This ad hoc release provides figures about the volumes of former tax credit customers now on Universal Credit with outstanding tax credit overpayments and the mean and median amounts owed per customer.
The data in this publication is for 30 April 2019.
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Proportion of people claiming Universal Credit who are in employment. This is based on the count of the number of people on Universal Credit on the second Thursday of each month (completed the Universal Credit claim process and accepted their Claimant Commitment) and have not had a closure of their claim recorded for this spell. A closure of their claim would be recorded either at the request of the individual or if their entitlement to Universal Credit ends, for example, if they no longer satisfy the financial conditions to receive Universal Credit as they have capital over the threshold. To allow sufficient time for earnings information to be gathered on all claimants, figures for the latest month in the series will not be available until the next release. Figures provided for starts show the Jobcentre Plus office recorded at the start of the claim, whereas the figures for the number of people on Universal Credit are representative of the current Jobcentre Plus office that the claimant is attending. It is possible for people to have started on Universal Credit in one office and have moved to another office during their claim, and for this reason, the number of people on Universal Credit can be higher than the starts figure for any particular office, however it is more noticeable when numbers are low. You may be eligible to get Universal Credit if you’re on a low income or out of work, 18 or over (there are some exceptions if you’re 16 to 17), you’re under State Pension age (or your partner is), you and your partner have £16,000 or less in savings between you, and you live in the UK. Universal Credit has replaced Jobseeker’s Allowance (JSA) for most people. It is still possible to claim JSA if you are 18 or over and under State Pension age. As long as you are actively looking for a full-time job and are out of work, or are working less than 16 hours a week. These standalone JSA claims are separately reported. Statistical disclosure control has been applied with Stat-Xplore, which guards against the identification of an individual claimant.Data is Powered by LG Inform Plus and automatically checked for new data on the 3rd of each month.
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Universal Credit: Claimants
This release of statistics is about the two child limit policy, which affects Universal Credit claimants and came into effect in April 2017. The release includes statistics relating to the exceptions to the policy.
We are committed to improving the official statistics we publish. We want to encourage and promote user engagement, so we can improve our statistical outputs. We would welcome any views you have, by email: ucad.briefinganalysis@dwp.gov.uk
For media enquiries, please contact the DWP press office.
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Proportion of people claiming Universal Credit who are in employment. This is based on the count of the number of people on Universal Credit on the second Thursday of each month (completed the Universal Credit claim process and accepted their Claimant Commitment) and have not had a closure of their claim recorded for this spell. A closure of their claim would be recorded either at the request of the individual or if their entitlement to Universal Credit ends, for example, if they no longer satisfy the financial conditions to receive Universal Credit as they have capital over the threshold. To allow sufficient time for earnings information to be gathered on all claimants, figures for the latest month in the series will not be available until the next release. Figures provided for starts show the Jobcentre Plus office recorded at the start of the claim, whereas the figures for the number of people on Universal Credit are representative of the current Jobcentre Plus office that the claimant is attending. It is possible for people to have started on Universal Credit in one office and have moved to another office during their claim, and for this reason, the number of people on Universal Credit can be higher than the starts figure for any particular office, however it is more noticeable when numbers are low. You may be eligible to get Universal Credit if you’re on a low income or out of work, 18 or over (there are some exceptions if you’re 16 to 17), you’re under State Pension age (or your partner is), you and your partner have £16,000 or less in savings between you, and you live in the UK. Universal Credit has replaced Jobseeker’s Allowance (JSA) for most people. It is still possible to claim JSA if you are 18 or over and under State Pension age. As long as you are actively looking for a full-time job and are out of work, or are working less than 16 hours a week. These standalone JSA claims are separately reported. Statistical disclosure control has been applied with Stat-Xplore, which guards against the identification of an individual claimant.Data is Powered by LG Inform Plus and automatically checked for new data on the 3rd of each month.
These official statistics contain data on:
Universal Credit claims and starts breakdowns by postcode are no longer available from April 2022 onwards, due to missing geography data. The missing information has been captured and action is being taken to reinstate these breakdowns in future releases. Updates will be provided via Stat-Xplore and the GOV.UK website.
Read the background information and methodology note for guidance on these statistics, such as timeliness, uses, and procedures.
Software used for the interactive maps is no longer supported. These showed households on Universal Credit at the local authority level and people on Universal Credit at Jobcentre Plus level.
The interactive maps have therefore been withdrawn and a replacement is currently under development. Once completed and launched, the interactive tool (called Examine-a-Stat) will have improved functionality, including interactive maps, to better meet a wider range of user needs. It will be available in due course and the statistics are currently accessible on https://stat-xplore.dwp.gov.uk/" class="govuk-link">Stat-Xplore.
In addition to staff who are responsible for the production and quality assurance of the statistics, up to 24-hour pre-release access is provided to ministers and other officials. We publish the job titles and organisations of the people who have been granted up to 24-hour pre-release access to the latest Universal Credit statistics.
This publication shows the number of claimants (single or joint adult households with any dependent children or young people) affected by the policy to provide support for a maximum of two children and eligible for a positive Universal Credit or Child Tax Credit award on 2 April 2022. They include statistics relating to the exceptions to the policy.
This year’s release contains the following presentational alterations:
Child Tax Credit and Universal Credit and claimants statistics, 2020.
Child Tax Credit and Universal Credit and claimants statistics, 2019.
Child Tax Credit and Universal Credit and claimants statistics, 2018.
Universal Credit: Claimants not in employment
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The number of Universal Credit claimants includes those who have started Universal Credit (completed the Universal Credit claim process and accepted their Claimant Commitment) and have not had a closure of their claim recorded for this spell, up to the 'count date' (second Thursday in each month). A closure of their claim would be recorded either at the request of the individual or if their entitlement to Universal Credit ends, for example, if they no longer satisfy the financial conditions to receive Universal Credit as they have capital over £16,000. Please note that figures for the latest month are provisional and will be finalised in the next release (the expectation is that the overall provisional figure will be within two per cent of the final figure). The figures include a breakdown on whether the claimant is in employment or not in employment. This figure is only provided for the revised month, and is not available for the latest provisional month in the series. An individual on Universal Credit at the count date will be recorded as in employment if they have employment earnings within the Universal Credit assessment period which spans the count date. They may not be in employment precisely on the count date.Statistical disclosure control has been applied with Stat-Xplore, which guards against the identification of an individual claimant.
The latest release of these statistics can be found in the Universal Credit statistics collection.
Official statistics (experimental) on Universal Credit for England, Scotland and Wales released according to arrangements approved by the https://www.statisticsauthority.gov.uk/code-of-practice" class="govuk-link">UK Statistics Authority.
Summary tables for Universal Credit statistics are available on https://stat-xplore.dwp.gov.uk/" class="govuk-link">Stat-Xplore.
The background information and methodology document has more information about the Universal Credit statistics.
From this publication of Universal Credit statistics (released on 23 February 2021), the Households series has been expanded to include information on:
Accompanying metadata is available on Stat-Xplore for users to understand the definitions and coverage of these variables.
Within this release, supplementary data tables are available in ODS format covering:
The data for Removal of Spare Room Subsidy and Local Housing Allowance will be made available on Stat-Xplore on a future date, which will be announced on GOV.UK.
These additions to Universal Credit statistics have been made as part of the Universal Credit statistics release strategy and in response to user needs.
Non-media enquiries: team.ucos@dwp.gov.uk
These experimental statistics contain data for the total number of people:
They also contain data for the total number of households on Universal Credit at 12 November 2020.
All data is available on Stat-Xplore.
View https://dwp-stats.maps.arcgis.com/apps/MapSeries/index.html?appid=f90fb305d8da4eb3970812b3199cf489" class="govuk-link">statistics on the Universal Credit claimants at Jobcentre Plus office level in an interactive map.
View https://dwp-stats.maps.arcgis.com/apps/Cascade/index.html?appid=8560a06de0f2430ab71505772163e8b4" class="govuk-link">an interactive map which shows statistics on households on Universal Credit at Local Authority level.
View https://stat-xplore.dwp.gov.uk/webapi/metadata/dashboards/uch/index.html" class="govuk-link">an interactive dashboard of the latest Universal Credit household statistics by region.
Find further breakdowns of these statistics on https://stat-xplore.dwp.gov.uk/" class="govuk-link">Stat-Xplore, an online tool for exploring some of DWP’s main statistics.
People on Universal Credit statistics are released monthly.
Next release: 23 March 2021.
Households on Universal Credit statistics, and claims and starts for Universal Credit are released quarterly.
Next quarterly release: 18 May 2021.
In addition to staff who are responsible for the production and quality assurance of the statistics, up to 24-hour pre-release access is provided to ministers and other officials. We publish the job titles and organisations of the people who have been granted up to 24-hour <a href="https://www.gov.uk/government/publications/pre-relea
The latest release of these statistics can be found in the collection of Universal Credit statistics.
These experimental statistics contain data for the total number of people:
They also contain data for the total number of households on Universal Credit on 11 August 2022.
Read the background information and methodology note for guidance on these statistics, such as timeliness, uses, and procedures.
Software used for the interactive maps is no longer supported. These showed households on Universal Credit at the local authority level and people on Universal Credit at Jobcentre Plus level. The interactive maps have therefore been withdrawn and a replacement is currently under development. Once completed and launched, the interactive tool, Examine-a-Stat, will have improved functionality, including interactive maps, to better meet a wider range of user needs. It will be available in due course and the statistics are currently accessible on https://stat-xplore.dwp.gov.uk/" class="govuk-link">Stat-Xplore.
In addition to staff who are responsible for the production and quality assurance of the statistics, up to 24-hour pre-release access is provided to ministers and other officials. We publish the job titles and organisations of the people who have been granted up to 24-hour pre-release access to the latest Universal Credit statistics.
The headline measure of the claimant count has been changed to include some claimants of Universal Credit (UC) as well as Jobseeker’s Allowance (JSA) claimants, resulting in upward revisions to the claimant count back to May 2013. Previously the headline measure did not include UC claimants. The claimant count measures the number of people claiming unemployment related benefits. Between October 1996 and April 2013, the only unemployment related benefit in the UK was JSA and the claimant count was therefore a count of the number of people claiming JSA. There have been revisions to the claimant count back to January 2012, resulting from the annual review of the seasonal adjustment process, and revisions to national and regional claimant count rates back to 2001, resulting from updating the denominators to take account of the latest estimates of Workforce Jobs. There have been further revisions to the claimant count back to May 2013 resulting from incorporating estimates of Universal Credit.
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Universal Credit: Number of claimants on caseload
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This dataset was collected as part of a qualitative case study exploring the behavioural effects and lived experiences of claimants interacting with the Universal Credit (UC) system in the UK. The research examines how digitalisation, conditionality, and frontline service delivery shape access to welfare support and influence claimants’ pathways toward financial stability and employment. The dataset includes anonymised transcripts from in-depth interviews with UC recipients and frontline stakeholders, and supports broader analysis on welfare reform, personalised support, and socio-digital inequalities under austerity.
These experimental statistics contain data for the total number of people who:
Read the background information and methodology note for guidance on these statistics, such as timeliness, uses of the statistics and procedures.
Software used for the interactive maps is no longer supported. These showed households on Universal Credit at the local authority level and people on Universal Credit at Jobcentre Plus level. The interactive maps have therefore been withdrawn and a replacement is currently under development. Once completed and launched, the interactive tool, Examine-a-Stat, will have improved functionality, including interactive maps, to better meet a wider range of user needs. It will be available in due course and the statistics are currently accessible on https://stat-xplore.dwp.gov.uk/" class="govuk-link">Stat-Xplore.
In addition to staff who are responsible for the production and quality assurance of the statistics, up to 24-hour pre-release access is provided to ministers and other officials. We publish the job titles and organisations of the people who have been granted up to 24-hour pre-release access to the latest Universal Credit statistics.
These experimental statistics contain data for the total number of people who are on Universal Credit up to 11 November 2021.
Read the background information and methodology note for guidance on these statistics, such as timeliness, uses, and procedures.
View https://dwp-stats.maps.arcgis.com/apps/MapSeries/index.html?appid=f90fb305d8da4eb3970812b3199cf489" class="govuk-link">statistics on the Universal Credit claimants at Jobcentre Plus office level on a regional interactive map.
In addition to staff who are responsible for the production and quality assurance of the statistics, up to 24-hour pre-release access is provided to ministers and other officials. We publish the job titles and organisations of the people who have been granted up to 24-hour pre-release access to the latest Universal Credit statistics.
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Claimant Count by sex including Jobseeker's Allowance and out of work Universal Credit claimants, UK, published monthly. These are official statistics in development.
Automating Universal Credit studies the automated and digital aspects of Universal Credit (UC), a social security benefit in the UK. Recipients mainly interact with UC staff through an online account, and their monthly entitlement is calculated by an automated, means-testing system that factors their personal circumstances and monthly income if they work. The study used qualitative longitudinal methods, which allowed us to understand how UC claimants experience UC in near real-time, including the systems' unexpected behaviours and errors. The study has achieved two main high-level findings. First, we found that Universal Credit creates temporal mandates by applying a fixed, monthly assessment period of earnings for working claimants. We developed the concept of temporal punitiveness to describe how this monthly period creates problems for claimants who are paid their wages on a weekly/bi-weekly basis; due to the rules of calculation within the system, this misalignment may lead to the loss of entitlement. Likewise, parents have a very narrow timeframe to submit for childcare reimbursement; if parents do not submit within certain parameters, they may not be reimbursed. Second, we argue that administrative burdens may originate at the technical layer that citizens interact with to receive a service. To evidence this argument, we identify how the mechanism for reporting earnings data to UC creates administrative burdens for working UC claimants: we found that several claimants' earnings data reported to UC for the automatic calculation was wrong and thus, claimants needed to start a dispute process with the DWP. A FOI request we submitted to the DWP revealed that this happens to 5-6% of claimants each year. UC’s automated tools function at times as gatekeepers to social security entitlements, raising concerns about the current design of UC as a form of social security.In the UK, the Department for Work and Pensions (DWP) uses automated systems for Universal Credit (UC), the country's largest social security payment, to determine eligibility, calculate monthly benefits and detect fraud. Unique to UC, automation determines monthly pay based on a complex set of means-testing variables and data linkages with other departments. What are the policy rationales behind UC’s system? How do claimants experience the monthly means-tested payment? And how does the system shape the way DWP carries out its welfare policies? This project contributes to our understandings of digital welfare broadly, exploring how claimants experience these systems and can inform their technical design. During the first six months of the study we interviewed 18 members of staff at charities and civil society activists across the UK. The remainder of the study involved Scottish claimants who were in-work and took part in qualitative longitudinal research (QLLR) to understand the experiences of Universal Credit recipients interacting with the automated aspects of this benefit for six months to a year. 25 claimants took part; we carried out entry, mid-way, and exit interviews (47 total) combined with prompted bi-weekly text message updates from participants on their interactions with UC; many would send back text responses and screen shots of the UC account, both of which we captured as field notes (145 pages total). We also carried out one-off interviews with 27 claimants who did not qualify for the longitudinal study because they were not required to work to qualify for UC. We recruited all participants through local Scottish charities.
As of January 2025, there were estimated to be approximately 7.4 million people on Universal Credit in Great Britain, of which over 1.12 million were aged between 35 and 39, the highest of the provided age groups.
This ad hoc release provides figures about the volumes of former tax credit customers now on Universal Credit with outstanding tax credit overpayments and the mean and median amounts owed per customer.
The data in this publication is for 30 April 2019.