How much time do people spend on social media? As of 2024, the average daily social media usage of internet users worldwide amounted to 143 minutes per day, down from 151 minutes in the previous year. Currently, the country with the most time spent on social media per day is Brazil, with online users spending an average of three hours and 49 minutes on social media each day. In comparison, the daily time spent with social media in the U.S. was just two hours and 16 minutes. Global social media usageCurrently, the global social network penetration rate is 62.3 percent. Northern Europe had an 81.7 percent social media penetration rate, topping the ranking of global social media usage by region. Eastern and Middle Africa closed the ranking with 10.1 and 9.6 percent usage reach, respectively. People access social media for a variety of reasons. Users like to find funny or entertaining content and enjoy sharing photos and videos with friends, but mainly use social media to stay in touch with current events friends. Global impact of social mediaSocial media has a wide-reaching and significant impact on not only online activities but also offline behavior and life in general. During a global online user survey in February 2019, a significant share of respondents stated that social media had increased their access to information, ease of communication, and freedom of expression. On the flip side, respondents also felt that social media had worsened their personal privacy, increased a polarization in politics and heightened everyday distractions.

The number of social media users in the United States was forecast to continuously increase between 2024 and 2029 by in total 26 million users (+8.55 percent). After the ninth consecutive increasing year, the social media user base is estimated to reach 330.07 million users and therefore a new peak in 2029. Notably, the number of social media users of was continuously increasing over the past years.The shown figures regarding social media users have been derived from survey data that has been processed to estimate missing demographics.The shown data are an excerpt of Statista's Key Market Indicators (KMI). The KMI are a collection of primary and secondary indicators on the macro-economic, demographic and technological environment in up to 150 countries and regions worldwide. All indicators are sourced from international and national statistical offices, trade associations and the trade press and they are processed to generate comparable data sets (see supplementary notes under details for more information).

Survey data collected in Canada, 2019. n = 1539. Using, Age, Facebook use and meme understanding to determine differences between demographics in relation to Instagram use

More than 100 social media channels and statistics for the National Archives and Records Administration.

The dataset contains 31 transcribed and anonymized interviews of blockchain-based social media users. The dataset was collected during the summer of 2022 as part of a research project at the Social Media Lab at Toronto Metropolitan University. The dataset is available upon request for validation by peer-reviewers or other researchers in the field.

Survey instrument and anonymised responses collected as part of Sub-Project B4 “Provenance of Social Media” of the larger Social Media - Developing Understanding, Infrastructure & Engagement (Social Media Enhancement) award (ES/M001628/1). The survey aimed to further our understanding of the current practices and attitudes towards the provenance of data collected from social media platforms and its analysis by researchers in the social sciences. This includes all forms of social media, such as Twitter, Facebook, Wikipedia, Quora, blogs, discussion forums, etc. The survey was conducted as an online-survey using Google Forms. Findings from this survey influenced the work of the sub-project, and the development of tools to support researchers who wish to increase the transparency of their research using social media data.

Dataset of collected survey responses, and pdf versions of the Google Forms online survey instrument. Each PDF file denotes one possible survey path that depended on the response of a participant to the question “What level of experience do you have using data from a social media platforms as part of your research?” The three paths are:

(1) SurveyInstrument-Path-1.pdf - is used if the participant selected the option "I have used/am currently using social media data as part of my research."

(2) SurveyInstrument-Path-2.pdf - is used if the participant selected the option "I am aware of others using social media data as part of their research and may consider using it within mine."

(3) SurveyInstrument-Path-3.pdf - is used if the participant selected the option "Neither of the above."

There is now a broad consensus that new forms of social data emerging from people’s day-to-day activities on the web have the potential to transform the social sciences. However, there is also agreement that current analytical techniques fall short of the methodological standards required for academic research and policymaking and that conclusions drawn from social media data have much greater utility when combined with results drawn from other datasets (including various public sector resources made available through open data initiatives). In this proposal we outline the case for further investigations into the challenges surrounding social media data and the social sciences. Aspects of the work will involve analysis of social media data in a number of contexts, including: -transport disruption around the 2014 Commonwealth Games (Glasgow) - news stories about Scottish independence and UK-EU relations - island communities in the Western Isles. Guided by insights from these case studies we will: - develop a suite of software tools to support various aspects of data analysis and curation; - provide guidance on ethical considerations surrounding analysis of social media data; - deliver training workshops for social science researchers; - engage with the public on this important topic through a series of festivals (food, music, science).

Dataset

This dataset was created by Srijan Sharma

Contents

Problem Statement

👉 Download the case studies here

A global consumer goods company struggled to understand customer sentiment across various social media platforms. With millions of posts, reviews, and comments generated daily, manually tracking and analyzing public opinion was inefficient. The company needed an automated solution to monitor brand perception, address negative feedback promptly, and leverage insights for marketing strategies.

Challenge

Analyzing social media sentiment posed the following challenges:

Processing vast amounts of unstructured text data from multiple platforms like Twitter, Facebook, and Instagram.

Accurately interpreting slang, emojis, and nuanced language used by social media users.

Identifying trends and actionable insights in real-time to respond to potential crises or opportunities effectively.

Solution Provided

An advanced sentiment analysis system was developed using Natural Language Processing (NLP) and sentiment analysis algorithms. The solution was designed to:

Classify social media posts into positive, negative, and neutral sentiments.

Extract key topics and trends related to the brand and its products.

Provide real-time dashboards for monitoring customer sentiment and identifying areas of improvement.

Development Steps

Data Collection

Aggregated data from major social media platforms using APIs, focusing on brand mentions, hashtags, and product keywords.

Preprocessing

Cleaned and normalized text data, including handling slang, emojis, and misspellings, to prepare it for analysis.

Model Training

Trained NLP models for sentiment classification using supervised learning. Implemented topic modeling algorithms to identify recurring themes and discussions.

Validation

Tested the sentiment analysis models on labeled datasets to ensure high accuracy and relevance in classifying social media posts.

Deployment

Integrated the sentiment analysis system with a real-time analytics dashboard, enabling the marketing and customer support teams to track trends and respond proactively.

Monitoring & Improvement

Established a continuous feedback mechanism to refine models based on evolving language patterns and new social media trends.

Results

Gained Actionable Insights

The system provided detailed insights into customer opinions, helping the company identify strengths and areas for improvement.

Improved Brand Reputation Management

Real-time monitoring enabled swift responses to negative feedback, mitigating potential reputation risks.

Informed Marketing Strategies

Insights from sentiment analysis guided targeted marketing campaigns, resulting in higher engagement and ROI.

Enhanced Customer Relationships

Proactive engagement with customers based on sentiment analysis improved customer satisfaction and loyalty.

Scalable Monitoring Solution

The system scaled efficiently to analyze data across multiple languages and platforms, broadening the company’s reach and understanding.

Researcher(s): Alexandros Mokas, Eleni Kamateri

Supervisor: Ioannis Tsampoulatidis

This repository contains 3 social media datasets:

2 Post-processing datasets: These datasets contain post-processing data extracted from the analysis of social media posts collected for two different use cases during the first two years of the Deepcube project. More specifically, these include:

• The UC2 dataset containing the post-processing analysis of the Twitter data collected for the DeepCube use case (UC2) dealing with the climate induced migration in Africa. This dataset contains in total 5,695,253 social media posts collected from the Twitter platform, based on the initial version of search criteria relevant to UC2 defined by Universitat De Valencia, focused on the regions of Ethiopia and Somalia and started from 26 June, 2021 till March, 2023.
• The UC5 dataset containing the post-processing analysis of the Twitter and Instagram data collected for the DeepCube use case (UC5) related to the sustainable and environmentally-friendly tourism. This dataset contains in total 58,143 social media posts collected from the Twitter and Instagram platform (12,881 collected from Twitter and 45,262 collected from Instagram), based on the initial version of search criteria relevant to UC5 defined by MURMURATION SAS, focused on the regions of Brasil and started from 26 June, 2021 till March, 2023.

1 Annotated dataset: An additional anottated dataset was created that contains post-processing data along with annotations of Twitter posts collected for UC2 for the years 2010-2022. More specifically, it includes:

• The UC2 dataset contain the post-processing of the Twitter data collected for the DeepCube use case (UC2) dealing with the climate induced migration in Africa. This dataset contains in total 1721 annotated (412 relevant and 1309 irrelevant) by social media posts collected from the Twitter platform, focused on the region of Somalia and started from 1 January, 2010 till 31 December, 2022.

For every social media post retrieved from Twitter and Instagram, a preprocessing step was performed. This involved a three-step analysis of each post using the appropriate web service. First, the location of the post was automatically extracted from the text using a location extraction service. Second, the images included in the post were analyzed using a concept extraction service, which identified and provided the top ten concepts that best described the image. These concepts included items such as "person," "building," "drought," "sun," and so on. Finally, the sentiment expressed in the post's text was determined by using a sentiment analysis service. The sentiment was classified as either positive, negative, or neutral.

After the social media posts were preprocessed, they were visualized using the Social Media Web Application. This intuitive, user-friendly online application was designed for both expert and non-expert users and offers a web-based user interface for filtering and visualizing the collected social media data. The application provides various filtering options, an interactive map, a timeline, and a collection of graphs to help users analyze the data. Moreover, this application provides users with the option to download aggregated data for specific periods by applying filters and clicking the "Download Posts" button. This feature allows users to easily extract and analyze social media data outside of the web application, providing greater flexibility and control over data analysis.

The dataset is provided by INFALIA.

INFALIA, being a spin-off of the CERTH institute and a partner of a research EU project, releases this dataset containing Tweets IDs and post pre-processing data for the sole purpose of enabling the validation of the research conducted within the DeepCube. Moreover, Twitter Content provided in this dataset to third parties remains subject to the Twitter Policy, and those third parties must agree to the Twitter Terms of Service, Privacy Policy, Developer Agreement, and Developer Policy (https://developer.twitter.com/en/developer-terms) before receiving this download.

According to a 2023 survey of adults in the United States, most respondents expressed concern regarding social media companies data collection practices. About 35 percent of respondents were very concerned about how social media platforms collect their personal data, while 44 percent were somewhat concerned. In contrast, only 17 percent of respondents were not very concerned, and a mere four percent of respondents were not at all concerned about their personal data being collected by these companies.

Facebook is fast approaching 3 billion monthly active users. That’s about 36% of the world’s entire population that log in and use Facebook at least once a month.

This research explored what happens when social media data mining becomes ordinary and is carried out by organisations that might be seen as the pillars of everyday life. The interviews on which the transcripts are based are discussed in Chapter 6 of the book. The referenced book contains a description of the methods. No other publications resulted from working with these transcripts.

The number of Twitter users in the United States was forecast to continuously increase between 2024 and 2028 by in total 4.3 million users (+5.32 percent). After the ninth consecutive increasing year, the Twitter user base is estimated to reach 85.08 million users and therefore a new peak in 2028. Notably, the number of Twitter users of was continuously increasing over the past years.User figures, shown here regarding the platform twitter, have been estimated by taking into account company filings or press material, secondary research, app downloads and traffic data. They refer to the average monthly active users over the period.The shown data are an excerpt of Statista's Key Market Indicators (KMI). The KMI are a collection of primary and secondary indicators on the macro-economic, demographic and technological environment in up to 150 countries and regions worldwide. All indicators are sourced from international and national statistical offices, trade associations and the trade press and they are processed to generate comparable data sets (see supplementary notes under details for more information).Find more key insights for the number of Twitter users in countries like Canada and Mexico.

Facebook and YouTube are still the most used social media platforms today.

The number of Reddit users in the United States was forecast to continuously increase between 2024 and 2028 by in total 10.3 million users (+5.21 percent). After the ninth consecutive increasing year, the Reddit user base is estimated to reach 208.12 million users and therefore a new peak in 2028. Notably, the number of Reddit users of was continuously increasing over the past years.User figures, shown here with regards to the platform reddit, have been estimated by taking into account company filings or press material, secondary research, app downloads and traffic data. They refer to the average monthly active users over the period and count multiple accounts by persons only once. Reddit users encompass both users that are logged in and those that are not.The shown data are an excerpt of Statista's Key Market Indicators (KMI). The KMI are a collection of primary and secondary indicators on the macro-economic, demographic and technological environment in up to 150 countries and regions worldwide. All indicators are sourced from international and national statistical offices, trade associations and the trade press and they are processed to generate comparable data sets (see supplementary notes under details for more information).Find more key insights for the number of Reddit users in countries like Mexico and Canada.

This dataset supports research on how engagement with social media (Instagram and TikTok) was related to problematic social media use (PSMU) and mental well-being. There are three different files. The SPSS and Excel spreadsheet files include the same dataset but in a different format. The SPSS output presents the data analysis in regard to the difference between Instagram and TikTok users.

Social media applications such as wikis, blogs or social networks are being increasingly applied in firms. These applications can be used for external communication and internal knowledge management. Firms can potentially increase their productivity by optimising customer relationship management, marketing, market research and project management. On the other hand, the use of social media might lead to shirking among employees and might be, in general, very time-consuming preventing employees from managing their normal workload. This might lead to a decrease of labour productivity. This paper analyses the relationship between social media applications and labour
productivity using firm-level data of 907 German manufacturing and service firms. The analysis is based on a Cobb-Douglas production function. The results reveal that social media might be related to labour productivity in an negative way which points towards a suboptimal use of social media.

This dataset was used in the paper:

Yee, R. W., Miquel-Romero, M. J., & Cruz-Ros, S. (2021). Why and how to use enterprise social media platforms: The employee’s perspective. Journal of Business Research, 137, 517-526. https://doi.org/10.1016/j.jbusres.2021.08.057.

59% of adults in the united states are using Instagram daily.

Global ad spend were expected to reach over $134 billion in 2022. This means that it has increased by over 17% yearly.