ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY DATASET Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process. In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. PERFORMANCE MEASURES Data collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2020): Safe and Secure Communities 1.04 Fire Services Satisfaction1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks Strong Community Connections 2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information Quality of Life 3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services Sustainable Growth & Development No Performance Measures in this category presently relate directly to the Community Survey Financial Stability & Vitality No Performance Measures in this category presently relate directly to the Community Survey Additional Information Source: Community Attitude Survey Contact (author): Wydale Holmes Contact E-Mail (author): wydale_holmes@tempe.gov Contact (maintainer): Wydale Holmes Contact E-Mail (maintainer): wydale_holmes@tempe.gov Data Source Type: PDF Preparation Method: Data received from vendor Publish Frequency: Annual Publish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

Description and PurposeThese data include the individual responses for the City of Tempe Annual Community Survey conducted by ETC Institute. These data help determine priorities for the community as part of the City's on-going strategic planning process. Averaged Community Survey results are used as indicators for several city performance measures. The summary data for each performance measure is provided as an open dataset for that measure (separate from this dataset). The performance measures with indicators from the survey include the following (as of 2022):1. Safe and Secure Communities1.04 Fire Services Satisfaction1.06 Crime Reporting1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.02 Customer Service Satisfaction2.04 City Website Satisfaction2.05 Online Services Satisfaction Rate2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services4. Sustainable Growth & DevelopmentNo Performance Measures in this category presently relate directly to the Community Survey5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyMethodsThe survey is mailed to a random sample of households in the City of Tempe. Follow up emails and texts are also sent to encourage participation. A link to the survey is provided with each communication. To prevent people who do not live in Tempe or who were not selected as part of the random sample from completing the survey, everyone who completed the survey was required to provide their address. These addresses were then matched to those used for the random representative sample. If the respondent’s address did not match, the response was not used. To better understand how services are being delivered across the city, individual results were mapped to determine overall distribution across the city. Additionally, demographic data were used to monitor the distribution of responses to ensure the responding population of each survey is representative of city population. Processing and LimitationsThe location data in this dataset is generalized to the block level to protect privacy. This means that only the first two digits of an address are used to map the location. When they data are shared with the city only the latitude/longitude of the block level address points are provided. This results in points that overlap. In order to better visualize the data, overlapping points were randomly dispersed to remove overlap. The result of these two adjustments ensure that they are not related to a specific address, but are still close enough to allow insights about service delivery in different areas of the city. This data is the weighted data provided by the ETC Institute, which is used in the final published PDF report.The 2022 Annual Community Survey report is available on data.tempe.gov. The individual survey questions as well as the definition of the response scale (for example, 1 means “very dissatisfied” and 5 means “very satisfied”) are provided in the data dictionary.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: Excel tablePreparation Method: Data received from vendor after report is completedPublish Frequency: AnnualPublish Method: ManualData Dictionary

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY DATASET

Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.

In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.

PERFORMANCE MEASURES

Data collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2020):

1. Safe and Secure Communities

1.04 Fire Services Satisfaction1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks

1. Strong Community Connections

2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information

1. Quality of Life

3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services

1. Sustainable Growth & Development

No Performance Measures in this category presently relate directly to the Community Survey

1. Financial Stability & Vitality

No Performance Measures in this category presently relate directly to the Community Survey

Additional Information

Source: Community Attitude Survey

Contact (author): Wydale Holmes

Contact E-Mail (author): wydale_holmes@tempe.gov

Contact (maintainer): Wydale Holmes

Contact E-Mail (maintainer): wydale_holmes@tempe.gov

Data Source Type: PDF

Preparation Method: Data received from vendor

Publish Frequency: Annual

Publish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of Performance Measures for the City of Tempe:1. Safe & Secure Communities1.04 Fire Services Satisfaction1.05 Feeling of Safety in the City1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.01 Customer Treatment Satisfaction2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.01 Residential Property Code Enforcement3.02 Commercial Property Code Enforcement3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.18 Tempe Center for the Arts Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance4. Sustainable Growth & Development4.05 Quality of City Infrastructure5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyThe Community Survey was not conducted in 2015.Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY DATASETFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process. In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.This data is the weighted data provided by the ETC Institute, which is used in the final published PDF report. PERFORMANCE MEASURESData collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2021): 1. Safe and Secure Communities1.04 Fire Services Satisfaction1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.05 Online Services Satisfaction Rate2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services4. Sustainable Growth & DevelopmentNo Performance Measures in this category presently relate directly to the Community Survey5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community Survey Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: Excel tablePreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORT

Final Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.

In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.

PERFORMANCE MEASURES

Data collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2020):

1. Safe and Secure Communities

1.04 Fire Services Satisfaction1.06 Victim Not Reporting Crime to Police1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks

1. Strong Community Connections

2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.06 Police Encounter Satisfaction2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information

1. Quality of Life

3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services

1. Sustainable Growth & Development

No Performance Measures in this category presently relate directly to the Community Survey

1. Financial Stability & Vitality

No Performance Measures in this category presently relate directly to the Community Survey

Additional Information

Source: Community Attitude Survey

Contact (author): Wydale Holmes

Contact E-Mail (author): wydale_holmes@tempe.gov

Contact (maintainer): Wydale Holmes

Contact E-Mail (maintainer): wydale_holmes@tempe.gov

Data Source Type: PDF

Preparation Method: Data received from vendor

Publish Frequency: Annual

Publish Method: Manual

ABOUT THE COMMUNITY SURVEY REPORTFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process.In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.PERFORMANCE MEASURESData collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2023):1. Safe and Secure Communities1.04 Fire Services Satisfaction1.06 Crime Reporting1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.02 Customer Service Satisfaction2.04 City Website Satisfaction2.05 Online Services Satisfaction Rate2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services4. Sustainable Growth & DevelopmentNo Performance Measures in this category presently relate directly to the Community Survey5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community SurveyMethods:The survey is mailed to a random sample of households in the City of Tempe. Follow up emails and texts are also sent to encourage participation. A link to the survey is provided with each communication. To prevent people who do not live in Tempe or who were not selected as part of the random sample from completing the survey, everyone who completed the survey was required to provide their address. These addresses were then matched to those used for the random representative sample. If the respondent’s address did not match, the response was not used.To better understand how services are being delivered across the city, individual results were mapped to determine overall distribution across the city.Additionally, demographic data were used to monitor the distribution of responses to ensure the responding population of each survey is representative of city population.The 2023 Annual Community Survey data are available on data.tempe.gov. The individual survey questions as well as the definition of the response scale (for example, 1 means “very dissatisfied” and 5 means “very satisfied”) are provided in the data dictionary.More survey information may be found on the Strategic Management and Innovation Signature Surveys, Research and Data page at https://www.tempe.gov/government/strategic-management-and-innovation/signature-surveys-research-and-data.Additional InformationSource: Community Attitude SurveyContact (author): Adam SamuelsContact E-Mail (author): Adam_Samuels@tempe.govContact (maintainer): Contact E-Mail (maintainer): Data Source Type: Excel tablePreparation Method: Data received from vendor after report is completedPublish Frequency: AnnualPublish Method: ManualData Dictionary

ABOUT THE COMMUNITY SURVEY REPORTFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process. In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. PERFORMANCE MEASURESData collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2020): 1. Safe and Secure Communities1.04 Fire Services Satisfaction1.06 Crime Reporting1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.05 Online Service Satisfaction Rate2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services4. Sustainable Growth & DevelopmentNo Performance Measures in this category presently relate directly to the Community Survey5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community Survey Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual