The trend of working remotely has been slowly increasing globally since 2015, with a *** to ***** percent annual increase rate. However, the COVID-19 pandemic in 2020 upended the world economy and global markets. Employment trends were no exception to this, with the share of employees working remotely increasing to some ** percent in 2022 from just ** percent two years prior. The industry with the highest share of remote workers globally in 2023 was by far the technology sector, with over ** percent of tech employees worldwide working fully or mostly remotely. How are employers dealing with remote work? Many employers around the world have already adopted some remote work policies. According to IT industry leaders, reasons for remote work adoption ranged from a desire to broaden a company’s talent pool, increase productivity, and reduce costs from office equipment or real estate investments. Nonetheless, employers worldwide grappled with various concerns related to hybrid work. Among tech leaders, leading concerns included enabling effective collaboration and preserving organizational culture in hybrid work environments. Consequently, it’s unsurprising that maintaining organizational culture, fostering collaboration, and real estate investments emerged as key drivers for return-to-office mandates globally. However, these efforts were not without challenges. Notably, ** percent of employers faced employee resistance to returning to the office, prompting a review of their remote work policies.

Employed persons working from home as a percentage of the total employment, by sex, age and professional status (%)

Before the coronavirus (COVID-19) pandemic, 17 percent of U.S. employees worked from home 5 days or more per week, a share that increased to 44 percent during the pandemic. The outbreak of the COVID-19 pandemic accelerated the remote working trend, as quarantines and lockdowns made commuting and working in an office close to impossible for millions around the world. Remote work, also called telework or working from home (WFH), provided a solution, with employees performing their roles away from the office supported by specialized technology, eliminating the commute to an office to remain connected with colleagues and clients. What enables working from home?

To enable remote work, employees rely on a remote work arrangements that enable hybrid work and make it safe during the COVID-19 pandemic. Technology supporting remote work including laptops saw a surge in demand, video conferencing companies such as Zoom jumped in value, and employers had to consider new communication techniques and resources. Is remote work the future of work?

The response to COVID-19 has demonstrated that hybrid work models are not necessarily an impediment to productivity. For this reason, there is a general consensus that different remote work models will persist post-COVID-19. Many employers see benefits to flexible working arrangements, including positive results on employee wellness surveys, and potentially reducing office space. Many employees also plan on working from home more often, with 25 percent of respondents to a recent survey expecting remote work as a benefit of employment. As a result, it is of utmost importance to acknowledge any issues that may arise in this context to empower a hybrid workforce and ensure a smooth transition to more flexible work models.

A survey of 1,500 NSW workers during August and September 2020 (2020 Remote Working Survey) and March and April 2021 (2021 Remote Working Survey), commissioned to understand workers' experiences of and attitudes to remote and hybrid working. To be eligible, respondents had to be employed NSW residents with experience of remote working in their current job. After accounting for unemployed people and those whose jobs cannot be done remotely—for example, dentists, cashiers and cleaners—the sample represents around 59 per cent of NSW workers. Workers answered questions on: • their attitudes to remote working • the amount of time they spent working remotely • their employers’ policies, practices, and attitudes • how they spent their time when working remotely • how barriers to remote working have changed • the barriers they faced to hybrid working • their expectations for future remote working

Hybrid models of working are on the rise in the United States according to survey data covering worker habits between 2019 and 2024. In the second quarter of 2024, ** percent of U.S. workers reported working in a hybrid manner. The emergence of the COVID-19 pandemic saw a record number of people working remotely to help curb the spread of the virus. Since then, many workers have found a new shape to their home and working lives, finding that a hybrid model of working is more flexible than always being required to work on-site.

This dataset contains breakdowns of homeworkers by different characteristics using data from the Opinions and Lifestyle Survey (OPN).

As of 2023, 8.9 percent of employed people in the European Union usually worked from home. This share of home-office workers varied widely between European countries, with a 21 percent of finish workers usually working from home, compared to only one percent of Romanian workers. It was in general more common for women to work from home usually than men, however, this was notably reversed in some countries, such as Ireland where almost 23 percent of men regularly worked from home.

During a survey conducted in Australia in September 2022 on employment during the COVID-19 crisis, less than four percent of respondents indicated that they were unable to work for a period of time in the four weeks preceding the survey due to COVID-19. Around five percent of respondents indicated they changed to working from home due to the virus.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Fact and Figures page.