The United States (US) IT Services is Segmented by Type (IT Consulting and Implementation, ADM, and More), Deployment Model (Onshore Delivery, Nearshore Delivery, and More), Engagement Model (Project-Based / Fixed Price, and More), Organization Size (Large Enterprises, Smes), End-User (BFSI, Manufacturing, Government, and More), and by Geography. The Market Forecasts are Provided in Terms of Value in USD.

The revenue in the it services market in the United States was modeled to be ************** U.S. dollars in 2024. Between 2016 and 2024, the revenue rose by ************** U.S. dollars, though the increase followed an uneven trajectory rather than a consistent upward trend. The revenue will steadily rise by ************* U.S. dollars over the period from 2024 to 2030, reflecting a clear upward trend.Further information about the methodology, more market segments, and metrics can be found on the dedicated Market Insights page on IT Services.

US Managed Services Market is Segmented by Deployment (On-Premise, Cloud), Service Type (Managed Data Center, Managed Security, Managed Communications, and More), by Organization Size (Small and Medium Enterprises, Large Enterprises), End User (BFSI, IT and Telecom, Healthcare, and More). The Market Forecasts are Provided in Terms of Value (USD).

The U.S. managed services market size was valued at USD 69.9 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 171.7 Billion by 2033, exhibiting a CAGR of 10.5% from 2025-2033. The market is primarily driven by the considerable rise in the number of remote workers requiring secure IT infrastructure, the growing adoption of AI for efficiency and cybersecurity, and the increasing utilization of industry-specific services tailored to meet challenges in various end-use sectors such as retail, healthcare, and logistics.

IMARC Group provides an analysis of the key trends in each segment of the U.S. managed services market, along with forecasts at the country and regional levels from 2025-2033. The market has been categorized based on type, deployment mode, enterprise size, and end use.

The United States IT services market reached a value of nearly USD 415.69 Million in 2024. The market is assessed to grow at a CAGR of 6.90% during the forecast period of 2025-2034 to attain around USD 810.11 Million by 2034.

The size of the United States Customer Technical Support Services Market was valued at USD 9.34 Million in 2023 and is projected to reach USD 15.69 Million by 2032, with an expected CAGR of 7.69% during the forecast period. The Customer Technical Support Services market refers to the industry that provides assistance and problem-solving services for customers using technology products, software, or services. These services help users resolve issues related to product functionality, setup, troubleshooting, and other technical challenges they may encounter. Support can be offered through various channels, such as phone calls, live chats, emails, and self-service portals, allowing customers to choose the most convenient way to get help. With the rise of technology in everyday life, this market plays a vital role in ensuring customer satisfaction and maintaining brand loyalty. Technical support services can be divided into tiers, ranging from basic assistance (Tier 1) for common issues to more complex problem-solving (Tier 2 and Tier 3), often requiring specialized knowledge. Companies typically provide these services in-house, outsource them to third-party vendors, or adopt a hybrid approach. The market includes a broad range of industries such as IT, telecommunications, consumer electronics, and software, which require dedicated support teams to address customers' technical issues. Recent developments include: June 2022: The IT giant IBM has made available its Advertising Toolkit for AI Fairness 360, an open-source program containing fairness measurements and algorithms to aid in locating and reducing biases in discrete data sets. This assists the clients in determining when and how to use data in a way that would improve customer experiences., January 2022: LeanSwift Solutions has been fully acquired by Wipro Limited. Florida, a system integrator of Infor Products with US headquarters and service capabilities in ERP, e-commerce, digital transformation, supply chain, warehouse management systems, business analytics, and integrations, was the acquired business.. Key drivers for this market are: Increasing Requirement For Software Update, Increasing Adoption of Smart Home Devices And Electronics. Potential restraints include: Limited Budgets and Low Investments owing to Complexities and Associated Risks.. Notable trends are: Increasing Requirement for Software Update to Drive the Market.

The Report Covers United States Customer Technical Support Services Industry Analysis.

The United States IT services market is experiencing robust growth, projected to reach $461.03 million in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 6.47% from 2025 to 2033. This expansion is fueled by several key drivers. The increasing adoption of cloud computing, the growing need for cybersecurity solutions in response to escalating cyber threats, and the ongoing digital transformation initiatives across various industries are significant contributors. Furthermore, the increasing demand for data analytics and artificial intelligence (AI) solutions to improve operational efficiency and gain competitive advantage is boosting market growth. While data on specific market segments and regional breakdowns are not provided, the presence of numerous major players like Accenture, IBM, Microsoft, and Infosys, indicates a highly competitive and mature market with a broad range of service offerings. This competition ensures innovation and drives efficiency within the IT services sector, benefiting businesses of all sizes across the US. The forecast period of 2025-2033 suggests continued upward trajectory for the US IT services market, driven by ongoing technological advancements and evolving business needs. While potential restraints such as economic downturns and talent shortages could temporarily impact growth, the long-term prospects remain positive. The strong presence of established multinational corporations and a large number of specialized service providers demonstrates the market's depth and resilience. The market is expected to continue attracting investments and innovations in areas like edge computing, blockchain technology, and the Internet of Things (IoT), further accelerating its growth in the coming years. This sustained growth is likely to create numerous opportunities for businesses operating within the IT services ecosystem, ranging from software development and cloud solutions to cybersecurity and consulting services. Key drivers for this market are: Acceleration of Digital Transformation Across Industries and Adoption of New Technologies, Growing Emphasis on Leveraging the Core Competencies by Outsourcing Non-core Operations. Potential restraints include: Data Security, Customization, and Data Migration. Notable trends are: IT Outsourcing to Hold Major Market Share.

United States Financial Services Market size was valued at USD 59.48 billion in 2024 and is projected to reach USD 88.71 billion by 2030, at a CAGR of 6.89% during 2025–30.

The United States home services market size was valued at USD 90.63 Billion in 2024. The market is further projected to grow at a CAGR of 7.20% between 2025 and 2034, reaching a value of USD 181.64 Billion by 2034.

United States Food Services Market was valued at USD 1.02 Trillion in 2024 and is expected to reach USD 1.53 Trillion by 2030 with a CAGR of 6.73% during the forecast period.

The United States Payroll Services Market Report is Segmented by Company (Small-Size Companies, Mid-Size Companies, and Large Enterprises) and End User (Healthcare, Manufacturing, Retail, Hospitality, IT, Finance, and Professional Services). The Report Offers the Market Sizes and Forecasts in Terms of Value (USD) for all the Above Segments.

The revenue in the communication services market in the United States was forecast to continuously increase between 2024 and 2029 by in total **** billion U.S. dollars (+**** percent). After the ninth consecutive increasing year, the revenue is estimated to reach ****** billion U.S. dollars and therefore a new peak in 2029. Find more key insights for the revenue in countries and regions like the revenue in the communication services market in Paraguay and the revenue in the 'Fixed Data' segment of the communication services market in the world. The Statista Market Insights cover a broad range of additional markets.

The United States Engineering Services Market Report is Segmented by Application (Civil, Mechanical, and More), Service Type (Consulting and Design, Process and Plant Engineering, and More), End-User Industry (Construction and Infrastructure, Oil and Gas, and More), Engagement Model (In-House, Outsourced / EPCM). The Market Forecasts are Provided in Terms of Value (USD).

The managed workplace services market in the united states will grow substantially, rising from USD 14,325.0 million in 2025 to USD 45,890.0 million by 2035 with the CAGR of 9.6% during the forecast period.

Category-Wise Insights

United States Digital Transformation Consulting Services Market was valued at USD 40.8 billion in 2024 and is expected to reach USD 88.94 Billion in 2030 and project robust growth in the forecast period with a CAGR of 13.7% through 2030.

United States Custom Software Development Services Market size was valued at USD 5.8 Billion in 2024 and is projected to reach USD 10.2 Billion by 2031, growing at a CAGR of 7.4 % during the forecast period 2024-2031.

United States Custom Software Development Services Market Drivers

Growing Digital Transformation Across Industries: Businesses across industries are undergoing digital transformation to improve operational efficiency, enhance customer engagement, and adapt to evolving market demands. Custom software development services play a crucial role in this transformation by enabling companies to implement tailored solutions that align with their specific needs, workflows, and objectives. Custom software provides the flexibility and scalability that off-the-shelf solutions often cannot, allowing businesses to optimize internal processes and meet unique industry challenges.

Industries like retail, finance, healthcare, and manufacturing are adopting custom solutions for everything from enterprise resource planning (ERP) systems to customer relationship management (CRM) platforms, driving demand for custom software development services.

Need for Competitive Differentiation: As businesses face increasing competition in a rapidly changing market, differentiation is key to maintaining a competitive edge. Custom software development allows companies to design unique solutions that cater specifically to their business model and goals. This helps them offer distinct value propositions and improve customer experiences, which can be a critical factor in attracting and retaining clients.

By developing tailored software solutions, businesses can build features and functionalities that their competitors may not offer, allowing them to carve out a niche in their respective markets. The ability to innovate and develop proprietary systems is a significant driver for custom software development.

The global IT services market is forecast to grow to *** billion U.S. dollars in revenue in 2020 – more than *********** billion U.S. dollars more than the market revenue in 2014. The high value IT services market alone, which excludes support services and training and education services, is forecast to reach ***** billion U.S. dollars in 2022.

IT services market

A key sub-sector of the larger information technology industry, the IT services market offers a wide range of services which include business process services, application services and infrastructure services. Such services can also be outsourced. In 2017, IBM was the largest IT services company worldwide in terms of net sales, generating **** billion U.S. dollars in this field. Other major IT services firms include Accenture, with revenues of over ** billion dollars, along with Fujitsu and DXC, both of which earned around ** billion. North America is the largest regional IT services market – this is no surprise, given the amount of major technology firms located in the United States.

Significant fluctuations are estimated for all segments over the forecast period for the average spend per capita. Concerning the four selected segments, the segment Mobile Data has the largest average spend per capita with ****** U.S. dollars. Contrastingly, Mobile Voice is ranked last, with ****** U.S. dollars. Their difference, compared to Mobile Data, lies at ****** U.S. dollars. Find further statistics on other topics such as a comparison of the revenue change in the world and a comparison of the average spend per capita in Asia. The Statista Market Insights cover a broad range of additional markets.

The United States managed services market size reached approximately USD 23.34 Billion in 2024. The market is projected to grow at a CAGR of 10.40% between 2025 and 2034, reaching a value of around USD 62.78 Billion by 2034.