5 datasets found
  1. F

    Bahasa Call Center Data for Travel AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Bahasa Call Center Data for Travel AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/travel-call-center-conversation-bahasa-indonesia
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Bahasa Call Center Speech Dataset for the Travel industry is purpose-built to power the next generation of voice AI applications for travel booking, customer support, and itinerary assistance. With over 40 hours of unscripted, real-world conversations, the dataset enables the development of highly accurate speech recognition and natural language understanding models tailored for Bahasa -speaking travelers.

    Created by FutureBeeAI, this dataset supports researchers, data scientists, and conversational AI teams in building voice technologies for airlines, travel portals, and hospitality platforms.

    Speech Data

    The dataset includes 40 hours of dual-channel audio recordings between native Bahasa speakers engaged in real travel-related customer service conversations. These audio files reflect a wide variety of topics, accents, and scenarios found across the travel and tourism industry.

    Participant Diversity:
    Speakers: 80 native Bahasa contributors from our verified pool.
    Regions: Covering multiple Indonesia provinces to capture accent and dialectal variation.
    Participant Profile: Balanced representation of age (18–70) and gender (60% male, 40% female).
    Recording Details:
    Conversation Nature: Naturally flowing, spontaneous customer-agent calls.
    Call Duration: Between 5 and 15 minutes per session.
    Audio Format: Stereo WAV, 16-bit depth, at 8kHz and 16kHz.
    Recording Environment: Captured in controlled, noise-free, echo-free settings.

    Topic Diversity

    Inbound and outbound conversations span a wide range of real-world travel support situations with varied outcomes (positive, neutral, negative).

    Inbound Calls:
    Booking Assistance
    Destination Information
    Flight Delays or Cancellations
    Support for Disabled Passengers
    Health and Safety Travel Inquiries
    Lost or Delayed Luggage, and more
    Outbound Calls:
    Promotional Travel Offers
    Customer Feedback Surveys
    Booking Confirmations
    Flight Rescheduling Alerts
    Visa Expiry Notifications, and others

    These scenarios help models understand and respond to diverse traveler needs in real-time.

    Transcription

    Each call is accompanied by manually curated, high-accuracy transcriptions in JSON format.

    Transcription Includes:
    Speaker-Segmented Dialogues
    Time-Stamped Segments
    Non-speech Markers (e.g., pauses, coughs)
    High transcription accuracy by dual-layered transcription review ensures word error rate under 5%.

    Metadata

    Extensive metadata enriches each call and speaker for better filtering and AI training:

    Participant Metadata: ID, age, gender, region, accent, and dialect.
    Conversation Metadata: Topic, domain, call type, sentiment, and audio specs.

    Usage and Applications

    This dataset is ideal for a variety of AI use cases in the travel and tourism space:

    ASR Systems: Train Bahasa speech-to-text engines for travel platforms.
    <div style="margin-top:10px; margin-bottom: 10px; padding-left: 30px; display: flex;

  2. F

    Urdu Call Center Data for Travel AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Urdu Call Center Data for Travel AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/travel-call-center-conversation-urdu-pakistan
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Urdu Call Center Speech Dataset for the Travel industry is purpose-built to power the next generation of voice AI applications for travel booking, customer support, and itinerary assistance. With over 30 hours of unscripted, real-world conversations, the dataset enables the development of highly accurate speech recognition and natural language understanding models tailored for Urdu -speaking travelers.

    Created by FutureBeeAI, this dataset supports researchers, data scientists, and conversational AI teams in building voice technologies for airlines, travel portals, and hospitality platforms.

    Speech Data

    The dataset includes 30 hours of dual-channel audio recordings between native Urdu speakers engaged in real travel-related customer service conversations. These audio files reflect a wide variety of topics, accents, and scenarios found across the travel and tourism industry.

    Participant Diversity:
    Speakers: 60 native Urdu contributors from our verified pool.
    Regions: Covering multiple Pakistan provinces to capture accent and dialectal variation.
    Participant Profile: Balanced representation of age (18–70) and gender (60% male, 40% female).
    Recording Details:
    Conversation Nature: Naturally flowing, spontaneous customer-agent calls.
    Call Duration: Between 5 and 15 minutes per session.
    Audio Format: Stereo WAV, 16-bit depth, at 8kHz and 16kHz.
    Recording Environment: Captured in controlled, noise-free, echo-free settings.

    Topic Diversity

    Inbound and outbound conversations span a wide range of real-world travel support situations with varied outcomes (positive, neutral, negative).

    Inbound Calls:
    Booking Assistance
    Destination Information
    Flight Delays or Cancellations
    Support for Disabled Passengers
    Health and Safety Travel Inquiries
    Lost or Delayed Luggage, and more
    Outbound Calls:
    Promotional Travel Offers
    Customer Feedback Surveys
    Booking Confirmations
    Flight Rescheduling Alerts
    Visa Expiry Notifications, and others

    These scenarios help models understand and respond to diverse traveler needs in real-time.

    Transcription

    Each call is accompanied by manually curated, high-accuracy transcriptions in JSON format.

    Transcription Includes:
    Speaker-Segmented Dialogues
    Time-Stamped Segments
    Non-speech Markers (e.g., pauses, coughs)
    High transcription accuracy by dual-layered transcription review ensures word error rate under 5%.

    Metadata

    Extensive metadata enriches each call and speaker for better filtering and AI training:

    Participant Metadata: ID, age, gender, region, accent, and dialect.
    Conversation Metadata: Topic, domain, call type, sentiment, and audio specs.

    Usage and Applications

    This dataset is ideal for a variety of AI use cases in the travel and tourism space:

    ASR Systems: Train Urdu speech-to-text engines for travel platforms.
    <div style="margin-top:10px; margin-bottom: 10px; padding-left: 30px; display: flex; gap: 16px;

  3. F

    Gujarati Call Center Data for Travel AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Gujarati Call Center Data for Travel AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/travel-call-center-conversation-gujarati-india
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Gujarati Call Center Speech Dataset for the Travel industry is purpose-built to power the next generation of voice AI applications for travel booking, customer support, and itinerary assistance. With over 30 hours of unscripted, real-world conversations, the dataset enables the development of highly accurate speech recognition and natural language understanding models tailored for Gujarati -speaking travelers.

    Created by FutureBeeAI, this dataset supports researchers, data scientists, and conversational AI teams in building voice technologies for airlines, travel portals, and hospitality platforms.

    Speech Data

    The dataset includes 30 hours of dual-channel audio recordings between native Gujarati speakers engaged in real travel-related customer service conversations. These audio files reflect a wide variety of topics, accents, and scenarios found across the travel and tourism industry.

    Participant Diversity:
    Speakers: 60 native Gujarati contributors from our verified pool.
    Regions: Covering multiple Gujarat regions to capture accent and dialectal variation.
    Participant Profile: Balanced representation of age (18–70) and gender (60% male, 40% female).
    Recording Details:
    Conversation Nature: Naturally flowing, spontaneous customer-agent calls.
    Call Duration: Between 5 and 15 minutes per session.
    Audio Format: Stereo WAV, 16-bit depth, at 8kHz and 16kHz.
    Recording Environment: Captured in controlled, noise-free, echo-free settings.

    Topic Diversity

    Inbound and outbound conversations span a wide range of real-world travel support situations with varied outcomes (positive, neutral, negative).

    Inbound Calls:
    Booking Assistance
    Destination Information
    Flight Delays or Cancellations
    Support for Disabled Passengers
    Health and Safety Travel Inquiries
    Lost or Delayed Luggage, and more
    Outbound Calls:
    Promotional Travel Offers
    Customer Feedback Surveys
    Booking Confirmations
    Flight Rescheduling Alerts
    Visa Expiry Notifications, and others

    These scenarios help models understand and respond to diverse traveler needs in real-time.

    Transcription

    Each call is accompanied by manually curated, high-accuracy transcriptions in JSON format.

    Transcription Includes:
    Speaker-Segmented Dialogues
    Time-Stamped Segments
    Non-speech Markers (e.g., pauses, coughs)
    High transcription accuracy by dual-layered transcription review ensures word error rate under 5%.

    Metadata

    Extensive metadata enriches each call and speaker for better filtering and AI training:

    Participant Metadata: ID, age, gender, region, accent, and dialect.
    Conversation Metadata: Topic, domain, call type, sentiment, and audio specs.

    Usage and Applications

    This dataset is ideal for a variety of AI use cases in the travel and tourism space:

    ASR Systems: Train Gujarati speech-to-text engines for travel platforms.
    <div style="margin-top:10px; margin-bottom: 10px; padding-left: 30px; display:

  4. F

    Hindi Call Center Data for Travel AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Hindi Call Center Data for Travel AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/travel-call-center-conversation-hindi-india
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Hindi Call Center Speech Dataset for the Travel industry is purpose-built to power the next generation of voice AI applications for travel booking, customer support, and itinerary assistance. With over 30 hours of unscripted, real-world conversations, the dataset enables the development of highly accurate speech recognition and natural language understanding models tailored for Hindi -speaking travelers.

    Created by FutureBeeAI, this dataset supports researchers, data scientists, and conversational AI teams in building voice technologies for airlines, travel portals, and hospitality platforms.

    Speech Data

    The dataset includes 30 hours of dual-channel audio recordings between native Hindi speakers engaged in real travel-related customer service conversations. These audio files reflect a wide variety of topics, accents, and scenarios found across the travel and tourism industry.

    Participant Diversity:
    Speakers: 60 native Hindi contributors from our verified pool.
    Regions: Covering multiple India provinces to capture accent and dialectal variation.
    Participant Profile: Balanced representation of age (18–70) and gender (60% male, 40% female).
    Recording Details:
    Conversation Nature: Naturally flowing, spontaneous customer-agent calls.
    Call Duration: Between 5 and 15 minutes per session.
    Audio Format: Stereo WAV, 16-bit depth, at 8kHz and 16kHz.
    Recording Environment: Captured in controlled, noise-free, echo-free settings.

    Topic Diversity

    Inbound and outbound conversations span a wide range of real-world travel support situations with varied outcomes (positive, neutral, negative).

    Inbound Calls:
    Booking Assistance
    Destination Information
    Flight Delays or Cancellations
    Support for Disabled Passengers
    Health and Safety Travel Inquiries
    Lost or Delayed Luggage, and more
    Outbound Calls:
    Promotional Travel Offers
    Customer Feedback Surveys
    Booking Confirmations
    Flight Rescheduling Alerts
    Visa Expiry Notifications, and others

    These scenarios help models understand and respond to diverse traveler needs in real-time.

    Transcription

    Each call is accompanied by manually curated, high-accuracy transcriptions in JSON format.

    Transcription Includes:
    Speaker-Segmented Dialogues
    Time-Stamped Segments
    Non-speech Markers (e.g., pauses, coughs)
    High transcription accuracy by dual-layered transcription review ensures word error rate under 5%.

    Metadata

    Extensive metadata enriches each call and speaker for better filtering and AI training:

    Participant Metadata: ID, age, gender, region, accent, and dialect.
    Conversation Metadata: Topic, domain, call type, sentiment, and audio specs.

    Usage and Applications

    This dataset is ideal for a variety of AI use cases in the travel and tourism space:

    ASR Systems: Train Hindi speech-to-text engines for travel platforms.
    <div style="margin-top:10px; margin-bottom: 10px; padding-left: 30px; display: flex; gap: 16px;

  5. F

    Indian English Call Center Data for Travel AI

    • futurebeeai.com
    wav
    Updated Aug 1, 2022
    Share
    FacebookFacebook
    TwitterTwitter
    Email
    Click to copy link
    Link copied
    Close
    Cite
    FutureBee AI (2022). Indian English Call Center Data for Travel AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/travel-call-center-conversation-english-india
    Explore at:
    wavAvailable download formats
    Dataset updated
    Aug 1, 2022
    Dataset provided by
    FutureBeeAI
    Authors
    FutureBee AI
    License

    https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

    Area covered
    India
    Dataset funded by
    FutureBeeAI
    Description

    Introduction

    This Indian English Call Center Speech Dataset for the Travel industry is purpose-built to power the next generation of voice AI applications for travel booking, customer support, and itinerary assistance. With over 30 hours of unscripted, real-world conversations, the dataset enables the development of highly accurate speech recognition and natural language understanding models tailored for English -speaking travelers.

    Created by FutureBeeAI, this dataset supports researchers, data scientists, and conversational AI teams in building voice technologies for airlines, travel portals, and hospitality platforms.

    Speech Data

    The dataset includes 30 hours of dual-channel audio recordings between native Indian English speakers engaged in real travel-related customer service conversations. These audio files reflect a wide variety of topics, accents, and scenarios found across the travel and tourism industry.

    Participant Diversity:
    Speakers: 60 native Indian English contributors from our verified pool.
    Regions: Covering multiple India provinces to capture accent and dialectal variation.
    Participant Profile: Balanced representation of age (18–70) and gender (60% male, 40% female).
    Recording Details:
    Conversation Nature: Naturally flowing, spontaneous customer-agent calls.
    Call Duration: Between 5 and 15 minutes per session.
    Audio Format: Stereo WAV, 16-bit depth, at 8kHz and 16kHz.
    Recording Environment: Captured in controlled, noise-free, echo-free settings.

    Topic Diversity

    Inbound and outbound conversations span a wide range of real-world travel support situations with varied outcomes (positive, neutral, negative).

    Inbound Calls:
    Booking Assistance
    Destination Information
    Flight Delays or Cancellations
    Support for Disabled Passengers
    Health and Safety Travel Inquiries
    Lost or Delayed Luggage, and more
    Outbound Calls:
    Promotional Travel Offers
    Customer Feedback Surveys
    Booking Confirmations
    Flight Rescheduling Alerts
    Visa Expiry Notifications, and others

    These scenarios help models understand and respond to diverse traveler needs in real-time.

    Transcription

    Each call is accompanied by manually curated, high-accuracy transcriptions in JSON format.

    Transcription Includes:
    Speaker-Segmented Dialogues
    Time-Stamped Segments
    Non-speech Markers (e.g., pauses, coughs)
    High transcription accuracy by dual-layered transcription review ensures word error rate under 5%.

    Metadata

    Extensive metadata enriches each call and speaker for better filtering and AI training:

    Participant Metadata: ID, age, gender, region, accent, and dialect.
    Conversation Metadata: Topic, domain, call type, sentiment, and audio specs.

    Usage and Applications

    This dataset is ideal for a variety of AI use cases in the travel and tourism space:

    ASR Systems: Train English speech-to-text engines for travel platforms.
    <div style="margin-top:10px; margin-bottom: 10px; padding-left:

  6. Not seeing a result you expected?
    Learn how you can add new datasets to our index.

Share
FacebookFacebook
TwitterTwitter
Email
Click to copy link
Link copied
Close
Cite
FutureBee AI (2022). Bahasa Call Center Data for Travel AI [Dataset]. https://www.futurebeeai.com/dataset/speech-dataset/travel-call-center-conversation-bahasa-indonesia

Bahasa Call Center Data for Travel AI

Bahasa call center speech corpus in travel industry

Explore at:
wavAvailable download formats
Dataset updated
Aug 1, 2022
Dataset provided by
FutureBeeAI
Authors
FutureBee AI
License

https://www.futurebeeai.com/policies/ai-data-license-agreementhttps://www.futurebeeai.com/policies/ai-data-license-agreement

Dataset funded by
FutureBeeAI
Description

Introduction

This Bahasa Call Center Speech Dataset for the Travel industry is purpose-built to power the next generation of voice AI applications for travel booking, customer support, and itinerary assistance. With over 40 hours of unscripted, real-world conversations, the dataset enables the development of highly accurate speech recognition and natural language understanding models tailored for Bahasa -speaking travelers.

Created by FutureBeeAI, this dataset supports researchers, data scientists, and conversational AI teams in building voice technologies for airlines, travel portals, and hospitality platforms.

Speech Data

The dataset includes 40 hours of dual-channel audio recordings between native Bahasa speakers engaged in real travel-related customer service conversations. These audio files reflect a wide variety of topics, accents, and scenarios found across the travel and tourism industry.

Participant Diversity:
Speakers: 80 native Bahasa contributors from our verified pool.
Regions: Covering multiple Indonesia provinces to capture accent and dialectal variation.
Participant Profile: Balanced representation of age (18–70) and gender (60% male, 40% female).
Recording Details:
Conversation Nature: Naturally flowing, spontaneous customer-agent calls.
Call Duration: Between 5 and 15 minutes per session.
Audio Format: Stereo WAV, 16-bit depth, at 8kHz and 16kHz.
Recording Environment: Captured in controlled, noise-free, echo-free settings.

Topic Diversity

Inbound and outbound conversations span a wide range of real-world travel support situations with varied outcomes (positive, neutral, negative).

Inbound Calls:
Booking Assistance
Destination Information
Flight Delays or Cancellations
Support for Disabled Passengers
Health and Safety Travel Inquiries
Lost or Delayed Luggage, and more
Outbound Calls:
Promotional Travel Offers
Customer Feedback Surveys
Booking Confirmations
Flight Rescheduling Alerts
Visa Expiry Notifications, and others

These scenarios help models understand and respond to diverse traveler needs in real-time.

Transcription

Each call is accompanied by manually curated, high-accuracy transcriptions in JSON format.

Transcription Includes:
Speaker-Segmented Dialogues
Time-Stamped Segments
Non-speech Markers (e.g., pauses, coughs)
High transcription accuracy by dual-layered transcription review ensures word error rate under 5%.

Metadata

Extensive metadata enriches each call and speaker for better filtering and AI training:

Participant Metadata: ID, age, gender, region, accent, and dialect.
Conversation Metadata: Topic, domain, call type, sentiment, and audio specs.

Usage and Applications

This dataset is ideal for a variety of AI use cases in the travel and tourism space:

ASR Systems: Train Bahasa speech-to-text engines for travel platforms.
<div style="margin-top:10px; margin-bottom: 10px; padding-left: 30px; display: flex;

Search
Clear search
Close search
Google apps
Main menu