Over the five years through 2025-26, industry revenue is forecast to expand at a compound annual rate of 20.3% to reach £12.5 billion. Social media platforms are integral to people's lives, offering ways to communicate, create and view content and share information. According to Ofcom, approximately 89% of UK internet users in 2023 used social media apps or sites. Teenagers and young adults are the biggest users. Advertising is the primary revenue source for social media platforms, although subscription-based services are gaining momentum as platforms seek to diversify their incomes. TikTok is the success story of the past five years, becoming the most downloaded app between 2020 and 2022, according to Apptopia. The short-form video platform has over 30 million monthly users in the UK in 2025. After Musk's takeover, X, formerly known as Twitter, adjusted its content moderation and allowed previously banned accounts to return. As a result, over 600 advertisers pulled their ads from the site because of fears their brand may be associated with malcontent. In response to falling ad revenue, X has introduced a subscription-based service which enables users to verify themselves and boosts the number of people who view their tweets. Meta-owned Facebook and Instagram have responded by introducing a similar service. In 2025, more social media platforms are using AI to boost user engagement. This improves click-through rates and drives higher advertising revenue. Industry revenue is expected to grow by 6.3% in 2025-26. Over the five years through 2030-31, social media platforms' revenue is projected to climb at an estimated 9.2% to reach £19.4 billion. Regulations relating to how data is collected, stored, and shared will force advertisers and platforms to rethink how they can target their desired demographics. The tightening of regulations will raise industry compliance costs, weighing on profit margin. Older age groups present a new revenue opportunity for social media platforms if they can bridge the gap between passive TV consumption and interactive digital engagement. Augmented Reality (AR) technology will move beyond filters to become standard for immersive product trials, interactive ads, and virtual meetups

Social media's influence in the United Kingdom continues to grow, with **** million active users as of February 2025, representing ** percent of the population. This penetration rate surpasses the global average of **** percent, positioning the UK as a leader in social media adoption. The country's high usage reflects a broader trend of increasing social media engagement worldwide, particularly in Northern and Western Europe. Global social media landscape The social media landscape is rapidly evolving, with China currently hosting over one billion users and India projected to become the largest social media audience by 2029. Notably, Nigeria is expected to see a staggering *** percent increase in its online networking audience between 2023 and 2029. In 2024, global social media users spent an average of *** minutes per day on social networks. Facebook is still the market leader Facebook is the most widely utilized social media platform globally, and India boasts *** million Facebook users, making it the leading country in terms of Facebook audience size. As of April 2024, it was found that men between the ages of ** and ** were the largest audience for Facebook, accounting for **** percent of global users. Furthermore, Facebooks second-largest audience base could be found with men aged 18 to 24 years.

The number of Instagram users in the United Kingdom was forecast to continuously increase between 2024 and 2028 by in total 2.1 million users (+7.02 percent). After the ninth consecutive increasing year, the Instagram user base is estimated to reach 32 million users and therefore a new peak in 2028. Notably, the number of Instagram users of was continuously increasing over the past years.User figures, shown here with regards to the platform instagram, have been estimated by taking into account company filings or press material, secondary research, app downloads and traffic data. They refer to the average monthly active users over the period and count multiple accounts by persons only once.The shown data are an excerpt of Statista's Key Market Indicators (KMI). The KMI are a collection of primary and secondary indicators on the macro-economic, demographic and technological environment in up to 150 countries and regions worldwide. All indicators are sourced from international and national statistical offices, trade associations and the trade press and they are processed to generate comparable data sets (see supplementary notes under details for more information).

Employment statistics on the Social Media Platforms industry in the UK

In 2004, a Harvard student launched a platform that would go on to redefine how humans connect. Fast forward to 2025, social media isn't just a way to stay in touch, it’s where people shop, learn, protest, play, and even find love. From early-morning scrolls to late-night reels, platforms have...

In 2025, Meta's Facebook held approximately ***** percent of the social network market in the United Kingdom, while X (formerly Twitter) accounted for approximately ******percent. Overall, Instagram held *****percent of the social network market in the UK.

In 2024, around ** percent of the population of the United Kingdom was active on social media. By 2028, it is expected that ** percent of the country's population will be using social media services. Social media's global reach As of April 2024, Northern and Western Europe possessed the highest rates of social network penetration globally, with **** and **** percent, respectively. Eastern and Middle Africa had the lowest coverage, with **** and *** percent. The global average was **** percent, which means that almost *** out of ***people around the world are using social networks. Other major platforms Although Meta continues to dominate the social media landscape in the UK, other social media brands are consistently getting more popular, especially with younger users. In 2024, video-sharing social media app TikTok had an awareness of over ** percent in the UK and a usage of over ** percent. Snapchat, owned by Snap Inc., had an awareness of around ** percent.

On a foggy morning in early January 2025, a small fitness brand in Austin, Texas, posted a short behind-the-scenes clip on TikTok. Within 48 hours, that video had over 2.3 million views, tripled their followers, and caused their website to crash from unexpected traffic. It wasn’t a stroke of luck,...

In 2008, the average human attention span was 12 seconds. Fast forward to 2025, and many studies suggest it's now hovering around 8 seconds, shorter than that of a goldfish. It’s no coincidence that during this same period, social media platforms surged to dominate how we consume content. Whether you're...

In an online survey conducted during the third quarter of 2024, **** percent of internet users in the United Kingdom reported that WhatsApp was their favorite social media platform, whilst **** percent said that Facebook was their favorite. Overall, only around *** in *** users said that TikTok was their favorite social media service, even though brand awareness of the app is high in the UK.

As of early 2025, advertising on YouTube had the highest reach in the United Kingdom among the presented social media platforms, at ** percent. LinkedIn and Facebook followed, with about ** and ** percent, respectively. An ad medium attractive for marketers… The UK is the third-largest social media market worldwide, behind the United States and China. The market was worth *** billion U.S. dollars in 2023 and was expected to grow to **** billion by 2028. In the same period, social media usage is also forecast to increase. Its penetration rate is projected to deepen from an already high ** percent to **** percent of internet users. …but not so trusted by consumers Popular as it is, social media advertising was the second-least trusted medium among adults in the UK in 2023. Only influencer ads scored lower. This holds true across all age groups, underscoring the fact that even though social media is especially popular among younger internet users, they do not necessarily trust everything they see there. In the age group of 18 to 34, cinema is the most trusted ad medium; among older adults, TV reigns supreme.

It started as a playful comment under a photo. Then another one followed, meaner this time, sharper. Before she knew it, Ava, a 14-year-old high schooler in Ohio, found herself the target of a spiraling wave of online hate. Her story isn't unique. In today's hyperconnected world, social media platforms...

In the spring of 2020, a simple tweet claimed that sipping hot water every 15 minutes could kill the coronavirus. No medical source backed it, yet the post quickly amassed over 150,000 shares. Fast forward to 2025, and we’ve learned that misinformation online is not a bug; it’s a system...

Appendix to "Mind the Gap! Journalism on Social Media and News Consumption among Young Audiences" (International Journal of Communication). Data collection: October 2021.

The use of social media platforms continues to increase in the United Kingdom (UK) and is predicted to do so for the foreseeable future. As of 2024, there are a total of **** million social network users in the UK. The number of social media users in the UK is expected to reach ** million by 2027. Facebook users in the United Kingdom Social media network Facebook, which recently rebranded as Meta in a move towards the metaverse, had ***** million users in the United Kingdom as of December 2021, a relatively small increase on the previous year of *** million. Two years prior, the number of FB users in the UK was ***** million. Throughout 2021, Facebook’s user numbers declined, sinking to ***** in September, however, toward the end of the year, audience figures recovered. Furthermore, Facebook Messenger, Facebook’s instant messaging app, had a total of ***** million UK users at the end of 2021. The majority of UK Facebook users at the end of last year belonged to the 25 to 34 year age group which made up **** percent of all users. Overall, **** percent of audiences this age group were women and **** percent were men. Popular social networks in the United Kingdom In 2021, social media app Instagram had a total of ** million UK users. Instagram was most popular amongst 25 to 34 year olds, accounting for approximately a third of users. In addition, professional online networking platform LinkedIn also finds popularity amongst this demographic, with **** percent of its users being between the ages of 25 and 34 years.

This dataset contains simulated data for social media users' demographics, behaviors, and perceptions related to political content. It includes features such as age, gender, education level, occupation, social media usage frequency, exposure to political content, and perceptions of accuracy and relevance.

the features included in the "Social Media Political Content Analysis Dataset":

1. Age: Age of the user.
2. Gender: Gender identity of the user.
3. Education Level: Highest level of education attained by the user.
4. Occupation: Current occupation of the user.
5. Political Affiliation: Political leaning or affiliation of the user (e.g., Liberal, Conservative, Independent).
6. Geographic Location: Country or region where the user is located (e.g., USA, UK, Canada, Australia).
7. Social Media Usage Frequency: Frequency of social media usage by the user (e.g., 0-1 hour, 1-2 hours, 2-4 hours, 4+ hours).
8. Preferred Social Media: Social media platform preferred by the user (e.g., Facebook, Twitter, Instagram).
9. Political Content Exposure: Frequency of exposure to political content on social media (e.g., Once a day, Few times a week, Rarely, Several times a day).
10. Types of Political Content: Types of political content consumed by the user (e.g., News articles, Opinion pieces, Memes).
11. Sources of Political Content: Sources from which the user obtains political content (e.g., Mainstream media, Political parties, Independent bloggers).
12. Recency of Exposure: Recency of the user's exposure to political content (e.g., Within the last hour, Within the last 24 hours, Within the last week, Longer than a week ago).
13. Interactions Frequency: Frequency of user interactions with political content on social media (e.g., Once a day, Few times a week, Rarely, Several times a day).
14. Political Content Topics: Topics of political content that interest the user (e.g., Economy, Healthcare, Immigration, Environment).
15. Perception of Accuracy: User's perception of the accuracy of political content on social media (e.g., Very accurate, Somewhat accurate, Not accurate).
16. Awareness of Algorithms: Whether the user is aware of algorithms that determine their social media feed (e.g., Yes, No).
17. Perception of Relevance: User's perception of the relevance of political content on social media (e.g., Very relevant, Somewhat relevant, Not relevant).
18. Personal Impact: User's perception of the personal impact of political content on social media (e.g., Strong impact, Moderate impact, No impact).
19. Trust in Social Media: User's level of trust in social media as a source of political information (e.g., Trust a lot, Trust somewhat, Do not trust).
20. Concerns about Algorithms: User's level of concern about algorithms shaping their social media experience (e.g., Very concerned, Somewhat concerned, Not concerned).
21. Overall Quality of Discourse: User's perception of the overall quality of political discourse on social media (e.g., High quality, Moderate quality, Low quality).
22. Views on Influence: User's perception of the influence of political content on social media (e.g., Very influential, Somewhat influential, Not influential).
23. Suggestions for Improvement: User's suggestions for improving the quality or experience of political content on social media (e.g., Increase transparency, Provide more diverse sources, Improve fact-checking, Enhance user controls).

As of the third quarter of 2024, WhatsApp was the most active social network among internet users in the United Kingdom (UK), with 79.9 percent of internet users reporting use of the service. Facebook was very close behind, with a rate of 72.3 percent, followed by Facebook Messenger with 56.6 percent. YouTube’s broad audience in the United Kingdom YouTube reaches a broad audience in the UK, making it an attractive partner for advertisers of almost any product. More than 75 percent of individuals of every income bracket watch YouTube, with the likelihood of watching increasing with the pay-grade. Whether advertising basic items or luxury products, marketers should be able to connect with UK audiences through YouTube. There are almost no people in the UK to not use YouTube at least monthly. According to a survey conducted in the third quarter of 2020, 46 percent of respondents went on YouTube on a daily basis. Facebook in the United Kingdom  Facebook enjoys a healthy market position in the UK, holding an estimated  55 percent share of the market. The service attracted  50.6 million UK users during May 2021, and Facebook UK Limited  generated 1.1 billion British pounds in revenue  during 2019. The UK division of the company  posted an operating profit of 121.9 million British pounds that year. 

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Social Media Analytics Market Size 2025-2029

The social media analytics market size is forecast to increase by USD 21.2 billion, at a CAGR of 35.2% between 2024 and 2029.

The market is experiencing significant growth, driven by the expanding availability and complexity of social media data. Businesses increasingly recognize the value of social media insights to inform marketing strategies, enhance customer engagement, and gauge brand reputation. In response, social media platforms continue to roll out advanced targeting options, enabling more precise audience segmentation and personalized messaging. However, the surging use of social media data also presents challenges. Interpreting unstructured data from various sources remains a formidable task, requiring sophisticated analytics tools and expertise.
Companies must navigate these complexities to effectively harness the power of social media analytics and stay competitive in today's digital landscape. To succeed, organizations need to invest in advanced analytics solutions, cultivate data literacy skills, and establish clear data governance policies. By addressing these challenges, businesses can unlock valuable insights from social media data and capitalize on emerging opportunities in this dynamic market.

What will be the Size of the Social Media Analytics Market during the forecast period?

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The market continues to evolve, offering valuable insights for businesses across various sectors. Hashtag tracking and sentiment classification help organizations understand public perception and engagement with their brand. Engagement metrics, share of voice, and trend analysis algorithms provide valuable data for brand reputation management and customer journey mapping. Social media ROI, influencer marketing metrics, and sentiment scoring offer insights into the effectiveness of advertising campaigns. User behavior patterns, predictive modeling, and anomaly detection enable businesses to anticipate trends and respond to crises in real-time. Social media listening, lead generation attribution, influencer identification, and customer satisfaction scores provide actionable insights for community management and crisis communication management.

Data visualization dashboards and social listening tools facilitate effective audience segmentation and conversational AI. Reach forecasting, content performance, keyword analysis, and campaign effectiveness metrics offer valuable insights for optimizing social media strategies. Platform-specific insights enable businesses to tailor their approach to each social media channel. According to recent market research, the market is expected to grow by over 15% annually, reflecting the increasing importance of social media data for businesses. For instance, a retail company used social media listening tools to monitor customer conversations and identified a trend in customer complaints about product packaging. The company responded by redesigning the packaging, resulting in a 12% increase in sales.

This example highlights the potential impact of social media analytics on business performance.

How is this Social Media Analytics Industry segmented?

The social media analytics industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

End-user

  Retail
  Government
  Media and entertainment
  Travel
  Others


Application

  Sales and marketing management
  Customer experience management
  Competitive intelligence
  Risk management
  Public safety and law enforcement


Deployment

  On-premises
  Cloud


Type

  Predictive analytics
  Prescriptive analytics
  Descriptive analytics
  Diagnostics analytics


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    Italy
    UK


  APAC

    China
    India
    Japan
    South Korea


  Rest of World (ROW)

By End-user Insights

The retail segment is estimated to witness significant growth during the forecast period.

Social media analytics plays a pivotal role in retail marketing, enabling businesses to track and analyze customer engagement, sentiment, and trends in real-time. Tools such as hashtag tracking, sentiment classification, and engagement metrics help retailers understand their audience's preferences and behavior patterns. Share of voice and trend analysis algorithms provide insights into market dynamics and brand reputation management. Customer journey mapping and social media ROI measurement allow businesses to optimize their marketing strategies and improve sales. Influencer marketing metrics, sentiment scoring, and advertising campai

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Social Media Listening Market Size 2025-2029

The social media listening market size is forecast to increase by USD 4.87 billion at a CAGR of 8.9% between 2024 and 2029.

The market is experiencing significant growth, driven primarily by the increasing usage of social media platforms worldwide. With over 4.3 billion users as of 2021, social media has become a powerful tool for businesses to engage with their customers and gain valuable insights into consumer behavior and preferences. A key trend in this market is the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies in social media listening solutions, enabling more accurate and efficient data analysis. However, this market is not without challenges. Data privacy and regulatory compliance are becoming increasingly important, with stricter regulations being implemented to protect user data.
Companies must ensure they have strong data security measures in place to comply with these regulations and maintain consumer trust. Additionally, the vast amount of data generated on social media requires sophisticated analytics tools to extract meaningful insights. As such, businesses seeking to capitalize on the opportunities presented by the market must invest in advanced analytics solutions and prioritize data security and privacy. By doing so, they can effectively navigate the challenges and stay ahead of the competition.

What will be the Size of the Social Media Listening Market during the forecast period?

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Social media listening has emerged as a crucial business tool, enabling organizations to gain valuable insights from the vast amount of data generated through social media activity. This data is analyzed using techniques such as topic modeling and sentiment scoring to understand consumer behavior, preferences, and trends. Social media geographics and demographics provide essential context, while social media reach and volume measure the scope and impact of conversations. Social media pulse and sentiment reflect the current sentiment and buzz surrounding specific topics, offering real-time insights into market dynamics and trends.
Social media listening software is a vital component of the global market for social media analytics. Social media influence is assessed through the size and engagement of an audience, providing valuable information for marketing and brand management strategies. The social media landscape and heatmap offer a comprehensive view of the social media ecosystem, helping businesses stay informed and adapt to evolving patterns.

How is this Social Media Listening Industry segmented?

The social media listening industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD million' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

Type

  Software
  Services


End-user

  Retail and e-commerce
  IT and telecom
  BFSI
  Media and entertainment
  Others


Geography

  North America

    US
    Canada


  Europe

    France
    Germany
    UK


  Middle East and Africa



  APAC

    China
    India
    Japan
    South Korea


  South America

    Brazil


  Rest of World (ROW)

By Type Insights

The software segment is estimated to witness significant growth during the forecast period. This segment encompasses platforms and tools that offer real-time, automated, and scalable capabilities to monitor and analyze social media conversations across various channels such as Twitter, Facebook, Instagram, LinkedIn, TikTok, and Reddit. Real-time monitoring is a key feature of these solutions, empowering brands to identify mentions, trends, and sentiment as they emerge. By staying abreast of evolving topics, businesses can respond promptly to customer concerns, capitalize on viral events, and maintain a strong online presence. Artificial Intelligence (AI) and Machine Learning (ML) technologies are integral to social media listening software, enabling advanced topic identification, sentiment analysis, and trend recognition.

These technologies enable businesses to gain valuable customer insights, inform product development, and enhance customer experience. Social media listening platforms also offer data visualization and reporting features, allowing businesses to analyze and present their findings in a clear and actionable manner. Additionally, they provide social media dashboards, alerts, and governance tools to ensure compliance with social media policies and ethical standards. In summary, social media listening software plays a pivotal role in the global market for social media analytics, offering real-time insights and advanced capabilities to help businesses navigate the complex social media landscape and engage effectively with their audience.

Get a glance at the market report of share of v

Social media usage in the United Kingdom reveals a diverse landscape across age groups, with the ***** bracket leading at ** percent of users in 2024. Surprisingly, the ***** age group accounted for ** percent, challenging the notion that social networks are primarily for younger users. This distribution highlights the widespread adoption of social platforms among various demographics, reflecting the evolving digital habits of UK adults. Younger users drive emerging platform adoption While established networks like Facebook maintain a strong presence, younger users are increasingly drawn to newer platforms. TikTok, for instance, has gained significant traction among the ***** age group, with over a quarter of UK smartphone users in this bracket using the app. Advertising trust varies across age groups and mediums The effectiveness of social media advertising differs across age groups, with trust playing a crucial role. Among consumers aged *****, ** percent reported not buying products promoted by influencers, indicating a potential shift in how younger audiences perceive and respond to social media marketing.