The VHA Support Service Center Capital Assets Databases is a web based project application and tracking database. This is used for capital project application submissions and capital project tracking for the Veterans Health Administration (VHA) Minor, Clinical Specific Initiative (CSI) and Non-recurring Maintenance (NRM) Programs. Annually, VHA Facilities enter project applications. Monthly, the VHA facilities update the schedule and cost information for approved projects.

Patient appointment information is obtained from the Veterans Health Information Systems and Technology Architecture Scheduling module. The Patient Appointment Information application gathers appointment data to be loaded into a national database for statistical reporting. Patient appointments are scanned from September 1, 2002 to the present, and appointment data meeting specified criteria are transmitted to the Austin Information Technology Center Patient Appointment Information Transmission (PAIT) national database. Subsequent transmissions (bi-monthly) update PAIT bi-monthly via Health Level Seven message transmissions through Vitria Interface Engine (VIE) connections. A Statistical Analysis Software (SAS) program in Austin utilizes PAIT data to create a bi-monthly SAS dataset on the Austin mainframe. This additional data is used to supplement the existing Clinic Appointment Wait Time and Clinic Utilization extracts created by the Veterans Health Administration Support Service Center (VSSC).

The Primary Care Management Module (PCMM) was developed to assist VA facilities in implementing Primary Care. PCMM supports both Primary Care and non-Primary Care teams. The software allows the user to set up and define a team, assign positions to the team, assign staff to the positions, assign patients to the team, and assign patients to a Primary Care Provider (PCP) or Associate Provider (AP). In a Primary Care setting, patients are assigned a PCP, Associate Provider (AP) and/or a Transition Patient Advocate (TPA) who is responsible for delivering essential health care, coordinating all health care services, and serving as the point of access for specialty care. The PCP is supported by a team of professionals which may include nurses, pharmacists, social workers, etc. Associate Providers are non-physician clinicians (such as Physicians Assistants, Nurse Practitioners or Residents) who may provide care under the supervision of a presiding PCP. The PCMM software is considered to be an important component to measure patient demand and the PCPs capacity to meet that demand and to reduce wait times. PCMM was developed to assist facilities in implementing primary care for veterans. It uses the site's data to identify patients and to assign them to a PCP. PCMM provides tools to facilitate the startup process, automating such tasks as identifying patients to be assigned to primary care; assigning patients to teams, and assigning patients to practitioners via team positions.

The Automated Safety Incident Surveillance and Tracking System (ASISTS) is a repository of Veterans Health Administration (VHA) employee accident data. Many types of accidents are captured, but the primary focus of the ASISTS database is to track and to report on employee exposures to blood borne pathogens through needlesticks, sharps and body fluids. Accident data is captured locally at medical centers using the Veterans Health Information Systems and Technology Architecture (VistA) ASISTS package. Federal Employee Compensation claims are transmitted electronically in order to provide efficient and timely submission to the Department of Labor, Office of Workers' Compensation Programs; and to ensure that the Occupational Safety and Health Administration's (OSHA) Log of Work-Related Injuries and Illnesses is maintained. On a daily basis the Federal Employee Compensation claims are transmitted by Electronic Data Interchange extraction. A weekly download of the accident reports are sent to the national database using MailMan messages. On a monthly basis, extracts are sent to the ASISTS central repository located at the Austin Information Technology Center. The VHA Support Service Center (VSSC) provides multiple customized reports on the VSSC Web portal available on the VA Intranet. The primary users of ASISTS include OSHA, VA Headquarters, the VISN Directors, and occupational safety and health professionals located at each VA medical facility.

SPAN receives data from VHA suicide prevention coordinators relating to suicidal ideation and suicidal behavior of Veterans. Data include relevant historical activities and related medical concerns as reviewed in the Veteran's medical record. Data are submitted to VSSC and are cleaned, processed, and managed by statistical staff and program analysts at the VISN 2 Center of Excellence for Suicide Prevention on behalf of the Mental Health Services.

The Patient Advocate Tracking System (PATS) is a centralized, web based application that records and tracks instances of patient compliments and complaints concerning their care at VA health care facilities. These instances of patient contacts may come from a variety of sources including the patient, family members, congressional members and/or Veterans service organizations on behalf of the Veterans receiving care at VA facilities. This database provides a menu of reports that can be used to track and trend data across Veterans Integrated Service Networks (VISNs). Reports of contact allow the Patient Advocate to trend compliments and complaints, and ensure that issues raised are resolved. The reports include data such as patient demographics, date of contact, method of contact, who made the contact, issues involved, what service was involved, resolution date and resolution status. Data is collected from Veterans Affairs Medical Centers and sent to the VHA Support Service Center (VSSC) where the data is maintained and reports created.