5 datasets found
  1. F

    Indian English Call Center Data for Healthcare AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
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    FutureBee AI (2022). Indian English Call Center Data for Healthcare AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/healthcare-call-center-conversation-english-india
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Indian English Call Center Speech Dataset for the Healthcare industry is purpose-built to accelerate the development of English speech recognition, spoken language understanding, and conversational AI systems. With 30 Hours of unscripted, real-world conversations, it delivers the linguistic and contextual depth needed to build high-performance ASR models for medical and wellness-related customer service.

    Created by FutureBeeAI, this dataset empowers voice AI teams, NLP researchers, and data scientists to develop domain-specific models for hospitals, clinics, insurance providers, and telemedicine platforms.

    Speech Data

    The dataset features 30 Hours of dual-channel call center conversations between native Indian English speakers. These recordings cover a variety of healthcare support topics, enabling the development of speech technologies that are contextually aware and linguistically rich.

    Participant Diversity:
    Speakers: 60 verified native Indian English speakers from our contributor community.
    Regions: Diverse provinces across India to ensure broad dialectal representation.
    Participant Profile: Age range of 18–70 with a gender mix of 60% male and 40% female.
    RecordingDetails:
    Conversation Nature: Naturally flowing, unscripted conversations.
    Call Duration: Each session ranges between 5 to 15 minutes.
    Audio Format: WAV format, stereo, 16-bit depth at 8kHz and 16kHz sample rates.
    Recording Environment: Captured in clear conditions without background noise or echo.

    Topic Diversity

    The dataset spans inbound and outbound calls, capturing a broad range of healthcare-specific interactions and sentiment types (positive, neutral, negative).

    Inbound Calls:
    Appointment Scheduling
    New Patient Registration
    Surgical Consultation
    Dietary Advice and Consultations
    Insurance Coverage Inquiries
    Follow-up Treatment Requests, and more
    OutboundCalls:
    Appointment Reminders
    Preventive Care Campaigns
    Test Results & Lab Reports
    Health Risk Assessment Calls
    Vaccination Updates
    Wellness Subscription Outreach, and more

    These real-world interactions help build speech models that understand healthcare domain nuances and user intent.

    Transcription

    Every audio file is accompanied by high-quality, manually created transcriptions in JSON format.

    Transcription Includes:
    Speaker-identified Dialogues
    Time-coded Segments
    Non-speech Annotations (e.g., silence, cough)
    High transcription accuracy with word error rate is below 5%, backed by dual-layer QA checks.

    Metadata

    Each conversation and speaker includes detailed metadata to support fine-tuned training and analysis.

    Participant Metadata: ID, gender, age, region, accent, and dialect.
    Conversation Metadata: Topic, sentiment, call type, sample rate, and technical specs.

    Usage and Applications

    This dataset can be used across a range of healthcare and voice AI use cases:

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  2. F

    American English Call Center Data for Healthcare AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
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    FutureBee AI (2022). American English Call Center Data for Healthcare AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/healthcare-call-center-conversation-english-usa
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Area covered
    United States
    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This US English Call Center Speech Dataset for the Healthcare industry is purpose-built to accelerate the development of English speech recognition, spoken language understanding, and conversational AI systems. With 30 Hours of unscripted, real-world conversations, it delivers the linguistic and contextual depth needed to build high-performance ASR models for medical and wellness-related customer service.

    Created by FutureBeeAI, this dataset empowers voice AI teams, NLP researchers, and data scientists to develop domain-specific models for hospitals, clinics, insurance providers, and telemedicine platforms.

    Speech Data

    The dataset features 30 Hours of dual-channel call center conversations between native US English speakers. These recordings cover a variety of healthcare support topics, enabling the development of speech technologies that are contextually aware and linguistically rich.

    Participant Diversity:
    Speakers: 60 verified native US English speakers from our contributor community.
    Regions: Diverse provinces across United States of America to ensure broad dialectal representation.
    Participant Profile: Age range of 18–70 with a gender mix of 60% male and 40% female.
    RecordingDetails:
    Conversation Nature: Naturally flowing, unscripted conversations.
    Call Duration: Each session ranges between 5 to 15 minutes.
    Audio Format: WAV format, stereo, 16-bit depth at 8kHz and 16kHz sample rates.
    Recording Environment: Captured in clear conditions without background noise or echo.

    Topic Diversity

    The dataset spans inbound and outbound calls, capturing a broad range of healthcare-specific interactions and sentiment types (positive, neutral, negative).

    Inbound Calls:
    Appointment Scheduling
    New Patient Registration
    Surgical Consultation
    Dietary Advice and Consultations
    Insurance Coverage Inquiries
    Follow-up Treatment Requests, and more
    OutboundCalls:
    Appointment Reminders
    Preventive Care Campaigns
    Test Results & Lab Reports
    Health Risk Assessment Calls
    Vaccination Updates
    Wellness Subscription Outreach, and more

    These real-world interactions help build speech models that understand healthcare domain nuances and user intent.

    Transcription

    Every audio file is accompanied by high-quality, manually created transcriptions in JSON format.

    Transcription Includes:
    Speaker-identified Dialogues
    Time-coded Segments
    Non-speech Annotations (e.g., silence, cough)
    High transcription accuracy with word error rate is below 5%, backed by dual-layer QA checks.

    Metadata

    Each conversation and speaker includes detailed metadata to support fine-tuned training and analysis.

    Participant Metadata: ID, gender, age, region, accent, and dialect.
    Conversation Metadata: Topic, sentiment, call type, sample rate, and technical specs.

    Usage and Applications

    This dataset can be used across a range of healthcare and voice AI use cases:

  3. F

    British English Call Center Data for Healthcare AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
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    FutureBee AI (2022). British English Call Center Data for Healthcare AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/healthcare-call-center-conversation-english-uk
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Area covered
    United Kingdom
    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This UK English Call Center Speech Dataset for the Healthcare industry is purpose-built to accelerate the development of English speech recognition, spoken language understanding, and conversational AI systems. With 30 Hours of unscripted, real-world conversations, it delivers the linguistic and contextual depth needed to build high-performance ASR models for medical and wellness-related customer service.

    Created by FutureBeeAI, this dataset empowers voice AI teams, NLP researchers, and data scientists to develop domain-specific models for hospitals, clinics, insurance providers, and telemedicine platforms.

    Speech Data

    The dataset features 30 Hours of dual-channel call center conversations between native UK English speakers. These recordings cover a variety of healthcare support topics, enabling the development of speech technologies that are contextually aware and linguistically rich.

    Participant Diversity:
    Speakers: 60 verified native UK English speakers from our contributor community.
    Regions: Diverse provinces across United Kingdom to ensure broad dialectal representation.
    Participant Profile: Age range of 18–70 with a gender mix of 60% male and 40% female.
    RecordingDetails:
    Conversation Nature: Naturally flowing, unscripted conversations.
    Call Duration: Each session ranges between 5 to 15 minutes.
    Audio Format: WAV format, stereo, 16-bit depth at 8kHz and 16kHz sample rates.
    Recording Environment: Captured in clear conditions without background noise or echo.

    Topic Diversity

    The dataset spans inbound and outbound calls, capturing a broad range of healthcare-specific interactions and sentiment types (positive, neutral, negative).

    Inbound Calls:
    Appointment Scheduling
    New Patient Registration
    Surgical Consultation
    Dietary Advice and Consultations
    Insurance Coverage Inquiries
    Follow-up Treatment Requests, and more
    OutboundCalls:
    Appointment Reminders
    Preventive Care Campaigns
    Test Results & Lab Reports
    Health Risk Assessment Calls
    Vaccination Updates
    Wellness Subscription Outreach, and more

    These real-world interactions help build speech models that understand healthcare domain nuances and user intent.

    Transcription

    Every audio file is accompanied by high-quality, manually created transcriptions in JSON format.

    Transcription Includes:
    Speaker-identified Dialogues
    Time-coded Segments
    Non-speech Annotations (e.g., silence, cough)
    High transcription accuracy with word error rate is below 5%, backed by dual-layer QA checks.

    Metadata

    Each conversation and speaker includes detailed metadata to support fine-tuned training and analysis.

    Participant Metadata: ID, gender, age, region, accent, and dialect.
    Conversation Metadata: Topic, sentiment, call type, sample rate, and technical specs.

    Usage and Applications

    This dataset can be used across a range of healthcare and voice AI use cases:

    <b

  4. F

    Canadian English Call Center Data for Healthcare AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Canadian English Call Center Data for Healthcare AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/healthcare-call-center-conversation-english-canada
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Area covered
    Canada
    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Canadian English Call Center Speech Dataset for the Healthcare industry is purpose-built to accelerate the development of English speech recognition, spoken language understanding, and conversational AI systems. With 30 Hours of unscripted, real-world conversations, it delivers the linguistic and contextual depth needed to build high-performance ASR models for medical and wellness-related customer service.

    Created by FutureBeeAI, this dataset empowers voice AI teams, NLP researchers, and data scientists to develop domain-specific models for hospitals, clinics, insurance providers, and telemedicine platforms.

    Speech Data

    The dataset features 30 Hours of dual-channel call center conversations between native Canadian English speakers. These recordings cover a variety of healthcare support topics, enabling the development of speech technologies that are contextually aware and linguistically rich.

    Participant Diversity:
    Speakers: 60 verified native Canadian English speakers from our contributor community.
    Regions: Diverse provinces across Canada to ensure broad dialectal representation.
    Participant Profile: Age range of 18–70 with a gender mix of 60% male and 40% female.
    RecordingDetails:
    Conversation Nature: Naturally flowing, unscripted conversations.
    Call Duration: Each session ranges between 5 to 15 minutes.
    Audio Format: WAV format, stereo, 16-bit depth at 8kHz and 16kHz sample rates.
    Recording Environment: Captured in clear conditions without background noise or echo.

    Topic Diversity

    The dataset spans inbound and outbound calls, capturing a broad range of healthcare-specific interactions and sentiment types (positive, neutral, negative).

    Inbound Calls:
    Appointment Scheduling
    New Patient Registration
    Surgical Consultation
    Dietary Advice and Consultations
    Insurance Coverage Inquiries
    Follow-up Treatment Requests, and more
    OutboundCalls:
    Appointment Reminders
    Preventive Care Campaigns
    Test Results & Lab Reports
    Health Risk Assessment Calls
    Vaccination Updates
    Wellness Subscription Outreach, and more

    These real-world interactions help build speech models that understand healthcare domain nuances and user intent.

    Transcription

    Every audio file is accompanied by high-quality, manually created transcriptions in JSON format.

    Transcription Includes:
    Speaker-identified Dialogues
    Time-coded Segments
    Non-speech Annotations (e.g., silence, cough)
    High transcription accuracy with word error rate is below 5%, backed by dual-layer QA checks.

    Metadata

    Each conversation and speaker includes detailed metadata to support fine-tuned training and analysis.

    Participant Metadata: ID, gender, age, region, accent, and dialect.
    Conversation Metadata: Topic, sentiment, call type, sample rate, and technical specs.

    Usage and Applications

    This dataset can be used across a range of healthcare and voice AI use cases:

  5. F

    Hindi Call Center Data for Healthcare AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
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    Click to copy link
    Link copied
    Close
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    FutureBee AI (2022). Hindi Call Center Data for Healthcare AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/healthcare-call-center-conversation-hindi-india
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Hindi Call Center Speech Dataset for the Healthcare industry is purpose-built to accelerate the development of Hindi speech recognition, spoken language understanding, and conversational AI systems. With 30 Hours of unscripted, real-world conversations, it delivers the linguistic and contextual depth needed to build high-performance ASR models for medical and wellness-related customer service.

    Created by FutureBeeAI, this dataset empowers voice AI teams, NLP researchers, and data scientists to develop domain-specific models for hospitals, clinics, insurance providers, and telemedicine platforms.

    Speech Data

    The dataset features 30 Hours of dual-channel call center conversations between native Hindi speakers. These recordings cover a variety of healthcare support topics, enabling the development of speech technologies that are contextually aware and linguistically rich.

    Participant Diversity:
    Speakers: 60 verified native Hindi speakers from our contributor community.
    Regions: Diverse provinces across India to ensure broad dialectal representation.
    Participant Profile: Age range of 18–70 with a gender mix of 60% male and 40% female.
    RecordingDetails:
    Conversation Nature: Naturally flowing, unscripted conversations.
    Call Duration: Each session ranges between 5 to 15 minutes.
    Audio Format: WAV format, stereo, 16-bit depth at 8kHz and 16kHz sample rates.
    Recording Environment: Captured in clear conditions without background noise or echo.

    Topic Diversity

    The dataset spans inbound and outbound calls, capturing a broad range of healthcare-specific interactions and sentiment types (positive, neutral, negative).

    Inbound Calls:
    Appointment Scheduling
    New Patient Registration
    Surgical Consultation
    Dietary Advice and Consultations
    Insurance Coverage Inquiries
    Follow-up Treatment Requests, and more
    OutboundCalls:
    Appointment Reminders
    Preventive Care Campaigns
    Test Results & Lab Reports
    Health Risk Assessment Calls
    Vaccination Updates
    Wellness Subscription Outreach, and more

    These real-world interactions help build speech models that understand healthcare domain nuances and user intent.

    Transcription

    Every audio file is accompanied by high-quality, manually created transcriptions in JSON format.

    Transcription Includes:
    Speaker-identified Dialogues
    Time-coded Segments
    Non-speech Annotations (e.g., silence, cough)
    High transcription accuracy with word error rate is below 5%, backed by dual-layer QA checks.

    Metadata

    Each conversation and speaker includes detailed metadata to support fine-tuned training and analysis.

    Participant Metadata: ID, gender, age, region, accent, and dialect.
    Conversation Metadata: Topic, sentiment, call type, sample rate, and technical specs.

    Usage and Applications

    This dataset can be used across a range of healthcare and voice AI use cases:

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Share
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Click to copy link
Link copied
Close
Cite
FutureBee AI (2022). Indian English Call Center Data for Healthcare AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/healthcare-call-center-conversation-english-india

Indian English Call Center Data for Healthcare AI

Indian English call center speech corpus in healthcare industry

Explore at:
wavAvailable download formats
Dataset updated
Aug 1, 2022
Dataset provided by
FutureBeeAI
Authors
FutureBee AI
License

https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

Dataset funded by
FutureBeeAI
Description

Introduction

This Indian English Call Center Speech Dataset for the Healthcare industry is purpose-built to accelerate the development of English speech recognition, spoken language understanding, and conversational AI systems. With 30 Hours of unscripted, real-world conversations, it delivers the linguistic and contextual depth needed to build high-performance ASR models for medical and wellness-related customer service.

Created by FutureBeeAI, this dataset empowers voice AI teams, NLP researchers, and data scientists to develop domain-specific models for hospitals, clinics, insurance providers, and telemedicine platforms.

Speech Data

The dataset features 30 Hours of dual-channel call center conversations between native Indian English speakers. These recordings cover a variety of healthcare support topics, enabling the development of speech technologies that are contextually aware and linguistically rich.

Participant Diversity:
Speakers: 60 verified native Indian English speakers from our contributor community.
Regions: Diverse provinces across India to ensure broad dialectal representation.
Participant Profile: Age range of 18–70 with a gender mix of 60% male and 40% female.
RecordingDetails:
Conversation Nature: Naturally flowing, unscripted conversations.
Call Duration: Each session ranges between 5 to 15 minutes.
Audio Format: WAV format, stereo, 16-bit depth at 8kHz and 16kHz sample rates.
Recording Environment: Captured in clear conditions without background noise or echo.

Topic Diversity

The dataset spans inbound and outbound calls, capturing a broad range of healthcare-specific interactions and sentiment types (positive, neutral, negative).

Inbound Calls:
Appointment Scheduling
New Patient Registration
Surgical Consultation
Dietary Advice and Consultations
Insurance Coverage Inquiries
Follow-up Treatment Requests, and more
OutboundCalls:
Appointment Reminders
Preventive Care Campaigns
Test Results & Lab Reports
Health Risk Assessment Calls
Vaccination Updates
Wellness Subscription Outreach, and more

These real-world interactions help build speech models that understand healthcare domain nuances and user intent.

Transcription

Every audio file is accompanied by high-quality, manually created transcriptions in JSON format.

Transcription Includes:
Speaker-identified Dialogues
Time-coded Segments
Non-speech Annotations (e.g., silence, cough)
High transcription accuracy with word error rate is below 5%, backed by dual-layer QA checks.

Metadata

Each conversation and speaker includes detailed metadata to support fine-tuned training and analysis.

Participant Metadata: ID, gender, age, region, accent, and dialect.
Conversation Metadata: Topic, sentiment, call type, sample rate, and technical specs.

Usage and Applications

This dataset can be used across a range of healthcare and voice AI use cases:

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