equity lending market size is forecast to increase by USD 48.16 billion, at a CAGR of 4.7% between 2024 and 2029.

The market is experiencing significant growth, fueled primarily by the massive increase in home prices and the resulting rise in residential properties with substantial equity. This trend presents a lucrative opportunity for lenders, as homeowners with substantial equity can borrow against their homes to fund various expenses, from home improvements to debt consolidation. However, this market also faces challenges. Lengthy procedures and complex regulatory requirements can hinder the growth of home equity lending, making it essential for lenders to streamline their processes and ensure compliance with evolving regulations.
Additionally, economic uncertainty and potential interest rate fluctuations may impact borrower demand, requiring lenders to adapt their strategies to remain competitive. To capitalize on market opportunities and navigate challenges effectively, lenders must focus on enhancing the borrower experience, leveraging technology to streamline processes, and maintaining a strong regulatory compliance framework.

What will be the Size of the Home Equity Lending Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
Request Free Sample

The market continues to evolve, shaped by various economic and market dynamics. Fair lending practices remain a crucial aspect, with entities ensuring borrowers' creditworthiness through rigorous risk assessments. Economic conditions, employment history, and credit score are integral components of this evaluation. Mortgage insurance (PMIs) and mortgage-backed securities (MBS) are employed to mitigate risk in the event of default. Verification of income, property value, and consumer protection are also essential elements in the home equity lending process. Housing prices, Homeowners Insurance, and property value are assessed to determine the loan-to-value ratio (LTV) and interest rate risk. Prepayment penalties, closing costs, and loan term are factors that influence borrowers' financial planning and decision-making.

The regulatory environment plays a significant role in shaping market activities. Consumer confidence, financial literacy, and foreclosure prevention initiatives are key areas of focus. real estate market volatility and mortgage rates impact the demand for home equity loans, with cash-out refinancing and debt consolidation being popular applications. Amortization schedules, mortgage broker involvement, and escrow accounts are essential components of the loan origination process. Market volatility and housing market trends continue to unfold, requiring ongoing risk assessment and adaptation.

How is this Home Equity Lending Industry segmented?

The home equity lending industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Source

  Mortgage and credit union
  Commercial banks
  Others


Distribution Channel

  Offline
  Online


Purpose

  Home Improvement
  Debt Consolidation
  Investment


Loan Type

  Fixed-Rate
  Variable-Rate


Geography

  North America

    US
    Mexico


  Europe

    France
    Germany
    Italy
    UK


  Middle East and Africa

    UAE


  APAC

    Australia
    China
    India
    Japan
    South Korea


  South America

    Brazil


  Rest of World (ROW)

By Source Insights

The mortgage and credit union segment is estimated to witness significant growth during the forecast period.

In the realm of home equity lending, mortgage and credit unions emerge as trusted partners for consumers. These financial institutions offer various services beyond home loans, including deposit management, checking and savings accounts, and credit and debit cards. By choosing a mortgage or credit union for home equity lending, consumers gain access to human advisors who can guide them through the intricacies of finance. Mortgage and credit unions provide competitive rates on home equity loans, making them an attractive option. Consumer protection is a priority, with fair lending practices and rigorous risk assessment ensuring creditworthiness. Economic conditions, employment history, and credit score are all taken into account during the loan origination process.

Home equity loans can be used for various purposes, such as home improvement projects, debt consolidation, or cash-out refinancing. Consumer confidence plays a role in loan origination, with interest rates influenced by market volatility and economic conditions. Fixed-rate and adjustable-rate loans are available, each with its advantag

Snapshot img

Micro Lending Market Size 2025-2029

The micro lending market size is forecast to increase by USD 532.1 billion at a CAGR of 28.1% between 2024 and 2029.

The market is experiencing significant growth, driven by the increasing adoption of advanced technology in microfinancing. This technological evolution is enabling financial institutions to expand their reach and provide more accessible and efficient services to a larger population, particularly in developing nations. However, despite this progress, there remains a substantial untapped market due to the lack of awareness about financial services in certain regions. This presents both opportunities and challenges for market participants. On the one hand, there is a vast potential customer base waiting to be served, offering significant growth prospects. On the other hand, there are complexities in reaching and serving these customers effectively, requiring innovative solutions and strategic partnerships.
One major trend is the adoption of advanced technology in microfinancing, enabling faster and more efficient loan processing and underwriting. This technology includes mobile applications, biometric identification, and artificial intelligence. Another trend is the increasing adoption of micro lending in developing nations, where access to traditional banking services is limited. Companies seeking to capitalize on this market opportunity must navigate these challenges with agility and a deep knowledge of local market dynamics. By leveraging technology, building strong partnerships, and addressing the unique needs of the market, businesses can effectively serve this growing customer base and differentiate themselves in a competitive landscape.

What will be the Size of the Micro Lending Market during the forecast period?

Request Free Sample

The market continues to gain momentum as a critical component of global financial inclusion efforts. This market encompasses various financial inclusion strategies, including digital financial inclusion, loan disbursement through fintech platforms, and microfinance trends that prioritize responsible lending and sustainable finance. Financial inclusion policies have driven market growth, enabling greater financial resilience and empowerment for individuals and communities. Despite the market's progress, challenges persist, such as loan default, financial literacy programs, and debt management. Impact measurement, social impact reporting, and financial inclusion metrics are essential for assessing the market's success and addressing these challenges. Regulations and best practices play a crucial role in ensuring microfinance remains an effective solution for inclusive finance.
Borrowers, often from economically disadvantaged backgrounds, use these loans for various purposes, including starting small businesses in retail, food services, handicrafts, livestock rearing, transportation, recycling, and health services. Micro lending plays a crucial role in addressing income inequality by providing access to financial services for those excluded from the formal banking sector. Collateral is usually not required for these loans, making them more accessible than traditional loans. Financial inclusion initiatives have seen significant investment opportunities, with fintech startups and alternative data sources driving innovation. The market's future direction lies in data-driven lending, financial inclusion frameworks, and inclusive finance that caters to the unique needs of microenterprises and their development. Overall, the market's continued growth and evolution reflect its vital role in fostering financial inclusion and promoting economic prosperity.

How is this Micro Lending Industry segmented?

The micro lending industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Source

  Banks
  NBFCs
  MFIs


End-user

  Small enterprises
  Solo entrepreneurs
  Micro-entrepreneurs


Geography

  APAC

    Australia
    China
    India
    Japan
    South Korea


  Europe

    Germany
    UK


  North America

    US


  Middle East and Africa



  South America

    Brazil

By Source Insights

The banks segment is estimated to witness significant growth during the forecast period. Micro lending banks provide financial services, such as loans, savings accounts, and insurances, to individuals with limited income. Established by various entities, including individuals, community organizations, private corporations, and foreign investors, these banks focus on economically disadvantaged clients, low-income households, and unbanked populations, including marginalized groups like women, youth, disabled individuals, and informal sector operators, such as micro-entrepreneurs and

Snapshot img

Debt Settlement Market Size 2024-2028

The debt settlement market size is forecast to increase by USD 5.07 billion at a CAGR of 10.3% between 2023 and 2028.

The market is experiencing significant growth due to the increasing trend of consumers seeking relief from mounting credit card debts. One-time debt settlement has gained popularity as an effective solution for individuals looking to reduce their outstanding debt balances. However, the time-consuming nature of negotiations between debtors and creditors poses a challenge for market expansion. Despite this, the market's strategic landscape remains favorable for companies offering debt settlement services. Key drivers include the rising number of consumers struggling with debt, increasing awareness of debt settlement as a viable debt relief option, and the growing preference for affordable and flexible debt repayment plans.
Companies seeking to capitalize on market opportunities should focus on streamlining the negotiation process, leveraging technology to enhance customer experience, and building trust and transparency with clients. Effective operational planning and strategic partnerships with creditors can also help companies navigate the challenges of a competitive and complex market.

What will be the Size of the Debt Settlement Market during the forecast period?

Request Free Sample

The market encompasses a range of companies offering financial wellness programs to help consumers manage and reduce their debt. These programs include medical Debt collection, consumer debt relief, and financial education resources. Online financial resources and debt management software are increasingly popular, providing consumers with affordable debt solutions and debt negotiation strategies. However, it's crucial for consumers to be aware of debt settlement scams and their settlement success rates. Debt consolidation loans and financial planning tools are also viable options for responsible debt management. Furthermore, financial literacy education and workshops are essential for consumers to understand debt reduction calculators and credit reporting errors.
Consumer financial protection agencies offer financial counseling services and financial planning advice to promote financial wellness strategies and responsible borrowing. Student loan forgiveness programs are also gaining traction in the market. Overall, the market for debt settlement and financial wellness solutions continues to evolve, with a focus on providing accessible and effective debt relief options for consumers.

How is this Debt Settlement Industry segmented?

The debt settlement industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.

Type

  Credit card debt
  Student loan debt
  Medical debt
  Auto loan debt
  Unsecured personal loan debt
  Others


End-user

  Individual
  Enterprise
  Government


Distribution Channel

  Online
  Offline
  Hybrid


Service Type

  Debt Settlement
  Debt Consolidation
  Debt Management Plans
  Credit Counseling


Provider Type

  For-profit Debt Settlement Companies
  Non-profit Credit Counseling Agencies
  Law Firms
  Financial Institutions


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  Middle East and Africa



  APAC

    China
    India
    Japan
    South Korea


  South America



  Rest of World (ROW)

By Type Insights

The credit card debt segment is estimated to witness significant growth during the forecast period.

The market experiences significant activity due to the escalating credit card debt among consumers. In India, for instance, the rising financial hardships faced by borrowers are evident in the increasing credit card defaults. The latest data indicates that credit card defaults in India reached 1.8% in June 2024, a notable increase from 1.7% six months prior and 1.6% in March 2023. This trend underscores the mounting financial pressures on consumers. The outstanding credit card debt in India mirrors this trend, with approximately USD3.25 billion in outstanding balances as of June 2024, a slight increase from the previous year.

Debt elimination and negotiation strategies, such as debt relief programs and debt consolidation, have become increasingly popular among consumers seeking financial relief. Credit reporting agencies play a crucial role in this process, as they maintain and report consumers' credit histories to lenders. Student loan debt, medical debt, tax debt, and payday loans are other significant contributors to the market. Consumers often turn to debt validation, credit repair, and financial coaching for guidance in managing their debts. Online platforms, mobile apps, and budgeting tools have become

Non-performing loans are those that are in default, or are close to being in default. Many standard contract terms specify that loans become non-performing after being in default for ** days, but this can vary. All of the UK's largest banks had low ratios of non-performing loans.

Non-Performing loan coverage

The non-performing loan coverage ratio looks at a bank's ability to absorb future losses. Banks understand not every loan that they lend will be paid in full, so by predicting the rate of non-performing loans, banks can be prepared to cover these future losses. The higher the coverage ratio, the better prepared a country's banks are for such an outcome. Overall, European banks displayed relatively healthy NPL coverage ratios.

信用条件：UL：N3：HH：违约率：信用卡贷款在09-01-2018达2.000百分点，相较于06-01-2018的15.400百分点有所下降。信用条件：UL：N3：HH：违约率：信用卡贷款数据按季更新，06-01-2007至09-01-2018期间平均值为-0.350百分点，共46份观测结果。该数据的历史最高值出现于12-01-2008，达50.100百分点，而历史最低值则出现于03-01-2010，为-21.700百分点。CEIC提供的信用条件：UL：N3：HH：违约率：信用卡贷款数据处于定期更新的状态，数据来源于Bank of England，数据归类于全球数据库的英国 – 表 UK.KA036：信用条件调查：未担保贷款：未来3个月。

信用条件：UL：L3：HH：因违约产生的损失：信用卡贷款在09-01-2018达1.300百分点，相较于06-01-2018的-9.600百分点有所增长。信用条件：UL：L3：HH：因违约产生的损失：信用卡贷款数据按季更新，06-01-2007至09-01-2018期间平均值为2.550百分点，共46份观测结果。该数据的历史最高值出现于09-01-2009，达38.200百分点，而历史最低值则出现于12-01-2010，为-37.000百分点。CEIC提供的信用条件：UL：L3：HH：因违约产生的损失：信用卡贷款数据处于定期更新的状态，数据来源于Bank of England，数据归类于全球数据库的英国 – 表 UK.KA035：信用条件调查：未担保贷款：过去三个月。