With a market share of ** percent, DoorDash dominated the online food delivery market in the United States as of March 2024. Meanwhile, Uber Eats held the second highest share with ** percent.
In 2024, the total market size of the online food delivery industry in the United States was estimated at approximately ***** billion U.S. dollars, with the grocery delivery segment generating an estimated *** billion U.S. dollars in revenue, and the meal delivery segment around ** billion dollars. A leading market The United States is home to the second biggest online food delivery market in the world after China. While grocery delivery accounts for nearly two-thirds of the food delivery market in the U.S., the meal delivery segment is increasingly relevant, as homegrown players continue expanding their reach beyond borders. The race for market share between DoorDash and Uber Eats may have crowned the former leader of its home market, but the latter dominates on the global front. In 2023, Uber Eats was the leading online food delivery company in the world with nearly **** billion U.S. dollars in revenues. DoorDash’s global ambitions DoorDash achieved impressive success in recent years. As data on the total dollar value of orders made on DoorDash marketplaces demonstrates, the San Francisco-based startup’s GMV reached nearly ** billion U.S. dollars in 2023, up from a mere * billion dollars in 2019. That’s more than 700 percent growth in just 4 years. In addition to this, DoorDash revealed its ambitions of global expansion with its recent acquisition of Helsinki-based company Wolt, a major player in the European food delivery market. As of 2024, DoorDash operated in ** countries.
This statistic shows the takeout food delivery market share in Chicago, United States, as of April 2021. In that year, Uber Eats accounted for ** percent of the food delivery market in Chicago.
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Operators in this industry provide local food delivery services. Enterprises operate separately from the restaurants that they service, acting as a third party between restaurant and consumer.
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The North America Food Platform-to-Consumer (P2C) Delivery Market Report is segmented by Country (US, Canada). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.
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As per Cognitive Market Research's latest published report, the Global Digital Food Delivery market size will be USD 278.82 Billion by 2029. Digital Food Delivery Industry's Compound Annual Growth Rate will be 11.27% from 2023 to 2030.
The North America Digital Food Delivery market size will be USD 92.71 Billion by 2029.
Market Dynamics of Digital Food Delivery Market
Key Drivers In The Market
Increased
A key driver of growth in the digital food delivery market is he increased penetration of smartphones and improved internet connectivity, especially in emerging economies. With smartphones and data plans becoming more affordable and accessible, a large portion of the global population is gaining access to digital platforms. This has changed consumer behavior, creating a desire for convenience, speed and a digital first experience. The convenience of ordering and getting deliveries within minutes is particularly appealing to urban millennials and Gen Z consumers, who value time efficiency and instant gratification in their busy lifestyles. Additionally, technological advancements in real-time tracking and payment options have improved food delivery experience. Increase smartphone usage in rural and semi-urban areas has introduced new opportunities for growth for food delivery platforms.
Developments in online payment methods, like mobile wallets and UPI based payments have simplified the checkout process, improving the overall user experience and customer engagement.
Key Restraints In The Market
High operating costs significantly challenges market growth
High operational costs of digital food delivery are a significant restraint in the market. It is the most expensive and complex part of the supply chain, accounting for a significant part of total shipping costs. These costs include fuel expenses, labor, vehicle maintenance, failed deliveries and the need for improved technology like route optimization and tracking systems. The increasing demand for quicker deliveries pushes logistics provider to absorb such costs while maintaining service quality. Such high operating costs directly impact profit margins and scalability.
OPPORTUNITIES
Tapping into emerging markets presents an opportunity for growth
Expanding into emerging markets, particularly tier 2 and tier 3 regions can create lucrative opportunities for digital food delivery platforms. Such regions are experiencing rapid digital adoption, increasing smartphone and internet usage and growing desire for convenience. As the digital infrastructure in tier2 and tier 3 regions improves, the demand for fast and reliable delivery services increases. Tapping into emerging markets offer first mover advantage with lower competition and access to a new, underserved customer base. Furthermore, the market is deterring new investment due to the heavy rules and regulations from various government agencies and the increasingly strict legislation regarding the use of rapid commerce. Introduction to Digital Food Delivery market
Digital food delivery involves ordering and receiving meals through digital platforms like apps or websites, allowing for convenient and accessible ordering from various restaurants. Digital food delivery platforms connect customers with restaurants, allowing for online ordering, live delivery tracking as well as payment processing.
The wider adoption of smartphones and improved internet connectivity are significant drivers of the global online food delivery market. Changing lifestyles due to rapid urbanization, increased disposable incomes and a growing preference for convenience and accessibility further fuel demand for such platforms.
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The North America online food delivery market size reached around USD 32.46 Billion in 2024. The market is projected to grow at a CAGR of 13.00% between 2025 and 2034 to reach nearly USD 110.19 Billion by 2034.
The battle for supremacy between specialist food delivery services continued across the United States in 2018. With a market share of ** percent, Grubhub was ranked as the leading service, while competitors Uber Eats and DoorDash were ranked second and third, respectively.
Is technology transforming food delivery? In 2018, around ** percent of adults in the United States used online ordering to have their food delivered. The use of mobile delivery apps is growing, particularly among young adults, but the leading method of ordering food for delivery was via the restaurant’s own delivery service. The boom in food delivery has led to soaring revenues for some of the largest delivery companies: the worldwide revenue of Grubhub nearly doubled between 2017 and 2019.
Big spenders in the Big Apple In 2019, New Yorkers spent the most per capita on food delivery in the United States – consumers in the city spent around *** U.S. dollars per capita more than those in San Francisco. In 2017, Grubhub was the leading takeout food delivery service in New York, with an overwhelming market share. However, consumers in San Francisco favored another delivery service: Caviar. The company had a market share of **** percent in the Californian city, whereas its market share in New York was only *** percent.
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The North America online food delivery platform industry is experiencing robust growth, projected to reach a market size of $35.19 billion in 2025 and maintain a Compound Annual Growth Rate (CAGR) of 7.72% from 2025 to 2033. This expansion is fueled by several key drivers: increasing smartphone penetration and internet access, a rising preference for convenience and time-saving options among consumers, the expanding reach of delivery services into suburban and rural areas, and the continuous innovation in technology, such as improved delivery logistics and user-friendly mobile applications. The industry's success is also significantly influenced by strategic partnerships between restaurants and delivery platforms, aggressive marketing campaigns targeting diverse customer segments, and the continuous evolution of delivery models to encompass various cuisines and dietary needs. However, challenges exist. Competition is fierce, with established players like DoorDash, Grubhub, Uber Eats, and newcomers constantly vying for market share. This intense rivalry can pressure profit margins and necessitates ongoing investments in technology and marketing. Furthermore, operational complexities, including managing delivery personnel, ensuring timely and accurate order fulfillment, and addressing issues related to food safety and quality, pose significant hurdles for companies. Regulatory changes and evolving consumer preferences will also require continuous adaptation. The industry's future hinges on the ability of companies to navigate these complexities, leveraging technological advancements to optimize efficiency and enhance the customer experience while maintaining a competitive edge. Key drivers for this market are: Increasing Smartphone Penetration and Surge in Internet Penetration, Launch of Appealing and User-friendly Apps. Potential restraints include: Uncertain Regulatory Standards and Frameworks. Notable trends are: Rise of Mobile Penetration in North America.
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We have the most extensive research available on the industry in the Food Delivery App report. Find out the market size of the online food delivery industry, revenue breakdowns by app, detailed...
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The Online Food Delivery Services Market size was valued at USD 64.64 billion in 2023 and is projected to reach USD 214.61 billion by 2032, exhibiting a CAGR of 18.7 % during the forecasts period. The concept of the Online Food Delivery Services Market applies to internet-based services and applications that help consumers to order meals online from restaurants and have them delivered to their homes or workplaces. Nowadays, the notable possibilities for restaurant delivery services are available: direct cooperation with the restaurant, as well as cooperation through aggregator platforms, and through subscription packages. As it applies to consumers convenience, restaurant operations and delivery logistics is as follows; Trends are now including the use of artificial intelligence and data analysis systems for recommendation and delivery logistics, cloud and ghost kitchens to meet the demand, and the shift towards sustainability and sustainable packaging. This market has been occasioned by factors such as shifts in the social eating habits, the development of new mobile technology and availability of adequate food delivery services in urban centers. Recent developments include: In October 2021, Delivery Hero SE acquired hugo’s food and grocery delivery verticals for USD 150 million. The acquisition aimed to expand its reach in Caribbean and Central American markets. , In June 2021, Just Eat Takeaway.com acquired Grubhub to step into the online food delivery services in the U.S. This acquisition aimed to help the enlarged group to access the world's most attractive markets in online food delivery: the U.S., the UK, Netherlands and Germany. .
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The Online Food Delivery Market Is Segmented By Business Model (Logistics-Focused Food Delivery System And Restaurant-Specific Food Delivery System), Platform Type (Mobile/Tablet Applications And Websites), And Geography (North America, Europe, Asia-Pacific, South America, And Middle East & Africa). The Report Offers The Market Size In Value Terms In USD For All The Abovementioned Segments.
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Access South America Food Delivery Industry Overview which includes South America country analysis of (Brazil, Argentina, Colombia, Peru, Chile, Rest of South America), market split by Type, Platform, Model, Payment
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The United States online food delivery market size attained a value of USD 24.96 Billion in 2024. The market is further expected to grow at a CAGR of 10.50% between 2025 and 2034 to reach a value of almost USD 67.74 Billion by 2034.
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Access North America Food Delivery Industry Overview which includes North America country analysis of (United States, Canada, Mexico), market split by Type, Platform, Model, Payment
Online On-Demand Food Delivery Services Market Size 2025-2029
The online on-demand food delivery services market size is forecast to increase by USD 470.5 billion, at a CAGR of 26.9% between 2024 and 2029.
The market is experiencing significant growth, driven by the strategic partnerships between restaurants and online food aggregators. These collaborations enhance the reach and convenience of food delivery services, enabling restaurants to expand their customer base and aggregators to offer a wider selection of options. The market is further fueled by the increasing application of new technologies, such as artificial intelligence and machine learning, which streamline operations and improve the overall customer experience. However, the rising threat from direct delivery services poses a challenge. Companies must differentiate themselves through unique offerings, exceptional customer service, and innovative technologies to maintain a competitive edge in this dynamic market. Strategic partnerships and technological advancements present opportunities for growth, while the emergence of direct delivery services necessitates a focus on differentiation and customer satisfaction. Companies seeking to capitalize on market opportunities and navigate challenges effectively must stay agile and responsive to evolving consumer preferences and competitive landscapes.
What will be the Size of the Online On-Demand Food Delivery Services Market during the forecast period?
Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
Request Free SampleThe market continues to evolve, with dynamic market dynamics shaping its applications across various sectors. Real-time tracking, user interface, and delivery vehicles are key components, ensuring seamless food delivery experiences for customers. Food safety regulations and restaurant partnerships are crucial in maintaining quality and trust. Meal kits and sustainability initiatives cater to diverse consumer preferences, while delivery networks optimize logistics and inventory management. Social responsibility is a growing concern, with companies implementing initiatives to reduce carbon footprint through cloud computing and route planning. Customer engagement is fostered through community engagement, customer service chatbots, and loyalty programs. Restaurant POS integration and order management systems streamline operations, enhancing order accuracy and customer retention.
Fraud prevention and data security are essential in maintaining trust and transparency, while pricing models and data analytics inform strategic decision-making. Delivery scheduling and automation dispatch further improve efficiency, with API integration enabling seamless third-party partnerships. Commission structures and background checks ensure fair compensation for drivers, ensuring a reliable and efficient delivery network. The market's continuous unfolding is marked by ongoing innovations in food preparation, order confirmation, temperature control, and order tracking notifications. Delivery radius expansion and peak demand management cater to evolving consumer needs, with meal kits and dietary restrictions addressing diverse dietary preferences. Environmental impact is a growing concern, with companies investing in sustainable delivery vehicles and packaging solutions.
User experience remains a top priority, with mobile applications and order history features enhancing the overall delivery experience. The market's evolving patterns reflect a commitment to meeting consumer demands while maintaining a responsible business model.
How is this Online On-Demand Food Delivery Services Industry segmented?
The online on-demand food delivery services industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in 'USD billion' for the period 2025-2029, as well as historical data from 2019-2023 for the following segments. Business SegmentOFFDSLogistics-focused food delivery servicesTypeRestaurant-to-consumerPlatform-to-consumerEnd-userFamilyOffice buildingsPlatformMobileWebGeographyNorth AmericaUSMexicoEuropeFranceGermanyItalyUKMiddle East and AfricaUAEAPACAustraliaChinaIndiaJapanSouth KoreaSouth AmericaBrazilRest of World (ROW)
By Business Segment Insights
The offds segment is estimated to witness significant growth during the forecast period.In the on-demand food delivery services market, companies function as intermediaries between restaurants and customers. Customers can explore and compare restaurant menus, prices, reviews, and ratings through the company's website or mobile application. Once an order is placed and confirmed, the company forwards it to the respective restaurant for preparation and delivery. The restaurants manage the logistics of food delivery in this model, which primarily focuses on
This statistic shows the takeout food delivery market share in Los Angeles, United States, as of April 2021. In that year, DoorDash accounted for ** percent of the food delivery market in Los Angeles.
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The market for food ordering via online portals will experience humongous growth during the years 2025 to 2035 with greater dependence on online portals for ordering food. The market will grow by approximately USD 48,651 million in 2025 and can reach an apex of USD 125,310 million in 2035 at a compound annual growth rate (CAGR) of 9.9% during the forecast period.
Metric | Value |
---|---|
Industry Size (2025E) | USD 48,651 million |
Industry Value (2035F) | USD 125,310 million |
CAGR (2025 to 2035) | 9.9% |
Country Wise Outlook
Country | CAGR (2025 to 2035) |
---|---|
USA | 9.5% |
Country | CAGR (2025 to 2035) |
---|---|
UK | 10.0% |
Region | CAGR (2025 to 2035) |
---|---|
European Union | 9.8% |
Country | CAGR (2025 to 2035) |
---|---|
Japan | 9.9% |
Country | CAGR (2025 to 2035) |
---|---|
South Korea | 9.8% |
Competitive Outlook
Company Name | Estimated Market Share (%) |
---|---|
Uber Eats | 18-22% |
DoorDash | 20-25% |
Grubhub | 10-14% |
Deliveroo | 8-12% |
Just Eat Takeaway | 6-10% |
Other Companies (combined) | 30-40% |
With a market share of ** percent, DoorDash dominated the online food delivery market in the United States as of March 2024. Meanwhile, Uber Eats held the second highest share with ** percent.