Mobile banking increased in popularity in recent years, with more and more bank customers using mobile banking as their primary method to access their bank accounts. In the United States, the share of banked households using mobile banking as their primary access method increased nearly fivefold between 2015 and 2021, when it reached 43.5 percent.

Mobile banking has increased in popularity in recent years, with more and more bank customers using mobile banking as their primary method to access their bank accounts. In the United States, the share of banked households using mobile banking as their primary access method reached 43.5 percent in 2021. When looking at mobile banking usage among different income groups, it can be seen that high-income families were more likely to use mobile banking than lower-income households.

Mobile banking increased in popularity in recent years, with more and more bank customers using mobile banking as their primary method to access their bank accounts. In the United States, the share of banked households using mobile banking as their primary access method reached 43.5 percent in 2021. When looking at mobile banking usage among different age groups, younger households used mobile banking more than older ones. Approximately 74.1 percent of banked households whose reference person was between 15 and 24 year old were using mobile banking as their primary method to access bank accounts, compared to only eight percent of households aged 15.3 years and older.