Abstract

The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Brazil or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank Group's team that works in Brazil, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its critical stakeholders. With this understanding, the World Bank Group hopes to develop more effective strategies, outreach and programs that support development in Brazil at the federal/state/municipal level. The World Bank Group commissioned an independent firm to oversee the logistics of this effort in Brazil.

This survey was designed to achieve the following objectives: - Assist the World Bank Group in gaining a better understanding of how stakeholders in Brazil perceive the Bank;

• Obtain systematic feedback from stakeholders in Brazil regarding: · Their views regarding the general environment in Brazil; · Their overall attitudes toward the World Bank Group in Brazil; · Overall impressions of the World Bank Group's effectiveness and results, knowledge work, and communication and information sharing in Brazil; · Perceptions of the recent trends and the World Bank Group's future role in Brazil.

• Use data to help inform Brazil country team's strategy.

Geographic coverage

National

Analysis unit

Stakeholder

Universe

Stakeholders of the World Bank in Brazil

Kind of data

Sample survey data [ssd]

Sampling procedure

From June to August 2013, 10,200 stakeholders of the World Bank Group in Brazil were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from the office of the President, Prime Minister/Minister, office of a parliamentarian, ministries, ministerial departments, or implementation agencies; consultants/ contractors working on World Bank Group-supported projects/programs; project management units (PMUs) overseeing implementation of a project; state Government; municipal governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations; the media; independent government institutions; trade unions; academia/research institutes/think tanks; faith-based groups, the judiciary branch; and other organizations.

Mode of data collection

Internet [int]

Research instrument

The Questionnaire consists of 8 Sections:

A. General Issues facing Brazil: Respondents were asked to indicate whether Brazil is headed in the right direction, what they thought were the top three development priorities in Brazil, and which areas would contribute most to reducing poverty and generating economic growth

B. Overall Attitudes toward the World Bank Group: Respondents were asked to rate their familiarity with the World Bank, Inter-American Development Bank, Latin American Development Bank, and the International Finance Corporation, their perceived effectiveness of these organizations in Brazil, and which of these organizations they work with the most in Brazil. They were asked to rate the Bank staff's preparedness to help Brazil solve its development challenges, their agreement with various statements regarding the Bank's work, and the extent to which the Bank is an effective development partner.

Respondents were also asked to indicate the Bank's greatest values, greatest weaknesses, the most effective instruments in helping reduce poverty in Brazil, in which sectoral areas the Bank should focus most resources, to what extent the Bank should seek to influence the global development agenda, and to what reasons respondents attributed failed or slow reform efforts. Respondents were invited to indicate at what level (federal, state, or municipal) the World Bank Group works mostly in Brazil. They were asked if the Bank is most effective when it works in one sector or multi-sectorally. Lastly, they were asked to indicate to what extent they believe the combination of financial, knowledge, and convening services provided by the Bank meets the national development needs of Brazil.

C. World Bank Group Effectiveness and Results: Respondents were asked to rate the extent to which the Bank's work helps achieve development results, the extent to which the Bank meets Brazil's needs for knowledge services and financial instruments, and the Bank's level of effectiveness across thirty-two development areas, such as education, public sector governance/reform, health, transport, and anti-corruption. They were also asked to what extent they believe that Brazil receives value for money from the World Bank Group's fee-based services/products.

D. The World Bank Group's Knowledge: Respondents were asked to indicate the areas on which the Bank should focus its research efforts and to rate the effectiveness and quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. Respondents were also asked whether they read/consulted the most recent LAC Flagship Report and whether it provided useful information in their work.

E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank Group's "Safeguard Policy" requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing Brazil's institutional capacity, and providing effective implementation support.

F. The Future Role of the World Bank Group in Brazil: Respondents were asked to rate how significant a role the World Bank Group should play in Brazil in the near future and to indicate what the Bank should do to make itself of greater value. Respondents were asked to indicate to what extent they believe the World Bank Group has moved in the right direction in terms of the focus of its work in Brazil and how significant a role international development cooperation should play in Brazil's development in the near future at the federal, state, and/or municipal level.

G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank's websites. Respondents were asked about their awareness of the Bank's Access to Information policy, whether they used/had used the World Bank Group website, and whether they accessed the Bank's social media channels. Respondents were also asked about their level of agreement that they know how to find information from the Bank, and that the Bank is responsive to information requests. Respondents were also asked to indicate what kind of e-services they are currently subscribed to.

H. Background Information: Respondents were asked to indicate their current position, specialization, at what level (federal, state, or municipal) they primarily work at, whether they professionally collaborate with the World Bank Group, whether they worked with the International Finance Corporation in Brazil, their exposure to the Bank in Brazil, and their geographic location.

Response rate

A total of 200 stakeholders participated in the survey (2% response rate).

The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Brazil or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank Group's team that works in Brazil, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its critical stakeholders. With this understanding, the World Bank Group hopes to develop more effective strategies, outreach and programs that support development in Brazil at the federal/state/municipal level. The World Bank Group commissioned an independent firm to oversee the logistics of this effort in Brazil. This survey was designed to achieve the following objectives: Assist the World Bank Group in gaining a better understanding of how stakeholders in Brazil perceive the Bank; Obtain systematic feedback from stakeholders in Brazil regarding: · Their views regarding the general environment in Brazil; · Their overall attitudes toward the World Bank Group in Brazil; · Overall impressions of the World Bank Group's effectiveness and results, knowledge work, and communication and information sharing in Brazil; · Perceptions of the recent trends and the World Bank Group's future role in Brazil. Use data to help inform Brazil country team's strategy.