In 2023/24, approximately 54 percent of people in England advised that they had volunteered at least once in the previous year, with 33 percent volunteering at least once a month. In general, the share of people saying they volunteered has been declining since 2013/14, when approximately 70 percent of the population volunteered in a year.
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Volunteering Statistics: The concept of volunteering is essential in building communities and providing services that many organizations cannot afford. It also provides the volunteers with a sense of achievement. In the year 2024, there are so many people devoting their time and energy to different endeavors, which tells a lot about the importance of volunteering in this present age.
This article provides the fundamental volunteering statistics for the year 2024 while focusing on the benefits of this act to time, population, and money used.
In 2023/24 the main reason people in England volunteered was that they wanted to improve things or help people, with 47 percent of volunteers advising this was their reason for doing so.
In 2023/24, approximately 57 percent of Black people in England had taken part in voluntary activities in the previous twelve months, compared with 54 percent of White people, 52 percent of Asian people, and 57 percent of people of mixed ethnicity.
Volunteer rate and distribution of volunteer hours, for the population aged 15 and over, by definition of volunteering and age group, Canada and provinces.
According to an October 2024 study, the median economic value added by volunteers to non-national museums in England exceeded ****** British pounds in the 2023/2024 fiscal year. When focusing on large and largest institutions, namely those museums with over ****** visitors a year, the median volunteer value amounted to over ****** British pounds.
In 2023/24, 58 percent of people aged between 65 and 74 volunteered at least once in England, compared with just 50 percent of those aged between 24 and 34.
Average number of volunteers in non-profit organizations, by region, size, International Classification of Non-Profit Organizations (ICNPO) and organization type, Canada, 2023.
The AmeriCorps Research Grantee Story Map is designed to provide information and data on AmeriCorps Research Grantees funded to conduct research about civic engagement, volunteering, and national service.
According to our latest research, the global Volunteer Management Software market size reached USD 1.43 billion in 2024, reflecting robust expansion driven by digital transformation across nonprofit and social sectors. The market is projected to grow at a CAGR of 13.2% from 2025 to 2033, reaching an estimated USD 4.08 billion by 2033. This impressive growth is fueled by increasing adoption of cloud-based solutions, the rising need for efficient volunteer engagement, and the growing complexity of volunteer programs across diverse sectors worldwide.
One of the most significant growth factors for the Volunteer Management Software market is the accelerating digitalization in the nonprofit and social sectors. Organizations are increasingly recognizing the value of leveraging technology to streamline volunteer recruitment, scheduling, communication, and reporting. This digital shift is particularly evident as more organizations seek to maximize the impact of their volunteer programs while minimizing administrative overhead. Advanced features such as automated matching, real-time analytics, and mobile accessibility are becoming standard expectations, driving organizations to upgrade from manual or legacy systems to modern, integrated volunteer management platforms. The integration of artificial intelligence and data analytics further empowers organizations to optimize volunteer engagement, retention, and program outcomes, making technology adoption a strategic imperative.
Another key driver is the expanding scope and scale of volunteer activities, especially in response to global challenges such as health crises, natural disasters, and social justice movements. The demand for agile, scalable, and user-friendly volunteer management solutions has surged as organizations mobilize larger and more diverse pools of volunteers. Educational institutions, healthcare organizations, and government agencies are increasingly deploying volunteer management software to coordinate large-scale initiatives, track volunteer hours, and ensure compliance with regulatory and reporting requirements. The ability to centralize volunteer data, automate communication, and generate detailed impact reports is crucial for sustaining volunteer engagement and demonstrating organizational accountability to donors, stakeholders, and the wider community.
The proliferation of cloud-based solutions is also a major growth catalyst for the Volunteer Management Software market. Cloud deployment offers unmatched flexibility, scalability, and cost-efficiency, enabling organizations of all sizes to access advanced functionalities without significant upfront investments in IT infrastructure. The shift towards remote and hybrid volunteering models, accelerated by the COVID-19 pandemic, has further highlighted the importance of cloud-based platforms that support collaboration, real-time updates, and mobile access from any location. As a result, cloud-based volunteer management software is rapidly becoming the preferred choice for nonprofits, educational institutions, healthcare providers, and corporations seeking to enhance their volunteer engagement strategies.
From a regional perspective, North America continues to dominate the Volunteer Management Software market, accounting for the largest share in 2024 due to the high concentration of nonprofit organizations, technological maturity, and strong culture of volunteering. However, Asia Pacific is emerging as the fastest-growing region, driven by increasing digital adoption, rising social awareness, and expanding government initiatives to promote civic engagement. Europe maintains a strong position supported by robust regulatory frameworks and a well-established nonprofit sector, while Latin America and the Middle East & Africa are witnessing growing interest in volunteer management solutions as organizations seek to improve operational efficiency and impact measurement.
The Volun
In 2024, there were over ****** volunteers working at national parks in South Korea. This was a noticeable drop compared to volunteer numbers five years prior.
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According to our latest research, the global Volunteer Hour Tracking App market size reached USD 1.12 billion in 2024, and is projected to grow at a robust CAGR of 14.7% during the forecast period, reaching approximately USD 3.49 billion by 2033. The market’s accelerated expansion is driven by the increasing digitalization of volunteer management processes, a growing emphasis on corporate social responsibility (CSR), and the rising demand for streamlined reporting and compliance in non-profit and educational sectors.
A primary growth factor for the Volunteer Hour Tracking App market is the widespread adoption of digital solutions by non-profit organizations and corporates to enhance transparency and accountability in volunteer programs. As organizations increasingly rely on data-driven insights to optimize volunteer engagement and impact, the demand for sophisticated tracking applications has surged. These solutions enable real-time monitoring, automated reporting, and seamless integration with existing management systems, which collectively reduce administrative burden and improve operational efficiency. Furthermore, the global shift towards remote and hybrid volunteering models post-pandemic has necessitated the adoption of cloud-based platforms, further fueling market growth.
Another significant driver is the growing focus on regulatory compliance and impact measurement. Governments and funding agencies are placing greater emphasis on accurate documentation of volunteer hours to ensure transparency in grant allocation and program evaluation. This has led to a surge in demand for Volunteer Hour Tracking Apps that offer robust audit trails, customizable reporting features, and secure data storage. Educational institutions are also leveraging these apps to track student volunteering as part of curricular and extracurricular activities, thereby fostering a culture of civic engagement and social responsibility among youth.
Technological advancements and the integration of artificial intelligence and analytics are further transforming the Volunteer Hour Tracking App market. Modern applications now offer predictive analytics, personalized dashboards, and mobile-first experiences, making it easier for organizations to attract, retain, and motivate volunteers. The inclusion of gamification elements and social sharing features has also contributed to increased user engagement. As organizations seek to demonstrate tangible social impact to stakeholders, the ability to generate real-time, data-rich reports has become a critical differentiator in the market.
From a regional perspective, North America continues to dominate the Volunteer Hour Tracking App market, accounting for over 42% of global revenue in 2024, driven by a mature non-profit sector, strong CSR initiatives, and early adoption of digital technologies. Europe follows closely, propelled by stringent compliance requirements and a robust philanthropic culture. Meanwhile, the Asia Pacific region is witnessing the fastest growth, with a CAGR of 17.2%, as organizations in emerging economies increasingly recognize the value of structured volunteer management and digital transformation.
The Volunteer Hour Tracking App market is segmented by component into software and services. The software segment dominates the market, accounting for a significant share of total revenue in 2024. This dominance is attributed to the increasing preference for automated, cloud-based platforms that streamline volunteer management tasks, including scheduling, communication, and reporting. Modern software solutions offer intuitive interfaces, real-time data synchronization, and robust integration capabilities with other enterprise systems, making them indispensable tools for organizations of all sizes. The continuous evolution of software functionalities, such as mobile compatibility, API integrations, and user-friendly dashboards, has further accelerated adoption rates across various sectors.
The services segment, while smaller in comparison to software, plays a crucial role in supporting the successful deployment and ongoing operation of Volunteer Hour Tracking Apps. Services include consulting, implementation, customization, training, and technical support. As organizations increasingly seek tailored solutions to meet unique operational requirements, the demand for specialized services has gro
Data from Volunteer Seabirds at Sea (VSAS) surveys completed in England between 2022 and 2024, funded by the Marine Natural Capital and Ecosystem Assessment (mNCEA) programme. VSAS is a citizen science programme that trains volunteers to conduct ESAS surveys on vessels of opportunity around the UK. Surveys were conducted using the European Seabirds at Sea (ESAS) method and recorded seabirds, marine mammals, large fish and turtles observed during monthly surveys on three ferry routes out of ports in England. The three routes were Penzance to St Marys, Newhaven to Dieppe and Heysham to Dublin.
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According to our latest research, the AI-Enhanced Volunteer Matching market size stood at USD 1.62 billion globally in 2024, with a robust CAGR of 18.7% projected through the forecast period. By 2033, the market is expected to reach approximately USD 8.72 billion, driven by the rising adoption of artificial intelligence to streamline and optimize volunteer engagement. The primary growth factor for this market is the increasing need for efficient, data-driven matching between volunteers and organizations, which enhances both participation rates and mission outcomes.
The accelerated growth of the AI-Enhanced Volunteer Matching market is largely attributed to the proliferation of digital transformation initiatives across nonprofit, corporate, and government sectors. Organizations are increasingly recognizing the value of leveraging AI-powered platforms to analyze volunteer profiles, preferences, skill sets, and availability, thereby ensuring precise and meaningful matches. This not only boosts volunteer satisfaction and retention but also maximizes the social impact of each engagement. Additionally, the integration of advanced analytics, natural language processing, and machine learning algorithms enables these platforms to continuously improve their matching accuracy, learning from historical data and user feedback. As a result, organizations are able to deploy resources more efficiently, reduce administrative overhead, and focus on strategic mission advancement.
Another key growth driver is the evolving landscape of corporate social responsibility (CSR) and employee engagement programs. Corporations are increasingly partnering with AI-enhanced platforms to facilitate employee volunteering, aligning their workforce with community initiatives and social causes. These platforms provide seamless onboarding, personalized volunteer opportunities, and real-time tracking of impact metrics, which are essential for meeting both internal engagement goals and external reporting requirements. As the workforce becomes more digitally native, the demand for intuitive, AI-driven volunteer management solutions is expected to surge, further fueling market expansion. The education sector is also leveraging these platforms to connect students with experiential learning and service opportunities, fostering civic engagement and skill development.
Furthermore, the adoption of AI-enhanced volunteer matching solutions is being accelerated by the growing emphasis on diversity, equity, and inclusion (DEI) within volunteer programs. AI algorithms can help mitigate unconscious bias in the matching process, ensuring fair and equitable access to opportunities for individuals from diverse backgrounds. This capability is particularly valuable for organizations seeking to broaden their volunteer base and reach underrepresented communities. Moreover, the scalability and flexibility offered by cloud-based AI solutions enable organizations of all sizes to implement sophisticated matching systems without significant upfront investment. As digital transformation becomes a strategic imperative, the market is poised for sustained growth across multiple sectors.
From a regional perspective, North America currently dominates the AI-Enhanced Volunteer Matching market, accounting for the largest share in 2024. This leadership is underpinned by the presence of advanced technology infrastructure, high digital literacy, and a strong culture of volunteering. Europe follows closely, with significant momentum in both the nonprofit and corporate sectors, driven by regulatory support for social innovation and digital inclusion. The Asia Pacific region is emerging as a high-growth market, fueled by rapid urbanization, increasing internet penetration, and rising awareness of social responsibility. Latin America and the Middle East & Africa are also witnessing steady adoption, supported by international aid agencies and local government initiatives to modernize volunteer management. Regional market dynamics are expected to evolve further as AI adoption accelerates and cross-sector partnerships proliferate.
The AI-Enhanced Volunteer Matching market is segmented by component into software and services, each playing a distinct role in the ecosystem. The software segment encompasses platforms and applications that leverage AI algorithms to facilitate the en
The CLS was first commissioned by the Cabinet Office in 2012. From 2016-17, the Department for Digital, Culture, Media and Sport (DCMS) took over responsibility for publishing results. During 2020, the DCMS also commissioned the Community Life COVID-19 Re-contact Survey (CLRS) (SN 8781) to provide data on how the COVID-19 pandemic has affected volunteering, charitable giving, social cohesion, wellbeing and loneliness in England.
For the 2023-24 and 2024-25 survey years, DCMS partnered with the Ministry of Housing, Communities and Local Government (MHCLG) to boost the CLS to be able to produce meaningful estimates at Local Authority level. This has enabled data collection at the most granular level since data collection commenced. The questionnaire for 2023-24 was developed collaboratively to adapt to the needs and interests of both DCMS and MHCLG, including some new questions and changes to existing questions, response options and definitions in the 2023-24 and upcoming 2024-25 surveys.
Background
Up to 2015-16, the survey used a face-to-face methodology. Following thorough testing (experimental online versions of the survey were released for 2013-14, 2014-15 and 2015-16), the CLS moved online from 2016-17 onwards, with an end to the previous face-to-face method. The survey uses a push-to-web methodology (with paper mode for those who are not digitally engaged). The survey informs and directs policy and action in these areas;
The CLS incorporates a small number of priority measures from the Citizenship Survey, which ran from 2001-2011, conducted by the then Department for Communities and Local Government. These measures were incorporated in the CLS so that trends in these issues could continue to be tracked over time. (The full Citizenship Survey series is held at the UK Data Archive under GNs 33347 and 33474.)
Further information may be found on the GOV.UK Community Life Survey webpage.
The Community Life Survey 2023-2024 was conducted between October 2023 and March 2024, with samples issued on a quarterly basis. The survey was conducted via an online and paper survey method called Address Based Online Surveying (ABOS). This is an affordable method of surveying the general population that still employs random sampling techniques. ABOS is a type of 'push to web' methodology, with a paper mode for those who are not digitally engaged.
A Secure Access version of the data is available under SN 9406 and includes additional demographic variables and geographic indicators. Users should note that the Secure version is subject to restrictive access conditions, and are strongly advised to check whether the Safeguarded version is suitable for their needs before considering an application for the Secure version.
In today’s interconnected world, internet access is often considered critical for accessing work. However, reliance on the internet also poses challenges for some disabled people, who may be vulnerable to digital exclusion. This innovative project delivered by an interprofessional team of social scientists, voluntary sector organisations, vocational rehabilitation practitioners, disability researchers, disabled people, and digital engagement specialists examined digital inclusion of disabled adults in voluntary work.
The project aimed to: (1) advance understanding of how digital inclusion of disabled individuals fosters social inclusion in online and offline voluntary work; and (2) identify effective principles to boost participation, inclusivity, and leverage the potential of digital technologies in the voluntary sector organisations.
A mixed-methods approach is adopted for a more comprehensive understanding of the research problem. This included qualitative interviews and analysis that will provide deeper understanding and explanations for these patterns through analysis of the lived experiences of disabled adults and survey data analysis.
The key findings included: • Link Between Digital Inclusion and Volunteering: For disabled adults, being included in online and offline volunteering depends on how well they can access and use digital technology in general. The same devices, technologies, social support, and skills used in employment and other areas of life are often applied to volunteering. Because disabled adults often have less access to devices and the internet and use them less than non-disabled adults, they are more likely to miss out on volunteering opportunities that require it. • Digital Access and Divide: Most disabled adults in the UK are connected digitally, but the digital divide persists. Disabled adults face greater digital challenges and exclusion compared to non-disabled adults, with the disability digital gap remaining largely unchanged since 2018. • Digital exclusion: Nearly one million disabled adults don’t have Internet at home, 1.4 million don’t use the Internet, and about two million don’t own a smartphone or computer. • Frequency of Use and Online Exclusion: Disabled adults use the Internet less often than non-disabled adults and they are more likely to be left out of common online activities like browsing, emailing, social media, online banking, and streaming videos. • Double Disadvantage and Additional Challenges: Disabled people often come from groups that with already more limited access to the Internet and devices, such as older adults, those with low incomes, benefit recipients, renters from local authorities, people with less education and those living alone. On top of these existing barriers, being disabled means facing even more difficulties in accessing and using digital technology. • Individual Nature of Disability Experience with Digital Tools: Disabled adults’ experiences with digital tools are highly individual, shaped by factors such as impairment type, severity, presence of multiple impairments, and their social context. • Double-Edged Sword of Digital Technology and Online Volunteering: Digital technology is crucial for inclusion but can also be source of exclusion for those struggling with technology. Disabled adults are more inclined to engage in online volunteering, because of its accessibility. However, online volunteering also presents challenges that may deter some disabled volunteers. Despite some digital barriers, disabled adults show higher interest in online volunteering compared to non-disabled adults. • Importance of Internet Access for Engaging in Volunteering: Internet access and usage are crucial for enabling disabled individuals to engage in volunteering, including both online and in-person opportunities. Those who use the Internet more frequently are more likely to volunteer, even after considering their socioeconomic background. • Internet Access, Use, Devices and Volunteering Hours and Frequency: For disabled individuals, owning devices does not affect the number of volunteer hours. More frequent Internet use is linked to volunteering more hours, with exception of frequent Internet users (daily or weekly) who volunteer fewer hours. Device ownership and Internet use do not impact the frequency of volunteering. • Digital Barriers and Enablers of Volunteering: o Technology over-reliance: Over-reliance on technology can complicate volunteer journeys, especially when IT systems or support is unavailable or inadequate. o Technological assumptions: Organisations often assume people understand how to use technology and devices and may not recognise the need for support or training. o Variation in suitability of assistive devices: The effectiveness of assistive devices can facilitate or hinder participation, depending on their suitability and the level of support provided. Malfunctioning or unsuitable assistive devices can exacerbate challenges for disabled individuals. Disabled adults can experience a mismatched between requirements and devices available or provided that can lead to exclusion form volunteering opportunities. o Reliance of support networks: To be effective, use of assistive devices draws on the skills and experience of informal support networks. Organisations should remain attuned to prioritising supporting people rather than supporting technology. o Organisational culture: Organisations should encourage a culture of listening and providing empathetic support to address the specific needs of disabled volunteers and reduce digital barriers to volunteering. Support structures should be inclusive and allow volunteers to discuss their needs, ensuring parity with paid staff support. • Volunteering and Employment: Our findings suggest that, rather than volunteering serving as a direct path to paid work, employment helps disabled individuals overcome digital barriers to volunteering. The confidence, skills and resources acquired through paid employment, as well as the social capital that often comes from being part of being a part of more diverse networks that includes work colleagues as well as more personal relationships, means that those in employment might be better able to navigate some of the barriers to securing volunteering roles. Such resources are less easily initiated in volunteer roles - we heard frustrations that the Access to Work scheme, which supports paid employment, does not cover voluntary work. • Discrimination and Volunteering. Disabled people continue to experience indirect and direct discrimination. For some, the lack of appropriate devices, limited training, and organisational cultures that make people reluctant to seek support all imply a level of discrimination that makes it difficult for those in volunteering roles to always excel. Such discrimination was not always so indirect. There is evidence to indicate that those who have been in successful volunteering positions for some time suggested they are being denied employment opportunities because they are disabled.
According to an October 2024 study, the South West was the region with the highest median economic value added by volunteers to non-national museums in England in 2023/2024. During that fiscal year, the median volunteer value in the South West exceeded ****** British pounds, while it amounted to roughly ****** British pounds in the Midlands.
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BASE YEAR | 2024 |
HISTORICAL DATA | 2019 - 2024 |
REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
MARKET SIZE 2023 | 2.37(USD Billion) |
MARKET SIZE 2024 | 2.57(USD Billion) |
MARKET SIZE 2032 | 5.0(USD Billion) |
SEGMENTS COVERED | Deployment Model, Component, Application, End User, Regional |
COUNTRIES COVERED | North America, Europe, APAC, South America, MEA |
KEY MARKET DYNAMICS | Growing adoption of digital platforms, Increasing focus on community engagement, Need for streamlined volunteer processes, Rise in non-profit organizations, Demand for data management tools |
MARKET FORECAST UNITS | USD Billion |
KEY COMPANIES PROFILED | Timecounts, Salesforce, Optimum Solutions, SignUpGenius, Altru, VSys One, CiviCore, Kindful, Volgistics, Better Impact, Evergreen Solutions, GivePulse, BambooHR, VolunteerMark |
MARKET FORECAST PERIOD | 2025 - 2032 |
KEY MARKET OPPORTUNITIES | Increased digital adoption, Growing social responsibility, Demand for streamlined operations, Rising need for data analytics, Expansion in non-profit sectors |
COMPOUND ANNUAL GROWTH RATE (CAGR) | 8.65% (2025 - 2032) |
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As per our latest research, the global disaster volunteer coordination app market size reached USD 1.48 billion in 2024, reflecting the increasing digitalization of disaster response and volunteer management worldwide. The market is experiencing robust expansion, registering a CAGR of 14.2% from 2025 to 2033. By the end of 2033, the market is forecasted to attain a value of USD 4.17 billion. This significant growth is driven by the rising frequency of natural disasters, heightened awareness of the importance of organized volunteer mobilization, and the integration of advanced technologies such as real-time communication and geolocation into disaster management solutions.
A primary growth factor for the disaster volunteer coordination app market is the escalating incidence of natural and man-made disasters, which necessitate swift and efficient deployment of volunteer resources. Governments and non-governmental organizations are increasingly recognizing the limitations of traditional, manual volunteer coordination methods, which often result in delayed response times and inefficient resource allocation. The adoption of digital platforms that facilitate real-time communication, task assignment, and volunteer tracking has become indispensable in ensuring effective disaster response. Furthermore, the integration of artificial intelligence and data analytics into these platforms enables predictive resource allocation and enhances situational awareness, further fueling market demand.
Another pivotal driver is the growing emphasis on community resilience and the role of local volunteer groups in disaster preparedness and recovery. The proliferation of smartphones and internet connectivity has empowered community members to actively participate in disaster response efforts through user-friendly mobile applications. These apps not only streamline volunteer registration and management but also foster collaboration between governmental agencies, non-profits, and grassroots organizations. The increasing availability of cloud-based solutions has also democratized access to advanced volunteer coordination tools, making them accessible to organizations of varying sizes and resource levels, thus broadening the market base.
Additionally, regulatory mandates and international frameworks focused on disaster risk reduction are encouraging the adoption of digital volunteer management platforms. Governments across regions are investing in technological infrastructure and partnering with technology providers to enhance their disaster response capabilities. The COVID-19 pandemic further underscored the necessity for agile, remote volunteer coordination, propelling innovation in app functionalities such as contactless check-ins, health status tracking, and virtual training modules. These trends are expected to sustain market momentum over the forecast period as stakeholders prioritize preparedness and rapid mobilization.
Regionally, North America dominates the disaster volunteer coordination app market, accounting for the largest revenue share in 2024, owing to its advanced IT infrastructure and proactive disaster management strategies. However, the Asia Pacific region is poised for the fastest growth, driven by the high frequency of natural disasters and increasing government initiatives to modernize emergency response frameworks. Europe follows closely, benefiting from strong public-private partnerships and a high level of digital literacy among its population. Latin America and the Middle East & Africa are also witnessing rising adoption, albeit at a slower pace, as awareness and investment in disaster preparedness continue to grow.
The disaster volunteer coordination app market by component is segmented into software and services, each playing a crucial role in the ecosystem. The software segment encompasses the core platforms, mobile applications, and web-based interfaces that enable real-time volunteer management, communication, and data analytics. In 2024, the software segment accounted for the majority of market revenue, driven by continuous advancements in user interface design, integration capabilities, and the adoption of cloud technologies. The increasing demand for customizable and scalable solutions has led to a surge in the development of modular software platforms that cater to the unique needs of diverse end-users, from government agencies to local community groups.<
Women were more likely than men to have participated in voluntary activities in England with 56 percent of women volunteering in 2023/24, compared with 52 percent of men.
In 2023/24, approximately 54 percent of people in England advised that they had volunteered at least once in the previous year, with 33 percent volunteering at least once a month. In general, the share of people saying they volunteered has been declining since 2013/14, when approximately 70 percent of the population volunteered in a year.