Tech, media, and telecoms industries were the most diligent adopters of AI in 2024, with some ** percent of respondents using AI in their business. AI was most used in the product and/or service development functions, with only those working in consumer goods and retail using it less than ** percent.

Artificial intelligence (AI) is heavily used for service operations and strategy and corporate finance, with nearly all industries reporting around ** percent usage of AI in these functions. The greatest use of AI in product making was in the risk industry, with over ** percent of respondents using AI in 2022. The use of AI in manufacturing and marketing is low, as these can require individual human instincts and so lend themselves less easily to AI applications. AI adoption isn’t easy It is no easy task to adapt a new technology of such widespread use as AI. There are numerous pitfalls and problems, both from the use of the technology itself but also from actions by outside agents causing issues. Companies considered cybersecurity to be chief among the risks being mitigated when adapting AI in 2023. In addition, regulatory compliance was a considerable challenge, stemming from a strong need to respect information privacy among users. Employment faces steep headwinds AI will have a considerable effect on the labor needs of nations worldwide. Of the many professions, office and administrative support are facing the greatest risk of automation. These are linear and formulaic positions, with many of their duties delegable to advanced programs.