Abstract

The Country Opinion Survey in Zambia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Zambia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Zambia on 1) their views regarding the general environment in Zambia; 2) their overall attitudes toward the WBG in Zambia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Zambia; and 4) their perceptions of the WBG’s future role in Zambia.

Geographic coverage

• Central Province
• Copperbelt Province
• Eastern Province
• Luapula Province
• Lusaka Province
• Muchinga Province
• North- Western Province
• Northern Province
• Southern Province
• Western Province

Analysis unit

Stakeholder

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From May to June 2021, 1,331 stakeholders of the WBG in Zambia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Vice President; office of a minister; office of a parliamentarian; employees of ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the media; and other organizations.

Mode of data collection

Other [oth]

Research instrument

The questionnaire used to collect the survey data consisted of the following 8 sections: A. Overall Context B. Overall Attitudes toward the World Bank Group C. World Bank Group’s Work and Engagement on the Ground D. World Bank Group’s Support in Development Areas E. World Bank Group’s Knowledge Work and Activities F. The Future Role of the World Bank Group in Zambia G. Communication and Information Sharing H. Background Information

The questionnaire was prepared in English.

Response rate

Response rate was 43%.

Abstract

The Country Opinion Survey in Zambia assists the World Bank Group (WBG) in better understanding how stakeholders in Zambia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Zambia on 1) their views regarding the general environment in Zambia; 2) their overall attitudes toward the WBG in Zambia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Zambia; and 4) their perceptions of the WBG’s future role in Zambia.

Geographic coverage

1. Central Province
2. Copperbelt Province
3. Eastern Province
4. Luapula Province
5. Lusaka Province
6. Muchinga Province
7. North- Western Province
8. Northern Province
9. Southern Province
10. Western Province

Analysis unit

Stakeholders of the World Bank Group in Zambia

Kind of data

Sample survey data [ssd]

Sampling procedure

From January to April 2024, a total of 1,292 stakeholders in Zambia were invited to provide their opinions on the WBG’s work by participating in a Country Opinion Survey (COS). A list of potential participants was compiled by the WBG country team and the field agency. Participants were drawn from the Offices of the President, Prime Minister, Minister, and Parliament, government institutions, local governments, bilateral or multilateral agencies, the private sector, civil society, academia, and the media. Of these stakeholders, 624 participated in the survey.

Mode of data collection

Other [oth]

Research instrument

The survey was conducted in English and is provided as related material.

Response rate

The response rate was 48%

This year’s survey results were compared to the FY21 Survey, which had a response rate of 43% (N=567). Comparing responses across Country Surveys reflects changes in attitudes over time as well as changes in respondent samples, changes in methodology, and changes to the survey instrument itself. To reduce the influence of the latter factor, only those questions with similar response scales/options were analyzed. However, the stakeholder compositions for both survey years should be considered when interpreting these comparisons as no government principals responded in FY24, and there were much larger samples from the private sector and academia and much smaller samples from civil society and local government.

Abstract

The Country Opinion Survey in Zambia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Zambia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Zambia on: 1) their views regarding the general environment in Zambia; 2) their overall attitudes toward the WBG in Zambia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Zambia; and 4) their perceptions of the WBG’s future role in Zambia.

Geographic coverage

North Western province, Western province, Southern province, Central province, Copperbelt province, Lusaka province, Eastern province, Muchinga province, Northern province and Luapula province.

Analysis unit

Stakeholders in Zambia

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From December 2014 to February 2015, 546 stakeholders of the World Bank Group in Zambia were invited to provide their opinions on the WBG’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President or Vice President; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; project management units (PMUs) overseeing implementation of a project or consultants/contractors working on World Bank Group-supported projects/programs; local government officials or staff; bilateral/ multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs/community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; and the judiciary branch. A total of 304 stakeholders participated in the survey (56% response rate).

Mode of data collection

Other [oth]

Research instrument

English

Response rate

56%

Abstract

The Country Opinion Survey in Zambia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Zambia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Zambia on: 1) their views regarding the general environment in Zambia; 2) their overall attitudes toward the WBG in Zambia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Zambia; and 4) their perceptions of the WBG’s future role in Zambia.

Geographic coverage

Lusaka Province, Eastern Province, Western Province, North Western Province, Copperbelt Province, Central Province, Southern Province, Luapula Province, Northern Province, Muchinga Province.

Analysis unit

Stakeholders of the World Bank Group in Zambia

Universe

Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data

Sample survey data [ssd]

Sampling procedure

From December 2017 to January 2018, 570 stakeholders of the WBG in Zambia were invited to provide their opinions on the WBG's work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister, office of a Minister, office of a Parliamentarian, ministries/ministerial departments/implementation agencies, Project Management Units (PMUs) overseeing implementation of WBG projects, consultants/contractors working on WBG-supported projects/programs, local governments, bilateral and multilateral agencies, private sector organizations, private foundations, the financial sector/private banks, NGOs and community-based organizations, the media, independent government institutions, trade unions, faith-based groups, youth groups; academia/research institutes/think tanks, the judiciary branch, and other organizations.

Mode of data collection

Other [oth]

Research instrument

The questionnaire is in English. It is provided as related material.

Response rate

89%