2 datasets found
  1. Customers by share lost due to poor service in the last year U.S.& worldwide...

    • statista.com
    Updated Jul 6, 2022
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    Statista (2022). Customers by share lost due to poor service in the last year U.S.& worldwide 2018 [Dataset]. https://www.statista.com/statistics/810473/customers-by-share-lost-due-to-poor-service-in-the-last-year/
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    Dataset updated
    Jul 6, 2022
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2018
    Area covered
    Worldwide, United States
    Description

    This statistic shows the share of customers in the U.S. and worldwide by if they have ever stopped doing business with a brand within the past 12 months due to a poor customer service experience as of 2018. During the survey, 42 percent of respondents from the United States stated that, in the last year, they have stopped doing business with a brand due to poor a customer service experience.

  2. Customers by share lost due to poor service experience U.S.& worldwide 2018

    • statista.com
    Updated Jul 6, 2022
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    Statista (2022). Customers by share lost due to poor service experience U.S.& worldwide 2018 [Dataset]. https://www.statista.com/statistics/810562/customers-by-share-lost-due-to-poor-service-experience/
    Explore at:
    Dataset updated
    Jul 6, 2022
    Dataset authored and provided by
    Statistahttp://statista.com/
    Time period covered
    2018
    Area covered
    United States, Worldwide
    Description

    This statistic shows the share of customers in the U.S. and worldwide by if they have ever stopped doing business with a brand due to a poor customer service experience in 2018. During the survey, 62 percent of respondents from the United States stated that they have stopped doing business with a brand due to a poor customer service experience.

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Share
FacebookFacebook
TwitterTwitter
Email
Click to copy link
Link copied
Close
Cite
Statista (2022). Customers by share lost due to poor service in the last year U.S.& worldwide 2018 [Dataset]. https://www.statista.com/statistics/810473/customers-by-share-lost-due-to-poor-service-in-the-last-year/
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Customers by share lost due to poor service in the last year U.S.& worldwide 2018

Explore at:
Dataset updated
Jul 6, 2022
Dataset authored and provided by
Statistahttp://statista.com/
Time period covered
2018
Area covered
Worldwide, United States
Description

This statistic shows the share of customers in the U.S. and worldwide by if they have ever stopped doing business with a brand within the past 12 months due to a poor customer service experience as of 2018. During the survey, 42 percent of respondents from the United States stated that, in the last year, they have stopped doing business with a brand due to poor a customer service experience.

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